Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

THE BIG: Dent repair shop near Slaughter of south Austin. Very big garage and plenty of parking in…read morethe narrow lot. THE BLACK AND WHITE: Google maps couldn't pinpoint exactly where the dent repair shop was. Make sure you turn into the same road that the tropical smoothie cafe is on and keep driving down. Charlie is the owner and keeps himself busy, couldn't get an appointment until a month after the initial visit but that's because his prices are more reasonable than other shops. Charlie's knows a lot about dents and we had a pretty lengthy discussion about how to fix them. Not a simple plunge. And when the car was in the shop, he would provide text updates along with pictures on how well the repair was going. Very nice! THE FINAL BAMBOO: Highly recommend Charlie for any type of dent work. Very knowledgeable, reasonable prices, and friendly. The dent work for the sides of my car as well as the hatch came out to be around $1K.

Charlie took great care of me and my car, after a woman backed into the side in a parking lot…read more Luckily it was very small and the impact was at ~ 2mph or less. Charlie repaired it in one day! I hope I never have to use his service again, but if I have to, this will be the only place I will go to.

Looks like they are closed. Just gave three starts so I could post here…read more Did Oscar go somewhere else? He had such good reviews and I need my car fixed. I live south - so sorry his south location is closed.

I hit a deer on a cross country trip in Fredericksburg and my Kia Soul was annihilated. I had a…read morelocal mechanic help me strap it back together enough to drive it to Austin, and took it to Big Boys. This car looks brand new, and Noe helped make sure the cost was as low as possible while walking me through every step of the way. They made payment easy and I couldn't say enough for the service.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

After being involved in an unfortunate incident, of someone else's making, I found myself in need…read moreof a quality auto body repair facility. After reviewing Yelp, I decided on Pacific Custom, to assist me with my vehicle, as I felt the repairs would be done correctly. Gerry and the entire team here, kept me informed during the process and assisted me, above & beyond, with my Insurance Co., who ended up Totaling my vehicle based on the age and extent of the damage. So, even though I did not get to experience their expertise to the conclusion of repair, I felt very well taken care of, and wouldn't hesitate to use or recommend them!!

Can not compliment these great people enough!! Honest, hard working, professional, caring, go over…read moreand beyond to satisfy their customers!!! Did a wonderful job on repairing my 2020 Honda van. They worked hard to stay within my means and prevented my van from being totaled. I had cosmetic damage due to hitting a very large feral hog but required many parts and sensors to repair. The van looks brand new!! You want great quality work at honest prices then don't go any where else!!! They've got my forever business. Thank you Misty, Jerry and crew!!!

Amazing service every time, Laura is great at communicating and we will continue to take vehicle…read morethere anytime we have work needing to be done.

Warning USAA claimants. Beware of this shop that is a USAA star facility. I was side swiped and…read morethey took my vehicle almost completely apart to have it totaled. Areas not even in the accident I.e. drivers side and top of truck. It made it to where it could not be put back together to keep. And some damage near the roof was not even there when I took it in. I'll let the pictures speak for themselves. Before and after

Very professional! I certainly wished Caliber Collision could have fixed my car. I KNOW they would…read morehave done a great job. Would gladly take my car there for repairs and advice. Mary D. Rabon- OKC, OK Sister lives in Austin, TX; and all her neighbors say go to Caliber Collision for car repairs.

This is the second time I use caliber collision at this location, and I have been more than…read moresatisfied both times. They finished my car repairs on time and they did such a great job. I will recommend them to family and friends.

Daughter's new 4Runner got nailed by a 2 minute hail storm on Christmas Day. Esteban at Dingz…read moreHappen got us in the next day and quickly made the hood look like new at a very affordable price. Highly recommend.

Words can't even describe how grateful I am to have a company like Dingz Happen exist in Austin,…read moreTX. I had an unfortunate mishap that happened to my Tesla which resulted in a nickel-size ding. I visited multiple PDR places in Austin, TX and most of them gave me an absurd quote estimate on getting this repaired. Let alone, it would've taken me almost 1-2 months just to get my car into the other place's facility. HOWEVER, Dingz Happen came and saved my life. First of all, Steven (owner) has such great customer service and was very quick and detailed with his response. He was able to get my 2023 Tesla Model Y in and fixed within 24-hours. Additionally, the technician named Gabe was also PHENOMENAL. Both of these people knew exactly what they were talking about and what they were doing. If there is ANYONE in the Austin area looking to get a dent/ding repaired, please don't look anywhere else but Dingz Happen. 10/10 recommend this to anyone!

Grady and his team did a great job painting my truck hood and roof. They nailed the paint to where…read morethere is no difference from the rest of the truck. And they did it at a very fair price. I couldn't be happier!

My car looks like NEW! The hood of my car was dented, and the paint was scraped off by someone who…read morehad thrown a brick at my car - Grady and his team fixed the car where it looks completely brand new. I am in disbelief at what I'm seeing! I cannot recommend them enough. Thank you!