These guys take care of you until it's right. Period! Marwan knows his stuff. Trust me when I say I've been or called to almost every body shop in Austin/Round Rock and Pflugerville and no one. I repeat no one treated me like Marwan. Him, his wife and his daughter are the epitome of what a family owned business is about. But it's not just about who they are it's about the work they do as well. They fixed my car from what a mobile guy who jacked things up did. Repainted my whole front bumper, fixed my passenger fender, repainted the door handles, and fixed the rear bumper. Top notch work and no complaints. Even gave me a great referral to Xpel Austin who is going to take care of some paint correction, ceramic coating and some PPF work. All in all you'd be crazy not to go to Protech. read more

ProTech Body Shop - Front bumper - Body Shops Near Me - Austin, Texas

Fantastic work done by these guys. Not only did they repair the damage done to my car from an accident, they kept me up to date on the status of my vehicle. They also had to refinish a wheel that was scraped up a bit and it looks brand new!! Highly recommend if you need any body work done. read more

Best service ever! Everyone is very friendly. Someone backed into my car damaging the door and mirror - all fixed like it never happened, fast and easy. PLUS all the other dings and scratches have been buffed out and the car was detailed! Completely clean! I did not expect that at all and it was sure nice =D read more

ProTech deserves more than five stars. To start, they were incredibly friendly, efficient and accommodating when I stopped by with no appointment for an estimate. The owner of the valet company that damaged my car was very difficult to deal with but the people at ProTech were steadfast when it came to making sure to get in contact with him and get him to follow through with the repair. They went out of their way in all aspects and the damaged side off my car looks brand new again! They communicated with me every step of the way and ensured I was able to get a rental car with no issue. I cannot recommend this place enough! read more

I'm going to make this short and sweet. I wrecked my car then I took it here because it was the highest rated shop that was also a geico quick drop off or whatever it's called. Between them, the Enterprise rep and the Geico guy it couldn't have gone smoother. I should also mention that the estimate was very reasonable. My car actually looks better than before I wrecked it, no lie! If you have the misfortune to be in a wreck but you're looking for an auto body repair shop, this is the place. read more

Marwan and his entire family/team helped make a bad situation a good one. They treated me like family the moment I came in. They were incredibly thorough in evaluating my car, detailing the damage (our Audi got backed into), helping us get a rental, and keeping us informed as it got fixed. They finished a day early (even helped fix a dent in the process), and the car looks better than ever. They do great work and I thought they did it at a very reasonable rate. Very honest and I appreciate them so much! While I hope I don't need to go back, I'd recommend ProTech to anyone who needs body work. read more

I was looking for somewhere local to take my car after someone hit the side while it was parked and didn't leave a note. After seeing the reviews for ProTech Body Shop I decided to go in for an estimate. Nour was so kind and professional and gave me a good price to fix the area that was damaged. I didn't want to leave my car for a long period of time and she gave me a date do bring it in and said it would take two days. I dropped the car off on a Monday afternoon and got it back on Wednesday afternoon. It looks great and I couldn't be happier! I mostly dealt with Nour, but Angel called me a few times to update me and the guys in the office were great too! I hope I never need to see them again, but if I find my car in need of repair, I will go back without hesitation. Thanks everyone! read more

If you have a high-end car, this is the place your place. Let me explain. I had what felt like a very edge case situation take place where a bird had pooped on my newly painted hood, which left a mark on the finish due to acidity and heat. After a professional detail and buff from a separate company, the mark still didn't come off. The detailing company told me that I should take it to a body/paint shop to have the spot wet sanded and that it should be a pretty easy fix. I called ProTech Body Shop and asked to talk to their paint specialist and within 30 seconds was connected with Noore. First off, ring able to get on the line with a paint specialist that quickly is remarkable. The next thing that is noteworthy is that Noore new the exact predicament that I was in and was more than transparent about how she and her team could help and also the risk involved in trying to remove the mark in regards to preserving the clear coat. She knew exactly what she was talking about and was focused on setting the right expectations with me. Honesty is something that goes a long way and I appreciated that so much. She said that I could bring the car by the shop and she could take a look to better address the situation. When I arrived, I was greeted by a gentleman named Moorwan (apologies for misspelling names in this review). This gentleman was the owner of the shop and you could just tell his passion for cars. He helped me to address the spot on the paint and while barely visible to the naked eye appreciated the goal of trying to remove and assured me that his team could help to address it and explained the process that they would take. After leaving the shop, my original body shop where my hood was painted called me back and said they would take care of the spot for me, so I didn't take my car to be fixed at ProTech in the end, but still felt compelled to write this lengthy review. Why?! Because if my original shop didn't contact me back offering to take care of the spot, ProTech would have had my business. Their interaction with customers oozes with genuine care for craftsmanship and expertise. If there is ever another occasion where I need to address an area on my car, they will be the ones to do it. read more

I can't speak for others but all I can do is share my personal experience at ProTech. A few weeks back I got hit from behind and my car was badly damaged from the rear. After a few days I took the car to the body shop and started talking to the owner about the situation. Lets just say I've never met an autobody shop owner like him. I was impressed by his professionality, technical knowledge, fairness and sense of understanding. If you have ANY autobody needs I would HIGHLY recommend ProTech. Ask for Marwan .. he'll definitely take care of you. Here's an example about the type of guy he is. After the wreck, I started smoking heavily and he insisted that I should slow down or completely quit .. how many people do you know in your life(that you don't know that well) would say something like that?. Overall, I was more than satisfied with the work that was done on my car read more

This shop was amazing to work with as one of Geico's preferred partners. They explained everything in detail and were very knowledgeable. The work performed was top notch AND my car was detailed and waxed when I picked it up at no extra charge! Merry Christmas to me and my car! This was such a nice surprise. I would NOT hesitate to recommend Pro Tech to both family and friends! read more

Great bodyshop with a very friendly staff. They kept me appraised of progress throughout our interaction, and Marwan is so OCD about getting repairs done right and completely, even more OCD than I am, that I was relieved of worrying about the repair. They are now my bodyshop of choice, and hopefully next time for an upgrade or customization, not a repair :) read more

Just got back from Pro Tech and couldn't wait to write a review. My X-5 was hit on the passenger side door and needed to be replaced then the paint needed to be blended on the front panel and rear door. Looks like new. The service was fast, fair, exactly what he said it was going to cost and when I arrived to pick it up they were buffing our headlights clean because he said he couldn't stand seeing how fogged up they were. Thanks Pro Tech, can't wait till I get hit again to visit! read more

My car was destroyed when I had it shipped to Austin. Back window was smashed in and there were scratches and dents all over my vehicle. I took it to Protech for repairs and my car looked BRAND NEW when I picked it up. I couldn't be happier with the results and all for an excellent price! The staff was extremely professional, following up with the insurance company directly and providing constant updates. HIGHLY recommend this place. read more

ProTech Body Shop - Body Shops Near Me - Austin, Texas

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I heard about this place through some people in the car community and figured that if they trusted Marwan with their cars I could too. I was expecting the work to not be quite 100% but maybe 90-95% perfect. But I didn't expect the level of perfection on my car. Both doors open and close perfectly. There are zero markings or fading in the paint. I can't even tell where my Camry was hit. Thanks for the great work!! read more

I don't write reviews on Yelp as often as I should, but today I did not hesitate to make the time. I am so impressed with my experience with Pro Tech Body Shop. I agree with Jason V.'s entire post on June 4, 2020, especially his comment about the owners: "Him, his wife and his daughter are the epitome of what a family owned business is about." I have never had the level of customer service that I received from Noir and her mother. They were both very friendly and easy to speak with every time we interacted The level of communication was prompt and consistent. Noir went above and beyond to help me with problems that I had to deal with that had nothing to do with the repair of my car (had to replace the windshield on the rental I was driving due to a huge ding from a rock on Mopac). Not many businesses will do that without expecting something in return. But she happily helped, no strings attached! The work on my car was already finished and she continued to offer and give her assistance. As for the work...quality. You cannot even tell the right side of my car had been repaired. I have finally found my go-to body shop for the future and will refer Pro Tech Body Shop to all my friends and family! read more

They went above and beyond to repair my 2008 Nissan Titan. It looks as good as the showroom floor models. Nothing spared, paint looks perfect, clear coat looks perfect, they even cleaned the truck inside and out and all the unaffected parts as well. Customer service number One. MOST IMPRESSED. read more

They did an excellent job in repairing my car via a Geico insurance claim. Excellent and efficient work and the kindest, most courteous staff. I would definitely go to them again for any future car issues or repairs. Thank you, ProTech! Alyssa Drury read more

My poor Audi was with ProTech after an accident left her needing a lot of suspension and wheel work. The team at ProTech did a great job of communicating with Audi and my adjuster through part ordering and reordering (after Audi sent the wrong parts more than once). The customer service was high value and they kept me in the loop through the entire process. I was greeted with smiling faces and my vehicle was spotless upon pickup. So far, everything feels repaired and it's driving like a brand new car! Will definitely continue using ProTech as my go-to auto body shop. read more

I am insured by Geico- recently switched to them as a matter of fact. While parked on the side of the road in a Brentwood neighborhood, my car was side-swiped. I filed a claim under uninsured motorist with Geico, and they sent me to ProTech as it is close to my Austin apartment. My experience with both Geico and ProTech were nothing short of outstanding. This is of course a frustrating process--dealing with any kind of auto accident and insurance claim--but Geico and ProTech made it so simple and were so pleasant along the way. I was able to pick up and drop off my rental car at ProTech. When I arrived there to drop off my vehicle, Protech had called Enterprise, and they were there waiting on me with an awesome Jeep Wrangler rental. ProTech staff also went out of their way on several occassions. My car was acting a little funny on the drive over to ProTech and the staff spent at least 30 minutes diagnosing the issue for me- testing the battery, alternator, etc.-none of which they charged me for. They eventually found out that I needed a new battery and even did some research to help me locate the cheapest battery I could buy without sacrificing quality. They said to come back and they would install it for me free of charge- just the nicest! When I returned a few days later to pick up my car, the work was absolutely beautiful. Not to mention that the estimate was completely reasonable. My car looked brand new. They even detailed the car inside and out. I have a dog--she sheds quite a bite--so my car hadn't looked that good since I drove my Jeep Cherokee out off the dealer parking lot. To top it all off, the store owner, Marwan, was absolutely delightful. He had presents for me when I picked up my car! He gave me a a coffee mug and a key chain that had the ProTech logo on it. So very thoughtful, pleasant, and all around good at his job. Finally, there is an ADORABLE mini aussie that runs around and rules the shop. I would come back to this place again in a heartbeat- whether I was insured by Geico or not. A fantastic local business. Give them a chance, and you will not regret it! read more

Did great work on my car, and was always willing to double check with insurance and give updates

The people at ProTech are AMAZING and their service was super quick. My 77 year-old mother had someone hit her bumper and knock it loose in February before Covid. She's been scared to drive it and to go get it fixed. We went together to ProTech and received excellent service. Everyone was wearing masks and made sure to stay a safe distance from my mom. They were extremely kind and were able to fix her bumper with no problem. My mom's been worried about this for 7 months and ProTech got it fixed in 20 minutes. Thank you ProTech so much your time and energy! We'll definitely be coming back your way for any other repairs!!!!! read more

Without any reservation, I recommend ProTech Body - the owner is very professional and his staff take great care to communicate and deliver high quality work on-time. Thank you ProTech! read more

Where do I start? I had the pleasure of destroying a large purple bookshelf on IH35 at 60 mph with my 2011 Ford Explorer. The the bookshelf was decimated, my vehicle experienced some front end damage. Needless to say, this incident was extremely frustrating -- until I got to Pro Tech. I was greeted by the front office staff and Marwan with smiles. I had never needed a vehicle to be fixed through an insurance claim before but Marwan walked me through the damage to the vehicle and outlined the entire process for me, which I appreciated. From my experience, albeit little, with auto repair businesses the folks who run it don't need to be overly nice - you have a problem with a vehicle, they have a service that fixes your problem - it's a business transaction for most. I was treated like a friend by Marwan. I thought it was important to outline what a great individual people who see this will be dealing with. Once I had the claim in, the expectation was set that the following Friday (about a week later, for parts and labor, and they were busy). Pro Tech called Enterprise for me, to have my rental vehicle pick me up. Fast forward about a week (that following Friday), and right on time, I get a call from Pro Tech explaining that my vehicle was ready. I was extremely impressed that it was finished on time, just based on other experiences with body shops. Upon arrival, I saw my 2011 Explorer. It looked brand new. Again, I was greeted with smiles from Marwin and staff. He wanted to show me his work on the vehicle. Although I was there as a customer to have work done, I got the sense he wanted to show me because he was proud of the work, and truly wanted to see me happy. He was extremely thorough. I could have not been more happy with my experience here. A lot of the stress from my bookshelf incident was mitigated once I started the process with Pro Tech. They've earned me as a loyal customer moving forward! Thanks Pro Tech!! read more

Had a bunch of questions for the owner when I dropped my car off. He answered a few and then stopped me and said, "I'll take care of this." He was right - I can't detect the repairs, even on parts that were re-shaped and not replaced. read more

I've been in two accidents since I've lived in Austin and all I can say is I wish I had known about ProTech Body shop the first time I had repairs done. They are EXCELLENT. The whole process from start to finish was quick and easy. I would definitely recommend them to anyone looking for exceptional service. A special shout out to Nour who provided the BEST customer service! Thank you for your help! read more

Best service I have ever experienced at a mechanic shop. Honest family owned shop! Great service and work. I had my break pads changed, aux cord fixed in my BMW, and they even reset all the yellow and red symbols on my dash. read more

I had an exceptional experience with ProTech. I have a fairly new Audi S4, which is by far the nicest car I have ever owned. By a longshot. Well, someone scraped up the side in a parking lot pretty bad, and they had Geico insurance, so I picked ProTech out of a "streamlined process" list. The appointment was made, rental ready to go, and they got to work immediately. Well, a day later I go the call that they had accidentally broken a window, and I was furious ... I also had a new tint job that was very expensive, and just couldn't believe my car was in worse shape than when I dropped it off. They assured me everything would be good as new, and that the tint would be perfect, and even wanted to see the exact type, brand, and shade that I got. They wound up getting OEM Audi glass, went to the tint place to ensure a perfect match, and fixed the main paint and body damage to perfection (all in about a week, which was incredibly fast). Communication was great, the work is truly "good as new", and they have earned a lifetime customer (hopefully not a frequent one, but "stuff" happens!). I am a perfectionist German car driver (probably called worse on the roads), and if they can make me happy in this situation, I can assure you they truly run a great business. Oh yeah, the amount the insurance company paid for repairs was completely reasonable, so even if it is not an insurance claim, get a quote from these guys - very reasonable pricing. Many thanks! Vince. read more

I was referred by a friend who brought his 911 there years ago. He had a great experience. The on-line reviews seem authentic. So I brought my C300 in. My C300 was in good hands. It hit the hood, the grill, and the bumper. It comes back impeccable. It is spotless through and through and in-and-out. It is even like brand-new under the hood. And it has a lifetime warranty. They have multiple eyes checking and re-checking the work. It is not only to one technician's satisfaction but to everyone's satisfaction which is beyond my expectation. They welcome me to come back for any little thing and free of charge. by the way, i didn't use my insurance but i noticed the insurance guys work closely. the whole end-to-end experience is seamless and efficient. The online reviews are all authentic and genuine. so if you any service, get an appointment and don't hesitate. read more

Brought my 2013 BRZ here for a Geico insurance claim for an attempted breakin plus additional body work unrelated to the claim. Marwan takes pride in his work and it's very good. Awesome customer service and good prices. He charged me exactly what he quoted. Plus he handled the logistics so I wouldn't be charged additional days for the rental car. Protips: Stay away from West Memphis and go to Protech, they'll take care of you. read more

This review is long over due but I have to say what a pleasant experience it was to deal with Marwan and his staff. They are extremely reliable and professional. They will make sure that you are happy until the very end. Marwan takes pride in providing the best customer service and it definitely shows when you talk with him. Also they did such a great job fixing up our Honda Pilot, it almost looks brand new! Thank you again for a great experience. You have been highly recommended to our family and friends! read more

I had an issue with the headlight on my truck and a small patch of scratch on the bumper. A friend suggested Protech and I went by. Marwan, the owner was very helpful, friendly and knowledgeable. He knows what he is doing and got the work done in the time he promised. The work was also impeccable and was one of the most reasonable price I could find anywhere. I would definitely recommend and would go back to him if I needed to (hopefully I don't have to). read more

This place was awesome! I have had several experiences with body shops and never got the same service and feeling from them as I did here. This is a nice family run business that I felt really actually cares about getting your car fixed and providing excellent service. They were really easy to deal with, kept me in the loop, and stood behind their work. The owner brought the car out to me and told me if there was anything I was unhappy with to come back and he will make it right. I don't imagine that being an issue though since the car looks like new and all repairs look clean and even. If you need some car repairs done, go see these guys. I know that if I ever need this type of service again, I won't hesitate to go back there! Thank you so much, ProTech! read more

Protech Bodyshop is the best car repair shop in the town. My car was returned as brand new with extreme care and attention given to the details. I got my vehicle back 3 days in advance to the due date. Marwan had superb customer service and treated me like a friend. To top it all, I also received a discount on my deductible. Awesome service..!!! Highly recommended to all for any repair or maintenance work. Share with your family or friends. You will be amazed. Cheers to Marwan and team.. read more

Amazing service and even better workmanship. Someone backed up into my car and damaged the bumper and lights. I took my car here and they got on it right away and even dealt with the insurance company for me. I really appreciate the work and constant communication I got here. Will only take my car here for body work from now on read more

ProTech Body Shop - Body Shops Near Me - Austin, Texas

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As much as I would hate to admit it, being an agent for another insurance company.... I have to say they were GREAT and super FRIENDLY to deal with. From the start with calling Geico to make my claim all the way to the end with the hand shake from the owner of ProTech body shop. The finale the work in less than 3 days and washed, vacuumed and detailed the tires.i miss this kind of customer service and I will highly recommend them to anyone for auto body repair work. Thanks to all of you and your superb customer service!!!!!!! read more

Our Car was hit in the rear by a large pickup truck. The estimates to repair the car by the insurance company's had them declare the car a total loss. Protech was able to repair the car at less than half the insurance estimates. They did a great job! I highly recommend them. read more

I reached out to Protech for a custom job on my BMW 4 series. I wanted to install a body kit and a few other aesthetic parts. Marwan assured me he can do it and was genuinely interested in working on the car. Not many bodyshops in Austin are skilled to takeover the custom jobs as Protech. They even helped to get the parts from my home and deliver it to the shop. Marwan and his team were very prompt in giving me feedback and updates on the installation of parts. He himself gave utmost care to my car and he is very proficient with working on BMWs. Protech did a great a job in paint matching the bodykit to my car and could not be happier how my car turned out to be. I will always go here for my future car needs. I highly recommend Protech body shop if you need any repairs or custom job in Austin area. Great service and great people! read more

I had a flawless experience with Marwan at Pro Tech. I brought my car to him after a hit-and-run--someone rammed into it while it was parked at Starbucks. He took the time to carefully evaluate the damage, gave me some solid advice about dealing with the Enterprise rental car people ("don't buy their insurance"), and assured me that his team would take the utmost care with restoring my car's bashed-in bumper. He was respectful, honest, and communicative throughout the whole process. When I picked it up, it was as good as new. Big thanks to Marwan and his team. read more

Recently went through Pro Tech for the Geico Xpress Service. Everything was handled professionally and smoothly. Had to take my car back in for a second time for post-repair creaking that I noticed and the owner and his wife were more than helpful. This was something only a person driving my car day in and day out would have noticed so I do not blame them for that. Would recommend 100%. read more

Cars are my passion, and recently I was able to purchase one of my dream cars. Unfortunately less then 2 weeks later, my car was sideswiped by a careless old man. I asked some of my car enthusiast friends for recommendations and they highly recommend ProTech. Walking into the office at ProTech it was obvious the place was ran by car enthusiasts, from the turbocharger lamp sitting on the table in the waiting room, to the countless framed magazine features on the walls. After speaking with Marwan, the owner, I learned he built all the show cars in those magazines. Marwan and his team went above and beyond to get my car looking perfect, and they treated me and my car like family. If you care about your car you should absolutely take it to ProTech! read more