Got rear-ended on 620. Epps gave me an estimate the next day and got me scheduled for repairs when they could. Excellent work and excellent office staff at Epps! Hopefully I don't need to go back soon, I'd recommend them 10/10! read more

Epps Body & Paint - Body Shops Near Me - Austin, Texas

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Today the lady manning the front desk went "above and beyond" with her outstanding service. I went to Epps as a gentleman had brushed against my vehicle on the 71, during homebound commute traffic the day before. I went to Epps, seeking a replacement chrome strip, on a running board. When she examined my vehicle, she also sized up paint staining from the vehicle brush up, and asked me if I had a few minutes. She then returned with a rag and container of paint thinner, which effectively removed most of the paint stains. For the persistent yellowed area where the tire had apparently "burned" the paint a bit, she came back with a gentleman armed with buffing compound and a hand tool which quickly knocked that more stubborn stain, 100% fixed. While the detailer I'd just visited (I'll do that Owner a favor by not naming his company), had just quoted me for 3 hours of labor at $95 hourly, Epps provided their perhaps 10-15 minute work at no cost. Wonderful lady, Good People at Epps !! The 1st time I visited Epps was for door bumpers that had the adhesive failing, GMC Dealer in Bee Cave had a cost that was very high, and this same lady at Epps covered my need in a very efficient manner, at a quite reasonable cost. I cannot say enough good things about this kind and thoughtful lady at Epps, along with the other Good People at Epps. They hit a home run every day, and this is why readers find that almost EVERY reviewer documents that Epps rates the perfect, 5-Star ranking!! read more

I am late writing this highly-earned praise for Epps. I had the honor to work with Wayne Epps when his shop was referred to me for minor bodywork 14 years ago. The factory clear coat was peeling off the rear spoiler of my ten-year-old car at the time. He restored it to better than new for a very reasonable price. I am returning to Epps, now under ("new" to me) ownership that I saw posted in 2011 that he hand-picked. My regular service garage also recommended them. I will post my next review on a more timely basis when I get my latest work done. read more

Unfortunately I had had to use Epps Body and paint twice. FORTUNATELY, they alway provide incredible service and quality work! I had a little accident with my garage door, and knocked the satellite antenna lose from the car roof. Heading out of town the next day, Epps was able to squeeze me in, make the repair and get me on the way! read more

I had an unfortunate parking lot hit-and-run and luckily I ran into Epps body shop and paint. 1st as I entered I was greeted very friendly staff and indeed comfort me she on the fact that my car will be A-OK. They took my car in immediately and in a few days it was ready to be picked up it looked amazing the paint is the original Porsche paint and not a cheap paint like the body shops use. I really want everyone to know that not only did I take my Porsche here I also brought in my Mercedes as well only 2 days for my Mercedes to have a brand new bumper. No I hardly ever get any tickets but the Mercedes other shop doesn't warranty there work so my insurance opened up the case file and had permission to bring it to a body shop I preferred. They both look amazing seriously you cannot fail here. I graciously appreciated the kind gesture because my insurance did not send me the check in time so they help me out with that and the check was mailed to them instead which was better for me. I am so grateful to have found a perfect body shop and the job is amazing beautiful everything looked perfect Will I bring my car back you ask of course no one can fail here. The only thing I could say is how thankful I am to this body shop to give me what I ask for and exactly what I expected. I will always bring my vehicles here from now on. Happy yelping folks! This place "ROCKS"a real 5 star Body Shop! read more

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Fantastic experience at Epps! Went in for a dent on a side panel and was provided a quote. Agreed to price and work and a few days later came back to pick the car up. They were able to find a part at a lower cost and the final bill came in lower than what they had quoted me. Great people and having an honest auto body shop is priceless! If I ever need work on anyone of my cars, Epps has my business for life! Way to go in providing a wonderful customer experience Epps...Cheers. read more

It nice to get a quote from someone and they follow through with it. I had a small paint job on my side mirror but they treated me like I painted my whole car. Matched the paint perfectly, no over stray, did the job right and on time. I had an important meeting after picking my car up and needed my car to transport. I didn't know if I would have time to get it washed in time but it turned out, I didn't need to worry. Epps detailed my vehicle perfectly! Thanks you Epps for doing what you say you're going to do. We don't get that much anyone lately anywhere else. read more

I highly recommend Epps. They were easy to deal with and the repair work was done right the first time!

I have used Epps probably 6 times now. I have referred two people to them that have used them. Every single one of these instances has been perfect. My friends still tell me they love the referral. Living in the one of the worst places (I have lived) to own a nice car, Lakeway, TX, I have been hit twice, broken into once ($11,000 damage), had the underside of a Volvo scraped due to a steep incline, hailed on once and door dinged countless times. Epps has fixed my cars time and again. The most recent time they fixed my Lexus which got T-boned from a clueless and careless driver not watching the road. The accident left some damage that they didn't find initially. Epps went the extra mile by redoing it until it was absolutely perfect. A buddy of mine owns an auto repair shop in Ohio where Bentley and Rolls Royce send their automobiles to be fixed in the USA. I learned from him how to spot excellent bodywork and paint work. I can tell you this, Epps is the only place I would take my car in all of Texas after seeing their work firsthand. It rivals my friends shop. There is no doubt Epps' group stands behind their work, is proud of what they do, and yields amazing work combining it with the best customer service. The people are super friendly and Ian is probably one of the nicest straight forward guys one could have an instance to do business with. I have never had an insurance company tell me Epps is on their "approved list" (been through three insurance companies) so that is another reason I use them. It seems as though the "approved list" is often full of companies that do lesser work on the cheap without really standing behind it. The last three insurance companies gave me contact info of other companies but I told them I was using Epps. The insurance companies have to honor your request and you should fight them for that. If you are on the fence thinking about where to take your car, don't even second guess it. These are the pros. Go there and be done with it. read more

Erin and Elizabeth office staff were very helpful. Totally satisfied with the work they did on my sons car, matched color and blended the color just right. When they brought out the car it was completely detailed. It looked awesome! Had to take it back for a minor door adjustment which they did while I waited, only took about 10min. They made sure I was happy with car before I left. Would definitely recommend! Don't wanna say I wanna be back. But if I had too, I would bring it here again. read more

Epps Body & Paint - Before Epps :( - Body Shops Near Me - Austin, Texas

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Wow wow wow! I 'kissed' an iron gate and twice and put a few scars on my beloved Chevy Silverado 1500 LTZ Z71 - didn't look pretty. The first time I called one of these mobile paintless dent repair dudes on craigslist and you could still see the 'scars'. The second time I took it in to Epps and Ian hooked up up. He gave me a quote for body work vs paintless dent repair. I opted for the paintless (a bit lower cost) and it came out looking brand new!!! I should have done this the first time and would have saved big. Do yourself a favor and bring your body work to Epps and ask for Ian the manager, he's awesome! read more

After getting a quote from another shop feeling a bit uneasy and overwhelmed I got my car and cried like a toddler all the way to Epps to get another quote. My daughter has used Epps and recommended them. What an amazing experience! I will never use another body shop. They were able to buff and work on my car right when I arrived and for pennies on the dollar of the other bid, I was off and gone and happy as a clam! They listened to what I wanted and found a solution for me that worked. I am very thankful and happy with the whole process at Epps! read more

Epps fixed up our Escalade perfectly. Couldn't even tell it got scraped and they did it for half the cost of other body shops in the area and way faster. Will definitely go back if we ever need body work again. read more

Go see Ian! After spending 20+ years in the military traveling all over the country and finally settling in Austin, we've (unfortunately) seen our fair share of auto body repair shops. Without question, Epps is the best we've ever found! Quality work, fair price, and personalized service, Epp's has it all. Recommend Epp's over all others! read more

These people are artists. They will make your car look like it came right off the lot. I always go to EPPs and they have always taken care of my needs. Love you all over there. read more

Ian and crew did an amazing job! Was finished a day before I was promised too! Thank you for your competitive prices, prompt and excellent service! Definitely recommend to ANYONE! read more

We hoped this independent shop would be responsive and provide a quality service, and a good alternative to dealers or national chains. We found it to be unbelievably slow and our rental car cost exceeded the relatively minor repair cost. Im sure they are nice people and the work is fine, but it appears they are pretty far down the food chain on getting parts or labor. read more

I was in a collision and dropped off my Nissan Titan at Epps Body and Paint. The employees were personable and kept me informed through the repair process. Epps dealt with the insurance company on my behalf and the work they did on my truck was seamless! I would not hesitate to use them in the future! read more

Just brought my car into Epps body & paint for what I feared would be an expensive repair. I managed to get my bumper hung up on a piece of metal in a parking lot and it pulled the front bumper assembly off. When I called this morning, Rita was very nice on the phone and said that they could take a look at it right away. They did. Ian looked at the car right away to give me an estimate and offered to have the tech fix it while I waited. It took less than 15 minutes to get the job done! I'm not a car expert, so it would have been easy to tell me that the entire bumper needed to be replaced, they could have charged me quite a bit more than I paid. I appreciate the honesty and the fast service. Thanks, Epps. You earned this review, my future business and recommendations to friends and family. read more

This place is an incredible blessing. Courtney and Erin know what they are doing and treat people with respect. Erin nailed my estimate and was on time with repairs. This shop may not be as big and fancy as others but you will not find better service or work anywhere. Go here without hesitation. read more

Very friendly helped me fix a broken bolt to secure the driver seat on my Toyota 4 runner.

These guys are amazing! We brought our BMW X5 in for some unfortunate repairs that needed to be fixed. They were top notch from start to finish! The car looks pristine and beautiful--like new! Customer service was exceptional and they even cleaned the interior of my car! Don't hesitate to bring your car here! read more

Honest, friendly, quick, and fair prices! I paid less than half of what I was quoted at other shops, and even less than what I was originally quoted at Epp's since they were able to get my part for cheaper than anticipated. They did great work, and my side mirror and sun visor were replaced in 12 minutes while I waited! Hopefully won't need to, but if I ever do, I'll be back. Telling everyone I know about Epps! read more

These guys are really great to work with- very fair and tell you what is going on with your repair. I had some really bad experiences trying to have other body shops give me an estimate, but Epps couldn't have been any nicer. I got my car back in beautiful condition- you would never know it had been in an accident. I highly recommend them!!! read more

Epps did a fabulous job repairing my wife's Range Rover. From the estimate, to the service and repairs, to the finished project that was completed on time, everything was first class. Thanks to Melissa , Ian and their entire crew. read more

Avoid this body shop, especially the manager. He acts like a small spoiled child. We took a car to them and got it back with the automatic doors and trunk not working. I tried to discuss the problem with him and he stormed off shouting that we should "just leave it and he will tell us how much it will cost to fix it." The problem is that it all worked when we left it. Things happen, especially when repairing cars, but you should always be able to have an adult discussion about the options. My advice, avoid this place and this guy. Find an adult to deal with. read more

We had someone back into us and damaged our front end. Epps worked with us and the insurance company quickly and efficiently. The work was top quality. We were very pleased and would recommend them. read more

Absolutely amazing service! This is my third time to use Epps, and I continue to be impressed with the service from the moment I walk in the door to the minute they hand me my keys. I highly recommend them! Happy customer read more

Had a little damage caused by a 'hit and run' in a parking lot. Epps got me in quickly, and worked well with my insurance-Allstate- to get my vehicle repaired and returned to me looking like new! The staff were professional and efficient. I highly recommend their work. read more

I just had a great experience taking my car to Epps. I have a Mercedes GLK 350 that I hyperextended the liftgate of on my garage door. Ouch! But Epps was able to take it the same day and had the parts ordered and the car ready to go for me in no time. I love that this shop is run by women. Everyone was very friendly and knowledgable. They are extremely trustworthy. They quoted me one price and realized that the car didn't need as much work as they had thought, so then requoted me another lower price. Talk about honesty! My car is back to being perfect! They even detailed the entire car! I'm happy to say that my family and I now have a new body shop that we can trust! read more

Just used Epps for the 2nd time (I'm a great driver, I swear!). I was rear-ended and the other driver had some very challenging/suspect insurance. Epps fixed the damage to my bumper and honestly it looks better than I ever remember. Better yet is that they worked with that crazy insurance company's procedures and I didn't have to deal with it. Thank you, Team Epps! :) read more

Wow, this place is top notch. I don't normally leave reviews, but felt like this time it was necessary. I stopped by today to get an estimate on how much it would be to repair a dent on my back bumper (was checking before paying my $250 insurance deductible) and I'm so glad I did! For just a tip, I was able to get my dent fixed in 20 minutes. This place has earned my loyalty and business, and I will be back for ALL of my families car needs. Thank you so much! read more

I had to take my car somewhere else to repair the damage done to my car by Epps while it was there getting an insurance claim repair. They did a terrible job and when I pointed out the scratches and dents on my car when I picked it up, they were horribly rude and ugly to me and my family. The new ownership has lost our family as customers - we had been bringing our cars here for over 25 years prior to this experience. read more

Caused damage while they were "repairing." I took it back and they said they fixed it but then the steering was off. Manager got upset at me even when I offered to pay out of my pocket for the damaged they had caused. read more

Awesome experience at Epps today! Friendly, Fair pricing, quick got me in and out. Erin thank you for turning my bad day into a good one. My dent is gone and my car looks like new! Thank you! read more

My wife and I were very impressed with the professionalism of the staff at Epps Body and Paint! We dropped off our vehicle to them on a Monday and they said they would try to have it to me before the weekend. I received a call on Wednesday that everything was on schedule. They called me again on Friday afternoon to let me know our vehicle was ready. Because I couldn't make it in on Friday, Ian came in on Saturday so I could pick up my vehicle. When I got there, my Tahoe looked brand new again! I can only hope I don't need to use a body shop again, but if I do, I will certainly be taking it to Epps! read more

I had a bumper that had come loose on our van from it catching on a curb and pulling it loose. I stopped in to Epp's to get a quote on getting it fixed. And they took a look at it and said they could fix it on the spot! Wow! I couldn't believe it. 15 minutes later I was pulling out with the repair done. They were timely and professional and what was even better was that it felt like you were in a true neighborhood auto body shop that cared about taking good care of you. I hope I don't have any paint and body damage again and I know where I'll go if I do. read more

Epps provides excellent service at a great price.

We had work done recently for minor dent on a Volvo and were very pleased with the results and customer service. They are very professional and reasonably priced. The end result was outstanding. My daughter recently took her Volvo in for more extensive body work and had the same kind of experience. Her car looked great. I highly recommend Epps and if I have a fender bender I'll be taking my Infiniti there. read more

Such nice people! Had gone to another local body shop right before and was quoted much more. Ian was so nice and so helpful! Appreciate the great customer service. Will definitely be using Epps for any future work. read more