Dropped my Mazda 6 off with Leonard's for some overdue maintenance. I'd checked a couple of other…read moregarages and Leonard's had a fair price and a good vibe. Went to pick it up and it wouldn't start! Turns out the alternator had died at some point and the car had been running on the battery - which was also now testing bad. At this point I wasn't headed for a five star review. But Leonard's knew it was a bad look, and even though they hadn't touched the alternator or had anything to do with it, they gave me a more than fair price on the repair. But what really impressed me is they got the old battery out of my car, took it to Walmart and got a replacement (it was still under warranty) and installed the new battery for me! That was above and beyond -- I'll be going back to Leonard's for car repairs from now on.

Honest, fast, reasonable repairs. They have an onsite diesel mechanic. We went there for a second…read moreopinion and they saved us THOUSANDS from what South Point Dodge was going to charge us. Even went out of their way to help us dispute the diagnostic charge from the dealer for a complete refund! We have found our forever mechanic!

Ours was an insurance repair because we were rear-ended and they're a captive shop of the insurer…read more We get nervous about quality of such arrangements. But he was very professional, communicated well, and let us know when parts were likely to be available. And when we called to report a "missed a spot" issue, he prioritized getting us back in and fixing it while we waited. It was a pleasant surprise.

I came here for some minor body work due to being rear ended. I picked this place because of its…read moreproximity to the car rental, my route to work in the morning and being on the insurers approved shop list. The body work was excellent. My bumper looks brand new! But here's why I'm writing a Yelp review: Not only did they do excellent body work, but they also fully detailed my car. Wow, it has never looked cleaner! Every nook and cranny was cleaned and it looks fantastic. Not only that, but their turn-around time was just a day and a half! If I ever need any body work done in the future, I am definitely coming back here.

10/10 every step of the way. I wish I knew her name but the blonde girl with the short hair at the…read morefront desk was very kind and helpful. Roy kept me in the loop every single day as to the progress of my car, and even when parts fell into delay I knew as it was happening so there was no stress at all. Even with a parts delay, the turnaround of replacing the whole front bumper of my car was quick. I enjoyed a coffee while I waited for an employee from Enterprise to shuttle me over to get my rental while my car was being worked on which was amazing. Truly thank y'all for the good experience

I needed repairs done after a minor fender-bender accident and Shelby location took my appointment,…read morethey also set up an enterprise appointment and pick-up for me. The repairs and rental vehicle were covered but the other driver's insurance company so the process was really simple by giving the claim number. Service at the front counter was very friendly, and repairs were quick (2 weeks) despite freezing temperatures for 2-3 days and the wrong headlight being sent and had to be re-ordered. I got my vehicle back like brand new, new bumper and headlight, vehicle vacuumed on the inside and washed on the outside. If I ever need repairs again I will go to Shelby location, let's hope that's not anytime soon though! Thanks Caliber!

Best Auto Shop in Austin by a mile....professional, friendly, affordable and trustworthy! Adrian &…read moreChristian at the South Lamar location will make sure you and your vehicle are well taken care of and that you get back on the road with a smile on your face. 10/10 - stop your search....this is the auto shop to choose! - Sean, Happy Lamb's Customer for 5+ Years

*EXTREMELY DISAPPOINTING CUSTOMER SERVICE AND LACK OF ACCOUNTABILITY BY STORE MANAGER ADRIAN PEREZ*…read more After having my vehicle serviced for tire, I noticed damage to my steering wheel that was not there beforehand. When I brought the issue to their attention, Mr. Perez repeatedly dismissed my claim as unfounded and insisted there was "no way" the damage could have occurred by his staff while my vehicle was in their care. As a matter of fact, he told me his mechanics laughed at the matter, that I was being ridiculous. And what I found particularly frustrating was the INCONSISTENCY in how RESPONSIBILITY was being EVALUATED. I was made aware of another situation involving a customer who had left their vehicle overnight on the property, where the vehicle was scratched by an outside individual. Despite the business knowing they did not personally cause that damage, Mr. Perez was apparently willing to assist and extend a kind understanding to that customer with covering the cost of a paint repair. YET, when it came to my situation--where the damage was discovered after my vehicle had been in their care--I was essentially told that they could not do anything unless I could first prove that they caused it. That standard feels FUNDAMENTALLY UNFAIR. I understand that a business cannot automatically accept responsibility for every allegation of damage. However, there is a significant difference between acknowledging that the circumstances make a claim REASONABLY POSSIBLE and investigating it IN GOOD FAITH, versus immediately declaring that something was impossible and PLACING THE ENTIRE BURDEN OF PROOF on the customer. I had to prove their liability beyond any doubt BEFORE my concern was even WORTHY of consideration. Arguing with Adrian Perez to no avail, I went to consult experienced mechanics at the Porsche dealership (in the process of getting a quote from them for the damage) who explained that the type of damage I'm describing can very much occur during service, and that it definitely ISN'T UNCOMMON, especially getting in and out of a low build sports car. Adrian Perez, still disbelieving, tells me "well this would be the first for having a customer claim we've damaged their steering wheel" in the process of service. Well guess what buddy, there IS a first for everything. Throughout the process, Mr. Perez repeatedly emphasized, "We DoN't aCtUaLLy kNoW tHaT we cAuSeD it," rather than making a genuine effort to determine what could have happened. I found his response incredibly DISMISSIVE, when I was simply asking the business to take responsibility for damage that APPEARED AFTER my vehicle was in their possession. I am not asking a business to blindly accept blame. I am asking for FAIRNESS, CONSISTENCY, and a REASONABLE investigation. Adrian Perez is very difficult to reason with. If they are willing to help a customer with damage that they know their business did not directly cause, it is difficult to understand why they would refuse to even CONSIDER assisting with damage that occurred while another customer's vehicle was under their care. Mr. Perez stated to me, "we're not paying $800 to get you a new steering wheel". How presumptuous that was and how discriminated I felt after he said that. And mind you, I never once asked them to pay for a new steering wheel. I sincerely came to them telling them my steering wheel had been damaged in the process of servicing my tire and to see what could be done. All I was truly asking for was to repair the abrasion portion of my wheel that was caused by them--to return it to the condition of my car before it was in their possession, because that's only fair. I would not recommend this business on S Lamar to anyone who expects their concerns to be taken seriously when something goes wrong, especially for a vehicle you really care about, and especially when ADRIAN PEREZ is their store manager. Talk about a 10 year old vehicle too, there would be even less respect for damages they might cause to it which is not right or respectful at all. ADRIAN PEREZ continuously implied that my Porsche isn't luxury or new enough to give a damn. I found he is a spiteful man, especially to young women with cars. Truthfully if they are unable to take accountability and resolve this matter, I will be taking this claim to small claims court--because I KNOW my car, I drive it everyday, and would have known about the damage to my wheel if it were there beforehand getting service from them, especially the texture of a long abrasion on my steering wheel. It was a very new texture I felt as I drove home upon pickup of my vehicle. And their DM won't even talk to me or consider reparations unless I bring my car to THEIR partnered auto body shop FIRST and hear what THEY have to say of the abrasion. Why would I even trust using your auto body shop to fix the abrasion on my wheel. You are taking from my time and money just to hear me out, over the course of SEVERAL days.

I love this place, it's the only place in Austin. I will take my car for an oil change because of…read morethe friendly transparent service and good prices. Every time I've been I feel like they genuinely want to help me and not just make a buck. The atmosphere is also really welcoming towards women which is not always the case with auto shops. I will specifically wake up early or wait for their availability to change my oil. Thanks, Terrytown Texaco.

Tarrytown Texaco is a friendly neighborhood gas station that my family appreciates. Beyond fair…read moreprices for gas and services, the staff is always helpful which makes it a true neighborhood institution. Today for instance, my wife needed her car's oil topped off while I was away and Jake helped take care of it. Little things like that make us grateful to live in West Austin around a neighborhood service station like Tarrytown Texaco.

**Updated Review**…read more Since my first visit, I've been back to Klingemann two more times specifically to get my state vehicle inspections completed for my registration renewals. Both times, the process was quick and hassle-free. On my most recent visit, I had them draw up a quote for a new set of tires. The estimate came back looking pretty decent, with no high-pressure sales tactics. I do plan to return to get the tires installed as soon as my schedule allows. It's great to have a dependable, consistent local shop near home.

Every time I come here it is like coming home. Fair prices and they do a thorough job that I can…read moredepend upon. Highly recommended '

UPDATE: The part (AC Compressor) that they replaced, that did not actually need replacement, was…read morefaulty! My car is back with them! I will be without a vehicle for a week. AVOID THIS PLACE LIKE THE PLAGUE! Run, far far away. Want to be ripped off? Female? You've found the right place! I first went to Meineke off of 183 when my AC began blowing hot, where they told me my entire AC system was bad and would need compressor replacement. Upon getting a second opinion at Meineke South, I was told the same thing, but would be called if anything changed once they took the vehicle apart. I was not called, and upon picking up the vehicle, I was told it was simply an AC clutch replacement, that the rest of the system, including the compressor, was fine. Instead of calling me for approval, they replaced the entire system, to the tune of almost $1,700. With their labor rates and the pricing from my dealership, I would have been looking at $400 max. When confronted, Rob, said this was for warranty purposes and there was nothing he could do. I did not ask for a warranty nor was I expecting one. Rob told me he would call me if anything changed, and he did not, instead he moved forward with the most expensive option. As a young female, I will certainly not be returning to Meineke or doing any business with Rob in the future. Oh- and my AC still blows hot!

Rob and Matt did a wonderful job at servicing my vehicle when it came to my hanging exhaust pipe. I…read morewas left with a lot of knowledge about the next steps I need to keep my car up-to-date which would be brake fluid change in an oil change. I wanna make sure they get the recognition that they deserve because I will be coming back to get those services done.

After I left the dealership for my bi-annual oil change/tire rotation they suggested I replace my…read morerear brakes. I wasn't impressed by their estimate so I went across the street to Brake Check. Mind you this was a Saturday, sans an appointment, and they were able to get me in and out in an hour and at a fraction of the price of the dealership. Great customer service and at a great price, I will indeed be back in the future.

What a great experience. I was very pleased with the repair job. They really exceeded my…read moreexpectations . I received excellent customer service. Cam was friendly, efficient and completely honest about what needed to be done. He showed me and explained the issue with each set of brake pads. He also explained what would get me by in the meantime as well as the optimal repair options. I watched Cam help customer after customer exactly the same. Truly excellent service!!