I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

Great customer service. Always helpful and provide get solutions when needed. Quality and great…read morevalue for the money.

The store manager and employees are professional and attentive to one's shipping and mailbox needs…read more I've been a customer for years, and the email reminders are most helpful when it's time to renew a rental period. The teenagers that work here are respectful, knowledgeable, and hardworking. Not only do they help people with heavy packages and the door, but the other customers are also so lovely and kind. Even when it is busy, I always feel at ease in this store. If you need copies of documents for serious matters, they see your project through and help you however you need. Bonus: if you have a mailbox contract with them, you get 10% off of copying and shipping. They also sell USPS stamps here and have a 5:30-6pm pick up for shipping, so it's great scheduling for legal mailings and Amazon store owners. You can send your free Amazon returns at this store and a tracking number is provided upon request.

I used them for the first time today and they did a terrific job. I needed a large, bulky sofa…read moremoved through a somewhat narrow door, after the original furniture delivery company got the sofa into my house, and then said they couldn't get it through an interior door. Bill and his assistant did the job quickly and professionally without any damage to the house or the sofa. They were courteous and prompt, even arriving early and maintaining excellent communication throughout the job. I highly recommend them, and will definitely use them again if I have any moving needs in the future.

My daughter needed help moving boxes (lots and lots of boxes) from her apartment to a storage…read morelocation. I booked them about a month out, they showed up on time, and quickly moved all the heavy boxes to their truck and on to the storage location. Bill Lamb was so easy to work with; I called him, emailed him, and texted him several times prior to the move, and he always responded quickly. I thought the rates were reasonable and worth every penny. Bill and his team were professional, friendly, and did a phenomenal job. They were on time, worked quickly, and made the move so easy. No one likes to move, but if you need to do so, Bill and his team are the ones to help you. I would definitely use them again and recommend them with no reservations.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

This should be an important review to read because I hired Dynamic for a BIG move--3000sq ft of…read morebelongings moving across country over 1700 miles. Wondering if they are capable of handling a long distance move? Read on.. I received 4 quotes and felt the most comfortable dealing with Tony @ Dynamic. Some companies want to only do a virtual estimate on your phone and not come in person. He even came out a second time, in person, as I had downsized considerably and wanted to get the estimate updated based on the belongings I had left. They do flat-rate pricing which makes everything a lot easier. Did I mention their prices were also very competitive? A lot of companies see a TV, bed that needs disassembly, etc. and then tack on fees for the boxes, taking apart that particular item, etc. Even for transport up the hill I lived on. The pricing I got was for a 26 ft truck, with another flat price for an additional vehicle. Everything was included otherwise (and I had lots of oddball furniture, multiple TVs, shop tools, etc.). They also do not share your space with other customers. When the move day came, they were really careful wrapping, padding, and getting everything neatly organized into the truck. They had just enough that it overfilled the 26 ft truck. I was worried I would get charged for an additional vehicle, but Rodolfo had the idea of using a trailer attached to the 26ft truck's hitch, and only charged a nominal fee to add that on. Awesome! When we arrived, the crew unloaded in a half day and placed everything where I needed it. There was no delay in arriving--it was literally as fast as they could get there cross-country. If you can believe it, nothing at all was broken or damaged and at this point I'm fully unpacked. They were really accommodating unloading and even got a 300+ lb arcade machine down a basement staircase (not a walkout basement.. and this was a 29.5" wide arcade in a 29.5" wide staircase...), which I was thrilled about since I didn't think it would be possible. Top ratings from me and I would easily trust them to do another move. I've already sent them referrals since the move.

Highly recommended them! You will never be disappointed using them, we are…read moreamaze and so thankful to have found them. They went above and beyond to make sure our move went smoothly. Thank you to all the movers who helped us - we are so grateful!

We had a short move from the Chantilly area to Leesburg and wanted a local team. My wife researched…read morereviews carefully and Prince stood out a little better than some close competition. Their price was competitive with the competition and what we thought was very fair for a whole house move. We are super glad we went with Prince because the crew was unbelievable. Carlos ran the crew and was so professional and courteous. All floors/stairs were covered. Marvin, Omar and Jeff were all hard-working and got everything done quickly like clockwork. All furniture was covered and protected. If we asked for anything to be placed in a different place or requested changes there was only one answer: No problem - with a smile! I honestly didn't think customer service like that existed anymore. I consider myself a tough reviewer, I can't believe myself how glowing this review is but they were that good.

Very happy with the service we received from Prince movers. Very professional, great communication…read morefrom the office manager, Karey. Our floors on the main level of our home were being refinished and all of our furniture needed to be moved to the second floor. Daniel, Olvin and Gio were extremely efficient and professional. Took great care in covering our floors and protecting the furniture so nothing was damaged. When they returned to move the furniture back down they worked with me ensuring everything was returned to the right place. Also helped me get padding on the bottom of the furniture legs to protect the floor. Highly recommend!

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.

Darryl at the front desk is very rude & unprofessional. I was interested in getting a unit from…read morethis facility so I decided to stop by to checkout the size samples they have inside the office. It was a few minutes after 9 so i figured it was open & the online Website said it was open so i go , pull on the door & it's locked , I look inside & see a black male sitting in an office & I figured he would come & open shortly , another customer shows up right after me , I tell him that someone will come open soon , so Darryl comes to the door & says to me " WHAT" you "ain't " coming in , it's not 9:30 yet , so I told him he did not have to speak to me in that tone of voice so he proceeded to tell me that he was not on the clock yet so pretty much telling me that he could speak to me however he wanted as long as he was not on the clock. After that I decided to get online to let others know about " Darryl " & what do I see , others also complaining about his nasty personality & attitude... Long story short, I'll be taking my business somewhere else.

In the less than one year that we have had our storage unit there for my husband's motorcycle, they…read morehave raised the rate over $100. When we went in today to tell them that the Public Storage right around the corner was offering almost $100 less they basically said "go there then." So we closed our storage unit here, went around the corner and saved $96 per month! Great way to do business guys!

I submitted the claim for the 60 cents per pound like a week ago or so, then left the last review…read more I just got a call from Eugene, the owner of the business. It was pretty pleasant overall. He apologized for all the inconvenience and gave some of the reasoning as to why the delay had happened, all of which was fair. He addressed more of my concerns in my original review. From what I understood, the carriers are third-party, so they can't really control delays. He understood my frustration about the refund being only about $24 and asked how much would I think is fair. I said $200. He said that's completely fair and ended up zelling me the money right after the phone call. Obviously the move itself was a bit frustrating, but this I think more than made up for it and it was super validating feeling like he understood where I was coming from. Overall, I'm pretty happy with the conversation and the resolution.

Oscar was wonderful, if it weren't for him I would be very uncertain about this company…read more We had a long distance move, four random hired hands ( not employees) showed up to our home to load ( they did a great job). We were told that there may be people to help in the next state or there may not be, it could just be Oscar unloading the 26' truck himself. Seems like they pulled two guys off the street to help unload. They were clearly not as experienced as the first guys were, nor arrived dressed like they were ready to unload a truck. The one said he twisted his ankle but also had unlaced loose tennis shoes on... They go off hoping they can find someone in the next state to unload the truck with them. When reserving with Yuriy he said there would be three guys loading, traveling and unloading. That's not the case. But it's what he sold the cost of it all on, he said they were barely making money from the move by the time the three guys traveled and stayed for possibly up to two nights- three total day move. I had another quote at $4500 but Yuiry said there would be no way because of the above mentioned reason. Not the case at all. The move took two days, one night stay. Yuriy was meh, he's a sales guy so that's expected. The move was $6K, I hope they compensated Oscar fairly for all the work he did. I'm only doing this review because Oscar was really great to work with. The company's process seemed sketchy.