The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to…read moreupsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!

Quick and reliable service. Great value for fair price. Fixes what needs to be fixed and doesn't…read moretake advantage. Highly recommend!

Had to bring my car in twice for a pretty expensive repair. They were more than helpful in learning…read morewhat was wrong with my car. They also really helped me out with the price. As a young woman bringing my car into a mechanic shop is quite frightening because I think I will be taken advantage of. This is absolutely not the case here. I will always bring my car back here!!!

Brought in my 2014 mini cooper with AC issues as well as oil change. They completed both services…read moreat a discount (pretty sure they were running a deal online) and were super fast as well. It was my first time coming here but they made me feel welcome and heard. The team was super responsive, respectful, and honest. I would recommend this place for mini drivers!

Quoted me $3k + in repairs in under a 5 minute diagnostic. I then took it to the BMW dealership and…read morethey fixed the problem for free of charge. Do not recommend taking your BMW here.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Only slightly less expensive than the dealership, but honest, good quality, and fast with their workread more

It's tough to find a mechanic that isn't shady these days. I had a vibration in my steering and an…read moreAC issue with my vehicle. Reached out to Javier and he was punctual and upfront about everything. He swing by my place and was able to narrow down the issues in an efficient manner. His prices are reasonable and he's good at communicating everything to not leave you with surprises. I'd highly recommend him as he has a wide array of services from AC, Engine, to suspension. He can just about do any job and it's super convenient that he's mobile. Thanks again Javier.

Javier is amazing! Now I understand why he has so many awesome reviews. He's friendly, honest,…read moreaffordable, knowledgable and efficient! We will definitely be using him in the future for anything that comes up with our cars. Highly, highly recommend! Thank you!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

Very friendly, fixed my check engine light and had not come back on. Did it in a couple of hours…read moreand for a reasonable price. He even fixed a few other problems i had pointed out for free.