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    Extra Space Storage

    4.1 (26 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    Christopher was very helpful in adjusting my rate. Quick turn around and great communication. Thank you Chris for your help today.

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    Exceptional customer service. The facility is well maintained. Recommend on all accounts.

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    Emily S.

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    3 years ago

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    5 years ago

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    5 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    4 years ago

    These guys are fantastic to work with. Very clean facility with excellent service. Would highly recommend.

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    Emily S.

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    6 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    4 years ago

    Wonderful, helpful on site staff! I have been using this facility for over a year. Definitely recommend.

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    Emily S.

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    4 years ago

    Great location and good customer service. Ahmad in particular is a very helpful manager and overall great person.

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    Emily S.

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    5 years ago

    Excellent customer service by Amad and his team. Always available to respond and guide.

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    5 years ago

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    Emily S.

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    8 years ago

    I was very disappointed that less than 6 months into our storage rental that our rent was raised significantly.

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    Hands down, Extra Space Storage in Ashburn, VA, is the best storage facility in the area.

    Mentioned in 3 reviews

    Read more highlights

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    Zip Moving And Storage

    Zip Moving And Storage

    4.0
    (156 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

    Prince Movers

    Prince Movers

    4.8
    (541 reviews)

    We had a short move from the Chantilly area to Leesburg and wanted a local team. My wife researched…read morereviews carefully and Prince stood out a little better than some close competition. Their price was competitive with the competition and what we thought was very fair for a whole house move. We are super glad we went with Prince because the crew was unbelievable. Carlos ran the crew and was so professional and courteous. All floors/stairs were covered. Marvin, Omar and Jeff were all hard-working and got everything done quickly like clockwork. All furniture was covered and protected. If we asked for anything to be placed in a different place or requested changes there was only one answer: No problem - with a smile! I honestly didn't think customer service like that existed anymore. I consider myself a tough reviewer, I can't believe myself how glowing this review is but they were that good.

    Very happy with the service we received from Prince movers. Very professional, great communication…read morefrom the office manager, Karey. Our floors on the main level of our home were being refinished and all of our furniture needed to be moved to the second floor. Daniel, Olvin and Gio were extremely efficient and professional. Took great care in covering our floors and protecting the furniture so nothing was damaged. When they returned to move the furniture back down they worked with me ensuring everything was returned to the right place. Also helped me get padding on the bottom of the furniture legs to protect the floor. Highly recommend!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.2
    (69 reviews)

    I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

    All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

    RestorTech

    RestorTech

    4.8
    (12 reviews)

    Lemony Snicket A Series of Unfortunate Events...that pretty much describes us, and RestorTech is…read moreour MIRACLE, go-to fixer every time we have an event. I don't mean to brag ...but, we're sort of frequent flyers there. We were introduced to John Pletcher, RestorTech's owner, and his crew in July 2011, after our house was struck by lightning and caught fire. We had a lot of structural damage but lost surprisingly little of our personal belongings and household furnishings. RestorTech came out and packed up everything in our house. The pack-out and moving process took about a week and a half. It happened during an awful heat wave with daytime temperatures exceeding 100 each day. The entire crew worked (and sweated) their butts off. All of our belongings were professionally packed, cleaned up/restored and held in storage until a little over a year later, when our home repairs were completed. When it was time to move back into our home, John made sure to send the same crew out to move us back in. Our move-in was more comfortable for the crew because we had working air conditioning unlike during the pack-out. It was wonderful to see them again and it kind of felt somewhat like going to a reunion and seeing friends you haven't seen in a long time. All of our belongings and "stuff" were returned in great condition and several things came back in better condition than when they left. For example, I have a family heirloom desk that belonged to my mom. One of the legs was broken and I just never got around it having it fixed but it was fixed when RestorTech returned it to us. The second and third encounters with RestorTech were for water damage from a burst pipe. They got out here so fast and did such a great job so that only the padding under the carpet was ruined. They were able to extract the water out of the carpet and once it fully dried we just had to replace the section of padding that had been ruined. The cost of those two water encounters was very reasonable which made us happy because we paid out of pocket for those instead of making an insurance claim. There were one or two more minor events where they came to our rescue as well. Throughout all of our history with RestorTech we've worked closely with Molly. She and I, well, we're practically BFF's at this point. Okay, I may have exaggerated that slightly, but seriously, Molly is amazing and we adore her. RestorTech is a great company led by a great man and you can't go wrong in picking them to help you when those traumatic, unfortunate events up-end your life.

    We hired RestorTech to remove the walls and insulation in the laundry room and also to remove the…read moreinsulation behind the bathroom shower due to smoke restoration after a fire in our building. Their crew removed the walls as well as all insulations behind the walls, they cleaned everything in the common area and they did a truly excellent job. They were super-efficient, hardworking, experienced professionals; they completed the work in one day and left my condo very clean and spotless as it was before they came. I am very impressed with the company, especially with Will, who is very responsive, reliable, courteous and it is a great pleasure to work with. We highly recommend Restortech and Will S. for any restoration work.

    Self Storage Plus

    Self Storage Plus

    1.0
    (1 review)

    Gave one star only because there isn't a lower rating. If you want your rate raised by $20+ every…read morecouple months then this is the place for you! In the past year, our rate has gone up three times and an additional time if you count them adding a fee for online payments. Even though their rental agreement states they need to provide written notice of policy changes at least 30 days in advance, they added the online fee and 30 days later sent out a notice. I don't think that's the intent. Want to avoid this and pay in the office? Nope, they closed the front office too. Their idea of climate controlled units is turn the thermostat off or set it so the inside temperature is acceptable at 85 degrees. Need help on-site? Good luck, there isn't anyone there anytime I go. When the office was open, they were always on a lunch break regardless of when you needed them during the day.

    From the owner: If you've been searching for stress-free self storage in Sterling, Virginia, your search ends at…read moreSelf Storage Plus. Our team of dedicated storage experts will help you find the perfect solutions for all your storage needs, whether you are reclaiming your guest room, expanding your small business, or making room for a new baby. We offer a wide range of storage options, from small climate-controlled units perfect for important documents to large drive up or climate controlled units that can accommodate the contents of your home during a move, or your entire business inventory. We offer month-to-month rentals, so you choose how long you need to store, whether a few months or several years, and you can downsize or upgrade with ease.

    Extra Space Storage - selfstorage - Updated June 2026

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