Fantastic! My daughter severely scratched and dented one panel of the side of her car and Certified Auto Body was fairly priced, super professional, upfront, and kept me updated through the whole process. Highly recommend! read more

I begin this journey almost 6 months ago. I am not a spring chicken, but feel like one. I went for an oil change at my favorite Subaru dealership in Georgetown and walked out with a brand new bright red 2024 Crosstrek. As you get old, you get bold! I had the beauty exactly two weeks, with paper plates still intact. Driving to work on our glorious I35, I was rear ended by a company truck, thank the stars above had insurance. I wanted to puke. I attempted to contact a few body shops suggested by Subaru and they wanted nothing to do with the insurance the company truck carried. I began yelping collision shops. Several 5 star reviews appeared at Certified Auto Body. I took the plunge. They were 5 minutes from my house on Dessau road. Matthew was beyond amazing. We discussed the damage and I made my decision. That was March 29th. Matthew took me to get my rental and the journey. There were so many kinks in the process. The car was a 2024 and Subaru changed the tail lights. None were available and no ETA. I called weekly and god bless Kelly for putting up with me. I gather for several months Subaru HQ led us down the rabbit hole. Long story short short, I contacted Paul, the former service manager at Georgetown Subaru, and lo and behold with his help, Matthew was able to secure the tail light system and the final repairs began. I picked up the car yesterday, September 28th. Matthew told me it would look brand new, I prayed his idea and my idea of brand new were the same. OMG, I forgot what the car looked like in 6 months, but this car looked like it had just come off the showroom floor. I wanted to jump for joy and cry at the same time. Trust, excellence and caring for your customer, is hard to come by. Matthew, Kelly, and Certified Auto Body possess all these qualities and let's add patience as well. From minor to major damage, you will never do better than here. Fair, honest, with amazing results, this is your place! read more

Certified Auto Body - Body Shops Near Me - Austin, Texas

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Outstanding experience! Matt provides exceptional customer service--he communicates clearly, responds quickly, and really works with you to meet your needs. He priced out several repairs for us and even broke them into more manageable steps. His quote was very reasonable, and he saved us about $700 by finding more affordable parts instead of going through the dealership. Best of all, he fixed our headlight the same day and the work is flawless. Quality repairs, fair prices, and great service. Highly recommend! read more

I had a hit-and-run about a month ago, and it severely damaged the rear part of my car. Not only did it leave the rear bumper with a big dent, but also the frame inside was so damaged that I couldn't shut the trunk. I had to use a bungee cable to secure the trunk so that it wouldn't wide-open when driving on a bumpy road. I have been driving my Elantra for over six years with no collision accident, and it was very sad to see it in such a condition. I did some online research on a few local auto repair shops before paying a visit, and one of them was Certified Auto Body. Among all the shops I visited, I felt that Certified Auto Body would be the one I could trust to have my car repaired. Matt and Kelly, the owners, were very friendly and sincerely caring for their customers. When my wife and I were about to take a Lyft back home after dropping off my car at the shop, they were willing to give us a ride, and it was very kind of them. The service price was really reasonable, and they prioritized the customers' satisfaction and quality service. And yes, Matt did an amazing repair job on my car, and it was done quicker than expected. I am very happy with the result and can finally shut my trunk. This shop is relatively new and may not have as many reviews as others. But, with the highest confidence, I can strongly recommend this auto shop to anyone in need of repair. Give them a chance, and you will be very pleased. read more

I needed some work done on the side of my car where I was t-boned. I was paying completely out of pocket. No insurance. I searched a little bit and found Matt at Certified Auto Body. Drove and saw him for a free estimate which he got to me that evening. I asked him when I was at his shop doing the estimate about how long he thought it would take. He said a week or less. I told him I wanted to be in San Antonio on the following Wednesday. He informed me he would have space for me the next day, Thursday. I checked the estimate and brought the car back to him on Thursday after work. Matt was waiting for me. He was communicative, prompt, affable, funny and smart. I could tell from the minute I started talking with him I liked him. On his day off, Sunday, he called me and told me that he thought he could definitely make that happen and he did. Mind you he just had a baby girl so sleep was abviously an issue. He delivered and he delivered more than what he assured me that he would do and promised that he would do. The work that I received coupled with the transparency and honesty that he gave me regarding what I thought was possibly a bent axle or hub which was actually only a control arm which he diagnosed replaced and fixed when he could have told me it was more. Fixing the wheel and then color matching my very detailed Pearl paint. Wow! When I was picking up my car, I walked into his office and told him it looked better than when I bought it. Matt told me he does things like he would do them for himself. I'm the same way and respected the hell out of that. I went to fill up my car and realized he had not cut any corners when I noticed the inside of my fuel well door had been painted with the same care as the visible parts. This is a small business owner with ethics and quality of service that I strongly recommend. read more

I would recommend this company to everyone, they were so helpful.They got my car back to me quickly. I was updated often on the repairs being done on my car. My car drives wonderful. Looks great. I am very happy with the company's work. 10/10 read more

Mathew (the owner) was fantastic! Very transparent, explained everything along the way, would send me updates with pictures, very fairly priced, and repaired a very crunched side of my daughter's car in a week! It looks brand new! Super friendly, professional, highly highly recommend! read more

Cannot give enough stars to Certified! Took my Challenger and fixed it like it rolled off the factory line. Incredible service, great communication, and top notch professionalism. Certified went out of their way to get my car back to me as soon as possible. 10 outta 5 stars. Thank you, thank you, thank you! read more

Certified Auto Body - Before - Body Shops Near Me - Austin, Texas

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On this date October 7 2024, drove an hour 1/2 (Mathew) swear was going to do best job done ever and replace trim new 4 $600 than offered 2 option 4 $2,000 dis included "painting" particular piece da needed to get heat wit hot water than pull back. Note: He said da to me . Note: paint on the truck was 100% no need cuz there's dis antiscrach clear plastic So, after the talked, I spilled the situation n who was responsible 4 damage he was not doing it 4 $600 no more n if I still choose da option he was not going to replace the rear trim "new" like he told me changed his word and said it was alI going 2 be hot watered and try 2 do the best he could than asked If I could please get the estimate on "paper" or "emailed" to me cause I thought I had saw a GIGANT sing front the building da says Free estimates after that he looked at his phone for quite 5 secon and hit me with the I charge $50 to send estimates. Chat: I don't know what to think of dis read more

Certified Auto Body - Liars. Mathew tried charging me $50 to send me both estimates hi gave me. Big O sign says otherwise FREE Estimates - Body Shops Near Me - Austin, Texas

[Best Experience I have ever had in life with a body shop!!!] I just wanted to take a minute to say just how wonderful Certified Auto Body was. If I could give the team 7 stars on the Google 5 Star scale I would. This true husband and wife owned and managed business not only gave the most amazing customer service in person but was also fast, communicative, and helpful in ways I could only imagine. Their promise to not require the deductible is true. In my case I had two claims with Progressive so I would have needed to pay two deductibles (one for hail damage, and one for a parking lot hit and run). For the hail damage I was given a check by Progressive and the other Progressive paid Certified Auto Body directly. My cost was actually a little less than the check I was given and the work was phenomenal. Not only that, but they also thought it would take about 2-weeks to get done because of parts, and it actually took only 7 days! Again, I can not recommend this company more. Happy and satisfied customer just does not do justice to my true feelings. Also if you, like me get anxious about dealing with these kinds of problems with your vehicle; please put those feelings at ease because you will be in great hands. read more

Excellent service, professional work! Our 2019 Nissan Rogue Sport had bad scrapes on passenger side doors. Owner Matt was responsive in giving us a competitive quote. Body work was completed quickly, the car looks line new and you can't tell it was ever damaged. Highly recommend! read more

Fixed my car after insurance tried to screw me. Good price, good results. Trunk wouldn't close, but now it does. Cost was beneath the estimate given by another source. I highly recommend Certified Auto Body! read more

Amazing customer service with quality work and a quick turnaround! Satisfied customer.

Great communication, great business. Always there when you need them. I took my truck for and estimate and they did such an amazing job. They would work with you every step of the way! read more

Yesterday, I intended to stop by and get an estimate for my car door that was distorted in an incident and leading to noise and water leak. When I arrived I realized I need to call for reservation for them to take a look. I called and 30 minutes later met with the owner. They knew right away what needs to be done. After giving a quote, I was expecting to hear the next available time slot that they could start working on it, maybe a week or two later. Instead they asked if I could leave the car with them for a couple of hours. This was a total surprise, they would take me home and pick me up when it's done (fortunately I live only 6 minutes away). About 3 hours later, it was done. The work was completed in a very timely manner and the quality was great. I would recommend this business to anyone. One more thing, don't let the location and it's dusty surroundings deter you from giving them a call. read more