ASHBURN SELF STORAGE AT CENTERGATE DR. The customer service…read morefrom Ahmad was amazing very helpful and personable. He had a smiled the whole time and treated me with kindness and respect. Answered all my questions and took his time to show me the storage space and explained me every detail about elevator making sure I was comfortable finding the space on my own. Every single time I have any issue or concern Ahmad is my go to person. His always very helpful and return my calls on a timely manner. I am very happy with this storage unit and customer support Thank you Ahmad

Christopher was very helpful in adjusting my rate. Quick turn around and great communication. Thank…read moreyou Chris for your help today.

I recently had a very positive experience with Security Public Storage. The manager, Kent, was…read moreprofessional and friendly and helped me determine the best way to store a large amount of furniture with different storage needs. Their customer service is excellent.

Well light and secure. Friendly staff and good location. The manager was exceptionally helpful when…read moreI moved my things in.

I have rented two storage units (10x10 and 10x15) from these guys over the course of a year and…read morehave had an outstanding experience. The owner and staff are easy to work with and the facility is clean and accessible, just as advertised. Would recommend it for anyone in the area.

From the owner: Welcome to Belmont Ridge Self Storage…read more Since 2007, Belmont Ridge Self Storage continues to establish the reputation as the safest and most trusted storage facility in all of Ashburn, Virginia. Our gated self-storage facility is home to both climate and non-climate control units and is under 24/7 surveillance to ensure maximum security. We provide boat, RV and automobile storage as well as units for furniture, clothes and other personal possessions. Because we are a limited access self-storage unit, our units are cleaner, safer and newer than most facilities in the area. We also sell moving supplies as well. If you are in need of a unit or need a place to park your automobile for the weekend, contact us today for more information.

The Loudoun Fairfax Mothers of Multiples club has had a terrible experience with this storage…read morefacility. They continually raise their rate with no notice and refuse to give us any paper statements or receipts. I would not recommend this facility.

I had a great experience at Guaranty self storage. The place is clean and secure, and the manager…read morecould not have been more helpful. I highly recommend it.

This business (under new ownership) is a scam. DO NOT do business with this company. My storage fee…read morewent from 160.00 to 235.00 (without notice) and was forced to move to another unit to get a lower rate, only for the exact same thing to happen 3 months later (again, with zero notice!).

(0 Stars if I Could) - Predatory Pricing & Deceptive Practices at Self Storage Plus - One Loudoun…read more I rented a unit at Self Storage Plus - One Loudoun under what I believed were fair and transparent terms: $104/month, clearly outlined in the signed rental agreement. I even paid upfront and followed every condition asked of me. But to my absolute shock and frustration, within barely one month, they increased my rent to $200/month--a 92.3% increase from my original rate. Let that sink in: nearly double the agreed-upon rent with no meaningful justification other than corporate greed and opportunism. And while they'll try to hide behind the fine print ("we reserve the right to change rent with 30 days' notice"), this is a textbook example of predatory business tactics designed to lure customers in with low rates, only to trap them with exorbitant price hikes once their belongings are already stored and moving becomes difficult or impossible. What They Did Might Be Legal - But It's Absolutely Unethical Yes, they can argue that they legally gave notice under Clause 20 of their agreement, which allows them to modify rent with a 30-day notice. But just because something is technically legal doesn't make it morally right, especially when: * They intentionally undercut other competitors to get you in the door. * They wait until your items are stored--fully knowing the hassle and cost of moving out. * They then blindside you with a nearly 100% increase, essentially holding your property hostage. This is a predatory pricing model that exploits the inertia and inconvenience that storage customers face. It's manipulative, calculated, and it erodes trust in an industry that already walks a fine ethical line. This Practice Has Sparked Legal Scrutiny Elsewhere This isn't an isolated tactic. In recent years, similar bait-and-switch rent increases have been: * Challenged in small claims courts across the U.S. * Flagged by consumer watchdogs for deceptive business practices. * Subject to class-action lawsuits, including actions involving national chains like Public Storage and Extra Space Storage for the same abusive behavior. This trend is why states like California and New York have begun proposing legislation to cap or regulate rent increases in the self-storage industry, especially for tenants under auto-renewal leases. A Cautionary Warning to Potential Customers To anyone reading this: avoid Self Storage Plus at all costs--especially the One Loudoun location. Their business model is engineered to: * Bait you with a reasonable initial price, * Trap you once you've committed, * And gouge you with an outrageous price increase when you're most vulnerable. You will receive little empathy, no flexibility, and certainly no apology--just a cold invocation of contract language that lets them do it. Bottom Line: Rent Elsewhere If I could give this company zero stars, I would. A 92% rent hike in 30 days is nothing short of corporate exploitation. This is not just poor customer service--it is a deliberate and strategic abuse of consumer trust.

I had a very good experience with Zippy Shell DMV…read more I originally ordered a 16-ft storage unit to be delivered by one of their competitors who advertised that they could fit their containers into very tight spaces using a robot. But that company showed up with a container and they tried and they gave up and left. I immediately got on the phone and called Zippy Shell DMV and described my situation, and shared dimensions and photos, and they said they saw no reason why they couldn't do what the others couldn't. 3 hours later, our storage unit was delivered, and as you can see, they tucked it expertly into my tight spot. When you have a storage unit for 4 months, it's great to not have it on the street, and not have it block your garage either. Well done!. Zippy Shell's units are also very nice, flat to the ground with barn style doors and even carpeting on the floor. And they price matched the competition. And they are great on the phone if you have any questions.

I cannot say enough good things about our experience with Zippy Shell. We found ourselves in an…read moreemergency situation where we had to be out of our existing storage unit ASAP and called Zippy Shell on Friday evening. They had a crew and container at the unit the next morning at 8:15, with a 2nd crew and another container arriving at 10:30. Everything was completely out of the unit by 12:30p.m. Did I mention there was no elevator? Absolutely amazing! Bill and his crews were great to work with and I whole-heartedly recommend Zippy Shell! Shout out to Christian, Rashad, Dwayne and Carlos - thank you guys for your unwavering professionalism!

I rented remotely and when the office was closed, which is most days, and was told unit would be…read morezip tied and a lock would be inside. Neither was true and had to walk around to find a unit to open and take their lock. The entrances to storage aren't all behind the gate either. When coming back for a second drop off, a strange man pulled up and asked if we needed a ride. I don't feel safe going into this unit by myself either. I called during a time when they were supposedly open to voice my concerns about all of this. No one answered the phone and a week later, no one has called me back. I will probably try to find another location.

Horrible service. I moved out almost two weeks ago and have been calling every day to have someone…read moreverify my move out. They never answer the phone never return emails I even called corporate and their district manager who said they messaged them multiple times. If I take two weeks to do my job I'd get fired. Now I'm charged a whole extra month with nothing in my unit and get nothing but attitude on the phone.

I have never been to a more spotless storage unit. I felt confident in the safety for my belongings…read morebetween the well-maintained facilities to the security and the knowledgeable, friendly, and responsive staff. Without question, if I need storage again I'll be calling the nearest Extra Space Storage.

Really great experience. I am glad I found this Extra Space Storage. Douglas was extremely…read morecourteous and helpful during my rental process, including explaining to me the best way to save money on a unit if I plan to stay longer than a few months. The unit is very well priced and I do not feel like this Extra Space aims to price gouge like many many storage businesses in the area. I live quite far from this location but due to friendliness and professionalism of the staff, coupled with reasonable and fair rental prices, I will remain a customer of this Extra Space location for as long as I require a storage unit.

We had a great experience at this location. The facility is spotless and super nice. We…read morecompletely underestimated how much storage we needed and ultimately had to make multiple visits to rent additional space. Each transaction was easy and quick. And a big thanks to Corey who was super helpful and personable.