I went in without an appointment fir a small issue. They took care of me right away and it was fixed in 5 minutes. What a pleasure!! read more

I couldn't be more pleased with my recent experience. I hit a deer and did extensive damage to the front left side of my car. The people at Caliber were so easy to deal with start to finish. They dealt directly with my insurance but kept me advised as to the status of the repair. I had been told 12 days and it was actually finished in 7. Happy surprise. My car looks like new and the work guaranteed for quality. Super easy experience with very nice people. I was even able to leave the rental car with them to return. For an accident, this was pretty painless. Thank you, Caliber. read more

James, Scott and Mark took superb care of my Cadillac CT5-V after I hit a skunk during their mating season- (Feb-March in Tx- who knew? ) The promised timeframe- beat by a week- yay! The quality- on a black car, imperfections can be very apparent, but the paint was flawless, not a sand scratch in sight and zero runs or nibs. -amazing! The price- all covered by my insurance and handled directly with them. For the work performed, I felt it was highly competitive The communication is what truly set them apart. Updates three times a week like clockwork, informed details on the repair process and exquisite post repair delivery! I am glad to know that if I ever do have another issue, I have a body shop I can trust; thank you, Caliber Dripping Springs! Yall the real MVPs. read more

I called Caliber after a referral from my State Farm agent. The mobile windshield repair team is EXCELLENT! They were prompt and professional. I highly recommend Caliber for windshield repair. read more

I started out very optimistic and was excited to have my new vehicle repaired that a deer ran into the side of. The vehicle had barely 5000 miles on it and we were heart broken. When we picked up the vehicle from the Dripping Springs location I noticed additional damage that wasn't there when we left the vehicle, scratches where the tech had removed the door trim panel, damaged the trim panel, missing a spot during paint in the door jamb, a scratch on the back bumper (they claimed that they did not cause the bumper damage although they had to remove part of the bumper to do the work). So we had to make arrangements for another vehicle, again, so they could repair THEIR damage. Now I pick up the vehicle and they obviously shut the door where they had just painted the door jamb so now there is an imprint of the weatherstripping imbedded in the paint. Now I have to make MORE arrangements for another vehicle and transportation back and forth to the body shop. Such a hassle for something that should be caught during quality control... oh wait.. maybe there is no quality control. My time has value but to Caliber Collision my time has ZERO value. read more

Caliber Collision - from top to bottom, a little hard to see - Body Shops Near Me - Dripping Springs, Texas

They did right by me and nailed their estimated completion date. It was a tough job with some added complications, but I have my vehicle back looking better than ever. The manager, Jeremy, even went above and beyond and delivered my vehicle to my home address due to my situation. Thanks again guys! read more

I can't say enough good things about this place. I have had to have body work done on two different vehicles here, and both times they went above and beyond my expectations. Most recently, they went out of their way to help me with a nasty door ding I got shortly after my vehicle was fixed here at no charge because they felt bad about how long my replacement mirror was taking, which was not even their fault/was out of their control. I just happened to call to see if it was a service they offered and was prepared to pay. Joseph was who helped me both times I've been here and coordinated everything and I can't thank him enough. Don't ever leave, Joseph! Such nice front desk staff too. Thank y'all so much for everything, I'll never go anywhere else if I need any future work done and will recommend y'all to everyone I know. read more

I had some big questions about the quality of the work, the number of hours to complete the work, the amount of area they claimed would need to be sprayed, and the fact that I had to pay for a complete set of car trim but they'd only need one door's piece. They did replace the mirror, which is not simple job, but probably, at least an hour's work. I had shared with the rep the loads of evidence to prove that they never actually ordered the trim kit, but changed me anyway, had paid hours added to do trim work, replacing it, and painting areas unrelated to the dent in the driver's door. Claiming they did all sorts of work totaling above 24 hrs, and over $2700.00, there remained scratches to the said trim, surface dings, road debris nicks, trim adhesive, around the concentrated area of work. I asked them prior to the contract to give me the bulk of the trim kit (which they never bought or used, but claimed they had, and charged me, too), but said the cleaning crew tossed it away. The fact is the original piece was dented, which the pulled off, heated and reshaped to match original form, glued it back after pulling the dent behind the trim and gave the area a polish. There were no creases or structural damages requiring body fillers or grinding, heating, or reshape to the door, front bumper, tire well, etc., which they claimed was extensively handled. In the end, it was 3 days later they admitted there was an error, so they gave a $243.00 refund 3 months later for the trim I payed $253.00. No adjustments to labor, etc. I don't feel vindicated, but sorely f*#~ed, and forever suspicious of Caliber Collision's practices! read more

I had to have some body work done recently after a minor fender bender. I chose Caliber based upon a previous good experience getting an estimate for work on my son's vehicle. Everything about this most recent experience was top shelf. James the estimator was prompt and professional. He kept me continuously up to date on the status of the job, and he walked me through the final outcome. Plus, they had the car ready a day ahead of their original projection. The body work was impeccably done and flawless, and they cleaned the car up as well, even to vacuuming the floor mats. I'd recommend them for any of your collision repair needs. read more

Just brought my truck in for yet another repair. (Sigh) Ivan knocked it out of the park with his level of professionalism and courteousness. I have found our new body shop for sure. read more

Outstanding customer service and work - I have found my new body shop!! Ivan was incredible to work with and has now earned all my future business. I had been a 15 year customer of a different body shop (near the Y) that was also a USAA recommended shop, but their service and work had gone downhill over the years. I searched out this Caliber location and am so glad that I found them. Thanks Caliber Collision and Ivan for a great experience, incredible customer service, and a quality job on my new car (that is now back to new again!). read more

They are direct pay with Amica. Called on 11/17/21 and asked to get scheduled. They asked for the appraisers estimate and I sent the same day. Called a couple weeks later for status and they said they had not looked at it yet. On 1/5/22 gave up and went with another shop - Berli's in Pflugerville who I had previous good results from. They could have at least let me know they would not be able to do the work. read more

First of all, I just want to say that Ivan is a phenomenal human being. When I arrived for my quote, the first thing he asked me was "Is everybody okay?" That first interaction I knew I was in good hands and cared for. I came in May for an estimate for my front bumper that suffered a gouge from a trailer hitch. Ouch. I'm a student so the deductible I had to pay took me a while to save up and pay for, but when I finally got the money together in September (a whole 4-5 months after my initial visit), I let them know and they were more than willing to take my car in the very next day. Ivan remembered me after this whole time and checked my car out again. He saw that I had a new scrape on my back right bumper from a hit and run in my work parking lot and took it upon himself to fix it for me. I was so beyond grateful that when I got back into the car with my parents I almost cried. I was so relieved that I didn't have to make a separate claim or somehow find another $800+ to get my bumper either replaced or repainted. The team at calliber make you feel cared for. They fixed my body clip, touched up scratches and rock chips for me all over the car, cleaned the exterior AND interior of my vehicle, and even filled up my gas tank. I can't put into words how grateful, thankful, and relieved I am to have been able to let these amazing people fix my car. I trust them 1000%. If you're reading this and you helped with my car at all, you ROCK. Thank you for everything you did for me and my car. I will be babying the heck out of her (her name is Mad Max lol). PS - please look at my attached photos to see the amazing job they've done. read more

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Great experience with Caliber Collision! Scheduled an appointment for an estimate and was quickly served when I arrived. Extraordinary customer service from Ivan. He examined my car and was able to buff the scratches out. Ivan was honest about the advantages and disadvantages of removing a tiny dent and having my car repainted. I appreciated his candor and the cost savings. I was in and out in about 15 minutes. Many thanks to Ivan for being customer focused. Fantastic service! read more

If I could give caliber collision on Fitzhugh ten stars I would. The customer service from start to finish was laser focused including updates from Charlene the rep that I was assigned to. I got a large ding in the side of my truck when someone hit me with their mirror in a parking lot. I scheduled the work with that person's insurance and received an email from Caliber minutes later. I was able to drop my car off and they had a rental car waiting. Simple, easy and well organized. The work was perfect and everyone I came in contact with was friendly and made me feel like making customers happy was the main focus. Getting your car repaired when someone does damage to it it's kind of a pain but caliber makes it simple with Easley and less painful. Thanks all. read more

Got my cracked windshield fixed up so fast! Painless process and great customer service.

World Class service. Period. I recently had my car bumped by two people in two weeks plus had some other body work earlier in the year, so I had experience with two other body shops & 3 insurance companies. I had the additional burden of some family health problems and a sick puppy. The other insurance companies and body shops service and quality of work had me nearly in tears. Thank God for Ivan and Christine! They turned everything around with their Awesomely kind, friendly, professional and Super Efficient treatment of a rattled client and the repairs to my car were lightening fast and Gorgeous! I feel like I have a new car and a new lease on life. I worked in surgery at the Cleveland Clinic and we knew the best marketing tool is the quality of service. As I said, World Class. I've been giving out business cards and sharing my experience with everyone I know. Ivan & Christine and I'm certain other employees I didn't meet are a real asset to Caliber Collision. Thank you all for your kindness and skill. -a very grateful and committed client. When the sun comes out I'll post some before & after photos if I'm able to edit. read more

BEST BODY SHOP IN DRIP!!! I brought my brand new 2019 Cadillac XT4 into the Dripping Springs Caliber after getting side swiped on Mopac a few days after I received my license plates. They were a preferred location of USAA, and conveniently located less than a mile from my house. This was THE BEST experience I have ever had with a body shop! I dropped it off the same day USAA told me where to take it, they finished it in a week and a half, and even took it all the way up to Covert in North Austin to get the special edition pinstripe redone by Cadillac's person who does all of their cars!! Ivan called me when he said he would with updates, and was super nice and professional! I felt like I was his most important client and my car was his priority! He even had someone drive me home when I dropped the car off to get repaired; AND personally picked me up so I could get the car when it was done! I have a new paint color too called Metallic Pacific that is two tone blue, changing colors in the sun and different lights to look like the ocean, and the paint job looks as good as new! I am SUPER impressed and will definitely use them again if ever needed (hopefully not!) If anyone I know asks for a recommendation for the best body shop in Drip I know where to send them! Thank you Ivan and the entire team at Caliber!! read more

Outstanding experience with Caliber in Dripping Springs. We were rear ended by a Geico vehicle. Geico set everything up with Caliber including a drop off time and rental. Caliber, and their manager Scott, did a great job of making us feel welcome, answering all our questions, and giving us an estimated time of completion. Scott kept us informed during the entire process. The work done was professional and we cannot even tell where the damage was. Completed right on time. 10 out of 10 for service, repairs, and professionalism! Would definitely use them again!! read more

James Rosnagle, was phenomenal. From the first visit to get an estimate all the way through the repair process. James worked with my insurance to handle additional damage not able to be determined at time of estimate with ease. James, consistently called with the status of my repairs. Once repairs were complete, James walked me through the areas of repair and made sure I was completely satisfied with his shop's repair work. After completion of repairs and upon delivery, James made sure my vehicle was returned to me cleaner than when I dropped it off. They cleaned the inside and out of my vehicle making it look beautiful again. I can not say enough about James and his team, and with out hesitation - I would highly recommend Caliber Collision for your auto collision repairs! read more

Had to deal with a hit and run/total loss situation - Scott and Ivan were both very helpful and knowledgeable. They did the right thing by totaling my car and were very precise in the estimate to explain the damages to my insurance company. Scott even gave me his personal phone number, when he didn't have to, so that I could keep in contact with him during the process. I really appreciated all their quick correspondences and help to get everything completed as soon as possible on their end. I also want to mention Abigail at the front desk because she was always lovely to speak with! read more

5 star service and employees who go above and beyond during a challenging time! The entire process was painless from start to finish, thanks to my service advisor, Ivan M. I chose the curbside drop-off service after a teenager slammed into my SUV, and uploaded damage photos to my front bumper prior to my scheduled appointment to save time. Having two little kids out of school due to Covid--thank you Caliber Dripping for making life just a little easier! read more

Caliber Collision worked with my insurance company to repair my Mercedes C300 after I backed into a truck. They finished the job on time with excellent results. I was particularly impressed that they called me to ask for a little more time because the in final inspection they were not completely satisfied with the work! Now that is service if you ask me! I highly recommend working with them. They provided a ride to and from Enterprise for my rental car. read more

Wow! Talk about a staff that has no clue what is going on. I call to set an appointment and confirm they accept Progressive insurance. I'm assured they do and my agent should contact them with the info and to set and appointment. My insurance agent calls and SETS an appointment. I call and confirm my appointment. The next day I realize I didn't get a drop off time so I call back. I'm then told they don't work with progressive and they aren't sure why their staff told me they do or why THEY SCHEDULED AN APPOINTMENT WITH PROGRESSIVE. I call my agent who confirmed they regularly work with Caliber and isn't sure why they are refusing service. My agent calls them and is told "Well, it's not set in stone but right now we aren't working with progressive. Caliber social media, progressive website, google, Caliber employees all say that Caliber works with progressive but for some reason they decided wasting 3 days of my time seems reasonable. All I can think is they didn't like the estimate from Progressive so just didn't want to take the job. Go somewhere else, these guys are a clown show. read more

These guys are awesome! My car looks great, and they even fixed my radio(fuse). They diagnosed and replaced the fuse as I was signing the paperwork to pick it up. Thoughtful, courteous and completely customer oriented! Thank you, Robert Armstrong read more

Fast and professional service is as good as it gets. Two weeks after hitting a deer which resulted in substantial damage to my vehicle, my car was ready and looking good! James handled everything, and even arranged for a special pick up time. I highly recommend this shop on Fitzhugh Road. read more

Thank you so much Caliber Collision for making my car beautiful again!! Unfortunately, a lady backed into me at our local Walgreens. Because it happened on private property I had to pay for my repairs. I did a lot of research and found Caliber. Could not be happier. James was amazing. He gave me a quick honest estimate. He worked with my insurance company and by Monday my car was in! I planned it around some oral surgery I had to be completed. Unfortunately it was more extensive then I thought. My car ended up being ready before the scheduled time (which would have been fabulous if I wasn't in bed with tooth pain). James went above and beyond and actually delivered my car to us!! Now that's customer service at its best!! I would highly recommended them to anyone who needs repairs!! You will not be sorry. My car looks fabulous!! Thank you James and Caliber for making this process so easy!!!! read more

Absolutely top notch customer service and workmanship. The car came back in pristine condition, and with little things addressed that were definitely above and beyond what was required. Couldn't be happier with my experience. read more

Caliber has done a fantastic job on damages to our suburban. Excellent customer service especially by Charlene! Always kept me informed, documentation was flawless, repairs were done well. Use this location and you shouldn't be disappointed! read more

Update: After a few months, more debris and flaws are becoming noticable in the paint on my front bumper cover. In addition the wax they used to cover up the scratch that they put in the paint has lost its effect. I'm changing my review from a 3 star to a 2 star because if its literal definition. I have experienced better. This is on a BMW none the less, so if and when I resale the car, it needs to look right. The paint match was well done and they were expedient. My only observation was that their was scattered small pin sized dust/debris and a small groove or two in the paint job of my bumper cover that was replaced and painted. It's difficult to tell in the pictures, but it would seem that their paint bay might need some new air filters or something, nothing major. In my experience, every place has their qualities and sort comings. There was no noticeable eggshell that was beyond that of the factory paint. I have worked with AMM in the past, and their job had no debris, but was a bit wavy in the right light. I would still recommend either place. Caliber was much quicker. I would rate both places as better than most. My only other complaint is that someone working on my car took it upon themselves to liberate all of the coins from my coin holder. They may have done it to clean or wipe down a surface, but if they want to go the extra length to clean (kinda) the interior of cars, they should at least put any loose contents in a ziplock back in the glove box or something. I took everything else out of my car, but I thought my spare change ($5 in quarters for air pumps and car washes) would be safe. Also their was an additional clear coat scratch on my car when I got it back. I pointed it out and they took it back and "buffed it" out. They also sprayed down my car with well water which left white calcium deposits water streaks on it, which is ok I guess, but they mad a point of saying, "hey look we washed it too" and pointing to an automobile that looked like a bathroom mirror after a violent open mouthed tooth brushing session with Arm & Hammer extra foamy. AMM actually buffed my whole car after they repaired it. But once again, I would hold them almost equal when it comes to the body work its self. Take my review as you will. Insurance paid for my work, so I cannot speak directly to price points. Despite any fallbacks, I still would not hesitate to recommend them, but I would also be honest about every detail of my experience as I have been in this review. (Photos are in google review, I can't add them on yelp for some reason) read more

My splash shield was damaged and I took it to caliber collision for repairs. They replaced all of the splash shields on my car for a very reasonable price. Ivan, one of the repairmen, was thoughtful enough to buff some blemishes out of my bumper for free. I'm Very satisfied with the business and the services I received. read more

1st Customer!!! But seriously I have never gotten into an accident and was somewhat scared of what to expect. Well these guys really treated me like family!! They really went above and beyond any customer service level. Called me every step of the way to tell me how the repair was going. Even told me the paint ratio for my car. Now I know I'm driving a white care with a drop of pink haha. But to everyone looking for a shop I recommend you go here, not only did they beat the other prices but they did a darn good job too! Also to the guys at Caliber Collision. I've never met such a passionate and close knit community like yours. Thank You Very Much!!! I can't express how grateful I am to have stumbled upon you guys. I hope you guys do extremely well because I know you guys deserve it. Again thanks for treating me like family! read more

I have used Caliber Collision on a few of our vehicles (after an accident) and the service and product has been great. But today, I had a different need. I had a piece hanging down underneath my car and called Caliber to see if they could fix it immediately because I'm traveling for the next 3 days!! Ivan Melendez answered the phone and didn't hesitate, telling me to bring it in right away and they'd fix it up. I did, and 15 minutes later Ivan was pulling my car around all fixed and ready for the highway. It was an AMAZING experience, with Ivan going above-and-beyond to keep me safe on my travels. I was so appreciative - it was a pay-it-forward moment and I couldn't thank Ivan enough!! read more

We've had a very poor experience here. My wife was rear ended in a parking lot and needed a new bumper. I picked this location because it was a preferred Allstate location and had good reviews. We've brought our car in 3 times now and it's still not right. They keep it for several days each time and don't provide the rental even though it's their fault we have to keep bringing it back. The people are nice, but I never had a repair shop do such a poor job. I've talked to my insurance about what our options are. Beware. read more

I brought my Acura MDX in for a relatively small problem with the bumper and one panel. However, I had scrapes and small issues all over the 2011 SUV. Caliber Collision on Fitzhugh is less than 1mile from my house but they are relatively new. Ivan did an AWESOME job and went above and beyond the original repair (paid for by insurance) to clean up the scrapes and dings all over the car. It looks close to brand new. Also, they did this in less than 2 weeks. I am VERY happy with the repair and the overall interaction. I wouldn't hesitate to recommend them! read more

I can't say say enough positive things about my experience at the Dripping Springs Caliber business and team. Mine was a minor repair, but we have all had the situation where a minor repair turns into a major headache. Just the opposite with the Dripping Springs Caliber team. From my initial evaluation to fantastic communication along the way to meeting exactly the completion time expected this was a great experience. Glad to have such a great business in our Dripping Springs community. Thank you. read more

The process to get our vehicle in, assessed and completed was very quick and the people at the shop were wonderful to deal with and the experience was very positive. I went here at the request of my insurance company but I am very happy I did. From beginning to end it was a joy. read more

They fixed the bumper on my convertible. Faster than originally promised. They gave me great communication. Thanks a lot.

They are awesome here. Ivan was professional from start to finish. They did great job on daughters car. If we need any body repairs done this is where we will bring all our vehicles. Thanks guys!!!!! read more