1. Extra Space Storage

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Sterling, VA

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Extra Space Storage

3.9 (18 reviews)
Open • 6:00 am - 10:00 pm

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5 years ago

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Emily S.

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2 years ago

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Emily S.

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1 year ago

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3 years ago

Very happy with this location. I had a few questions about my account and the staff was great and very helpful!

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Emily S.

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2 years ago

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Emily S.

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4 years ago

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Emily S.

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3 years ago

I was happy with service provided by Chris today; he was able to disable easy pay to make payments flexible

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7 years ago

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Emily S.

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8 years ago

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9 years ago

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11 years ago

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11 years ago

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4 years ago

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12 years ago

Easy and Painless! Place is clean and have had zero trouble with them.

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10 years ago

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8 years ago

Today I moved items into my storage space. Check in was very easy and the staff was very helpful.

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9 years ago

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12 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

“It took a total of 10 minutes to get my storage space and be on my way!”

Mentioned in 4 reviews

Read more highlights

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Luis and Hector arrived on time and worked incredibly fast. We had a very tight move-out window…read morefrom our building and they understood and worked hard to meet the deadline. They were professional and polite, and extremely careful with our belongings. Would absolutely hire them again.

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

JK Moving Services - JK Moving Residential Moving Crew

JK Moving Services

(482 reviews)

JK Moving provided the best moving experience I've ever had. They packed my items with extreme care…read moreand labeled every box. The next day, the movers only had to move the boxes and large items like furniture. Everyone - from the office staff and the estimator to the packers and movers were absolutely professional and efficient. They even unpacked all the boxes, put the contents on counters, and took away the moving materials. I could not ask for a better business. A+++

Like others have said, they have surprise fees. The movers are impressive and work hard, but the…read moresales consultant stops caring as soon as you sign the contract and the coordinator is absolutely useless when it comes to support. Just because they're established and highly rated does not correlate with the experience we had spending over $5k on the minimum weight for an out of state move. Here are the extra charges: Single-Factor Packing - 3 Cu. Carton - $26.18 / ea Single-Factor Packing - Dishpack. - $72.36 / ea Single-Factor Packing - Mirror Carton - $62.94 / ea They charged us $800 a few days later after we already tipped $500. During the moving process, without asking, they would pack 2 pillows into a box ($26.18), 2 fake plants ($72.36), 3 cheap Amazon canvases ($62.94), etc. I assumed this was free since cheaper companies in the past would just wrap things like this in blankets for us for free. This is the best response they could come up with: "Since the packing was completed without an opportunity to address these concerns with the crew at the time of service, we are unable to make any additional adjustments to those charges." How am I supposed to address concerns for charges that haven't been disclosed yet?

All My Sons Moving & Storage

All My Sons Moving & Storage

(75 reviews)

I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

Extra Space Storage - selfstorage - Updated November 2026

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