Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Let's be clear about something when it comes to car maintenance of a car over 10 years old and…read more100K+ miles. It will be expensive. Period. Hopefully you find a good quality mechanic with fair prices, transparent with their findings, and can work in a timely manner. Auto Tek checks all those boxes. We took my son's 2012 Honda Civic for a maintenance visit. They found several things that needed attention (battery, brakes, bearings, etc.) Twenty two year olds can be responsible, but they don't always recognize when there's a weird noise, or the alignment is off. We got 2 pages of repairs done and it was a little under 3K. Yep, it's a lot, but still less than buying a new car and he will get a couple more years out of this car.

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

I have had a few repairs here and was referred to them by my daughter who has also had her…read moreautomobile serviced there. They are very nice and quick about getting you in and they guarantee their work. I was very impressed with the warranty they gave on a past service which repeated the problem a year later and they covered it completely. Very nice staff and overall a nice experience.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Practical advice, fast service, and good pricing…read more This mechanic shop has saved us thousands of dollars over the years. And we trust the work they've completed on our family vehicles.

I am an extremely meticulous bicycle mechanic and even own and run a local bicycle shop so I…read moreunderstand what it looks like when mechanics and staff work well together for great results. Appreciate these guys!

Received great service here and it didn't take long. I'll come back here again if I need my car…read morechecked out.

They were very easy to work with, had fair pricing, and didn't try to sell me unnecessary services…read more I am glad I took my neighbors (multiple) recommendations.

Transparent, affordable, professional…read more Went in for a car inspection, found a few repairs at a reasonable price. Car repair was completed within a reasonable time as well. Very friendly, felt very taken care of. Solid shop!

Did great work at a decent price, great customer service. They have a quick turn around time and…read morekeep you updated on everything that's going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn't go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.

It has been an AWESOME experience, dealing with Fateh, and Crank Auto Repair!!!…read more I purchased a BEAUTIFUL 2011 Lexus ES350, for a MORE than fair price. After driving off I expressed a few concerns with the vehicle. Fateh was quick to respond to all of my concerns, and he promptly set me up to fix everything. I have been searching for a reliable, trustworthy mechanic my whole entire life, and Fateh is the Man!!!! Thank You So Much Fateh!!

My older brother introduced me to Crank Auto 5 years ago when I moved to Austin, TX. I've stuck…read morewith them ever since. No matter the issues I've had with my car, they've been able to handle it. - Fair prices & willing to work with customers - Super Transparent estimates with no surprises - Timely services & Reliable Timelines - High-quality workmanship - Professional from start to finish

we have been buying vehicles from Leif Johnson for Buda for years. Since 2019 we have bought 4…read morevehicles from Marissa in the Fleet department, 2 personal, 2 business. she know we are not wanting to negotiate, we k ow what we want, and she gets straight to it! she is amazing to work with. then there is Hailey in service. Hailey is amazing, always bends over backwards to make sure we as good customers are always taken care of! I would say she has gone above and beuond more than once!

I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

What a great place. I brought in my truck with engine clatter. Austin was very attentive and…read morehonest. He called later to give bad news: it needs a new engine. He recommended that I take it to the dealer, since it was just outside warranty. He also warned me about another dealer I should avoid. Thanks! I'll be back.