we have been buying vehicles from Leif Johnson for Buda for years. Since 2019 we have bought 4…read morevehicles from Marissa in the Fleet department, 2 personal, 2 business. she know we are not wanting to negotiate, we k ow what we want, and she gets straight to it! she is amazing to work with. then there is Hailey in service. Hailey is amazing, always bends over backwards to make sure we as good customers are always taken care of! I would say she has gone above and beuond more than once!

I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

I was completely impressed with Niyah Hinojosa and Jherlyn Avila. My car looked amazing. They even…read morewent the extra mile and stayed late so I could pick up on a Friday afternoon. Wonderful service, professionalism and timeliness . I am grateful for all that you do!

Ok, just spoke to Alex, My appointment was cancel 2 hours prior dropping my car, they have screwed…read moreup before and they gave today to drop my car at the shop. I called around 11:00 to double check that Gerber and enterprise and I am able to get a ride to enterprise. John at Gerber calls 2 hours prior just to say, the Girl that made your appointment is new she did not know. Enterprise does not have cars, I need to re schedule you for a later day, WHAT THE HELL. Now I call and THERE IS NO MANAGER. SO GERBER YOU ARE NOT RELIABLE, YOU DO NOT CARE ABOUT CUSTOMER SERVICE, OR MAYBE YOU TO BIG THAT YOU DON'T NEED THE PEOPLE. Had a talk with Noel that has been serving Pflugerville for almost 15 years, I truly respect our conversation, I will be dropping my car with Him after all. Noel Thank you for taking the time to listen and make things right. Thank you Noel

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

Continental collision treated me great. Mark was on top of everything and able to price match every…read morepart I needed with the OEM replacement. Also, the body shop guys did tremendous job on my Honda Civic. It was like nothing happened. Can't recommend them enough.

Dan was incredible! Easily the best body shop experience I've had -- and unfortunately I've had a…read morehandful over the years. Having to juggle everything with Progressive Corporation and Enterprise Rent-A-Car can be stressful, but Dan made the entire process feel easy and seamless from start to finish. He took so much pressure off and kept everything moving smoothly. Dan and the whole crew at Continental Collision Center absolutely knocked it out of the park. The car looks amazing and I couldn't be happier with the results. Huge thanks to Dan and the Continental team!

This was my second time using Quality Auto Body in Leander, and they've impressed me both times…read more Their customer service is genuinely great, and you can tell they're honest and actually looking out for you. They walk you through the repairs, help keep costs down, and never cut corners or sacrifice quality. Joe and Chris are easy to work with, super knowledgeable, straightforward, and just easy guys to talk to. They make the whole process simple and stress‑free. Both times I was expecting a big number and was beyond surprised at their estimate! Highly recommend Quality Auto Body if you ever need any kind of body work. They've earned my trust, and I'll keep coming back, but hopefully not in the near future.

Dinged my Mustang the other day. Went in around 8AM on a Monday. Ton checked out the damage to the…read morequarter panel and estimated a quote around $1800. I wasn't using insurance so they immediately got to work. I noticed the car looking good as new. They even buffed out a scratch on the trunk that I had requested. Would recommend this shop for your car collision needs. They used the tri-coat paint method which is the same as the Ford factory. Overall very happy

Eddie turned my experience with mechanics around, especially as a gal buying a used truck (and had…read morenot had a vehicle for 4 years). I went to a mechanic before him that was taking up to 2 days for an estimate and kept pushing me off. Eddie listened to me- was kind, direct, fair and got my horn fixed, battery replaced and front & back brakes tended all within 1.5 days. Communication was excellent and I felt in safe/good hands. Thank you All Points Auto Electric!

Best place in Austin for your car! I came here and I truly felt heard and taken care of. If you…read morewant honest work by professional and talented people this is your spot!

I have a 2016 Volvo and have been here twice. Both times Tom and his colleague were patient in…read morelistening about my car's problems and answering my questions. I appreciated that they didn't talk down to me. They were thorough in explaining their proposed services and provided recommendations on what should be repaired now and what could wait. And best of all, my car was promptly repaired. I highly recommend Luxury Auto Works on North Lamar.

I had been bringing my 2011 Jaguar XJ to this location since 2016, shortly after they opened. For…read moreyears, I genuinely believed I had found a service shop I could trust. Unfortunately, that changed after my most recent visit.I entrusted it to the facility for routine maintenance. I expect their service team to take responsibility for the vehicle while it is in their possession. In 2025, I brought my vehicle in for its 50,000-mile routine maintenance service. After getting the vehicle back, I later discovered a crack in the windshield and that the driver-side mirror was no longer functioning properly when the vehicle was placed in reverse. This is not my everyday vehicle. I travel frequently and can be away for weeks at a time, so I did not notice the issues immediately. When I contacted the shop, I was questioned about why I hadn't reported the damage sooner. I understand their question, but I also find it frustrating after being a customer since 2016. If I were trying to make a dishonest claim, I certainly wouldn't have waited months to say something. I had trusted this shop with my vehicle for years and had no reason to expect that I would need to inspect every function immediately after a routine service. What disappointed me most was that my concerns were not addressed in a way that made me feel like a longtime customer was being taken seriously. No assistance was offered regarding the damage. I have now moved on and will be taking my Jaguar elsewhere. **My advice to anyone using this shop: CHECK YOUR VEHICLE BEFORE AND AFTER SERVICE.** Walk around it, inspect the windshield and mirrors, and while the ignition is running, check all the electronics, cameras, sensors, lights, warning messages, and other functions before leaving the property. After nearly 10 years as a customer, this experience was enough for me to take my business elsewhere. This version is intentionally factual and avoids making claims about what caused the damage unless you can establish that