After being involved in an unfortunate incident, of someone else's making, I found myself in need of a quality auto body repair facility. After reviewing Yelp, I decided on Pacific Custom, to assist me with my vehicle, as I felt the repairs would be done correctly. Gerry and the entire team here, kept me informed during the process and assisted me, above & beyond, with my Insurance Co., who ended up Totaling my vehicle based on the age and extent of the damage. So, even though I did not get to experience their expertise to the conclusion of repair, I felt very well taken care of, and wouldn't hesitate to use or recommend them!! read more

Can not compliment these great people enough!! Honest, hard working, professional, caring, go over and beyond to satisfy their customers!!! Did a wonderful job on repairing my 2020 Honda van. They worked hard to stay within my means and prevented my van from being totaled. I had cosmetic damage due to hitting a very large feral hog but required many parts and sensors to repair. The van looks brand new!! You want great quality work at honest prices then don't go any where else!!! They've got my forever business. Thank you Misty, Jerry and crew!!! read more

Nice people that always went above and beyond for my mother who didn't speak English. I was always concerned of people taking advantage of her in an industry that I didn't know much about. But after years and multiple services I've decided they were consistent at giving her a good value. They had better deals on tires for her than discount. They had better pricing on body work. They even took her home one time when she needed to drop off her car (I'm pretty sure this was because we were regulars at this point and didn't live too far and someone had the time to do so). read more

After nearly 6 long weeks of not having my Jag (and damage from passenger side door all the way around the front to the drivers side door), I finally got her back Friday and was amazed with the quality of work, craftsmanship, personal attention, and honesty of Jerry, family owner of Pacific Custom Paint & Body in Austin, Texas. I don't trust my car to just anyone and I don't refer often, but I would absolutely refer those I love to Jerry. Please give them a call if you need any autobody work. #sexybitch read more

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Misty, Gerry and everyone at Pacific Custom Paint & Body were wonderful. Gerry went above and beyond in his work on the car, and the car looked brand new when they were through with it. I could not recommend them more. read more

These guys are absolutely amazing! Super professional, friendly, fast and most importantly honest! I had a scratch above my tire bumper and it was fixed in minutes. I highly recommend this business for any and all your car body work needs. I'll be defiantly coming back in the future and recommending Pacific Custom Paint & Body to anyone that is in need of a body work on their car :) read more

excellent work . i use to paint for Lamborghini so i'm very picky and they pulled it off . painted my truck and honda

The owner, Jerry was extremely helpful in navigating for us an annoying rear-end accident and the insurance company. Caliber Collision (aka Nationwide) recommended only surface-level repairs for about $800 but Jerry took our bumper apart, discovered extensive damage inside and knew that the whole piece had to be replaced. Really glad to know that Jerry and his crew are so close. We found our new mechanic! read more

My car needed major body work and Gerry and his team did a great job. I dropped my car at a neighborhood gas station and Pacific picked it up and did an amazing job! I recommend this shop highly! read more

So glad i picked this shop, super nice people and great work!!!! They answered all my questions and helped with everything I needed read more

Pacific Custom Paint & Body - Body Shops Near Me - Austin, Texas

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If I could add a star I would. I have now had opportunity to do more business with Pacific, not a crash, but a potential leak. I have to say, the owner Gerry may be the most honest guy in the automotive business, that's on top of doing great work, and being knowledgeable. I cannot say enough good things about them. read more

Awesome family own business Jerry and Misty Diaz Have taken my Camaros there for years Excellent bodywork awesome customer service & I will be back,...always read more

These guys are fantastic! I took my van by to ask about a minor paint issue. They explained the options and figured out the most cost effective way to fix the problem. They were respectful, quick, honest, and did great work. I will definitely go back to these guys when I need paint or body work on my van in the future! Thanks! read more

These guys are amazing! Misty helped me in getting my rental set up when both Hertz and Enterprise had no cars available for 2 weeks. She kept calling, probably more times than I did. All the guys were very nice. I was able to spend some time talking to the owner, Gerry, who is also awesome. There was damage along the whole right side of my car, so it took a few days longer than originally expected. While State Farm covered all but my deductible, they still have me a discount. Now, she is looking as good as new. I couldn't be happier! They even told me to bring her (yes, my car has a gender) back in a month to touch up the wax. She's already shinnier and cleaner inside than when I dropped her off. I really can't sing enough praises about them. read more

Fantastic service and they work on Saturday. I had a side collision where my door was dented. They took pics, got a quote fast, and dealt with my insurance. I was also in a bind needing to drop off my rental a ways from there before getting my car. They sent a driver with my repaired car to where I was at and it was done. They are great to work with and will go the extra mile to help you out. A+ service. And... The repair was perfect with paint matching and a new door cover installed. read more

Took my Jeep there after being rear-ended. Front office staff is friendly and professional, body guys are fast and skilled. They even detailed my car before I picked it up! Extra bonus, they handled all of the supplemental stuff with USAA without having to be asked - I absolutely will be back if there's ever a need. read more

Hands down the BEST auto repair shop in all of Austin! You won't find a better staff, service or even price anywhere else Guaranteed!! Other than tires, this place had your entire vehicle covered and in quality hands. You would be doing yourself and your car a HUGE disservice by not coming here for everything. So very grateful to have been led to Pacific CP&B. read more

Outstanding service and quality work. I had repair work done about 6 months ago, and Jerry came to look at my car to figure out exactly what needed to be done before I ever scheduled the service so when I took it to the shop, the work was completed (beautifully) within hours. Unfortunately the car was rear ended a few weeks ago; took it back and Jerry and Misty could not have been more helpful. Handled every detail with the insurance company. The car ended up being totaled and Jerry offered very helpful advice on how to handle the process. I cannot recommend Pacific Paint and Body highly enough. Jerry was responsive, honest, and exceedingly helpful. I will never go anywhere else! read more

Again, Pacific has helped me with my car. This time was some preventative maintenance before a road trip. I took my car there and I picked it up the same day. The issue was repaired and my car runs great and all at a reasonable price. Thanks again to Jerry and his staff. read more

I have had several cars fixed and high end cars customized here.... I live pretty far away, but it's worth the drive...actually the last car, they picked up and towed there for a very reasonable rate. I can't say enough good about this place. I wish more people had their work ethic and integrity.... They are currently doing a mild restore on a classic for me and I can't wait to get it back. I trust them for everything from a ding to complete restore....great work guys.. read more

Pacific Custom paint & body is more than just about fixing your vechile. They go above amd beyond than most shops in town. I received the best customer service from Misty and Jerry. Both helped me and my husband through out the process of having my repairs done in an efficiant time. No delays, straight foward with estimate and what exactly was going to be worked on and done to our veichle. They even took me personally to the car rental facility and made sure I was taken care of properly. We will use Pacific custom paint and body for any future veichle body repairs, and recommend them to all of our family and friends, and anyone in general. 100% satisfied with the outcome. read more

If I had to sum my experience up in one word that word is: Integrity. I could not be more impressed with the team at Pacific Custom Paint & Body. Their attention to detail is unrivaled! Driving away in my car today it feels as clean and fresh as the day I drove it off the lot. WOW, my expectations were exceeded. Jerry and his team absolutely went the extra mile. I'd do business again with them in a heart beat and I'll recommend highly! read more

Like many people in Austin, I am a transplant from North Texas. I've only been here a few years and hadn't needed a body shop since my move, so I had no idea where to look when I had a wreck. Scott at Casis Shell recommended Jerry and I'm thrilled he did! The entire team at Pacific went our of their way to make me at ease. They helped me get my car to their shop and then when I got it back...it looked brand new! Thank you Jerry for restoring my faith in body shops. I gladly pass this shop on to anyone looking for a fair deal and excellent work. read more

Definitely five stars here. The best auto repair shop in Austin - Casis Shell - recommended this place, and it lived up to its billing. Great deal - that was most important. Glad that I had my car fixed here. read more

I had a wonderful experience at this shop. The owner Jerry quotes you a far and honest price and goes over every aspect of what your getting with your service. He makes you feel comfortable and that your going to be taken care of at all cost. I had my 2000 SVT Ford Lightning painted there and I couldn't have been more pleased. He stoke the deadline he gave me and kept me in the loop the whole time. A couple of weeks after the completion of my vehicle I noticed a discrepancy in a small area of my fiber glass flatbed cover that was painted. So I took it back to Jerry and his reply was "I am so sorry this happened to you, don't worry though we can totally take care of this issue". Most owners I have encountered would have made excuses or even try to blame a problem on the customer but not Pacific Customs. He repainted my whole flatbed with no short cuts taken. That's great customer service. All of the employees are nice and knowledgeable. I have taken my truck back numerous times now and will continue to do so. read more

These guys have done work on both of our cars. Izzy and his team work fast and are very friendly. They are dependable and trustworthy - i highly recommend them. read more