They did a great job. Price was competitive relative to other options. Friendly staffread more

The staff were super friendly and professional. Did a great job and had fair pricing.read more

I couldn't be happier with Covert Collison! I was sent to them as a walk-in from Covert Cadillac…read morefor an issue I was having with my driver side door. I signed in and only waited a short while for Manuel to take a look at my door. He diagnosed it on the spot and then said he could fix it in under 25 minutes that day. Incredible news! He actually got it done in less than 20 minutes and it's good a new. I'm so grateful and satisfied for the service I received from Manuel and Covert Collision.

Convert Collision replaced my bumper after a random metal plate fell off a dump truck and hit my…read morecar (scary). I appreciated how they got me connected with a rental car quickly and worked with my insurance seamlessly. I admit that it was hard to keep up with the status (it really shouldn't have taken long to replace and paint the bumper after receiving the parts or looking for additional damage). I'm giving 4 stars because they did not paint match at all. The front bumper is way too white and doesn't match the rest of the car. Cost was reasonable, though this was through insurance so it didn't matter much to me.

This is a lengthy review, so buckle up (ha...ha)…read more I initially sought out Autocraft because I needed to get some rear-end damage repaired on my Tesla (i.e. trunk replacement). They were booked out pretty far, but long story short, they ended up being able to move up my appointment (drop off) date a bit earlier than initially anticipated, which was great. The downside of this was that I was spending some time in San Angelo, TX (which was a couple hours' drive from this location, so that was kind of a pain. However, I got scheduled, and dropped the car off with Autocraft, and they hooked me up with a shuttle over to the Enterprise to pick up my rental. Cool. Everything is going smoothly so far. A note about the drop-off: Christian was the one doing the intake for the car, and he marked all the areas that they intended to remove/replace with a black grease pencil (which I have photos of, and will be attached to this review). Moving on... Over the next few weeks, there were some dealings back and forth between myself, Autocraft, and my insurance company, which was mostly just trying to get everything settled between the estimate, accepting the estimate, and getting the monies where it needed to be. BREAK--- Goodness, it's been 3 years and I completely forgot that I never finished this review... Hopefully I can pick up where I left off, if not, I'll sum it up. The general overview is: Autocraft overcharged my insurance (not my business, I guess), then did generally kind of sloppy work (which took forever), then tried to trick me with incorrect tint (first of all, they actually didn't even re-tint my small back windows after replacing them, and didn't tell me even though they knew I would have to make a two hour drive down there - trying to pull a fast one, so I had to fuss about that and make them get those windows re-tinted, which resulted in further delays and a total waste of time by me even having to make the drive there and back for nothing. Then, then ended up charging my insurance the $1k deductible AND ALSO taking payment from me, so in essence, collecting an EXTRA $1k, until I happened to catch on and had to fuss about that issue to be corrected as well. Then they played around and acted like they didn't have a way to return the funds (after taking their time trying to "figure out" what the discrepancy was), to finally cut me a check. On top of all of this, when I FINALLY went to pick up the car when it was allegedly ACTUALLY ready this time, the tint was still not correct (I had ceramic UV tint, they just got the same tint rating, but the cheap regular tint), there were some chips on my back glass (they acted like they had no idea what this was from - of course blaming it on the fact that they were already there before they started the work), the truck had a bit of misalignment - although it worked fine, it was a little off (and still is to this day). THEN, the finale, to add insult on top of all of the rest of the ~4-6 weeks that this took, when I picked the car up, by the time I got there (remember, two hour drive), it was late in the evening, and they were closing... They managed to poke a hole in my driver's side seat (I know EXACTLY what this was from - Christian specifically, but probably more of their staff, walk around with grease pencils in their back pockets, tip UP), and when I pointed this out, Christian blamed it on my husband (who got in the car for 30 seconds to move it and was wearing SOFT sweatpants with NO pockets on the back or any type of grommet or anything else. So that turned into another argument, and they finally agreed to replace the seat (still issues with this to this day as well), which resulted in... you guessed it... ANOTHER WASTED TRIP. I finally got my car back and just took it and left it alone because I was SO TIRED of dealing with these people and their shenanigans, it was RIDICULOUS! DO. NOT. RECOMMEND!!!!! I cannot express this enough!!!!! DO NOT TAKE YOUR CAR HERE FOR REPAIRS! If I could give ZERO stars, I WOULD!

I had an excellent experience with this body shop. Edgar was my representative and he was…read morephenomenal from start to finish; professional, responsive, and very helpful throughout the entire process. The work was done flawlessly, and my vehicle looks amazing. The customer service and attention to detail truly exceeded my expectations. I highly recommend this shop and working with Edgar!

I loved the way Twomey Auto Works fixed my car. The paint looks amazing, and my car looks brand new…read moreagain. They have a very friendly and responsive staff. Tanner and his team worked fast and efficiently throughout the whole process. I would definitely recommend them to all my friends.

I had a minor accident with cosmetic damages, and had to get some parts replaced on the front of my…read morecar. Based on some recommendations and location, I decided to give Twomey a shot. They did a great job and were honestly more helpful than my insurance company. Everyone thought for sure I'd be paying $2k for the work I needed, but it came in under $900 which includes my deductible. It was all repaired in less than one day. When I took my car by them to get the damage appraised, they informed me that it would take week for one of the main parts to be sent to them. They actually bolted my broken bumper back on to hold it in place so I didn't have to use a strap to tie it down. I thought that was really kind of them. Bonus: They have Willie the dog.

I have used Gerber Collision twice and each time I have had excellent service with Dave! My car…read morelooks new again and functioning back to baseline . He was able to negotiate best price with my insurance carrier (Progressive) and made transition from uploaded photos to actual shop estimate seamless! Highly recommend . Trustworthy

I do not recommend taking your vehicle to this shop…read more Communication was extremely poor from start to finish. My vehicle sat at the shop for three weeks without anyone working on it, and no one kept me informed about the status. I constantly had to follow up myself. Before bringing my car here, I had two independent shops inspect it, and both concluded that the damage was related to the accident. My insurance company directed me to this shop because it was part of their DRP (Direct Repair Program) network. When I explained the issue to the service advisor, his response was, "This is a body shop, not a mechanic shop." Despite that, State Farm later informed me that my mechanical damage claim was denied because this shop reported that the damage was not accident-related. Based on my experience, I would encourage anyone to carefully research where they take their vehicle. Just because a shop is in an insurance company's network doesn't necessarily mean it is looking out for your best interests. If you have the option, consider getting an independent opinion before relying solely on a DRP shop's assessment. I was disappointed with the lack of communication, the lengthy delay, and how my concerns were handled. Unfortunately, I cannot recommend this shop based on my experience.

I have used Epps Body and Paint several times over the years. Their work is pristine and the price…read moreis very reasonable for what quality you're getting. I live in Round Rock now and plan to travel to them to my front bumper replaced.

Got rear-ended on 620. Epps gave me an estimate the next day and got me scheduled for repairs when…read morethey could. Excellent work and excellent office staff at Epps! Hopefully I don't need to go back soon, I'd recommend them 10/10!

Today, on my way back to Austin, my alternator belt snapped, which caused a lot of problems with my…read moretruck and forced me to pull over on the side of the road. I started looking for a nearby repair shop to fix my truck, and I found Bastrop Auto, which is the best in the area in terms of roadside service over the phone. From the moment I arrived at the shop, the staff did their absolute best and provided excellent customer service. Vanessa, thank you so much for helping me today, and also thanks to Juan who repaired my truck in such a short time. Thank you so much, guys.

I drove my toyota sienna in to have the transmission swapped out with a used transmission and had…read moreto tow it away after they didn't change the transmission fluid on a crate transmission! They denied taking it for a test drive when I had reset the tripometer before I gave it to them and it showed miles on it! They said they would redo the job for free without taking any accountability. My van had to be be scrapped, I was down the 4k+. They actually broke a bolt to my air filter housing and put a sheetrock screws through my housing Instead of replacing the bolt. All behind some crazy Christian vibe, so sad. I wouldn't take my lawnmower here. I am a master mechanic of 20 years and will be doing all my own wrenching after this pathetic experience.

They did a great job. A little on the pricey side. They were very communicative through out the…read morewhole process. They finished earlier than they said

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!