Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Found my new go-to for auto repairs! After taking my Audi Q5 to the Audi dealership for a check…read moreengine light diagnostic and receiving a $5k estimate for a slew of random "immediate attention" repairs, I decided to try Auto Tek for a second opinion - and SO glad i did. I sent them everything Audi was recommending to me, 90% of which the guys at Auto Tek deemed unnecessary. The repairs I went through with ended up totaling me $700. They saved me from spending over $4k for things I don't even need. Will absolutely be bringing my car here for anything going forward and recommending to everyone I know. Michael and Brandon were incredible!! Would give 10 stars if I could. Thank you guys!!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

Probably the fattest 5 star review I could ever drop on a place. You will not find better auto…read moreservice anywhere in Austin or probably the county. Chris is a fantastic, stand-up guy that really cares about his customers and their means of transportation. I could not recommend this place enough, and I plan on sending everyone I know that has car trouble to here. I am blessed to have a place I know I can trust wholeheartedly and, most importantly, be confident in knowing that the people working there are amazing!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Practical advice, fast service, and good pricing…read more This mechanic shop has saved us thousands of dollars over the years. And we trust the work they've completed on our family vehicles.

I am an extremely meticulous bicycle mechanic and even own and run a local bicycle shop so I…read moreunderstand what it looks like when mechanics and staff work well together for great results. Appreciate these guys!

Received great service here and it didn't take long. I'll come back here again if I need my car…read morechecked out.

They were very easy to work with, had fair pricing, and didn't try to sell me unnecessary services…read more I am glad I took my neighbors (multiple) recommendations.

Transparent, affordable, professional…read more Went in for a car inspection, found a few repairs at a reasonable price. Car repair was completed within a reasonable time as well. Very friendly, felt very taken care of. Solid shop!

Did great work at a decent price, great customer service. They have a quick turn around time and…read morekeep you updated on everything that's going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn't go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.

My older brother introduced me to Crank Auto 5 years ago when I moved to Austin, TX. I've stuck…read morewith them ever since. No matter the issues I've had with my car, they've been able to handle it. - Fair prices & willing to work with customers - Super Transparent estimates with no surprises - Timely services & Reliable Timelines - High-quality workmanship - Professional from start to finish

Truck threw belt and blew radiator leaving with new engine installed. He said the belt was good…read more 430 miles later broke down, coolant coming out exhaust. Easy to tell since the exhaust has been falling off poorly installed. Head gasket blew in the truck, or worst case is hydrolock, not turning over properly soemtimes. A couple hoses shot off. Had nothing but problems, never ran right. It would get stuck turning over sometimes. Idle was super high at first, I adjusted it down. It surged in first at low speed, high idle was to cover this up perhaps? Went to shop, he had me waiting around all day, never looked at it, mentioned charging me more. He alleged I had a bad MAF, which I left w/o inspection and replaced after seeing him hustle for new clients and leaving me hanging. Still didn't run right. Surged when I hit the brakes in neutral, some mind of vacuum leak. He blamed me when I confronted him. I travel a lot and had a second car so just drove that amidst my flights, sold that car though. Now I've got work out of state and no wheels. Blaming my camper shell is pathetic for a poor engine install. Never sent my engine core back. I thought it was, when I didn't get claim check I found out. He said no problem doing that now acts like he did me a favor after not doing it for months. Also charged $150 more than $1100 at first. When he said it was ready the skid plate wasn't on or the hitch, I was boxed in by another car, I waited a couple hours while he talked to new clients, offering to buy their cars so he can flip them. He cares about money, not quality work. I want a refund. This is unacceptable. My truck is useless. He won't be responsible, and blames the customer. I will sue and post reviews everywhere I can. This guy is scum.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.