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    Silk Way Movers

    4.4 (67 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 3 weeks ago

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    Services - Silk Way Movers

    In-state moving

    Out-of-state moving

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    I moved this cabinet in the right direction

    Overall I'm extremely disappointed with my experience with Silk Way Movers. I was moving out of a 1400 square foot home with several pieces of large furniture (table, bar, desk, end tables, couch, bed, chairs, shed, etc.). I took an inventory of many of the big items we needed moved, and I'll admit I did not have a full inventory of the small items and a couple of the larger items. Based on the size of the home and the pictures I provided, they should have had a good indication of the size of the job. They provided a 3 man crew that arrived at 10:30 am. One person spoke English, the other two folks spoke only Spanish. As you can probably imagine, having an English-speaking supervisor giving instructions to folks that do not speak English is a problem in and of itself. When they arrived at my house, it was like they were problem solving for the first time, assessing the logistics of moving all my items. I expected some strategy as to what they were moving and why, but I didn't see much of that. Instead I saw a supervisor struggling to communicate to the two other employees. I saw an excessive amount of wrapping and taping to eat the clock. I saw three employees that lacked the skill of using a hand drill (of which I provided). I disassembled and reassembled all my furniture, because I could see they struggled with basic aspects of moving. It took four hours for them to move 15-20 items of furniture and about 15-20 boxes into the truck. They informed me they would need to take two trips. While they were completing their first trip, I stopped by the house I was moving from to pick a few things up. When I came back, I saw a fourth member helping move things into my house. As I got to my new house I asked the group who the fourth member of the team was. The supervisor said - "I don't know him." Rewind five minutes before, this stranger was helping him move things through a doorframe and no one from the team thought to say anything. I repeat -- A STRANGER on the street started helping this team move and no one told this person that they are not allowed to touch my belongings, enter my new house, etc. When I told this vagrant street dweller to get off my property, he demanded payment from the moving company. Eventually the police got involved as this person tried to steal things off of the moving truck. What company lets random strangers support moving items into a persons house?! Clearly one that hasn't hired the right skilled workers. Even as bad as that event was - my wife and I were fuming at everything else gone wrong in this moving experience. The whole day was a mess and likely took twice as long as any other moving company I have used. I was doing much more physical labor and assembly and disassembly than I have ever done with a company. By the end of the experience, I was just glad they were out of the house. My bed was still folded up with straps around it. My cabinet drawers were strewn across the floor. Things were moved, but not well at all. My wife and I tried to instruct the movers where to put things - but it's difficult when your movers don't speak English and there's not a translator on staff. As a result one couch wasn't even put in the right room or the right floor. We had to rearrange most of the items against a wall because they were just placed in the middle of the house. After escalating all of this to the manager of Slick Way Movers, I received a faint apology and a whopping discount of $110 or $120 from a $1200 bill! The total for the move was around $1200 as they didn't finish until 5:30 pm - far from the initial 2 hour quote of $4-500. We realized this service was hourly - but we also had the expectation that we did not need to spend those hours training their staff and that they would use their time efficiently. I have moved about 3 times with movers. This was by far the worst experience. The company lacked: Accountability, Professionalism, Strategy, and Customer Support.

    Silkway movers' 3 man team safely lifted my couch over the balcony railing to circumvent a narrow corner in the entry.

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    2 years ago

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    2 years ago

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    Mike K.

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    3 years ago

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    Rafael M.

    Thanks for the review Michael

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    2 years ago

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    Mike K.

    Thanks for your feedback Will. It was our pleasure.

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    3 years ago

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    3 years ago

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    Mike K.

    Thank you Angelina. It was our pleasure.

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    5 years ago

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    Rafael M.

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    6 years ago

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    4 years ago

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    Mike K.

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    3 years ago

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    2 years ago

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    3 years ago

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    Rafael M.

    Thanks for the review!

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    7 years ago

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    Rafael M.

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    7 years ago

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    Rafael M.

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    6 years ago

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    5 years ago

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    Rafael M.

    Hi Radhika, thanks a lot for the great review! We hope all is well!

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    6 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    Rafael M.

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    6 years ago

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    5 years ago

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    Rafael M.

    Thanks for the review Liz

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    7 years ago

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    Rafael M.

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    9 years ago

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    Rafael M.

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    9 years ago

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    Rafael M.

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    8 years ago

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    Mike K.

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    10 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    Great company to work with! Was very happy with Sharif and his team! Very contentious and moved me in with a smile!!!

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    Page 1 of 2

    Ask the Community - Silk Way Movers

    How accurate is the moving estimate?

    Hi Noval, we have a 99.6% accuracy. It all depends on the list of items you share with us, traffic conditions, walkways, or other factors. As long as we are informed of all of the details accurately, we can accurately give you an estimate.

    Do you include boxes & packing in the moving price?

    Packing materials are at an additional charge. We also offer complete moving services where we can… Read more

    How far in advance should I schedule my move?

    Silk Way Movers recommends at least three weeks in advance when moving locally. For long-distance, we recommend four weeks.

    How much do you charge for a 3 bedroom house?

    The precise hourly charge will depend on your exact location in the country, the season, and the day of the month you’re moving. Moving companies charge by the hour and it includes the truck, gas, equipment, insurance, how quickly you need to move,… Read more

    Are you licensed and Insured?

    Yes, we are licensed and insured. We would cover all of your items if anything were to get damaged or broken.

    Don’t See Your Question? Ask Away!

    Review Highlights - Silk Way Movers

    I waited until the last minute to schedule movers and Mike was able to accommodate me the night before my move.

    Mentioned in 27 reviews

    Read more highlights

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    Wow. Amazing. These are the BEST movers that I've ever used. Jose, Manuel, Alessandro(?) and crew…read morewere extremely FAST and EFFICIENT!! They didn't waste any time and communicated every step of the way. Frankly, they made the IMPOSSIBLE very possible. I am amazed at how efficient they are. Moving is a very stressful endeavor a month out just getting things ready and they made it seamless. Quick, efficient and under budget... yes, under my budget. I won't name names of other movers I've used and paid 30% more for less results. I have a 15 monitor work station that I am very hesitant about anyone touching let alone moving, but these guys handled it like a breeze, especially during a rainy day on top of everything else. I don't usually write reviews, but when a company EXCEEDS my expectations, it's a duty to let others KNOW. I would want the same as well, especially with so many moving companies out there and nightmare stories. These guys are LEGIT and DESERVE their reputation as a TOP PLAYER in the moving business. Sorry for the duplicate review, found my actual account lol.

    We were moving within DC and I got quotes from Prince Movers, Mic's Moving, Bookstore Movers, and…read moreAll My Sons Moving. Prince Movers had the initial best rate and their hourly rate was great - far less than the other companies. Plus, they were able to move us on a Saturday. Our team was Carlos, Omar, Marvin, and Rafael. They showed up exactly on time, were polite, worked well together, and kept us fully informed of everything they were doing. One thing that was great is how they took time to prepare the home for the moving process, protecting floors, stairs, and other surfaces to make sure zero damage was done. Their wrapping of items was great - you can definitely tell that they care about protecting your items. Moving is always a pain, but Prince Movers and the team were awesome from the first quote to the final hand shakes with the team. I would recommend them to anybody and I will definitely use them again.

    Bookstore Movers - Another year taking the top prize!

    Bookstore Movers

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    Dupont Circle, Downtown

    I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

    We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

    Silk Way Movers - movers - Updated May 2026

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