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    Caliber Collision

    4.4 (20 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    One of many spots where the paint meets the molding (or whatever its called) and is lifted/uneven and prone to peeling

    My insurance "highly recommended" Caliber Collision b/c they do "quality work." Well...I don't think my insurance knows what quality work is because this shop did a terrible, awful job on their body work...who knows how lazy they were with the mechanical portion of fixing my car!! First time using Caliber - driver-side front end got wrecked and had it towed to the Caliber Collision in Round Rock but they wanted to take it to this "non-drive" location off Bluff Bend. So, they transferred my car. They kept me up to date on how it was going, and I think they got it done in a few weeks which wasn't too bad. They then transferred it back to the Round Rock location so I could pick it up. So far, so good. However, when I saw it in the parking lot, ready for me to take it home, I was very disappointed. So many things wrong with the body work, I immediately asked for a manager (at the RR location - even though they did not work on it there). Below is the list of the errors shown in the photos I uploaded (photos uploaded backwards - sorry): Photo #1: There's a spot on the bumper that is raised - which should have been sanded down/fixed before starting the painting process Photo #2: There's several spots all over where the paint on the moldings (or whatever they're called) seem lifted or uneven; all I know it's not supposed to look like that and can cause more peeling Photo #3: The paint was already peeling in several areas when I picked it up - that small looking crack is actually where the paint cracked and is now prone to peeling (did they not use sealer??) Photo #4: and more paint is gradually coming off in other spots... Photo #5: There's over-spray dripping on my side mirror Photo #6: and over-spray on the other side of my mirror Photo #7: and compound "dust" on my hood that won't come off... Photo #8: The headlight isn't settled in its' place properly, you can see where it's pushing the rubber outline out/in The color of my bumper didn't match the rest of my car (most people wouldn't have noticed but I have an eye for this type of thing). There's a clear difference to me, and it looks like they only blended the side quarter panel with the driver door but the bumper wasn't blended with the quarter panel nor the hood. Now I have three different shades of white on my car. Photos would not have shown this - that's why there's no pictures of the mismatched whites. So! I called my insurance and asked if I can take it anywhere that was NOT Caliber to get it fixed but they wouldn't pay for it b/c Caliber has a Lifetime Warranty on their work and I was told that I need to give them (Caliber) a chance to fix it. Fine. I was NOT going to take it back to this shop so I contact the Round Rock location that I picked it up from and asked for them to fix these mistakes. My car is at the Round Rock location right now, so we'll see how that one does.

    Lee K.

    Just had my car fixed at the Caliber Collision Non Drive for a hail claim. The shop was fast, courteous and, on time with the repairs. I just got my car back and it looks great!

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    7 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    I can't say enough good things about my advisor Michael Rocha. He made sure the job was complete and done right to the very end. Thank you!

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    8 years ago

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    Review Highlights - Caliber Collision

    The manager, sent me daily progress reports so I knew exactly what was going on the entire time!!!

    Mentioned in 3 reviews

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    Gato Body Shop

    Gato Body Shop

    (3 reviews)

    The first time we used Gato was about a year ago when our daughter had a fender bender through…read moreinsurance. Fast forward, a year later she unfortunately has another one with a low community poll that shouldn't have been there that tore up her bumper and grill. We now live out of state. On our way home to Austin on a 9 hr drive Tuesday, it occured to me to call Manny and see if he can last minute repair her raggedy bumper for a reasonable price out of our pocket (not hers or insurance). He says yes, but he can't complete it until Tues/Wed of next week. I stress the importance of me getting out of town by next Monday. So what does he do? He gets it done PERFECTLY by Friday. Days in advance for less than it would have cost me where we now live where the work would have been barely mediocre. We really appreciate Manny going out of his way and doing a great job. We highly recommend Gato! Thanks. We hope we don't have to return too soon for the same car. But if we do, we know where to go! Gato Body Shop.

    My truck received damaged to the passenger rear door, right rear quarter panel and rear bumper. I…read morewas referred to Gato Auto Body for repairs. I met with Manuel to discuss the repairs. Manuel is very easy to work with. He worked with my insurance to ensure the damages were covered. I stopped by to visit a few times. Manuel and his crew always made time for me. During the repairs his crew would show me the truck and inform me how the truck was built and how the repairs would go. I recently picked up my truck. The repairs were awesome. My truck looks brand new. They took the time to clean the vehicle inside and out. I'm very appreciative of the great job Manuel and his crew had done. I high recommend this body shop for your repairs! 5 stars to this shop!

    Caliber Collision - bodyshops - Updated May 2026

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