I had a concern about a dent on my windshield and this company reached out the same day. Sarah…read morehelped me through the process and booked an appointment that worked around my schedule. They are a mobile mechanic, so it felt much easier waiting in the comfort of my home for the job! The technician, John, was professional and finished the job in an efficient manner, no complaints. Highly recommend for all your auto glass needs!

It was Saturday morning, and we were driving down 35 when a rock flew right off a truck and hit our…read morefront windshield. Beyond anything else, getting a crack repaired as fast as you possibly can is key. I did a quick search on yelp and called Reliable first. They let me know, they could be at our house in 2 hours. Within 2 hours, the tech arrived at my door and knocked out the crack fill and repair. In no time, the crack was nearly gone. It's been almost a year now and it hasn't spread out even the slightest. All around quality work and good price.

Hello Updating My Review from Google Map Again…read more I am so disappointed about the install. The windshield installed had a chipped edge, surface scratches all over, and during the install they made zero effort to cover the interior of my car so had shattered glass all over the inside. The guy tried to vacuum it with a shop vac, but there's so much glass. It's inside of my vent on top of my stereo screen on the floor of my car. What's even crazier is when I voiced a concern about this is he told me this is how he's been doing it for 10 years and no other customers complained about glass shards all over their car. I find this incredibly hard to believe. I don't know anyone who likes glass shards in the car. Then he told me that I get what I pay for because I was trying to pay a lower price, I was going to get a lower quality job. I have never heard of such a crazy thing! Anybody who has a job should be trying to do their best at their job every day. Even if you were getting paid zero dollars, you should still do your best work. Always! I appreciate the installer being willing to warranty the glass and put in a new one, but due to the mess the first time there's no way I'm going to let him touch my car again. So I called around to a corporate company to quote a new windshield and I found out that their prices are less. So really the whole idea that you get what you pay for is complete nonsense. This guy is charging more than the corporate guys and doing a worse job. I learned my lesson this time. ***Update: when the new company out came to remove this dinged up windshield, they discovered that Azaz used some abnormally thick glue to bond the windshield and there were giant globs of it along the inside hood of the car. Their tools broke trying to cut through the crazy adhesive. PS in case anyone else wants to avoid this experience ASK before the install to cover your car! If you have glass shards inside the car use the car goop to clean it. Change your air filter so you don't breathe in glass shards!!

The price was in line with professional expectations so i am disappointed that the guy who showed…read moreup had crap tools and didn't clean up much. Dropped adhesive on the pavement. Adhesive smudge prints on the door. Didn't even clean the glass.

We live well south of Austin and Greg suggested a place halfway, which was great for me…read more He arrived on time and finished installing a new windshield on my wife's car sooner than estimated. She later reminded me of the prior windshield install on her 22-year-old Lexus SUV, that the after-market backup camera didn't work. This time it worked, and registration and toll stickers looked like they hadn't moved. Excellent job. Thank you again.

I couldn't be happier with the service at Adequate Auto Glass! Jay did an outstanding job repairing…read morethe chips in my truck's windshield, and he went the extra mile by getting the truck washed afterward. My truck looks brand new! The care and attention to detail made this a fantastic experience. I highly recommend Adequate Auto Glass--and a big thank-you to Jay for taking such great care of my truck!

So glad I found this company to replace my windshield. They were able to come out the same day,…read morewere reasonable, responsive, and efficient. Everything went smoothly, and I would hire them again.

Glad I shopped local - Thanks Marquis you are a pro. Highest rating service, price and courtesy.read more

I went here for window chips for 2 different cars. I was able to make an appointment, but they…read moreaccept walk-ins for chips. The staff was very professional. They quickly took care of the chips and I was out of there in a jiffy. They are also reasonably priced compared to other vendors I got a quote from. I will be using them again if I have any glass issues!

Quick service, a likeable staff, and their waiting room is amusing. My second visit. What's not to…read morelike?

I had a great experience at the Safelite on south I35 in Austin. I booked the appointment through…read moremy insurance app, but I have also used the online booking through their website, and it's equally as easy to use. My appointment was at 9:30, and I arrived at 9:08. The lobby is quiet, no loud TVs blaring. There is water and coffee available. I got a text at 10:08 saying they were starting service on my vehicle, and it was done by 10:45. A lot of people did arrive after me, and I know the wait time is usually 2.5 to 3 hours when they're busy, so that's what I was expecting anyways. Installation so far looks great. There was a little dirt mark on the fabric of the roof on the passenger side. I will update if there are any problems, but overall I am very pleased!

After agreeing to a price that included an online discount, I was later hit with an unexpected…read moreadditional charge that effectively removed that discount. The initial pre‑authorized charge for the mobile windshield replacement was correct -- but the second charge that appeared the next day was never disclosed, never approved, and never explained. The phone number shown on the invoice, which appears to be the local shop, routed me every single time to a call center. I had to re‑explain the situation repeatedly, only to be told the $100 discount had been retroactively removed. I was promised a reimbursement within 3-4 days. That never happened. What followed was a cycle of complete non‑responsiveness: the "local" number always routed back to the call center, the call center couldn't reach anyone at the shop, emails to the manager went unanswered, and every attempt to get a real update resulted in the same scripted responses with zero actual action. In my experience, the lack of transparency, the unauthorized additional charge, and the inability to reach anyone who could resolve the issue reflect extremely poor customer service practices. Prospective customers should be aware of how difficult it may be to get help if anything goes wrong.

I didn't even use this place and yet it was a phenomenal experience. I was in a car crash over the…read moreweekend and came in for an estimate. Stan was immediately welcoming and patient as I was obviously stressed and asked a million questions. The most amazing thing is that he helped me figure out next steps with my insurance, etc. that I had 0 clue about!! I had NO idea to do any of those things and he walked me through everything that needed to get done. I made those phone calls outside the shop and he even asked for an update to make sure I was okay. He was so kind and could have absolutely given me a crazy high estimate like other places I visited, but instead just wanted to help me. He told me that we are overcomers and overcome this I shall :') He went out of his way to help a stranger, and in his words, do the right thing, rather than make a profit and that speaks strongly to his character. So even though I didn't even use the place, I highly recommend!! And if I ever god forbid am in another accident, this is where I will go :)

After a fender bender the rear bumper was detached. I got half of it reconnected but couldn't…read moremanage the other half. I brought it in for a repair estimate, but the tech instead spent a few minutes (in the blazing sun) and was able to get it all reconnected. I tried to pay, he told me not to worry about it. He did say that the clips are now weak and if it keeps detaching and I need a replacement, I'd be looking at about $1800. I thought that was a little high, but looking it up, it seems like there's extra labor for things like recalibrating the parking/collision sensors.

Called him at 7:35am and he was able to come out to my workplace and fix my rear windshield within…read more3 hours. Good price compared to going to the big shops.

Totally forgot to give J1 a review after using them back in January. I've been referring everybody…read moreto him since I was so happy with his work. Long story short, I needed a new windshield on my Mini Cooper and every place I called said that nobody had the right windshield in stock and the earliest anybody would do it was the next day. Most of the following week. J1 figured out how to get the right windshield and come to me same day for the job. He was also competitively priced with everybody else. Excellent service and the windshield has caused me no issues in the last 9 months. J1 is the first company I will call for any windshield job hands down.

Excellent work on my F350 truck. Very flexible with scheduling…read more Competitive pricing. Super efficient once I arrived....quick turnaround.

I got the most expensive tint they have, a couple years later here's both vehicles. I'd figured…read moretint jobs last longer than this, I called about getting it replaced but was quoted full price. I'll just peel it off and go without tint. Nice people but maybe there are better options out there.