Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

As a woman I am intimidated to get my car serviced because I am afraid of being taken advantage of…read moreby mechanics and that was not the case at all with Next Gear Auto. I wanted my break pads to be looked and at Next Gear Auto was a fraction of the price and they came to me! Both things felt like such a treat. During that appointment Next Gear didn't make any changes aside from what we agreed to and did a full inspection of my vehicle with other things I might not be aware of. I took that list home with me and reviewed it made another appointment to get other things fixed. This was a great experience and Next Gear was very transparent in pricing and I'll certainly come back to them.

Aron is literally the kindest mechanic I have ever met. He straightforward, respectful,…read morecommunicative and enjoys helping people. I cannot recommend this guy enough!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Let's be clear about something when it comes to car maintenance of a car over 10 years old and…read more100K+ miles. It will be expensive. Period. Hopefully you find a good quality mechanic with fair prices, transparent with their findings, and can work in a timely manner. Auto Tek checks all those boxes. We took my son's 2012 Honda Civic for a maintenance visit. They found several things that needed attention (battery, brakes, bearings, etc.) Twenty two year olds can be responsible, but they don't always recognize when there's a weird noise, or the alignment is off. We got 2 pages of repairs done and it was a little under 3K. Yep, it's a lot, but still less than buying a new car and he will get a couple more years out of this car.

took my car there to get some work done. when I picked it up, the AC no longer worked. the day…read morebefore a holiday family road trip in July. When I texted the owner, he completely ignored me, went totally dark, and hasn't returned any of my calls. Ripped me off, and then went dark, leaving me without ac during the hottest part of the Texas summer. This place is a scam. Do not go here!!

Had to bring my car in twice for a pretty expensive repair. They were more than helpful in learning…read morewhat was wrong with my car. They also really helped me out with the price. As a young woman bringing my car into a mechanic shop is quite frightening because I think I will be taken advantage of. This is absolutely not the case here. I will always bring my car back here!!!

The problem with Dr. Beemer is that it's still coasting on the reputation built by the previous…read moreowners. They earned trust, and people (myself included) remember that. Unfortunately, the current experience doesn't feel like the same level of honesty, knowledge, or customer care. It feels like the business is running on yesterday's good reviews while trying to figure out how to recreate the magic. The vibe has shifted from "we know BMWs and we'll take care of you" to "let's see what happens and hope nobody asks too many questions." When you're dealing with a car trust is everything. The reputation and the reality don't match anymore. Besides that, they do not cost any less than the dealership who is more likely to get the issue right the first time and provide you with a loaner car.

Brought in my 2014 mini cooper with AC issues as well as oil change. They completed both services…read moreat a discount (pretty sure they were running a deal online) and were super fast as well. It was my first time coming here but they made me feel welcome and heard. The team was super responsive, respectful, and honest. I would recommend this place for mini drivers!

we have been buying vehicles from Leif Johnson for Buda for years. Since 2019 we have bought 4…read morevehicles from Marissa in the Fleet department, 2 personal, 2 business. she know we are not wanting to negotiate, we k ow what we want, and she gets straight to it! she is amazing to work with. then there is Hailey in service. Hailey is amazing, always bends over backwards to make sure we as good customers are always taken care of! I would say she has gone above and beuond more than once!

I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

On June 29th I took my car in to have its EGR valve cleaned and replaced. Today I had a mechanic…read morefrom another shop pull out my EGR valve since my car was having some issues. Upon looking at the EGR valve Juke Auto cleaned, my mechanic said there were no signs the EGR valve was cleaned or removed. To be fair, I'm not exactly sure what Juke autos $800 EGR valve cleaning entails... Below are the pictures of the old EGR valve.

If we could give Javier more than 5 stars, we would. We…read morecalled Mechanic 2 You expecting to schedule service sometime next week. We were pleasantly surprised when Javier said he could work us in the same day for an AC issue. Javier was very communicative throughout the process, and he was super accommodating with our pickup. We felt Javier's pricing was very fair. We were happy to support an independent mechanic. Happy to now have someone we feel we can trust to help us with our vehicles. Thank you, Javier!

We called JJ to come out when our van wouldn't start. He showed up promptly and found the issue…read morequickly.....quoted us a very fair price to fix it. He had to get the part so the next day, JJ showed up again and the van was fixed! Wow!! I had a strong gut feeling JJ was what anyone would want to hire, and I was right! JJ has Excellent troubleshooting skills, very knowledgeable in automotive repairs and will do you right! He's upfront and honest! That's a rare trait in the service industry. We will always call JJ!! This review is coming from 2 people, the past Campbell's Maintenance Service aka Davids Repair Service.com. We were in the mobile rv repair biz for 16 years, now retired. We know Excellent and JJ is it!! Call him you won't be sorry and your money will be well spent!

I have had a few repairs here and was referred to them by my daughter who has also had her…read moreautomobile serviced there. They are very nice and quick about getting you in and they guarantee their work. I was very impressed with the warranty they gave on a past service which repeated the problem a year later and they covered it completely. Very nice staff and overall a nice experience.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.