I sweet baby SL was screaming at me The folks at German auto fixed it quickly and with a high degree of professionalism. They were especially accommodating about the timing which Chris I really appreciate. My baby doesn't scream anymore unless I open her up on the highway which is frankly more of a growl. Thanks guys Cars are more than pieces of metal and being able to leave them with someone is trusted wonderful. read more

German Auto Center - My car - Auto Repair Near Me - Austin, Texas

Been bringing my German cars here for years and they always take good care of them. Saves a little bit of money too because the Porsche dealership will bend you over. The staff is GREAT! I'll keep brining my cars here for as long as German Auto Center is around!!! read more

If you have a German auto that needs repair, I highly recommend German Auto Center. They provided a quote prior the work and it was very reasonable. read more

Extremely professional, courteous, helpful, and an EXCELLENT alternative to the dealership. Thank you to all the staff.

Brant and Andrew are amazing at communicating with me on the car and with the warranty company. Take your car here if you have any German auto needs. read more

Took my Porsche in to German Auto Center after reading all the great reviews. Andrew and his team treated me better than the dealer and the price was much better! The repair they performed exceeded by expectations and I can tell that I will be a customer for life! read more

Dropped my car off for an oil change on my 2015 Audi A6 Prestige. I was quoted $159 with a coupon on their website. They said it would done be by the end of the day. I received a phone call and the service guy said it would be over $200. He said my car takes 8 quarts. The manual says 7.2 quarts. I told him I have never paid over $170 for an oil change from my regular shop. German Auto Center charged me $184. They added some charges other than tax. The coupon states up to 7 quarts. My oil gauge showed about a quart low not very close to full as it should have been. The shop did not reset my maintenance light. I wonder what else they might not have done. I used to bring my Mercedes into them and thought they were reliable. I will not stray from my Audi shop in Austin again- Brink Motorsports. read more

German Auto Center - German Auto Center oil change coupon - Auto Repair Near Me - Austin, Texas

I absolutely trust my "new-to-me" VW with these guys!! Highly skilled, explained things well, and help me prioritize my maintenance game plan. Highly recommend!! read more

Honesty is not a word that you often hear in regard to anything involved with the auto industry these days. However, that's the number one word I would use to describe German Auto Center. Chris is absolutely amazing and is a knowledgeable and transparent partner throughout the repair process. This is the first review I've left of any business where 5 stars doesn't seem enough. If your car is past the factory warranty where you have to go to the dealer, then get your car in here for its next service. You won't be disappointed! read more

I recently found German Auto Center when looking for a place to trust with my German cars. I couldn't be happier with the service I've received. They truly care about doing quality, honest work. Incredibly professional, knowledgeable, competent and friendly. And they are respectful of my time and get things done when promised. Thank you Chris Wofford for the fantastic service! read more

German Auto Center - Auto Repair Near Me - Austin, Texas

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I take my VW to them. Hoping to get many miles out of the car. They are very helpful and seem to really care about the cars they are working on. Easy to chat with about what to watch out for and anything to help keep the car going longer. They are very knowledgeable and affordable for the level of service they offer. Great place. Highly recommend. read more

Quality group of people. Highly recommend for any owners of German cars. They stayed past close to get my car ready once the new parts came in and I really appreciate that. read more

Big thank you to Chris for always being helpful when it comes to my mom and my BMW!! He ensures our cars get taken care of and gives full honest repairs that are needed. Every time he has made sure the communicate and figure out a solution promptly. Thank you again for all the help and service read more

Called to make an appointment for a quick exhaust issue. I don't feel comfortable leaving my vehicle and they told me they had no option but to leave my vehicle all day with them. After sharing my concern the only option was to "sit here all day until your vehicle is seen". Seeing the owner comment is even better. I have an appt at your competition tomorrow at 9:30. I just counted. This car has been to 6 shops in 3 states. Yours is the only one who can't make a while you wait. Sounds like you just want to maximize vehicles in and out of your shop read more

German Auto Center is a hidden gem. I've been bringing a BMW and a Porsche in for service and repairs for a number of years. I trust Chris implicitly as a service advisor. If work needs to be done, he'll tell you exactly why and what to expect down the road if it isn't done. If work doesn't need to be done, he won't recommend it, and if someone else recommended it, he'll tell you not to spend the money. That kind of integrity is worth its weight in gold and seems rarer all the time, especially when it comes to auto service. The work has always been done correctly, on time, and at a reasonable price given the brands they work on. I've never had to come back for a follow-up on any repair, and that is far from the case with other providers I've used. Highly recommended. read more

My Porsche will not get service anywhere else! Andrew is very knowledgeable and a great communicator. If he doesn't know the answer off the top of his head for modifications or other out of the ordinary questions, he'll do the research to get you the answers you need. Refreshing to find this caliber of service when everything else in this city seems to be a construction zone, over-populated and rushed, or in training. read more

Service was great. I went in for an oil change and they went above and beyond to get my car back up and running in good condition. I will be going back. read more

Chris and his team are nothing short of miracle workers who restored my older BMW both mechanically and aesthetically. And the added bonus is that Chris is a joy to work with! read more

Extremely disappointed, I called to get a quick estimate to get my car serviced and I was told it would be about $300 I made my appointment two weeks ahead, approximately. I was told to drop off my vehicle at a certain time which I did, and I was dropped off at domain. I figured it would be tops four hours. I was called to let me know that my service would now be another $200 for an air filter and some flush that I thought was included on the original estimate that I got apparently not. I called four hours in and I was told that my car would not be ready till five I arrive at 4 PM only to be told that my car has not even been touched. Have they told me this before I would not have spent the entire day making time at the freaking mall wasting my entire day unnecessarily shame on this place never again I'm sure I can get an over priced oil change somewhere else. read more

Great service. They take the time to evaluate everything and give you honest advice without trying to oversell you on unnecessary work

I highly recommend German Auto Center! Thanks for leading the way, Andrew! The team did a great job in following through and efficiently completing repairs related to my vehicle's valve cover gasket. read more

Quick service, easy to schedule and overall a great place to get your car worked on. I walked in with an issue and they had a detailed diagnosis for me after about half an hour & helped me get back on the road. Definitely recommend if you have a BMW with issues. So any BMW really. Thanks German auto center, top tier lads. read more

Took my Porsche Panamera for service and those idiots forgot to do the actual job my car needed so I left it back so they can fix the issue. after two days they called and told me it was ready and right after I drove it out the same issue was as if they just don't even touch it. Looking forward to speak to the owner if he has the integrity to fix the issues, that he and his crew created. Is now costing me thousands of dollars to fix something that was super easy to fix. read more

Didn't end up doing my BMW job here, but have to give German Auto Center 5* for being nice enough to take a look at my vehicle for me and giving their opinion of what they thought was wrong with it. They even were nice enough to explain how I could do the job myself if I wanted to, which is pretty much unheard of from a shop. I won't hesitate to bring my car in next time and give these guys my business. read more

Have had a few repairs recently on a 2014 Cayenne; good communication and good work done at GAC. They are busy so I might need to call around if I needed something urgently but for planned maintenance or non-urgent repairs, very solid work and I recommend. Repairs were done in the quoted time and drop off/pick up is easy. read more

Can't rate them because they only service 2010 and newer vehicles. But the showroom has vintage cars. They referred me to another equally useless garage. read more

I can't say enough about this business but especially about my personal service advisor of over 3 years. He goes above and beyond to make sure I am taken care of. I trust him completely with all of the services that need to be done every time I bring my car in. He follows up to make sure I am completely satisfied. They will forever have my business as long as he is employed there! THANK YOU CHRIS! read more

I have now used this business for my automotive needs and they have come thru for me! service is always friendly, quality of work has been solid, thanks!!! read more

Brought my BMW in there with no appt and was told they couldn't look at it for two weeks. Ok fine but...they wanted to CHARGE ME $45/DAY STORAGE FEEE until they got to it! The woman at the desk couldn't have been ruder as she delivered this nonsense. This is not how you treat customer, a repeat customer mind you. The kicker is that their lot was not very full at all. Who wants to do business with the people like this? Jerks read more

As usual very positive experience with the service. Good quality, very good value, nice and friendly. Defensively a step up from a local Mercedes dealers. I guess if I wasn't that much involved into the COVID-19 response I would give them 5 stars. I wish there was hand sanitizer next to the coffee machine and visitors were reminded to have their masks on when they enter. Thank you guys for what you do! read more

I've called three times and it's impossible to business with German Auto Center. This time they refused to give me a quote on a basic job: changing a cabin air filter. They wanted me to get off the phone and go to their website then wait for a response. Then they would have said it's a two week wait for a five minute job. Back to the Mercedes dealership I go. read more

They Change the turbo in my car and they messed up with the car . when I got my car I did notice that my carstart to liking diesel and oil . I did call back keep my car two days and I paid for rental car and and they s charge me $180 when they brought my car they didn't even touch it !!! and I had to pay another shop to fix it. don't go there especially WOMEN..... read more

I had a 2010 VW Golf that had suddenly started having transmission problems. I got an estimate from Onion Creek for more than $6k... but it was full of bogus markups like a new engine cover. I took the car to German Auto and they didn't gouge me. They did $2600 in repairs and the car ran like new again. I would absolutely trust them again with any German car. read more

Amazing service!! The service I request was amazing and they were very communicative about my car. They also were able to work with me on the price and allow me to leave my car there to have it serviced. Thank you so much German Auto Center! read more

Awesome experience always answered my question. Easy to setup appointments. Casey office manager always makes you feel valued and appreciated from the moment you walk in. Chris my service advisor very knowledgeable and helpful made me feel as if I was a priority and serviced my BMW 335i 2011 older car and got me up and running within a few days for a fair price . I highly recommended this repair shop!! read more

This place was a Godsend for me! I recently purchased my first BMW (used) and the very next day, the check engine light came on. Buying the car 'as is' has its downfalls, of course, especially with brands like BMW, but I didn't expect to have to pay for repairs already. I've gone to BMW of Austin before and knew they would be pricey so I started searching online and came across this shop. The person who answered, Adam, was very patient with me and explained the pricing for diagnosis and their availability. I loved the fact that they were able to get me in an hour later! Chris, the BMW technician, was able to find the problem and do the repair for $500. I was praying it wouldn't be more than $1K so I am extremely grateful for that. My vehicle was ready to go the next day. What really sold me as a recurring customer was the stark difference in price quotes regarding the 120K mile service. Their quote was almost $1000 cheaper than BMW of Austin! Chris had already inspected my vehicle so he knew what services I would need at that time and gave me a quote based on that. That was a very honest assessment and because of it and my overall experience with them, I highly recommend German Auto Center to others! read more

German Auto Center - Vehicle that was serviced - Auto Repair Near Me - Austin, Texas

As you can see by their response, they aren't willing to take responsibility for anything. Yes, we self installed the top, which we informed them of prior to leaving it with them. The "structural damage" in their review was not mentioned until after the second time they couldn't do the job, and they were not able to show us what the damage was. The only damage I'm aware of was a missing bolt (which we provided to them and did not have installed or returned) and some paint scraped off the metal bar. To be clear, the top was functional when I dropped it off, but was not functional when it was returned. When I dropped it off, it would catch a little when being put up, but if you got out and manually unstuck it, it would go up the rest of the way. When it was returned, it was stuck so hard that it required a second person to manually assist the top going up while the driver pressed the button. It's okay they're not a top shop. Car repair can be more art than science sometimes, and I understand when a repair is more complicated than expected. But in my opinion, this is what they got wrong: 1. Blaming me when the top didn't work. 2. Charging full price for repairs that weren't completed. 3. Telling me it was fixed twice when it wasn't. 4. Not just apologizing and taking responsibility. Anyone can apologize and make themself look good in a yelp post. But that doesn't mean anything if they won't stand by their work. read more

The best place for BMW repairs. They honor their appointments and do not overbook. Service and repairs are prompt, way more reasonable than the dealers. Highly recommend read more

German Auto Center rocks! They changed my brake pads in my Porsche Macan same day at a very good price. They also gave me a loaner for the day. Their shop is clean, their staff is professional - great experience!! read more

THESE GUYS ARE GREAT If you have a problem with a German auto, I recommend you start your solution search with German Auto Center. I've been taking our Mercedes Benz to German Auto Center (GAC) exclusively for about four years. Working with their service manager Chris is like having a family member in the business. Whatever the problem, GAC always provides the right service and without unnecessary add ons. The services is prompt and there is no drama. They explain all work before and after -- and Chris takes the time to educate me as to any other service issues that may be on the horizon. This morning I dropped by with questions about tire pressure -- Mercedes Benz has two stickers on the car prescribing tire pressure and the two stickers give you two different answers based on my tire specs and car occupancy. It confused the tire shop where I bought the tires so i just dropped by for a second opinion. I figured I would have to wait. Chris was familiar with the 'two plate problem' I was out in 10 minutes and there was no charge. These guys do surprise you at times but it's always in a good way. Keep auto maintenance your life simple, go to GAC. read more