1. Silk Way Movers

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McLean, VA

Silk Way Movers

4.4 (67 reviews)
Open • 8:00 am - 8:00 pm

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Services - Silk Way Movers

In-state moving

Out-of-state moving

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I moved this cabinet in the right direction

Overall I'm extremely disappointed with my experience with Silk Way Movers. I was moving out of a 1400 square foot home with several pieces of large furniture (table, bar, desk, end tables, couch, bed, chairs, shed, etc.). I took an inventory of many of the big items we needed moved, and I'll admit I did not have a full inventory of the small items and a couple of the larger items. Based on the size of the home and the pictures I provided, they should have had a good indication of the size of the job. They provided a 3 man crew that arrived at 10:30 am. One person spoke English, the other two folks spoke only Spanish. As you can probably imagine, having an English-speaking supervisor giving instructions to folks that do not speak English is a problem in and of itself. When they arrived at my house, it was like they were problem solving for the first time, assessing the logistics of moving all my items. I expected some strategy as to what they were moving and why, but I didn't see much of that. Instead I saw a supervisor struggling to communicate to the two other employees. I saw an excessive amount of wrapping and taping to eat the clock. I saw three employees that lacked the skill of using a hand drill (of which I provided). I disassembled and reassembled all my furniture, because I could see they struggled with basic aspects of moving. It took four hours for them to move 15-20 items of furniture and about 15-20 boxes into the truck. They informed me they would need to take two trips. While they were completing their first trip, I stopped by the house I was moving from to pick a few things up. When I came back, I saw a fourth member helping move things into my house. As I got to my new house I asked the group who the fourth member of the team was. The supervisor said - "I don't know him." Rewind five minutes before, this stranger was helping him move things through a doorframe and no one from the team thought to say anything. I repeat -- A STRANGER on the street started helping this team move and no one told this person that they are not allowed to touch my belongings, enter my new house, etc. When I told this vagrant street dweller to get off my property, he demanded payment from the moving company. Eventually the police got involved as this person tried to steal things off of the moving truck. What company lets random strangers support moving items into a persons house?! Clearly one that hasn't hired the right skilled workers. Even as bad as that event was - my wife and I were fuming at everything else gone wrong in this moving experience. The whole day was a mess and likely took twice as long as any other moving company I have used. I was doing much more physical labor and assembly and disassembly than I have ever done with a company. By the end of the experience, I was just glad they were out of the house. My bed was still folded up with straps around it. My cabinet drawers were strewn across the floor. Things were moved, but not well at all. My wife and I tried to instruct the movers where to put things - but it's difficult when your movers don't speak English and there's not a translator on staff. As a result one couch wasn't even put in the right room or the right floor. We had to rearrange most of the items against a wall because they were just placed in the middle of the house. After escalating all of this to the manager of Slick Way Movers, I received a faint apology and a whopping discount of $110 or $120 from a $1200 bill! The total for the move was around $1200 as they didn't finish until 5:30 pm - far from the initial 2 hour quote of $4-500. We realized this service was hourly - but we also had the expectation that we did not need to spend those hours training their staff and that they would use their time efficiently. I have moved about 3 times with movers. This was by far the worst experience. The company lacked: Accountability, Professionalism, Strategy, and Customer Support.

Silkway movers' 3 man team safely lifted my couch over the balcony railing to circumvent a narrow corner in the entry.

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6 years ago

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Rafael M.

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2 years ago

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3 years ago

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Mike K.

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3 years ago

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3 years ago

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4 years ago

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Rafael M.

Thanks for the review Michael

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2 years ago

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Mike K.

Thanks for your feedback Will. It was our pleasure.

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3 years ago

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6 years ago

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3 years ago

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Mike K.

Thank you Angelina. It was our pleasure.

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4 years ago

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Mike K.

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4 years ago

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8 years ago

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3 years ago

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8 years ago

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6 years ago

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5 years ago

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5 years ago

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4 years ago

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Rafael M.

Thanks for the review!

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6 years ago

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Rafael M.

Hi Radhika, thanks a lot for the great review! We hope all is well!

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7 years ago

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4 years ago

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4 years ago

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8 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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Rafael M.

Thanks for the review Liz

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8 years ago

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9 years ago

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10 years ago

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8 years ago

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8 years ago

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Mike K.

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10 years ago

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Rafael M.

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8 years ago

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9 years ago

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9 years ago

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Rafael M.

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9 years ago

Great company to work with! Was very happy with Sharif and his team! Very contentious and moved me in with a smile!!!

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Ask the Community - Silk Way Movers

How accurate is the moving estimate?

Hi Noval, we have a 99.6% accuracy. It all depends on the list of items you share with us, traffic conditions, walkways, or other factors. As long as we are informed of all of the details accurately, we can accurately give you an estimate.

Do you include boxes & packing in the moving price?

Packing materials are at an additional charge. We also offer complete moving services where we can… 

How far in advance should I schedule my move?

Silk Way Movers recommends at least three weeks in advance when moving locally. For long-distance, we recommend four weeks.

How much do you charge for a 3 bedroom house?

The precise hourly charge will depend on your exact location in the country, the season, and the day of the month you’re moving. Moving companies charge by the hour and it includes the truck, gas, equipment, insurance, how quickly you need to move,… 

Are you licensed and Insured?

Yes, we are licensed and insured. We would cover all of your items if anything were to get damaged or broken.

Don’t See Your Question? Ask Away!

Review Highlights - Silk Way Movers

“I waited until the last minute to schedule movers and Mike was able to accommodate me the night before my move.”

Mentioned in 27 reviews

Read more highlights

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Luis and Hector arrived on time and worked incredibly fast. We had a very tight move-out window…read morefrom our building and they understood and worked hard to meet the deadline. They were professional and polite, and extremely careful with our belongings. Would absolutely hire them again.

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

Bookstore Movers - $100 off promo on certain weekdays!

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Dupont Circle, Downtown

After going through a pretty traumatic break up and having to move unexpectedly, I immediately…read morecontacted Bookstore Movers through Yelp. I had had a great experience with them just last year when I last moved and knew they'd be able to get the job done again. My project was immediately responded to and they were able to help me move two weeks later on their soonest available date. The three movers, Pat, Renaldo, and Kevin were incredible. Communication leading up to the move and theday of was great. They were able to move all my large furniture within 2 hours. Everything was wrapped carefully and efficiently. They were kind and thoughtful, helping me make adjustments to the furniture layout once we got to the destination. Their positivity through one of the hardest situations I've ever gone through was much-needed and made me feel confident in entering this next chapter. I even had a last minute change to the destination (originally everything was going into storage but I ended up finding an apartment just in time), and the professionalism and patience from the entire Bookstore team through this change was excellent. Pricing was reasonable yet again and came out to about $500 (excluding tip) for the truck fee and moving of 16 large items. Thank you Bookstore Movers for helping me when I needed it most!

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

BoxStar Movers - BoxStar Movers

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Great experience! From scheduling to go time through to completion, the STAFF is amazing. Great…read moreoverall service. The staff was very kind and polite, answering all of my questions. Moving day was made far easier with the best moving team, "Bay, Garcia and Nahun." We were so fortunate to have had their help and muscles. Bay's communication keeping the move on time was outstanding. Upon arriving at the "Public Storage" facility at Seven Corners in Virginia, my daughter and this patient moving team were welcomed by a serious issue not previously disclosed. The elevator was out of service, and the storage unit was on the third floor. The gentleman could have requested a reschedule right then, but no. The BoxStar Super Stars jumped into action. They moved my daughters one-bedroom apartment out of the storage unit and into their truck in record time, including a very heavy sleeper sofa, down three flight of stairs in a narrow stairwell. From the storage unit, they moved her belongings into her house, placing every piece of furniture with expert care. We estimated a three house move time and despite the elevator snafu, Bay, Garcia, and Nahun delivered on time. Working with BoxStar Movers was perfect. The whole BoxStar team is absolutely wonder, polite, kind, and so many great words to describe them. Thank you all.

Avoid. Avoid. Avoid…read more We had a small portion of items remaining at our house, sent pictures ahead of time, and they sent out a three person crew. The items were mainly consolidated into main areas, anticipating that it would make it easier for the moving crew to quickly pack and move the items to the trailer. They were here for over 9 hours, packed the truck half full vertically, but filled the 28 foot horizontally. This is something I would expect from college kids who have zero experience as you get charged every foot horizontally you take up in cross country moves. So now, not only are we out $2300 for these movers, we are out an extra 3k because they used twice the amount of space that was actually needed if they had done it correctly. Military and families and federal employees- go anywhere else. This was an absolute disaster.

Ally Moving

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Moving is stressful, but Ally Moving made the process much easier and less stressful on our end. I…read morecan't say enough good things about this company. "White glove" customer service began the moment I called about services. Cecelia took my call and guided me step by step, she even allowed me to do a FaceTime tour so I didn't have to fill out forms on how much furniture, how many boxes etc. I received email, text and phone calls to confirm service and given status update on arrival. The entire crew was friendly, respectful and efficient. When we learned our house had "too much" stuff they quickly (and behind the scenes) brought a 2nd truck for moving day. The problem solved before there was a problem! Top notch moving company!!!

I requested to have some items from my storage moved into a new space. I made plans for one date…read moreand time and needed to change it at the last minute and they made adjustment right then and there. There were two men on the job who handled my items with care and asked me questions about what was suppose to go the whole time. I had a great experience and the stress that it eliminated was well worth the money. The starting prices are reasonable and my only complaint would be that if there was at least another person it would have went by faster. I did end up paying for an additional hour, but it was WORTH it! I would recommend them and I would use them again. The next time I will be more realistic with myself about the time it will take and plan accordingly.

Silk Way Movers - movers - Updated November 2026

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