Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

I could not have been more pleased and satisfied. The work and service at Austin Body Works were…read moreoutstanding. They kept me informed and did GREAT work in a timely manner. I would HIGHLY recommend them to anyone looking for quality body work and paint. They really cared about me and satisfaction. Fantastic value for my time and money.

If I could give more stars I would. It is so hard to find good shops, and I was so lucky to find…read morethis place. They were so kind, fast, and accommodating on my hatch repair/replacement . The work was top-notch, but the customer service really put them over the top for me. They will certainly be my go to in the future.

These guys helped me out with fixing two doors on my car that were malfunctioning. They helped…read moresame day and for hundreds less than another collision shop had quoted. 10/10.

C&S Body Shop was excellent in every part of fixing our truck after a collision. The towed the…read moretruck right away, handled insurance and did an terrific job.

Can't say enough how C&S is a look no further kind of place. Lupe made sure my carbon fiber hood…read morewas prepped and painted perfectly. He even recommended I blended it in which was the right call. They even fixed two chips that were on my fender and painted the underside of the hood. Daily beater or garage queen C&S will get your ride fixed up correctly!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Took a truck with no dents to these people and was told it would take 30 days . They spent a couple…read moreof days on it , then sit it by the fence for 3 weeks , it wasn't until I got angry did they decide to work on it again , this was mid November . First he said it would be ready before Christmas , then January 2 (which it was still in primer) at the latest . they painted the truck without putting up there spray booth and there was dirt all in the paint . Finally got it back January 21st . After having it one day , I noticed broken exterior parts , scratches, a large run , the grill popped out and interior damage , plus they didn't paint the back of the cab , nor the front of the bed . I was told to bring it back and they would make it right , all they did was keep my truck another 6 weeks and returned it to me still damaged . Interior damage estimated at $1600 , broke both door panels ,, overhead plastic in door way , and broke plastic on the B pillar which is going to be very difficult to find for my truck . Headed to another body shop to see what the exterior damage is going to cost . Lawyer contacted. Owner is unwilling to fix the issues and says , ( His exact words ) Quote, "because your truck is old , you should have known that things would break and I can't be held responsible "

Super nice guy, very honest & thorough with his work! He goes above and beyond what's expected…read more I've never had a body repair & paint shop go the extra mile as Inez!!

Always the Best work and the Best price! They are so good it's worth going out of the way to get to…read morethem! Highly recommended! Richard is so nice and his staff is great. It's not your typical shop, but it's better than most, so the outward appearance doesn't matter. Things aren't always what they seem. Their work is legit. That's what matters.

I am so impressed by the excellent customer service and work on my car I received by Jamie. He went…read moreabove and beyond to get my car looking great again! Having an employee who clearly cares about what he does and how respectful he treated me goes a long way!!! More companies need people like Jamie!! Thank you!! Many recommendations for Lisa's Paint and Body Shop!

THE BIG: Dent repair shop near Slaughter of south Austin. Very big garage and plenty of parking in…read morethe narrow lot. THE BLACK AND WHITE: Google maps couldn't pinpoint exactly where the dent repair shop was. Make sure you turn into the same road that the tropical smoothie cafe is on and keep driving down. Charlie is the owner and keeps himself busy, couldn't get an appointment until a month after the initial visit but that's because his prices are more reasonable than other shops. Charlie's knows a lot about dents and we had a pretty lengthy discussion about how to fix them. Not a simple plunge. And when the car was in the shop, he would provide text updates along with pictures on how well the repair was going. Very nice! THE FINAL BAMBOO: Highly recommend Charlie for any type of dent work. Very knowledgeable, reasonable prices, and friendly. The dent work for the sides of my car as well as the hatch came out to be around $1K.

Charlie took great care of me and my car, after a woman backed into the side in a parking lot…read more Luckily it was very small and the impact was at ~ 2mph or less. Charlie repaired it in one day! I hope I never have to use his service again, but if I have to, this will be the only place I will go to.