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Independent Auto Glass

4.7 (36 reviews)
Closed • Closed

Request a quote

Response time

1 hour

Response rate

100%

Services - Independent Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Independent Auto Glass Photos

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Recommended Reviews - Independent Auto Glass

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A DIY suggestion is crazy

I requested a quote for a windshield replacement as I was shopping around. To suggest a DIY is crazy!

Fixed backseat passenger's window on drivers side.

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2 days ago

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1 month ago

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7 months ago

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1 year ago

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1 year ago

Very fast, honest friendly service from these guys! Definitely recommend if you need windows or windshields fixed.

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3 years ago

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2 years ago

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2 years ago

Superfast, professional service. Highly recommend this company, and Osvaldo in particular.

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Photo of B P.
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3 years ago

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3 years ago

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5 years ago

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3 years ago

Communicative, friendly, effective! You can hardly see the windshield crack - well done!!!

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Photo of Jeff H.
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2 years ago

Business owner information

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Walter A.

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2 years ago

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5 years ago

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3 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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Photo of Aj I.
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6 years ago

Oswaldo and his knowledge were great in what my needs were. Mobile service with great response time

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7 years ago

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7 years ago

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5 years ago

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Photo of Ma L.
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4 years ago

Oswaldo was amazing with my car a few days ago. Cannot recommend this place enough! He was very knowledgeable and worked fast.

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Photo of Kyle G.
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7 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

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7 years ago

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6 years ago

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8 years ago

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7 years ago

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9 years ago

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Photo of Jasmin M.
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10 years ago

Really friendly and on time. Best price in town. And even came back to fix a chip no charge. Great guy!

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Review Highlights - Independent Auto Glass

“Price was very reasonable and Oswaldo and the person I spoke to on the phone were both very friendly.”

Mentioned in 14 reviews

Read more highlights

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Safelite

Safelite

(197 reviews)

I had a great experience at the Safelite on south I35 in Austin. I booked the appointment through…read moremy insurance app, but I have also used the online booking through their website, and it's equally as easy to use. My appointment was at 9:30, and I arrived at 9:08. The lobby is quiet, no loud TVs blaring. There is water and coffee available. I got a text at 10:08 saying they were starting service on my vehicle, and it was done by 10:45. A lot of people did arrive after me, and I know the wait time is usually 2.5 to 3 hours when they're busy, so that's what I was expecting anyways. Installation so far looks great. There was a little dirt mark on the fabric of the roof on the passenger side. I will update if there are any problems, but overall I am very pleased!

After agreeing to a price that included an online discount, I was later hit with an unexpected…read moreadditional charge that effectively removed that discount. The initial pre‑authorized charge for the mobile windshield replacement was correct -- but the second charge that appeared the next day was never disclosed, never approved, and never explained. The phone number shown on the invoice, which appears to be the local shop, routed me every single time to a call center. I had to re‑explain the situation repeatedly, only to be told the $100 discount had been retroactively removed. I was promised a reimbursement within 3-4 days. That never happened. What followed was a cycle of complete non‑responsiveness: the "local" number always routed back to the call center, the call center couldn't reach anyone at the shop, emails to the manager went unanswered, and every attempt to get a real update resulted in the same scripted responses with zero actual action. In my experience, the lack of transparency, the unauthorized additional charge, and the inability to reach anyone who could resolve the issue reflect extremely poor customer service practices. Prospective customers should be aware of how difficult it may be to get help if anything goes wrong.

Austin Body Works

Austin Body Works

(145 reviews)

East Austin

I didn't even use this place and yet it was a phenomenal experience. I was in a car crash over the…read moreweekend and came in for an estimate. Stan was immediately welcoming and patient as I was obviously stressed and asked a million questions. The most amazing thing is that he helped me figure out next steps with my insurance, etc. that I had 0 clue about!! I had NO idea to do any of those things and he walked me through everything that needed to get done. I made those phone calls outside the shop and he even asked for an update to make sure I was okay. He was so kind and could have absolutely given me a crazy high estimate like other places I visited, but instead just wanted to help me. He told me that we are overcomers and overcome this I shall :') He went out of his way to help a stranger, and in his words, do the right thing, rather than make a profit and that speaks strongly to his character. So even though I didn't even use the place, I highly recommend!! And if I ever god forbid am in another accident, this is where I will go :)

After a fender bender the rear bumper was detached. I got half of it reconnected but couldn't…read moremanage the other half. I brought it in for a repair estimate, but the tech instead spent a few minutes (in the blazing sun) and was able to get it all reconnected. I tried to pay, he told me not to worry about it. He did say that the clips are now weak and if it keeps detaching and I need a replacement, I'd be looking at about $1800. I thought that was a little high, but looking it up, it seems like there's extra labor for things like recalibrating the parking/collision sensors.

Independent Auto Glass - autoglass - Updated October 2026

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