The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to…read moreupsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

I am an extremely meticulous bicycle mechanic and even own and run a local bicycle shop so I…read moreunderstand what it looks like when mechanics and staff work well together for great results. Appreciate these guys!

Practical advice, fast service, and good pricing…read more This mechanic shop has saved us thousands of dollars over the years. And we trust the work they've completed on our family vehicles.

Received great service here and it didn't take long. I'll come back here again if I need my car…read morechecked out.

They were very easy to work with, had fair pricing, and didn't try to sell me unnecessary services…read more I am glad I took my neighbors (multiple) recommendations.

Did great work at a decent price, great customer service. They have a quick turn around time and…read morekeep you updated on everything that's going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn't go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.

Needed a headlight fixed and after picking up the actual headlight at a nearby parts store, they…read moresuggested I take it around the corner to Lopez to do the actual repair. I popped in without an appointment on a Friday and they fixed me right up in less than an hour (walked over to Radio to enjoy a coffee while I waited). Cost me a little less than $50.

It has been an AWESOME experience, dealing with Fateh, and Crank Auto Repair!!!…read more I purchased a BEAUTIFUL 2011 Lexus ES350, for a MORE than fair price. After driving off I expressed a few concerns with the vehicle. Fateh was quick to respond to all of my concerns, and he promptly set me up to fix everything. I have been searching for a reliable, trustworthy mechanic my whole entire life, and Fateh is the Man!!!! Thank You So Much Fateh!!

Truck threw belt and blew radiator leaving with new engine installed. He said the belt was good…read more 430 miles later broke down, coolant coming out exhaust. Easy to tell since the exhaust has been falling off poorly installed. Head gasket blew in the truck, or worst case is hydrolock, not turning over properly soemtimes. A couple hoses shot off. Had nothing but problems, never ran right. It would get stuck turning over sometimes. Idle was super high at first, I adjusted it down. It surged in first at low speed, high idle was to cover this up perhaps? Went to shop, he had me waiting around all day, never looked at it, mentioned charging me more. He alleged I had a bad MAF, which I left w/o inspection and replaced after seeing him hustle for new clients and leaving me hanging. Still didn't run right. Surged when I hit the brakes in neutral, some mind of vacuum leak. He blamed me when I confronted him. I travel a lot and had a second car so just drove that amidst my flights, sold that car though. Now I've got work out of state and no wheels. Blaming my camper shell is pathetic for a poor engine install. Never sent my engine core back. I thought it was, when I didn't get claim check I found out. He said no problem doing that now acts like he did me a favor after not doing it for months. Also charged $150 more than $1100 at first. When he said it was ready the skid plate wasn't on or the hitch, I was boxed in by another car, I waited a couple hours while he talked to new clients, offering to buy their cars so he can flip them. He cares about money, not quality work. I want a refund. This is unacceptable. My truck is useless. He won't be responsible, and blames the customer. I will sue and post reviews everywhere I can. This guy is scum.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.