Great customer service and quick repair! If you are a Geico customer I highly recommend selecting this one stop body shop for GEICO Auto Repair Xpress. I dropped my car off at the shop, picked up an Enterprise rental car at the shop and ProTech Body Shop took care of the rest. In a little less than two weeks they fully repaired our car that was in a pretty major front end collusion. Looks like new and they guarantee all their repairs for the life of the car. Glad I selected this body shop for our car repairs. read more

I had a fantastic experience with ProTech Body Shop. Good customer service, polite and efficient. Quality work performed and my car was returned to me cleaner than when I dropped it off. Their shop closes at 6pm, I called at 552 saying that I was on my way but stuck in terrible traffic and they told me not to worry and that they will wait for me...not many places will do that in this day and age. I appreciated their care and kindness. read more

My Lexus ES350 was hit in the front, the impact bent the frame and took off the front part of my bumper and several other parts near engine. Marwan and his wife are absolutely darling and handled everything seamlessly, from working with my insurance company, to customer service, to beautiful body work. Highly recommend this body shop. Your vehicle will come out better than before. read more

Had the misfortune to need a body shop and was directed here. Service and work was outstanding! Parts were replaced and/or realigned. The paint work was superb. That Enterprise Car Rental was there was another plus. I had a couple of issues on my car, and they fixed those without question and without delay. Better than "I would recommend them to a friend," I would take my car back to them! I just hope I don't need to. read more

Unfortunately someone had run into my back bumper and it needed some repairs. Although ProTech Body Shop was not initially my first choice (as I live in South Austin), they were absolutely amazing! (Not to mention easy to find!) Not only did you receive an EXCELLENT customer experience from Marwan and his ridiculously adorable wife, they both answered any questions they have and took time to go over everything with me! Marwan clearly marked any damages I had on my car, got an estimate to me in less than 2 hours, and also had time to make small talk and get to know me not as a customer, but as a person as well. The repair was SUPER quick, only took 2 business days to get done, and in addition they washed and vacuumed my very messy car, which I totally appreciate. My car is as good as new. They even remembered me when I went to pick up my car again. I am just so impressed with them here. While I don't wish for anyone to get in an accident or get their vehicle damaged, but if you happen to do, I would HIGHLY recommend this place. read more

I had my son's Toyota Prius repaired after a minor accodent...by Marwan and his crew. The cost was way in line, the repairs were quality and he took care of the supplemental cost for headlights..no questions asked. Pro Tech earned a customer today. Thanks guys! Justin T read more

What can I say, I don't my cars to any other body shops except for Protech Body Shop! I have been using their services for over 12 years, they have never let me down. Marwan, the owner, is an amazing person, he makes sure I am 100% satisfied. I had a minor issue once and it was resolved in a timely manner! Best body shop in Austin! read more

ProTech Body Shop - Got my rear spoiler and rear bumper painted and installed by these guys! Amazing job, perfect fit and the paint matched perfect! - Body Shops Near Me - Austin, Texas

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i can sum up my awesome experience with Protech in many three word groupings: these guys suck what a waste parts are missing? rip off shop or, how about we charge you thousands (5-6) of dollars for shit you don't need done? always get a second opinion, people. read more

Awesome work!! The owners are adorable! Work was finished when they said it would be, rental car was there when I dropped my Jeep off and insurance guy was onsite! They made it very easy!! I totally recommend! read more

ProTech body shop is by far one of the best in the Austin area. Not only is the work flawless, but they make the process extremely smooth. They stayed in contact, and always informed me if there were any small changes needed. Extremely kind, and helped me out like no other throughout my insurance issues. Even offered a loaner to help cut the costs of a rental. Their service is unmatched. 100% recommend! read more

They were super friendly and did an amazing job with my car! More than what we initially agreed on. I hit a deer and the right side of the signal light and fender were damaged. Without insurance cover, I can only afford fixing parts of my car. Besides fixing what we agreed on, they also painted and cleaned my car inside out. They were excellent! Great customer service, highly recommended. read more

I was searching for a decent body shop when a buddy of mine referred me to ProTech body shop. The guys at ProTech were very helpful, They were very easy to work with, They also handled the whole situation from start to finish with out a hitch. I definitely recommend ProTech Body Shop. My number 1 shop from now on ! read more

I waited an extra week to have this family-run business fix my mercedes. I believe the wait was worth it. There is nothing fancy about the location or offices, but they provided excellent service and did a fast and professional repair. The owner walked me through the final results and went with me on a test drive to make sure i was pleased with the engine performance and ride as well as the exterior repairs. read more

Don't do much reviews, but had to after the great experiences I receive each time I come here. Have brought both my BMW and Mercedes here that got involved in small hits, scratches or hail damage. Each time I'm treated with exceptional service from the owner, Marwan, and he goes out of his way to ensure I'm completed satisfied. Also used his detail services and my cars come out just like I got the cars from the dealer. read more

I was in an auto accident and was referred to Protech Body Shop. Although they specialize in European imports they were more than capable and willing to repair my Honda crv. They are honest, professional, reasonably priced, and fixed my car in 1 week! I would highly recommend them to anyone in need of body work. These guys are great! read more

Couldn't be happier! Marwan and his team did a perfect job on my car. I had managed to hit the truck in front of me, and landed on the hitch putting a hole in my expensive sports car that the shop that "specializes" in this car wanted $4,000 to fix!!! Pro Tech to the rescue. They did an awesome job for quite a bit less. I would trust them to work on all my cars and will recommend them to everyone. Don't need to look further. If you look at my reviews, you'll see I'm a tough reviewer!! I rarely give 5 stars to anyone. read more

These guys were excellent. They fixed my car, an Acura at a fraction of the price other places were quoting me. I was having work done from where someone else had hit me and I was previously rear-ended *into* the car in front of me and they refused to accept liability for the front end so I had to pay for that out of pocket. I had them fix this simultaneously and they even painted a mirror for me that was the wrong color. The car looks even better than when I brought it! I will definitely be going back here for any work I need at any other point. Thanks! read more

I cannot believe this place is still open and hasn't been shut down at all. After leaving this place I was totally unsatisfied with their quality of work. The so called finished paint job was more of a mediocre job than what they claim to call themselves "Pro". The only "Pro" thing about this shop is how quick the owner Marwan comes up with excuses and reasons why it's the way it is. At the end of the day I get blamed for their lousy job because I tell them you promised me a certain day only to be late and more excuses as to why the vehicle wasn't ready. When I called the only person that knew what was going on was the owner and he's either always busy or not there. Hmm some way to keep your customers updated and with loads of confidence as to how my property is doing. Above all the way Marwan (owner) handles things like a child and if you were to tell him something that you don't like good luck getting him to fix it. He's a typical stereotypical body shop owner. If you're reading this please be aware of the condition of your vehicle before the repair starts and to hold him accountable if something isn't right. I wish I had done that to begin with but I trusted Geico on this one and they failed me too. That's my experience read more

Protech has been meeting the needs of my family for a while. Last week my Mazda CX5 was in for maintenance at the local Mazda dealership. I asked for a quote to fix a side mirror that had been damaged. They quoted over $400 without labor. Protech checked it out and fixed it on the spot, no charge! Protech is a family-owned business and all personnel are energetic, customer-oriented folks. read more

WOW! Talk about amazing customer service! And the quality of work performed is not far from perfect either! I brought my car in on a Monday to get my bumper replaced due to an accident. Although their parking lot was PACKED with other cars waiting to be serviced and worked on, I was back and driving my car by Thursday! 3 days! I am very impressed with the service I received and not to mention, Marwan is absolutely amazing! He was so personable and seemed to really care about his customers. I will definitely be returning for all further auto needs. They are great! read more

My 2015 Silverado LTZ had extensive hail damage (baseball size hail) from a recent storm. Marwan and the folks at ProTech Body Shop listened to my concerns about repairs, worked with my insurance company on additional repairs needed and kept me informed each step of the repair progress. When I picked up my truck, I was amazed at the quality of the repair. She looked like she came off the showroom floor at the dealership. If you want someone that takes pride in their work and treats your vehicle like it was their own, this is the place to go. read more

Marwan and his team at Protech really went above and beyond the call on my Nissan Altima. I went in under recommendation from my insurance agency. I couldn't be happier with the decision, because the service was astounding. They replaced my entire front end and fixed my door after an accident I was involved in. Not only that, but they gave me a warranty on the paint as well. When I dropped off my vehicle, Marwan personally drove me to Enterprise to pick up a rental car. We need more businesses and businessmen in Austin, TX that operate like Protech Body Shop and Mr. Marwan. I highly recommend this body shop, and Protech will definitely be my primary choice. read more

Very professional and solid service. ProTech went above and beyond making the car more than perfect. The whole project exceeded my expectations. Thank you! read more

I just got my audi back from them they did my bonnet, front bumper etc, they did a impeccable job. I would suggest everyone to get their body repair work done here. read more

Do not bring your car to this shop. The owner is a crook and if you have to use the geico adjuster that's in house you will be sorry. I had an acccident where I rear ended an Audi on 360 in Austin which was my fault of course. However I paid my deductible and had my car repaired at this shop and within two months the paint on the front bumper was bubbling up in 20 different spots, 20! The owner claims they're rock chips, and will not make it right, the paint work that's done at this shop is shoddy at best, please go somewhere else. read more

i had an amazing experience had rock chips all on my bumper and hood had front end repainted and blended in perfect match they detailed my entire my car looks amazing read more

ProTech Body Shop - Body Shops Near Me - Austin, Texas

First of all I don't usually write reviews but this place deserves one. Came here to drop my car of for repair after some guy backed into my car - needed a whole new front bumper, re-alignment and some paint work. Dropped it of Wednesday and was told it would be ready Monday (of memorial weekend). Got a call Friday (2 days later) saying it was ready. Awesome family stayed back after hours so I could pick her up and they even washed/waxed/buffed her too. 5 stars for sure and will definitely be returning if I ever need any repairs in the future! read more

Horrible experience. If you are looking for a body shop that will get your car fixed close to the estimated time frame they quote, answer phone calls, or return messages this in NOT the shop. My car was there for almost five weeks, estimated time frame was two and a half weeks (which would have been March 8th). So when the 10th rolls around and I hadn't heard anything from the shop I start calling, rarely did anyone answer the phone, so I kept calling and left several messages trying to find out what was going on with my car, and what is the new estimated time it might be ready, my rental car insurance coverage ran out after four weeks, I had to pay out of pocket. I have never had such a horrible experience with a business. In five weeks, no one called to apologize, explain what was going on, or return any of my calls. No costumer service, or communication, or consideration for the clients. I only went to this shop because it was recommended by geico. Funniest part is when I couldn't get ahold of anyone to find out when I would get my car, I complained to geico (who has always provided excellent service) and they handed my case to the geico adjuster at ProTech who never answered any of my calls or returned any of my messages. And when I picked up my car, all they said was "sorry it took so long, things happen." I would not ever use this shop again or recommend it to anyone. I finally picked up my car yesterday (March 22nd). read more

I am so pleased with ProTech Body Shop and the work done on my car. We don't live close by but brought our car here on the recommendation of a friend who had recently had her car fixed. It was completely worth the drive! Marwan was helpful in coordinating the drop off and pick up for us, always answers the phone himself, and obviously cares about the quality of work coming out of his shop. My car is cleaner than it's been in years, looks great, and I feel like we were charged a fair price for the work done. I will definitely make the drive back in to ProTech next time we need any work done on our cars. read more

Great experience. The work was high quality and finished quickly. Some repairs were straightforward, requiring new parts, paint, etc. Others were unique and required very creative repair approaches. This was no problem...creative problem solving saved me time and money. Everyone is friendly. Highly recommend. read more

I was involved in a crash and destroyed my front end of my car....Protech Bodyshop quoted me hundreds of dollars less than three other very popular repair shops. They had my vehicle back to me within three business days as promised looking as good as new! Marwan had such great customer service and treated me as family. They have a fully capable auto shop and I will continue to go to them for future repairs and routine maintenance. I recommend them to anyone needing any repair or maintenance and tell all my friends and family to go to them. Try them out!! You won't be disappointed! read more

This place has amazing customer service! I ran over a curb and my back bumper popped out. I came here and the owner said the bracket needed to be replaced. He ordered the parts right away and said to come back the next day. I came back within 24 hours and they replaced the brackets within an hour. He charged me the shops price for the parts versus stock price ($11 instead of $16) and comped the labor. These people know how to treat recurring customers. Thank you for your service! read more

I wreck my car recently and Marwin (owner) convince me to take my car to his shop. He promised me he will do an excellent job and repair it like it was brand new, everything from body to electrical. Also the work would be under a lifetime warranty. This was not true. He scamed me. After my car was done, the car alarm and autostart would not work. Marwin argrued with me that is was not from factory. I brought the paper work showing it was factory device and he still would not fix it. I never got my warranty paperwork or not even an invoice!!!!! He only wanted CASH only. I have since found other body work errors and one missing part.. I'm very upset and feel I need to warn everyone not to go here. I work contract with all the hospitals and home health agencies and I'm spreading the word. I'm even spreading the word at every grocery store and just about everyone who will listen. I DO NOT LIKE TO BE SCAMMED!!!!!!!! read more

Fantastic customer service from a great family-owned business! Super friendly, tidy, fast and without the chaos typical of other body shops and mechanic shops. As a comparison, the last time I had body work done, another shop held onto my car for more than three weeks. These folks had my car ready in three days - one day earlier than estimated - and even buffed my headlights, did a killer detail job, and gave me back a spotless, shiny vehicle. Thanks, ProTech! :) read more

Had a great experience. They told me exactly how long it would take and always hit their marks. They even referred me to another shop to get my headliner fixed at a discounted price. Highly recommend them. read more

Pro Tech was fantastic in repairing my BMW. Don't waste your time elsewhere, have it done right here the first time. Car was ready when they said it would be, and the entire process was seamless. Great Job! read more

Amazing customer service!! And an amazing man!! If you need any work done to your car Marwan is the man to go to! Don't even look anywhere else!! I brought my truck in after a "situation" and even though I came as last minute he didn't hesitate to help me at all! Was very helpful will all the insurance stuff and drove me to get a rental that same day because enterprise couldn't get anyone out there to pick me up within a reasonable time. When I received my car I was in awe! They did a phenomenal job looks like new again! Protech body shop should be your last stop!! Marwans body shop is worth the drive from inside the loop. There is absolutely great communication! The quality of the work is top notch. Marwan and his team gets details right. When you pick up your car, He takes a moment to review the work with you, so that you understand what was done and the parts that went into the repair. I love marwan and his team! I definitely recommend this A+++ body shop to anyone!they will make sure you leave as a satisfied customer!! Definitely this will be my body shop from now on! Thank you for everything again marwan!! read more

I got my bumper and back light casing fixed here. Marwan is wonderful and takes great pride in his work and how he treats his customers. Get ready for his sense of humor and mom and pop feel of the body shop. I loved walking in and feeling like I was being treated as a long-time customer even though it was my first time there (and hopefully I have no need to go back frequently). While Geico's assessment was for Pro Tech to put in labor to fix my bumper, Marwan took care of replacing the bumper for the same cost and went to great lengths to make sure my car was ready for me in time for a work trip and that all my needs were taken care of. The car came back super clean and there were never any surprise charges. They listened to me and respected my decision to be cost effective with my repairs. This is a business that takes pride in the work they do and how they treat their customers over making a large profit from customers and insurance companies! read more

Marwan is the MAN! He had my 2015 Tundra looking new after it was rear-ended. He and his office staff make the entire process smooth and painless. Marwan and staff deliver exceptional customer service and take pride in thier work. Heck, they even washed and vacuumed the truck. Stop looking around and go see Marwan at ProTech. read more

There is absolutely nothing negative I could ever say about PROTECH. I've been all over the place in Austin trying to locate an amazing body shop. I've been to all the local ones, chain shops(caliber collision), referral shops from friends and insurance, etc. But protech has been the best body shop I HAVE EVER (yes, I did say EVER) worked with. From the moment I met Marwan he has been nothing but an amazing, honest, and funny person to work with. He definitely turns an ugly stressful situation into a non-stressful easy process. He guarantees the work and also sets the bar high. He is never late!! THE MAN IS LIKE SUPERMAN. He totally works around your schedule and tells you the truth. There are no scams or additional up charges whatsoever. He provides you with the proper information and suggestions to completely recover your vehicle. The work that comes out is guaranteed. FLAWLESS. The paint job is smooth and the body work comes out looking brand new. Also additional services like tinting and more came out perfect. Long story short, protech will be the best body shop you will ever come across. As previous yep reviews stated "We need more local businesses/businessman like Marwan and his family. I recommend everyone in austin to go see for themselves of how awesome this place is! read more