Fantastic storage solution. All of the units are easy to access, and the property is EXTREMELY…read moreCLEAN. I have had zero issues during my time at SPS - Ashburn. The management team here is fantastic and is always willing to work with tenants. I've used other storage solutions in the Loudoun county area, and this is by far the best overall experience I have had.

Well light and secure. Friendly staff and good location. The manager was exceptionally helpful when…read moreI moved my things in.

So after not only my rate increased a few times over past year which was expected, scheduled a…read moremove out, took time off of work, rented moving truck only for the elevator to not be operational. Now one of the employees ( who all my interactions so far have been great) was told to reach out to me via their manager and stated to me that the elevator not operating is not the preventing me from moving out- let it be known one flight of stairs and on the other side of where my storage is located via lease agreement- and that I would need to pay for the month and still no time frame for when the elevators will be operational.

Very helpful and convenient. Took the time to explain all options and even got to view units…read more Highly recommended if you have to get a storage unit. No appointment was needed.

I can give this facility 5 stars just because of the employees, who are very friendly, answer your…read morequestions with a smile, (although they've heard them 1,000 times), and actually act like they care about you as a customer, as well as caring about the facility. Asphalt is always clean, that's hard to say about many other facilities. Even on windy days, it's apparent that they keep up with the "housekeeping". All units are accessible with a large truck, and the facility is close to the highway, yet feels safe. It's directly in line with approach at Dulles airport, and that's awesome. Take the opportunity to meet the manager, she's very nice and friendly. Reliable place with customers, (several of whom I've met) that seem to be happy with their experience.

Best storage unit ever! 24 hour access and the friendliest staff around! Electricity is available…read moreat every unit. The units are huge and the rates are more than fair! The yard is huge and there is plenty of room to move stuff in and out whenever need be.

Competitive prices and the best customer service…read more This summer I moved several times due to work requirements so I became very familiar with the process of renting storage units. That's why I must commend Brittany Homer for her phenomenal customer service. I called her store seeking assistance with my storage needs and she fully obliged. She took the time to present several options and also advised me on the best way to lock-in my unit to give me a peace of mind that I could store my household goods upon arrival in NOVA. Extra Space Storage should host training and allow Britannia to share her best practices to ensure all customers experience the high-quality service that I did. I had a positive experience with an Extra Space Storage location in Colorado Springs, which prompted me to look for another one in Sterling, and Brittany confirmed the positive sentiments I feel toward this company. Thanks, Brittany for listening to the dramatic events surrounding my summer move and for contributing to the peace I feel now that things are settling down. Brittany you have made me a loyal Extra Space Storage customer. If you're looking for a place to store your stuff in NOVA, call Brittany Homer at Extra Space Storage on Woodland Road, Sterling, Va.

Ms. Sahar is a superb ambassador for the Extra Space Storage facility at 45925 Woodland Rd,…read moreSterling, VA 20166. I recently concluded my use of the facility because I am downsizing and I will tell you, go for the extra cost of the indoor, climate controlled storage space. My items were always free of dust and more importantly, there were never any bugs in the unit. When I first rented well over a year ago, Ms. Sahar walked me through all of the options regarding size and cost and she made sure the unit I selected met my needs and was within my budget. I strongly recommend that anyone in the area who needs storage, use the Extra Space Storage facility on Woodland Road and specifically ask for Ms. Sahar. If Extra Space Storage wanted to enhance their overall customer service efforts, they should promote Ms. Sahar and put her in charge of training all facility managers. She is extremely talented and has great customer service skills. If my situation changes, I am definitely going back to her facility immediately!

The Loudoun Fairfax Mothers of Multiples club has had a terrible experience with this storage…read morefacility. They continually raise their rate with no notice and refuse to give us any paper statements or receipts. I would not recommend this facility.

No need to read between the lines... It's all in the name! GUARANTY Self Storage provides quality…read moreservice & great facilities. Having a military background, I appreciate the 24/7 surveillance system that protects our belongings. Responsive staff & competitive pricing. Will be back again for another unit!

I have been with Public Storage since June 2020 and my rent was $52...it is now 2024 and my rent is…read more$121!!! I am actually paying more for a 5x9 than the going rate for a 10x10--how's that for customer loyalty?! rents went from $52 to $64 to $78 to $121. DONE PS! MOVE OUT DATE 7/31/24

I used this Public Storage for 1 year and I had a excellent experience with the Customer service…read moreAgent, (Hispanic) Eduardo but I'm strongly disagree with the closed hour is 9 pm.

Really great experience. I am glad I found this Extra Space Storage. Douglas was extremely…read morecourteous and helpful during my rental process, including explaining to me the best way to save money on a unit if I plan to stay longer than a few months. The unit is very well priced and I do not feel like this Extra Space aims to price gouge like many many storage businesses in the area. I live quite far from this location but due to friendliness and professionalism of the staff, coupled with reasonable and fair rental prices, I will remain a customer of this Extra Space location for as long as I require a storage unit.

I have been a customer of Extra Space in the past, and have found the facilities to be clean,…read moresecure, and well-maintained. This one on Maries Rd in Sterling is all those things, and more. The most professional customer service staff I have met in many years, in any industry. First-rate all the way. Many thanks!

I can't believe I'm leaving a positive review for a towing company but here we are. The complex I…read morelive at uses Battlefield Towing and they've honestly been pretty good. I pay extra money every month for a reserved parking space so when someone parks in my space it's a huge inconvenience. I've called them a few times in the past few years and they are usually prompt and tow the car quickly.

Damaged my BMW front bumper/grill lower part as it is 4 wheel drive and they cannot roll/drag it…read more They had to lift it whole on bigger truck. I had no way to prove it. Because pictures I had were lot older and from distance. Towing mafia.

Gave one star only because there isn't a lower rating. If you want your rate raised by $20+ every…read morecouple months then this is the place for you! In the past year, our rate has gone up three times and an additional time if you count them adding a fee for online payments. Even though their rental agreement states they need to provide written notice of policy changes at least 30 days in advance, they added the online fee and 30 days later sent out a notice. I don't think that's the intent. Want to avoid this and pay in the office? Nope, they closed the front office too. Their idea of climate controlled units is turn the thermostat off or set it so the inside temperature is acceptable at 85 degrees. Need help on-site? Good luck, there isn't anyone there anytime I go. When the office was open, they were always on a lunch break regardless of when you needed them during the day.

From the owner: If you've been searching for stress-free self storage in Sterling, Virginia, your search ends at…read moreSelf Storage Plus. Our team of dedicated storage experts will help you find the perfect solutions for all your storage needs, whether you are reclaiming your guest room, expanding your small business, or making room for a new baby. We offer a wide range of storage options, from small climate-controlled units perfect for important documents to large drive up or climate controlled units that can accommodate the contents of your home during a move, or your entire business inventory. We offer month-to-month rentals, so you choose how long you need to store, whether a few months or several years, and you can downsize or upgrade with ease.