I used AT Moving Services about a month ago for my move. It's unfortunate that I have to leave this…read morereview but I feel like I need to share my experience. I moved from one apartment building to another that was located 1 mile apart from each other. I had to reserve the freight elevator at both apartment buildings for my move. We planned for 8am, as I had the elevators at both locations rented from 8am-12pm, as other tenants had the elevators reserved after me. I tryto give the benefit of the doubt, but by 9:15am I tried to call, and then finally messaged through yelp to get ahold of Alex, the owner. He stated that they would be there by 9:45am. Okay... that's fine as it still gives us 2 hours to move but this was just the beginning. At 10:10am I receive a message from one of AT Moving Services employees stating that he would arrive in 1-2 hours! That pushes the original time back to 11am-12pm! This is when it became an issue as they were originally supposed to be there around 8am, and we are now pushing it 3-4 hours past the original time. I was told they were having issues with their truck, and they kept trying to fix it and couldn't solve the unidentifiable issue, even though the truck was fine the day before. It didn't sound too promising. The two movers showed up at 11:45am, leaving 15 minutes of my 4 hour reservation window to utilize the elevators at my building. Though I wasn't too happy, the movers were finally there. And issues continued to arise. They removed the cushions from my expensive white couch and were dragging them on the floor to carry them out to their van. I had 2 boxes that were clearly marked "FRAGILE" on all sides, but they both became crushed, breaking some glassware. My white TV stand was moved by standing it up on their red moving dolly, leaving scratches and red paint on the sides. My white drawer units were slid on concrete causing the wood to splinter. Also blankets were not used for items such as my TV! It was just placed standing up in the back of their van (see photo). I cannot recommend AT Moving Services when it comes to moving from one residence to another. There was a lack of care with my items, and wouldn't want anyone else to go through that. I feel as if there should be more customer focus. I still paid the original quoted price, and tipped the movers. UPDATE: Owner states they never did this move and referred me to another company, which is not true. This move took place on March 20, 2021. I have uploaded screenshots of our messages. There was no mention of utilizing another company, and the 2 movers were representing AT Moving Services.

This is the company that you want moving anything. Very professional, veteran owned and honest. AT…read moreis a great company and I would use them again. Highly recommended!

I scheduled a move for Sunday 10/21. They no show no call. I finally get a response via Yelp,…read moreapologizing and stating the driver was in an accident and they were awaiting an officer. They asked if I would be flexible and change my move date, adding in a minor discount. We rescheduled for today, I had to take time off of work and on top of that I've got a cold. Guess what? No show, no call. No response via Yelp, text or phone. They've now left me in a serious bind and scrambling to find a solution before Friday. I would not recommend Big John's.

They delivered a large cabinet to my home from the Restoration Hardware Outlet store, and did…read moresignificant damage to the hardwood on several steps and the drywall in the stairwell. Well the response from the owner was "I will get in contact with a specialist and have them out to you in the next week or so.Thanks, Frank" Twleve (12) days go by and not even a word from Frank, so I call him and he tells me he's having trouble finding a hardwood repair specialist. I tell him I know someone, and then he says he'll have someone come to do the repairs within 5 days. Another 7 days go by and nothing, and now Frank won't even respond to my calls, voicemails or text messages. Next step is the Better Business Bureau and a lawyer. I wouldn't recommend these guys to my worst enemy. Justin

At first, this company seems pretty great. Their quote staff is responsive (as one would be when…read moretrying to secure paying contracts). Their preshipment staff is top notch. The guys who came to the origination point were great too. They loaded my household goods and took care to wrap and stack things nicely (note: we were present at this point). This is where the value and good stewardship ends. My things were taken to a depot to await assignment to a driver. What happened at the depot, I will never know. We get to our destination (it was a CA to MO move) and the driver calls 24 hrs in advance to give me a delivery window. The next day, the window is nearly over and no driver and no call. So we call. An he is rude but says he will be there in an hour. Okay, no problem. We wait. He arrives and is rude from the outset. After he is here for at least 30 minutes trying to situate his truck, a random man walks up and it turns out this is his help for the day! Not a professional mover, but a random day laborer. They open the truck and my husband is shocked. Why are our plastic totes upside down, have holes, and are shoved into spaces? They weren't loaded in such a manner at origination. Why is a statue my husband created unboxed on the floor? Why does the driver proceed to toss the statue and all of the boxes, regardless of how they are labelled, of the truck? Why are my new moving boxes that were pristine and packed correctly at the outset all trashed and crushed and shoved into spaces too? The day laborer? Why does this guy, supposedly a network or professionals known to the driver, look like he is going to die a few hours into the work and doesn't know how to lift properly and assemble furniture? Why does my husband have to stand over the driver to insist that he reassembles our furniture when that is a contracted service? Why does the husband have to reassemble things that were done incorrectly after they leave? whoosaaa... right? The driver is rude and dismissive and careless the entire time, so much so that the day laborer apologizes FOR HIM at the end. The office is closed weekends, so Monday morning I call to complain. At first, it sounds like they are appalled too, and I am relieved. I am assured that the operations manager will call me within the hour. He does not, but it's busy so I am patient. I call again Tues. I am told that I am on his published schedule and will be getting a call that day. I wait. No call. No call Wednesday either. So I am not really frustrated and irritated. I call again Thursday. This day is the first time I am advised on the claims process. I will fill out the claim, but I can't submit it until all of the belongings are unpacked and checked because you cannot submit another claim nor can you add to the claim once it is submitted. I finally get to speak to the "operations manager" who is conveniently also the dispatch operator. He also has no boss over him, so my complaint dies there. So, I might get $0.60/lb for the damaged items... maybe. But I didn't keep the crushed statue to weigh it. I paid over 8 grand to this company and was promised a professional moving experience. I did not get that. They have a lot of 5 star reviews on a lot of sites, but that has to be some kind of falsity if this is their usual method of business. I am including the photos I have available. In case anyone is wondering, that black wrapped object on the bottom of the pile, under the BOOKCASE and other HEAVY FURNITURE (Why is is that on top???) is my husband's TRAEGAR smoker. I tried to resolve this but the company clearly has no interest in customer experience once the money is in their hands. I was told as much when the "operations manager" said "you already paid for the delivery, there isn't anything I'm going to do now." Which I find funny, because had I not paid the driver nearly 3 grand (IN CASH or postal money order ONLY) he would not have delivered my goods, there would have been a $700 fee for re-delivery, and storage fees... so it's not like I had a choice to not pay, take it, and try to resolve it later.

Photo evidence for all claims can be found here, and full description of events:…read morehttps://flic.kr/s/aHsmQ8as1k AE Movers is a cash-only (or wire-transfer) operation. I realize now that this is indicative of a scam (https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Rights-and-Responsibilities-2013.pdf). AE Movers also bases everything on cu.ft. - I realize now that a moving company that uses cu.ft. instead of weight is most likely a scam company (https://www.movebuddha.com/blog/common-moving-scams/#cubic-feet). Photo evidence for all claims can be found here, and full description of events: https://flic.kr/s/aHsmQ8as1k Due to space constraints, here is a list describing our experience with Accurate Express Movers (the full review with details an photos can be found here: https://flic.kr/s/aHsmQ8as1k): Accurate Express Movers: 1. Violated their own contract by not providing us with the actual cu.ft. usage of our items when picked up 2. Did not let us verify the actual cu.ft. after loading our items into their truck at pick-up 3. Padded the cu.ft. usage by packing their own mostly-empty boxes during pick-up 4. Gave our address out to a complete stranger (a friend of theirs), who they then invited to our house and onto our private property in the middle of our pick-up to "hang out" 5. Did not cover our mattress, therefore destroying it with unsanitary moving conditions 6. Completely ignored our apartment community's restrictions on move-in/move-out times (10am-6pm, as written and signed in the moving documents) by showing up to deliver our items at 6:30pm, and then threatening re-delivery fees unless we let them unload (they unloaded until 1:00am) 7. Held our items hostage unless we paid an inflated price for them, with no paperwork at delivery 8. Badly damaged our stereo system and speaker by literally throwing the components into boxes with other random items and no packing materials 9. Tore a piece of furniture during disassembly 10. Have been completely unavailable and unresponsive to any and all contact attempts after delivery

Darrell and one helper showed up to move a 700 pound upright piano. Within minutes they phoned for…read morean additional person to help. Two Guys and a Truck sent three guys, who all five expertly move the piano out of my house. Our walls had just been painted and we have hardwood floors. I was very impressed with their professionalism and communication to each other. They expertly navigated this large piano out of the main level and down two sets of concrete steps. No wall was damaged, no floor was scratched. They spent the time needed, without rushing. This was an excellent value and an incredible team! Highly recommend!

VJ helped me out last minute on a Sunday!!! At first I was concerned because it's a smaller truck…read morebut he came through. Very positive and efficient man. It was my Grandparent's Storage unit too, smelled, and I have steps. I actually have to return a few items and may call him to do so. Thanks VJ!

Ace moved vintage furniture for us from Lynchburg, Va to Blacksburg, Va. The movers arrived right…read moreon time. The movers wrapped our antiques in protective wrap. Very professional and great communication from the time we reached out to them and followed up to make sure they provided great service. Will definitely use Ace Moving and Storage is all future needs

If I could give a negative star review, I would. I'm actually still in the middle of my move but…read moreI'll start from the beginning. My husband has served in the military for over 32 years and this is our final move. Previously (11 moves) we have never had any bad experiences with moves, not even one bad experience. Our pack out was on 15 June with a delivery date of 16 or 17 June based on the drivers ability to drive the six hours from Fort Belvoir, Virginia to Charleston, South Carolina. The initial problems began because there was no communication from this company - none. If you want to speak with them you will have to track them down and stalk them like a crazed maniac in order to get a response. We finally get in touch with Michelle who admits that she's not sure when our items will get to us because they don't have enough drivers. Our stuff is sitting in their warehouse. That was fine enough, we just wanted a date of our items were to arrive. She said at the latest, the items would be there on July 2. Fast forward to July 2 a truck shows up with a partial shipment. Out of our 9000 pounds of household goods, we only received 2000. We called the company on Monday only to be told that they didn't realize that the driver had only taken a partial shipment. Imagine how upset I was because they didn't know where my items were. Even with all that being said We were polite and patient. Fast forward to 8 July, we were told we would receive all of our goods...as of now we should be receiving another partial shipment because the driver has called and told us that he was not able to get everything on the truck. It is evident that this company has no idea how to perform logistics services. They have no idea of how many drivers they have, when the drivers will be driving, or where the drivers are going. They have no idea of who has what loads or anything regarding transportation. I'm going to do everything in my power to see that they lose their government contract. This is no way to do business and no way to treat people who have served.

After calling around and checking prices, they had the best deal for a professional company (…read morecompared to just picking up random strangers from across a 7/11 and renting a Uhaul). Always skeptical in the beginning, but after I saw the truck and how clean it was, I knew I was in good hands. Perfect wrapping and protection, not a single incident. As it should be. So to sum it up, best value in the Tyson's corner area.

Sean was fast and reliable! He even came the same day I inquired and gave me a first time offer of…read more$25 off. He has his own truck and contractor bags. I highly recommend this company if you're looking for a fast affordable junk removal service.

Yesterday was the 2nd experience with Flash Movers, within 1 year time. The owner sent 3 new…read moreindividuals. These guys were not just pleasant, but took time to wrap my furniture. I would recommend them...

I will never try to use this company again. I hired them through hireahelper and confirmed with…read morethem my moving date and time. I even spoke directly to the owner about the details of my move. Come the day of the move the company never showed up. I nor the company(hireahelper) could get in touch with them. Hireahelper had to find another company to move me last minute. What is even worse is to this day the company has never even reached out to apologize for not showing up. What a nightmare.

They arrived 15 minutes early (which they gave me for free). I had a last minute snafu with my…read moremoving day and I needed somebody on very short notice. I was hesitant about budget movers as I had a bad experience with one the last time that I moved. JG was available. I was very happy that I got them. They arrived 15 minutes early. It was a three man crew. They worked quickly and they got the job done a lot faster than I expected. They repacked at my stuff to see if it may break and padded the furniture. They even repacked some things along the way. They were attentive to even the smallest objects. Nothing got lost or left behind. All the time they were very professional. Parking was terrible at my old place and when a traffic cop showed-up the crew chief kept his cool. The only reason that I am not giving them five stars is because we had some communication problems when booking. I called and sent a text as requested and we were discussing logistics when communication dropped-off. I called a couple days later and it sounded like my order had been forgotten about and that time I got it confirmed. I confirmed again the next day just to be sure (there was no deposit involved). All in all, JG Moving saved me a lot of trouble and the price was very reasonable.

This company STOLE TWO EXTRA LARGE BOXES of $500 worth of shoes from my move and is LYING about…read moreever having moved them!! My mother and I needed help with and we weren't treated respectfully. Some other [house] shoes and mine were missing, possibly some other things. Boxes and other items were tossed, one of the movers was hostile towards us, and refused to place things as directed when moved to my new location. In the end, I paid $1060 for a short distance move, and they complained about the amount of time it took to move us, saying "we had too much stuff"...