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Self Storage Plus

2.3 (11 reviews)
Closed • 10:00 am - 5:00 pm

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1 month ago

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3 months ago

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10 months ago

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Julia L.

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4 months ago

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2 years ago

Every 4 months the rate goes up. I have rented there for several years and won't be able to remain there if it goes any higher.

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Customer Experience T.

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5 years ago

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5 years ago

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4 years ago

great at first then they will raise your rate every 3 months and you'll end up paying $100 a month for a tiny closet.

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5 years ago

Great place! The staff was very helpful and had great customer service. Definitely an asset to the company

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5 years ago

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5 years ago

Excellent customer service and very good price. Definitely will be continuing using them

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Ask the Community - Self Storage Plus

CubeSmart Self Storage

CubeSmart Self Storage

(7 reviews)

be careful of moths in your units…read more this review has nothing to do with the manager iesha who is great and works with everyone. noticed moths flying around in the elevator and as the storage i moved from next door had no moth issues in the 10 years i used them and assumed same here. before bringing clothes in a box, i had them, dry cleaned (spend over $700 in cleaning) as i know that kills moths. however when i placed traps i found countless moths all over. i showed and told the manager who said they would spray. later however i was told that "maybe they came with the clothes" from their operations folks. which is nuts s i explained all clothes are dry cleaned and in plastic. i bought a spray at my own expense and sprayed and continuing to use traps every few days. if you have clothes or anything moths can get to, i would buy a few traps and place in your storage unit and see what it catches (or not). i hope cubesmart will resume spraying all over as they are flying around in different floors ans elevators.

On September 3, I was locked out of my storage unit for being just 5 days late, without any prior…read morenotification from the manager. The customer service I received regarding this situation was extremely disappointing. While I understand the importance of timely payments, I believe clear communication and a more customer-friendly approach should be a priority. If you are considering using this storage facility, I recommend reviewing the terms carefully to make sure they work for you. For comparison, Security Storage, located right next door on Russell Branch Parkway, Ashburn, VA provides exceptional customer service. Unfortunately, CubeStorage does not meet my needs. This is the 2nd review I've written, and surprisingly, I don't see it posted. Is it legal for a business to delete a customer's review of their experience?

Extra Space Storage

Extra Space Storage

(19 reviews)

Competitive prices and the best customer service…read more This summer I moved several times due to work requirements so I became very familiar with the process of renting storage units. That's why I must commend Brittany Homer for her phenomenal customer service. I called her store seeking assistance with my storage needs and she fully obliged. She took the time to present several options and also advised me on the best way to lock-in my unit to give me a peace of mind that I could store my household goods upon arrival in NOVA. Extra Space Storage should host training and allow Britannia to share her best practices to ensure all customers experience the high-quality service that I did. I had a positive experience with an Extra Space Storage location in Colorado Springs, which prompted me to look for another one in Sterling, and Brittany confirmed the positive sentiments I feel toward this company. Thanks, Brittany for listening to the dramatic events surrounding my summer move and for contributing to the peace I feel now that things are settling down. Brittany you have made me a loyal Extra Space Storage customer. If you're looking for a place to store your stuff in NOVA, call Brittany Homer at Extra Space Storage on Woodland Road, Sterling, Va.

Ms. Sahar is a superb ambassador for the Extra Space Storage facility at 45925 Woodland Rd,…read moreSterling, VA 20166. I recently concluded my use of the facility because I am downsizing and I will tell you, go for the extra cost of the indoor, climate controlled storage space. My items were always free of dust and more importantly, there were never any bugs in the unit. When I first rented well over a year ago, Ms. Sahar walked me through all of the options regarding size and cost and she made sure the unit I selected met my needs and was within my budget. I strongly recommend that anyone in the area who needs storage, use the Extra Space Storage facility on Woodland Road and specifically ask for Ms. Sahar. If Extra Space Storage wanted to enhance their overall customer service efforts, they should promote Ms. Sahar and put her in charge of training all facility managers. She is extremely talented and has great customer service skills. If my situation changes, I am definitely going back to her facility immediately!

Zippy Shell of Northern Virginia

Zippy Shell of Northern Virginia

(59 reviews)

I had a very good experience with Zippy Shell DMV…read more I originally ordered a 16-ft storage unit to be delivered by one of their competitors who advertised that they could fit their containers into very tight spaces using a robot. But that company showed up with a container and they tried and they gave up and left. I immediately got on the phone and called Zippy Shell DMV and described my situation, and shared dimensions and photos, and they said they saw no reason why they couldn't do what the others couldn't. 3 hours later, our storage unit was delivered, and as you can see, they tucked it expertly into my tight spot. When you have a storage unit for 4 months, it's great to not have it on the street, and not have it block your garage either. Well done!. Zippy Shell's units are also very nice, flat to the ground with barn style doors and even carpeting on the floor. And they price matched the competition. And they are great on the phone if you have any questions.

I cannot say enough good things about our experience with Zippy Shell. We found ourselves in an…read moreemergency situation where we had to be out of our existing storage unit ASAP and called Zippy Shell on Friday evening. They had a crew and container at the unit the next morning at 8:15, with a 2nd crew and another container arriving at 10:30. Everything was completely out of the unit by 12:30p.m. Did I mention there was no elevator? Absolutely amazing! Bill and his crews were great to work with and I whole-heartedly recommend Zippy Shell! Shout out to Christian, Rashad, Dwayne and Carlos - thank you guys for your unwavering professionalism!

Self Storage Plus - selfstorage - Updated May 2026

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