Darryl at the front desk is very rude & unprofessional. I was interested in getting a unit from…read morethis facility so I decided to stop by to checkout the size samples they have inside the office. It was a few minutes after 9 so i figured it was open & the online Website said it was open so i go , pull on the door & it's locked , I look inside & see a black male sitting in an office & I figured he would come & open shortly , another customer shows up right after me , I tell him that someone will come open soon , so Darryl comes to the door & says to me " WHAT" you "ain't " coming in , it's not 9:30 yet , so I told him he did not have to speak to me in that tone of voice so he proceeded to tell me that he was not on the clock yet so pretty much telling me that he could speak to me however he wanted as long as he was not on the clock. After that I decided to get online to let others know about " Darryl " & what do I see , others also complaining about his nasty personality & attitude... Long story short, I'll be taking my business somewhere else.

In the less than one year that we have had our storage unit there for my husband's motorcycle, they…read morehave raised the rate over $100. When we went in today to tell them that the Public Storage right around the corner was offering almost $100 less they basically said "go there then." So we closed our storage unit here, went around the corner and saved $96 per month! Great way to do business guys!

After having a storage unit at the location less than 1 mile from here (for less than one year)…read more and then raising our rate over $100, we drove around the corner to this location right on Lee Highway and the young lady at the front desk was so helpful, so sweet and so polite. She even told us that the insurance is not required unlike the PS around the corner who told us we are required yo pay for insurance. The rate for the exact same 10 x 10 outside access units to store a motorcycle was $96 a month less than the Public Storage location less than 1 mile away.

Debbie is the best. We had problems with online agreement but Debbie took care of it right away…read more Very clean, efficient operation. We are definitely a fan !!!!

DO NOT HIRE! Once you pay (right before they complete the move), all final steps are trash. Damaged…read moreproperty without notification, left house without completing safety features, and not level. All verified by 3rd party professionals, and 9nly silence from this company. I retain photos of all this if anyone wants to see them.

Outstanding service. Very fair prices. No drama. Extremely experienced/ professional crew. Very…read moreaccommodating and honest - no surprises. A+

We enjoyed their service with moving. I loved the lady I…read moreworked with and she took notes, listened to my needs and communicated the expectations and the movers were efficient, came with all necessary tools and were professional. I didn't need to worry about anything and had a great chat with a few of the movers while packing. I'd recommend their service!

I worked with Yuriy to coordinate the details of our move from VA to NC. He was very personable,…read morehelpful, and responsive. Moving is one of the most stressful things people experience. Especially when it's another state. He made the process seamless and handled any questions or concerns I had in a timely manner. We opted for the movers to pack our things. The movers were on time and worked diligently to pack everything. They labeled everything by room which made it easy for me to unpack and find what I needed once everything arrived. I called several moving companies and pricing was very fair. I highly recommend using them for your next move.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

I had a very good experience with Zippy Shell DMV…read more I originally ordered a 16-ft storage unit to be delivered by one of their competitors who advertised that they could fit their containers into very tight spaces using a robot. But that company showed up with a container and they tried and they gave up and left. I immediately got on the phone and called Zippy Shell DMV and described my situation, and shared dimensions and photos, and they said they saw no reason why they couldn't do what the others couldn't. 3 hours later, our storage unit was delivered, and as you can see, they tucked it expertly into my tight spot. When you have a storage unit for 4 months, it's great to not have it on the street, and not have it block your garage either. Well done!. Zippy Shell's units are also very nice, flat to the ground with barn style doors and even carpeting on the floor. And they price matched the competition. And they are great on the phone if you have any questions.

I cannot say enough good things about our experience with Zippy Shell. We found ourselves in an…read moreemergency situation where we had to be out of our existing storage unit ASAP and called Zippy Shell on Friday evening. They had a crew and container at the unit the next morning at 8:15, with a 2nd crew and another container arriving at 10:30. Everything was completely out of the unit by 12:30p.m. Did I mention there was no elevator? Absolutely amazing! Bill and his crews were great to work with and I whole-heartedly recommend Zippy Shell! Shout out to Christian, Rashad, Dwayne and Carlos - thank you guys for your unwavering professionalism!

All around great service. Hard workers, punctual and careful. There was no hassle. I just let them…read morework and they completed my task. I'll definitely be using them again.

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

I used them for the first time today and they did a terrific job. I needed a large, bulky sofa…read moremoved through a somewhat narrow door, after the original furniture delivery company got the sofa into my house, and then said they couldn't get it through an interior door. Bill and his assistant did the job quickly and professionally without any damage to the house or the sofa. They were courteous and prompt, even arriving early and maintaining excellent communication throughout the job. I highly recommend them, and will definitely use them again if I have any moving needs in the future.

My daughter needed help moving boxes (lots and lots of boxes) from her apartment to a storage…read morelocation. I booked them about a month out, they showed up on time, and quickly moved all the heavy boxes to their truck and on to the storage location. Bill Lamb was so easy to work with; I called him, emailed him, and texted him several times prior to the move, and he always responded quickly. I thought the rates were reasonable and worth every penny. Bill and his team were professional, friendly, and did a phenomenal job. They were on time, worked quickly, and made the move so easy. No one likes to move, but if you need to do so, Bill and his team are the ones to help you. I would definitely use them again and recommend them with no reservations.

I had Potomac pack and move me and they were phenomenal. I've never had a moving company pack and…read moremove me with such care. Fernando was my crew chief on both days and you should definitely request him because he was so thorough and thoughtful. He even made sure my furniture was placed in the exact spot I wanted it. The entire crew on both days was great. I highly recommend!

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.