They were very easy to work with, had fair pricing, and didn't try to sell me unnecessary services. I am glad I took my neighbors (multiple) recommendations. read more

My car was there to check what was wrong. Critters chewed wires and ate foam from engine cover! The mechanic found the problem and fixed it. It runs fine after that. Critters look for warmth under the cover in cars. Watch out! read more

Honest and fast. Got me out of a pinch right in the middle of the holidays. On top of that, it was very reasonably priced. They kept me updated throughout and sent a video of the problem. I would definitely come back here for other car issues. read more

I visited Lopez Auto Repair a few years ago & I had the service was decent. I just moved back in the area & tried calling them severals times today to get a quote. However, each call I made was met with someone picking up the phone & then immediately hanging it up without saying a word. If they're busy or short-staffed, I can understand them stating such & asking for me to call back ... but hanging up without saying a word is completely unacceptable. They need not worry as I won't be bothering them again. read more

Great friendly service, honest evaluations and effective repairs, I'll be bringing any repair needs here from now on

Went in on a sat because my car was overheating. He said that they couldn't do it till Monday, I explained my situation because I have to leave out of town. He went ahead and went to my car to check it out and knew exactly what the problem was and said to leave it with him and he would do his best to get back to me later the same day! Which he did and fix another issue as well! Amazing place! I'll be a customer for life! Above and beyond service. Thanks Cisco! read more

Ahhh.... Where's Juan? He. Is. Lopez Auto Repair, right? Yes and Juan left the shop in very capable hands ! My engine light came on and I was like oh, my, gawd... it always feels like a green light to take advantage of me But Lopez Auto Repair handled business as usual and I am so happy! My gas cap seal had a kink! I shoved that emergency credit card back into my pocket and skipped my happy self, home! Thank you, Lopez Auto Repair for sticking to the great quality you are known for! I appreciate you! #integrityiseverything read more

Great service! Looking for a mechanic with honesty and integrity? Look no further than Lopez Auto Repair. They will be my first choice from now on. read more

I was recommended to this spot by my realtors and I am so grateful to them. I had gone to Jiffy Lube for an oil change when they told me my brake line was leaking. Nervously, I drove to Lopez and Juan, the owner, looked at my car immediately after telling me a diagnostic fee would be $77.50. So while I'm waiting he actually comes back into the office, asks me to follow him, and he shows me the issue (I'm standing under my car -- I have never had a mechanic physically show me what's going on). After everything, he tells me "I can't charge you for using my eyes," and tells me he's going to roll the diagnostic fee into the cost of the repair. What's that you say? An honest mechanic? Sold. Please come here. It's no fancy office to look at it, and they might seem a little disorganized on the front, but this man and his employees are good people. Let's keep giving good people our business. read more

I was referred to Lopez Auto Repair by a couple of friends and also my former auto repair garage that declined to work on my 22 year-old RAV4 saying it was too old. It turns out they did me a real favor. Although I was quite satisfied with my previous garage I am now a very happy customer of Lopez Auto. They were gracious on the phone and in person, they took my car in on short notice and got it back to me the same day. It was the dreaded P0440 trouble code from the "check engine" warning, and it wasn't just a loose gas cap. They diagnosed and repaired the problem in short order and the cost was quite reasonable, less than expected. But more than anything they made me feel comfortable and confident that they were going to help me and I couldn't ask for a more courteous and professional interaction than the one I got here today and I am grateful to Cisco and the staff at Lopez Automative for all they did for me. Highly recommended! read more

Not sure what recently happened at this Lopez location, but my wife wanted to get pricing for some services on a Friday, and the guy says 'Sure, why don't you come by and drop it off?' And so, she did. She wanted a price for a radiator flush, brake flush and new brake pads. Strangely enough, when she dropped it off, she asked about her trusted advisor Juan - and the Service Manager said 'We had to fire him - and several others.' Hmmmm......strange I thought to myself. Well, I called at 4:45 to see what progress had been made, and the Service Manager acted clueless, sounding like he lost her paperwork. In fact, they had not even looked at the car which was dropped off at 10AM. I told my wife we needed to go pick it up, or they would be keeping it ALL WEEKEND. When we arrived, the Service Manager was very apologetic when he finally found her paperwork. I told him it was not a good look when you ask someone to drop off their car, they don't look at the car at all, they don't have any cost estimates we requested, and they don't communicate and then plan to keep the car all weekend. Not sure why what these guys are thinking, but I won't be using Lopez ever again. read more

This place is honest and reliable. My car was making a noise I didn't like, something between a tick and a clunk. I took it to another joint where I had previously had work done and they gave me a quote to replace my lower control arm that seemed a bit high. I called Lopez auto repair for a price check and they told me it should be lower, but I'd need to bring it in for them to be certain that was the issue and there would be a diagnostic fee to check it out. I wasn't wild about the fee, but Juan said that if I ended up getting the repair, they'd apply the fee to the repair cost. That seemed fair, so I brought it in, they confirmed that a bushing was worn out, and replaced the part. I picked up my car, drove it home... and still heard the noise. I gave them a call, and he said to bring it back in. Then he had me drive it with his mechanic to demonstrate the noise. After that, they were able to tighten things up. Plus, the place I had previously gone for work had failed to tighten a nut on my axle and that was causing slippage and the noise. And after all that, they didn't charge me anything for the additional work they did. So, lesson learned for me. I won't be taking my car back to the other spot. And I'm just going to describe the problem I'm having, not what someone else suggested it might be. For what it's worth, the lower control arm did need replacing, but I could have probably avoided some back and forth if I'd just let Lopez diagnose the issue to begin with. read more

I took my 2010 MazdaSpeed3 there cause of the dreaded check engine light. The car also smelled like burnt oil all the time. The year before I took it to the Mazda dealer to get it inspected and while it cost me over $1000 to fix the check engine light at the time, they never fixed the problem. Lopez diagnosed it, cleaned up all the oil the turbo was spitting out and I got out of there with the problem fixed. No catalytic converter needed. Now, three months later it still runs great, light never came back on, and I will never go anywhere else but Lopez Automotive. Super mechanics. Took them a couple of days to zero in on the problem, but heck, it works great now. read more

Great spot for auto repair, got me in last minute on a Saturday morning to fix a coolant hose. Nice group of people, communicative, and they find the balance of charging for quality work, compensating their employees well, and not gouging customers. Definitely recommend! read more

The guys are helpful, they worked on my emergency brake and were able to do a quick turnover on the job.

I came into get my AC fixed and Juan was super friendly. He was always happy and cracking a joke each time I spoke with him. He was upfront about what could happen when he looked under the hood so that I could prepare my self of what could be next and potential pricing. The price to fix my car was very fair. He even got my car fixed two days before he said it would be returned to me! Awesome service! read more

Everything you want in an auto-repair shop. Fast, honest and friendly. I have a 10 year old CRV and a 15 year old Ford that each run like a dream thanks to them. Thanks fellas! read more

3rd time coming here. My family's go to auto shop. Always Honest and straight forward. 10/10

I took my truck to Juan and he replaced the oil pan. He also gave me a Military discount with out asking for it. His son is a Veteran. He shopped around to get me the best deal on the oil pan. He explained everything to me. I left after dropping my truck off with a sense of relief, knowing my truck was in good hands. I purchased my truck when I returned from Iraq and it means a lot to me. I'm glad Juan and his crew took care of me. I will be returning. Thank you. read more

Lopez Auto Repair will always get you right , came here to get my AC repaired & they did a great job.

Took in my Sonata for a second opinion since the dealership's quote was really high for a 5 year old vehicle's manufacturer's recommended maintenance. Juan broke down what each line item was on my quote and explained the pros and cons of each. Turns out, I didn't need any of the recommended services I was quoted for after a vehicle inspection. Juan's honest opinion, trustworthiness and proven industry experience made it very easy for me to decide what I actually needed done as far as maintenance on my vehicle. 10/10 would recommend Juan to anyone. read more

Went on for an oil change. Took me right in as walk in and completed service quickly.

Juan was great to deal with. Had a bad starter. Dealership wanted $1400 to repair in a 2000 Honda. The use guys got it done at $450. Prompt. Should have been out same day but I told them I couldn't get it until the next. Great service. 1 year warranty. read more

Love these guys! Family owned business, fair pricing, and honest help. I had a brief experience with them, but was satisfied with the process. They helped however they could for a very old vehicle that needed to go to pasture. Cisco was very kind and smart in the process. I can't recommend this place enough read more

I took my vehicle to Lopez Auto Repair my air conditioner was blowing hot air, was hoping I wasn't going to get stuck with a large bill they diagnosed the problem and told me what it was for repairs and put you some refrigerant in the vehicle and replaced a couple of valves. I've taken my vehicle there at least three times over the last 5 years and always come out satisfied I would recommend this to all other people having trouble with their vehicle! read more

The first place I took my car that told me what I didn't need fixed having taken my car to one of the repair other bigger shops on Slaughter that told me I needed everything under the "Sun" ;) fixed. Honest Shop. Definitely Recommend!!! read more

Juan is fantastic! Communication was awesome. We love supporting local and impressed when a local team does well enough to open a 2nd location, but never has a 'chain store' mentality. Juan got us in very quickly, worked well with our schedule and repaired the vehicle promptly. Service, professionalism and quality A+ and highly recommended. read more

If another mechanic messes up your truck like mine did. Take it here. Square business, good communication and honest reports. Great place of business. I'll continue to use them. read more

Screw these guys... I know my car, I had a bad bearing in my front, went there Friday morning, said they'd charge me $65 to tell me the problem, I knew the problem but fine, needed the car fixed to get to work. Bearing is at least a two hour job, but they said they'd keep my car for the weekend because they're closed on weekends. Fine I guess, if you don't know shit about cars and don't care about being overcharged, goto these guys. Grabbed my car back after two hours of them not even telling me the problem, even though he said he'll look at it on an hour. Called off of work and fixed it myself. Fuck these guys read more

Amazingly Bad and Disappointing Service: To start, I would never be posting this review for this business because I value them and know that they're good folks. To be kind about the terrible service I've received, they did give me my oil change for free. Unfortunately after having an issue and waiting for the manager to speak with me for some time, he wasn't able to make time for me, so hopefully he can answer my questions here in a very public format and let everyone know how they handle problems at their business. When trying to decide on a business for car repair Lopez automotive was a no-brainer. I have used the original location on Fort view and the newer location on South first (used to joke about going to the dad or going to the son). I have always found them trustworthy, reputable and fast. Not this time. Not by a longshot. I brought my vehicle into Lopez automotive on Monday. I told them that the bypass valve, the wheel bearing and the belt tensioners were all having issues. They called me Tuesday morning to let me know that my wheel bearing was bad and that the cost of it and replacing my oil was around $800. I authorized the work. They were unsure about the bypass valve because the engine was not throwing a code. I had to point out the alert on the dashboard to them to show them the indicator that the part had failed. I don't hear from them again until I call Friday morning to pick up my vehicle. The only thing that has been done was the oil was changed. You told me my part was on back order until next week, yet it is available right now same-day delivery on Worldpac and at the Toyota dealership closest to you. So these were my questions: Why was the authorized work not done on the vehicle and the wheel bearing replaced? Why was I not informed that the part was on back order? Why would you not notify me that you could not complete the work within five days, knowing that I had taken a vacation specifically at this time to have this work done because I told you this? Why was the engine noise not diagnosed? What about the belt tensioners? Did you do elementary testing and remove the serpentine belt to see if they are the problem? Were any other diagnostics done on my vehicle? Why wasn't I kept informed about all of these things? Feel free to answer here since you couldn't take the time with me while I was in your business. read more

I called and spoke with Juan on Tuesday and explained the issues with my car and he got me right in the next day to look at my vehicle. I did have to leave my car while they test drove it but Juan made sure I got a ride to and from my house so that I would not have to call a Lyft. As soon as I met Juan he told me I am not a customer but a friend. And that's exactly how he conducts business. I am very pleased with the level of service and expertise at Lopez Auto Repair. He also did not gouge me on the price and I feel that what I paid was fair for the repairs to my vehicle. I will definitely be back! read more

I stopped in to get a check engine fixed on my Dodge Dart. Juan was very helpful and informative, I thought I was going to be out of a car for a couple days but they got the job done in a few hours. Very smooth and quick experience, highly recommend read more

Highly recommend Lopez Auto Repair. They fixed my car for a price much lower than an estimate from a different shop. They did the work quickly and were great about communication. I will definitely use them next time something goes wrong with my car - which hopefully will not be any time soon. read more

Thank you so much for replacing my high mount brake light. I was able to call and make a same day appointment & the entire process was smooth. I appreciate your time & will for sure be going back with any future car troubles! read more

I was driving on Hwy 71 when my car bucked or kicked. Took to Lopez and they looked it over, drove it around, checked out spark plugs, etc and said they couldn't find anything wrong with it. Said if it happened again to bring it back but that all seemed okay. They spent about 2 hours checking this and that. I felt comfortable that they did a thorough job and were honest and communicated throughout the process. Best part is that since they didn't find anything, he didn't charge anything. I'll be taking my car back whenever I need a good honest place. Thank you Cisco at Lopez Auto for all your help. read more

These guys are the actual best and I'm so serious. I needed a turbocharger replacement on my Buick and they offered me the most decent price within miles AND fixed it within 2 or 3 days. read more

Always straight forward and friendly. Can't say enough about this place and the people that work here. Took in an assessment from Midas and found out most of it was incorrect and it would cost me a fraction to fix my car. Such honest and quick service. Love them. read more

Drove up to Lopez Auto repair, waited 15 minutes. Made eye contact with mechanic and completely ignored me. Nobody greeted me, still sitting here as I look up another auto repair and have not been greeted. Mechanic has been on his cell phone. It's so obvious, I'm embarrassed for him. read more

I live in the Dallas area, but occasionally come to Austin to visit family. On one of those visits I needed a new alternator and I brought my car in to Juan. The service, pricing, parts and explanation were all far superior to what I experienced back home. The experience repeated itself this week: after my Dallas mechanic suggested I needed a transmission replacement ($3400), Juan diagnosed the true problem as a bad motor mount for $590. We've decided to bring all the family's cars to Lopez Auto Repair for any future work unless they can't make the journey. I'm nearly 60, and I can't remember a mechanic this excellent and trustworthy. I wish I could give him 11 stars. read more

I came into this place looking to get my AC fixed and they fixed it same day at a great price. I would recommend this place to anyone that needs their car worked on these people are honest and trustworthy. read more