I had a great experience with Joe and the team at Quality Auto Body. I went in for a quote to replace my door handle, and they ordered the parts the same afternoon. By the next morning, they called me to let me know the parts were in and had my car fixed in under 2 hours after I dropped it off. As an added bonus, they washed and vacuumed my car as a courtesy, which I really appreciated. From start to finish, the customer service was outstanding. The shop itself was also very clean and comfortable, with drinks and snacks available if you needed to wait. I truly could not recommend Quality Auto Body enough. Fast, professional, friendly service, and excellent attention to detail. I'll definitely be returning for any future auto body needs! read more

Great guys that run a solid operation. Had some rear end damage and it came out great. Buster pointed out a small dent on the inside of the trunk lid. We could have replaced it for more, but we agreed it was more cosmetic and didn't. I liked the fact he was practical but gave me the option of a perfect fix if I preferred. The price was more than fair. This is my new goto body shop. read more

I was extremely impressed with my experience at Quality Auto Body. My car was taken care beautifully, fast, no nonsense and super easy and efficient with my busy schedule. I will come back here and refer everyone to Joe Hernandez moving forward!!! read more

They are Super Quick. I went in for an out-of-pocket repair, When I picked up my vehicle, to my surprise, I got a courtesy wash and vacuum! My Car looks brand new! I Highly recommend! read more

The guys here have repaired two of my cars. The most recent, a side swipe while I shopped for groceries. No note or I'm sorry left on my car. The wonderful men here repaired my car quickly and perfectly. I will never go to any other body shop. Many thanks to Quality Auto!! read more

Courteous, professional, and quick. Chris and the team at QAB can't be beat. Thanks again, y'all!

This place is amazing. Body shops can sometimes have a checkered reputation. But Quality Auto Body dispels any preconceived notions. Buster (the owner) is terrific. Attentive and helpful. We stopped to ask about a minor repair, ya know, one of those ones you don't know if you really need but every time you look at your car it just irritates you. We stopped by on a Friday morning and Buster said, no problem. And fixed it while we waited. And the price was beyond reasonable. Quality Auto Body is the only body repair shop I have ever recommended. And likely, the only one I will ever recommend. Because I will never go anywhere else. read more

They did a really good job on the repair. It looks brand new, however it did take a little longer than I expected. It also cost a bit more than I thought it would. I was a little upset, except I would rather them take the time needed to do a really good job and buy the needed parts then cut corners. They also had good customer service when I had questions. I would use them again in the future. read more

I am so Very happy with the work done on my car. Chris at Quality Auto body was awesome and I appreciate the Attention to detail him and his team did with the Pearl white paint job!!! I was back riding around in my beauty in no time thanks to quality auto body! read more

Quality Auto Body - Body Shops Near Me - Austin, Texas

They really did a great job on my car for a fair price. Unfortunately, insurance did not pick up the tab, and I was on a tight budget. Eddie Cruz, the shop manager, really worked with me and they did a truly superb job. Above and beyond. Hopefully, I never have a wreck again; but if I do, I'm definitely bringing it back to Eddie and the team at Qualitek read more

I used the old place forever because of several bad expierences with chain insurance sponsored body shops and was hesitant to use Quality. All my fears were layed to rest. They continued just as Southerland was still there. From the front desk to shop true professionals. Quality workmanship, friendly service and handle everything. My truck never looked better. will refer and use again if needed. read more

Excellent work, very professional and fast! My car looks great, so happy with the work done to the rear of my car, a driver hit me from behind while I was at a light. read more

Quality Auto Body - Body Shops Near Me - Austin, Texas

Howdy Honda recommended Quality Auto Body and I've had nothing but excellent service and work again done on the passenger side front bumper of my 2014 Honda Accord. The damage is time was caused by a, hidden by the bright sunlight, low-hanging swinging single bar gate at a Bowie HS parking area that "hit my car. Chris, at Quality Auto Body wrote up the estimate and then called to inform me of the discovery of further damage and additional charges. But my bill turned out to be ca. $300 lower than expected because of a Honda OEM parts mistake. Not only excellent work but lower than expected costs. Great work. read more

Quality Auto Body - Quality Auto Body's finished work-2014 Honda Accord - Body Shops Near Me - Austin, Texas

I ran over a large bucket on MoPac on a Friday afternoon. The front fender guard came loose and dragged the ground a bit. The receptionist asked Chris to give me an estimate for removing it. He and his helper took it to the back and removed it. I wasn't upset since that guard was constantly hitting curbs and dragging in my driveway unless I drove in at an angle. He said the only payment he wanted was a good rating. Here it is. read more

Just want to put in a good word for these guys. Honesty and integrity are seemingly rare in any business, but they are the exception. After a great experience with a different car a few years ago, I towed our 2008 Lexus to them after my daughter rear-ended someone. No collision insurance so the burden was on me to repair or total it. With NO CHARGE, they quickly determined that it wasn't worth repairing, and gave me a few days to get it off their lot. Super friendly and helpful. I will be back if/when I ever need auto body repair. read more

Quality absolutely killed it. They worked with me knowing I needed my car fixed in a decent time. Not only did they bust their ass to get it to me quick but the quality was prestige AND took it to a hand wash shop. read more

Quality Auto Body - Body Shops Near Me - Austin, Texas

This is now Quality Auto Body, formerly Sutherland Autobody. The staff here are excellent, straight forward, and very helpful. I got into a slight fender bender in the morning, and was relieved to find that they were open relatively early in the morning. I got a quote on work to be done that afternoon. Unfortunately for me, I only have liability insurance and therefore I would have to pay for all damages out of pocket. They provided me a very reasonable quote, but it was too much money for me so I'll be visiting the scrap yard to try and replace the front end myself. HOWEVER, here is why I am giving 5-stars even though they didn't do any work for me. I was headed out of town for the weekend later in the day that I got in the accident. Even though I told them I would be performing the work myself, they held onto my vehicle for the weekend and had no issues with me picking it up after I returned. They were so friendly and helpful and had the vehicle all ready for me when I returned to pick it up after my trip. If my wife's car ever needs body work (she has collision insurance) I know for sure where we'll be taking it. read more

Great service and workmanship. Very reasonable prices. Prompt delivery. Highly recommend them.

I had an accident in Jun, the first day of summer. This was my first mistake....but Quality Auto Body Shop on So. Lamar did the best job in the worst of situations in the world at the moment. No parts, No shipping, No help all over, BUT.......although it took 5 mos. to get the car back, no fault of the shops.....I was very pleased and happy with the work and would recommend Buster and Chris to anyone without issue. Very good work and friendly, kind service and care. Thank you Buster and Chris and ALL you techs for the great work!! read more

Quick and Easy! A friend recommended Quality Auto Body and they did NOT disappoint. I worked with my insurance to have the repairs done and everything was smooth. COVID safe. read more

I popped in this afternoon with no appointment to get my car looked at after hitting some branches on the freeway. The two men working were extremely nice, took my car back and had me back on the road in under FIVE minutes. I will definitely be returning for all my auto needs. read more

In & Out quick for some dent repairs! They were friendly, had Covid-19 safety measures in play and their shop is clean. Thanks Quality Auto Body for making my day... so excited my car looks new again!! read more

I had just bought my dream car - Lexus IS 200T FSport series- and I wrecked it a week later. When I came into the shop I was so upset crying hysterically and the guys at Quality Auto Body were incredibly helpful. I felt much better after they assured me that they would make my car like new again. They gave off such a good at home feeling that you can't find at just any car place. I got my car back and it's as good as new. Just like nothing ever happened! These guys are great and I will be coming back to them if anything ever happens again - although let's hope I won't have to. read more

Great customer service! I'm returning my leased Jeep and had some paint transfer from a minor accident. Called to get an estimate and they said I could come by any time. Was greeted and felt welcomed (not always the case when your a woman dealing with cars). He was very helpful and honest. Ended up not needing to be repaired, removed the paint transfer and told me the dealership would more than likely dig me less than it would cost me to fix it. Will be back if I need body work done in the future! read more

I went in with a damaged bumper. They were helpful and friendly. They were able to fix my car up better than new. They even cleaned and detailed it inside and out. The price seemed reasonable and the work was complete so quick. Definitely recommend! read more

Chris and Buster @ Quality Auto Body delivered top notch service and professionalism. My phone call was answered by a person and not a recording~every time. My vehicle damages were paid by private individual and these guys were eager to accommodate my circumstances and procure payment from a 3rd party. Responsiveness, communication, and premium body work were outstanding. My experience with Quality Auto Body was flawless from start to finish. I fully and honestly endorse QAB! read more

This is the first time I have ever left a body shop in a better mood than when I arrived! These guys made my day with their kindness, speed, competence, and generosity. Finding a new go-to place is always great, but never dreading a visit to the body shop again is even better! Highly, highly recommended. read more

Great service all the way around. Very professional people and quick turnaround. I met with Buster (Owner) and he immediately assisted with getting me a quote and informed me on the next steps since I was dealing with insurance. My Honda looks brand new again! They also vacuum and cleaned my interior. That was a nice surprise! Super happy with my decision to go to Quality Auto. They are also Honda certified. read more

I called in last week in a little bit of a panic as when I was pulling into the garage I slightly hit the wall while pulling in. It appeared that it was just paint transfer, but I wasn't certain. I called Quality Auto Body and the gentleman I spoke to couldn't have been any nicer and told me to come in and if it was in fact just paint he wouldn't charge me. Thankfully that turned out to be the case. He was able to remove all of the paint and the car looks as good as new! I think honesty is something that goes a long way and this place certainly seems to go by this motto. read more

My husband went in to get an estimate for door scratches from Valet service. The owner Buster Florence asked his paint guru to come out and assess the damage and see if he could buff them out and he did just that. Another auto body repair shop gave us a quote for $485 to fix these scratches while Quality Auto Body fixed it in under 10 minutes free of charge. Buster, you just earned yourself a loyal new customer. Thank you! read more

Update: I had to take my car back, and once again they did a great job. I want to specifically mention that my car has paint that's tough to match, and they did such a good job you can't tell it ever got damaged. The whole team does a great job communicating, the price was fair, and my car looks wonderful. Highly recommend! read more

Terrible customer service even worse craftsmanship. Don't take your car here if you want your vehicle actually fixed. Don't waste your money and time. If I could do no stars I would. read more

Cars are rather low-slung these days. My wife caught a high spot in our driveway and loosened the passenger-side bumper panel. The last time this happened, Caliber Collisions charged our insurance $600, plus our $100 deductible. My sister recommended QAB. I went in, imagining all sorts of hassles with my insurance company, but they fixed it for FREE. To judge by their work on my sister's car and now on mine, "Quality" is truth in advertising. The guys behind the counter were efficient, knowledgeable, and very helpful. You can bet your season Longhorns tickets I'm writing them a great review AND making them my go-to for body repair. I would recommend them to anybody in South Austin. read more

I most definitely recommend this shop to everyone!!! Let me tell you a wonderful story. About three weeks ago on a Friday, I hit a pig (doing 90mph) on the highway going to South Texas to visit family. I had just bought my car (2019 Civic). I quickly pulled over on the side of the road to assess the damage done. Unfortunately, the pig did not make it, but my civic was able to take me to Brownsville for the weekend and back home to Austin that Sunday. That Friday when I got to my destination, I took a closer look at the damage and realized the front bumper, air condenser, radiator and rad. fan were badly damaged. So damaged that the fan was no longer working and if my car was not running, it would start to overheat. I did not drive it while i was in South Texas, only back to Austin that Sunday. That Monday I went over to the Howdy Honda Dealership to get it looked at. They stated they were not able to fix it considering the damage done to it. They recommended i visited Quality Auto Body South. The dealership sends all their collisions there. Upon my arrival I was greeted by one of the two owners. They explained the process and how long it would take. They said they would get my back to how it was. They did not disappoint me. They dealt with the insurance company and got me all squared away. I was very pleased with the outcome of the car, the front bumper looked identical to the original and they even detailed the car for me before my arrival to pick it up. I have to say that this shop was magnificent, and I recommend it to everyone. If it's a small detail or major work done, these guys have your back. read more