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    Zip Moving And Storage

    4.0 (158 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Our cat after our team of movers emptied the place!
    Julia G.

    Our team of movers were phenomenal! We moved from an apartment to a condo in DC - and of course, we completely under counted the number of boxes and our crew thought that might extend the time it'd take - and the cost - but have no fear, they were absolute machines and got it done in the original estimated time. Thank you!! As an FYI, they can't move bags - ie big ziploc bags or garbage bags with clothes and pillows - so, to keep it easy, we moved those by our car. I was also originally quoted a $550 flat rate from another DC moving company and I was confused since it under half the cost I was quoted from Zip Moving and several other companies. Too good to be true right? I shared that price with a sales rep at Zip Moving and he said - "wow, we can't match that price. Have you looked at their Better Business Bureau ratings?" - sure enough, they got an F and Zip Moving has an A. Very happy I went with quality and not just the low ball price that could've ended in hell.

    French vase just tossed in a box

    The initial quote is by a zoom call. it's a scam. they lowball the quote. 10 minutes in your house and the foreman will tell you that it's going to take a lot longer to move. when you ask, they then backtrack on the initial quote because it wasn't in person They then slow walked the day to make sure it took much longer. all that time and they basically throw stuff in boxes. They damaged quite a bit of our stuff. They then snapped off the end of a 200 year old table. the crew told us it was their fault but of course that isn't the case when you talk to the supervisors. I'm stuck with 600 more than the original quote and an 1800 repair to my table. You are nuts if you hire this company

    Padded up furniture done by the movers
    Arif K.

    Very impressed with the work Milos and his team performed! He and his team were efficient while still making sure to cover and pad everything up well. They moved everything out of a 1-BR apartment (50+ boxes and couch/bed/desk/general furniture) in less than 2 hours. They also had a very kind and accommodating demeanor, which helped keep me at ease as the move progressed. While Zip may not be the cheapest option, I found them to be the most effective and considerate movers I've ever worked with. Would highly recommend.

    moving coordinators could not be reached when we had questions. My farmhouse dining table was badly damaged. The damage was intentional, not accidental. Zip uses subcontractors for long distance moves. Quality suffers. I would not recommend!

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    3 months ago

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    6 months ago

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    1 year ago

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    3 years ago

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    7 months ago

    Very kind and efficient. They worked a bit longer than was expected but we appreciated their hard work!!

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    7 months ago

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    9 months ago

    Rico and Eswin did an amazing job. They arrived on time and were fast and made sure to protect all of my belongings.

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    1 year ago

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    11 months ago

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    4 years ago

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    2 years ago

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    2 years ago

    Decent price and very good service Edgar and Robin did a great job. I would recommend using them.

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    3 years ago

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    3 years ago

    They were ontime and started working immediately. Great experience...I highly recommend

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    Page 1 of 4

    Zip Moving And Storage Reviews in Other Languages

    Ask the Community - Zip Moving And Storage

    Moving contents of a 10x10 storage unit from Baltimore 21224 to Easton, MD. Do you cover that area?

    Thank you for your inquiry about the upcoming move. Zip moving service whole Maryland, Washington DC, and Virginia regardless of the zip code you are moving from and to.

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    Review Highlights - Zip Moving And Storage

    Moving consultant Summer was super efficient to deal with via email and the phone.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (65 reviews)

    I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

    Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

    Treasure Moving Company

    Treasure Moving Company

    (161 reviews)

    We just completed a very big job with treasure moving company. We moved from 3200 plus square feet…read morehome about 10 minutes away. We use the company for packing and moving services. Their price was fair and everyone worked extremely hard. I would have taken weeks to complete what they did in two days. Best of all they stayed to the quote price they gave a minimum and a maximum and came up in the middle! The only words of caution I would give to you are to expect a staff with only one or two native English speakers . The other guys are working extremely hard to please and take feedback very well, though. you may need to be clear and demonstrate or write out how you would like the box labeled for them. I felt like they did their best to respect our home, not tracking too much dirt. They also ensured that they missed nothing in our previous home packing even the tiniest of things. When they ran out of packing supplies, they called their supervisor who came by with more boxes. We paid additional to have our treadmill moved, and that wentoff flawlessly. They built all furniture that was taken apart, and I can't think of any damage we found. I would recommend treasure moving to anyone I knew. The owner called me and made sure I understood the pricing and was comfortable with the work being done at my home.

    I used them to move into storage in January 2025 and out of storage in April 2025. They lost at…read moreleast two boxes of my items. When I called the company, the woman who answered the phone denied all responsibility. It's completely unacceptable, especially since I tipped all three movers both when they moved me in and out of storage.

    Artisan Movers - How to pack a truck the right way.

    Artisan Movers

    (43 reviews)

    Unfortunately, the second time was not a charm. We had a pretty rocky moving experience, despite…read morehaving minimal furniture that was fully declared for the estimate. A significant majority were boxes. The number of movers should have been decided by the company, and clearly not us. The moving crew arrived one hour late, deducting one hour from the freight elevator reserve time in the apartment complex. This meant that the movers had to wait for the regular elevator in a 20-floor building. While we were eventually refunded the amount for this delay, it was incredibly stressful to have movers protest, call their boss to ask for more movers, and practically not do any moving for at least 25 minutes. It is less so how much we were charged in the end, but more how slow the managers were to resolve our issues, to the point of our repeated calls being ignored until we called from a different number.

    I quote: "Our procedures for your move were at or above industry standard in every way"…read more Pictures would show how our possessions were treated & damaged as a result - art stacked in a box w/a carpet thrown on top, nothing between pieces or just thin cardboard; tall pieces leaned against truck wall w/o protection, now damaged. Furniture partially wrapped, now damaged. We were clear w/the salesperson that our art was very sentimental & important to us. She assured us that pack/wrap of art is included, saying "we do all the big Potomac houses". She didn't recommend additional insurance. "Do you want your estimate to include packing of your items? (It is standard/included that we will wrap any furniture, tvs, artwork that need to be wrapped)". The owner says we didn't tell them about art beforehand. It was also on the inventory sheet. They asked for the value ($7600) & receipts for the claim. Now he says we are "bullying" for sending that information & are negligent for not adding additional insurance. Buy all the insurance, not for accidents, but to protect from "industry standard" packing. --- We always strive to provide a great moving experience; however, occasionally we fall short. We are sincerely sorry that we didn't meet your expectations and for the damage to your items. That said, to state that we were negligent and careless is absurd. Our procedures for your move were at or above industry standard in every way. Unfortunately, there is always a risk for items to get damaged during a move, whether you move them yourself or hire a moving company. Just because you may have decided to do something differently if you were moving the items yourself or if you were managing our crew, does not mean that our procedures are negligent. Frankly, I would consider your decision to have us move what you are now calling "priceless" items without ever telling us about them beforehand, and choosing to proceed with the bare minimum liability coverage for the move, as negligence on your part. As stated, our legal liability for the damage in your claim is $150. We care about our customers and always try to make things right, which is why we rarely, if ever, offer the bare minimum liability amount even when the customer chose not to obtain higher coverage. However, your expectation that we pay you $7,600 for this damage is beyond ridiculous. Even if you purchased full valuation coverage (which you did not), you would not be entitled to that amount. Even full valuation legally covers the repair of the item, and then the depreciated replacement value if repair is not possible. So, in the case of the scratch on the table leg, scratch on the bed footer, and the broken drawer hinge, we would be responsible for professionally fixing the two scratches and replacing the hinge, which comes nowhere close to the $2,900 you are requesting for those three items. All of that can be done for $100 - $200 combined. In the case of the frame and painting, the solution under full valuation would also be to have both the frame and canvases professionally repaired (which is likely possible), or to cover the depreciated replacement value if repair is not possible. Again, for these items, even under full valuation, the amount would be lower than what you are requesting. With all that said, you chose to proceed with the minimum liability coverage. Yet, we are generously offering $600 (four times our legal liability), as that is likely enough to cover the majority of the cost to repair the scratches, replace or repair of the hinge, and to repair the frame and canvases. While we understand that you are upset and want us to pay you $7,600 for these items, we are in no way responsible for paying you the full cost of your furniture and artwork due to scratches/damage that can be repaired, and we will not be bullied into a situation which is well beyond reasonable. Please let us know if you would like us to credit the $600 back to your card or to mail you a check. Marc

    Zip Moving And Storage - movers - Updated May 2026

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