I recently had a very positive experience with Security Public Storage. The manager, Kent, was…read moreprofessional and friendly and helped me determine the best way to store a large amount of furniture with different storage needs. Their customer service is excellent.

Well light and secure. Friendly staff and good location. The manager was exceptionally helpful when…read moreI moved my things in.

Wow. Amazing. These are the BEST movers that I've ever used. Jose, Manuel, Alessandro(?) and crew…read morewere extremely FAST and EFFICIENT!! They didn't waste any time and communicated every step of the way. Frankly, they made the IMPOSSIBLE very possible. I am amazed at how efficient they are. Moving is a very stressful endeavor a month out just getting things ready and they made it seamless. Quick, efficient and under budget... yes, under my budget. I won't name names of other movers I've used and paid 30% more for less results. I have a 15 monitor work station that I am very hesitant about anyone touching let alone moving, but these guys handled it like a breeze, especially during a rainy day on top of everything else. I don't usually write reviews, but when a company EXCEEDS my expectations, it's a duty to let others KNOW. I would want the same as well, especially with so many moving companies out there and nightmare stories. These guys are LEGIT and DESERVE their reputation as a TOP PLAYER in the moving business. Sorry for the duplicate review, found my actual account lol.

We were moving within DC and I got quotes from Prince Movers, Mic's Moving, Bookstore Movers, and…read moreAll My Sons Moving. Prince Movers had the initial best rate and their hourly rate was great - far less than the other companies. Plus, they were able to move us on a Saturday. Our team was Carlos, Omar, Marvin, and Rafael. They showed up exactly on time, were polite, worked well together, and kept us fully informed of everything they were doing. One thing that was great is how they took time to prepare the home for the moving process, protecting floors, stairs, and other surfaces to make sure zero damage was done. Their wrapping of items was great - you can definitely tell that they care about protecting your items. Moving is always a pain, but Prince Movers and the team were awesome from the first quote to the final hand shakes with the team. I would recommend them to anybody and I will definitely use them again.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Gave one star only because there isn't a lower rating. If you want your rate raised by $20+ every…read morecouple months then this is the place for you! In the past year, our rate has gone up three times and an additional time if you count them adding a fee for online payments. Even though their rental agreement states they need to provide written notice of policy changes at least 30 days in advance, they added the online fee and 30 days later sent out a notice. I don't think that's the intent. Want to avoid this and pay in the office? Nope, they closed the front office too. Their idea of climate controlled units is turn the thermostat off or set it so the inside temperature is acceptable at 85 degrees. Need help on-site? Good luck, there isn't anyone there anytime I go. When the office was open, they were always on a lunch break regardless of when you needed them during the day.

From the owner: If you've been searching for stress-free self storage in Sterling, Virginia, your search ends at…read moreSelf Storage Plus. Our team of dedicated storage experts will help you find the perfect solutions for all your storage needs, whether you are reclaiming your guest room, expanding your small business, or making room for a new baby. We offer a wide range of storage options, from small climate-controlled units perfect for important documents to large drive up or climate controlled units that can accommodate the contents of your home during a move, or your entire business inventory. We offer month-to-month rentals, so you choose how long you need to store, whether a few months or several years, and you can downsize or upgrade with ease.

Friendly and responsive. Surprisingly quiet for now since they just opened. Sooo clean and sparkly.read more

such a terrible experience with the guy named Max. He was rude and very unprofessional.read more

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

I've moved over a dozen of times in the past 20 years and Move It All Services has been by far the…read morebest moving experience I've had so far. The owner Gustavo has an extensive background in moving services, working in a variety of positions at other companies. Now he brings that expertise to you in a full service shop. And it shows. He personally conducts a walkthrough at your home to assess your needs. In my experience, this is the most critical step because if they don't see your stuff first-hand, notoriously they never have the right materials or space come moving day. His quote comes within 24-hrs or less, and it's VERY reasonable. In fact, he was $1000 less than typical big name movers in the area. I'm not a huge fan of selecting someone solely on price though. But given the level of service, the quality of the team, his competitive price is just icing on the cake. Gustavo dropps off packing supplies to your home - what service does that?!!! And you should consider that into the cost of moving. I also paid his team to come back my valuables - kitchen, breakables, mirrors, paintings. The price he charged was so reasonable and worth every penny. I know my stuff is well protected. His packing team arrived the day prior to my move and worked efficiently. They know packing! Come moving day, his on-the-ground team was absolutely incredible. They were courteous and concerned about making sure things were wrapped and stored to my liking. I had some very expensive furniture that they worked hard to make sure it was secured properly so it wouldn't break during transport or once in storage. They're very hard workers, and even when we had some down time waiting, they offered to load up my car for me! And Gustavo checks in frequently to make sure you're happy as well. He came to the rescue when we needed a special tool to take apart my bed. I also used them for storage. If you're looking for long-term storage, definitely talk to them about their options as they can make them very competitive with public storage facilities and you can lock-in pricing. Plus, their insurance covers way more than what you get with external storage facilities. Moving is stressful. There's just no way around it. Save yourself the headache and anxiety and go with Move It All. Quality and communication is top notch. Prices are unbeatable.

I used Move It All Services in 2016 when I moved and I was so happy with their service that I…read morecalled them back again this year when I moved! They are efficient, reliable and they make sure that everything is in-tact as they move your stuff from and to your new place. They are very hard working and I trusted them with my stuff. I also recommended them to a friend of mine who is moving from NY to DC. Their prices are fair in comparison to other moving companies which were much higher as I recall. I'll be using them again whenever I move and highly recommend their services to anyone moving!

I had Potomac pack and move me and they were phenomenal. I've never had a moving company pack and…read moremove me with such care. Fernando was my crew chief on both days and you should definitely request him because he was so thorough and thoughtful. He even made sure my furniture was placed in the exact spot I wanted it. The entire crew on both days was great. I highly recommend!

The Potomac team was excellent and highly professional from start to finish. I strongly recommend…read morethem. They gave me a detailed estimate up front, were responsive with follow up questions and had a easy booking process. The team (3 movers) were equally professional. They showed up on time and dove right in immediately to start the job. I never saw them take a break or slacken their pace over a full 7 hours of move out / in. Roberto and his crew were fantastic throughout, everything was wrapped, protected, and moved with care. This is grueling work so i appreciate that even at the and of the day they took care of the details and made sure the job was done. Much appreciated.

So after not only my rate increased a few times over past year which was expected, scheduled a…read moremove out, took time off of work, rented moving truck only for the elevator to not be operational. Now one of the employees ( who all my interactions so far have been great) was told to reach out to me via their manager and stated to me that the elevator not operating is not the preventing me from moving out- let it be known one flight of stairs and on the other side of where my storage is located via lease agreement- and that I would need to pay for the month and still no time frame for when the elevators will be operational.

Very helpful and convenient. Took the time to explain all options and even got to view units…read more Highly recommended if you have to get a storage unit. No appointment was needed.