check engine light was on and they checked my car really quickly and provided me with a solution :) will definitely be coming back!

I've had an incredibly hard time with the staff here. I had over four thousand dollars of work done here. Not to mention the owner (Pepe) had my vehicle for over two weeks then calls me one day asking me to pay the full amount in advance without any confirmation of whether the vehicle would be ready soon. (I have been to plenty of auto shops throughout the years and I have NEVER been asked to pay before the work is complete). Also, I never received a receipt on all the work and every time I call they say they are going to send it but instead you have to track them down to receive it. Update; they finally sent me a receipt but it has the completely wrong vehicle information.. and the issue I brought the vehicle in for was never fixed. So, that's 4k I could've spent else where or on a new car!!! If you like being ignored by automotive shops and being sent the wrong information regarding your vehicle then this is your place! read more

This is a family own shop . He was able to fix my bumpers fast and the best price . I will go back if I ever hear any weird noises or for any car maintenance. Pepe and the fam did great !sweets in the waiting room plus many trendy places to go have lunch near by . read more

I called them looking for an estimate on my car since my starter was broken. They offered to come to my house get my car running and bring it to the shop and give me a better quote. They saved me having to tow my car somewhere, and replaced my starter for a more competitive price, and replaced my battery with no installation cost. They got it all done in a day. I know finding car repair places is annoying and hard but calling Longhorn was like finding a guardian angel. I will be using them in the future. read more

Very friendly and fast service. Pepe is great to work with and provides fair estimates.

I've been to Longhorn Automotive twice for oil changes, inspections, and tire and mechanical issues and both times they've been friendly, fast, and knowledgeable. The costs are on par with other good repair shops in town. The reception area isn't air conditioned, but it's cool enough in there. I'm not there for the ambiance, anyway. Highly recommend Longhorn for repairs and maintenance. They're also next door to De Luca tire, if you need tire work while you're getting your car repaired. read more

These guys are awesome! The owner is very friendly and you can tell they aren't trying to upcharge you. I brought my car in after running an OBD2 test and they were able to confirm what service was needed and gave me a very fair price. Will always go to this spot when my car needs service! read more

I've taken my car to Longhorn Automotive twice and had excellent service and value both times. The first time was for a "simple" headlamp replacement. I thought it would be simple. Bought the lamps at AutoZone, lifted the hood, couldn't figure out how to reach the lamp, searched the internet. It turns out, for my car, one is expected to remove the front bumper in order to change the light bulbs in front. What?!?! That's certainly what the dealer (and any shop that works from dealer cost lists) would do, probably for $1000+. I entrusted it to Pepe at Longhorn and his mechanics and after some digging in, his mechanic successfully changed the bulb. Total charge, less than $40. Later I brought my car to them with a (written) list of about nine different items to fix/address, including a front end alignment, a water/coolant leak and an oil leak. They found the problems and fixed them and did the other work requested all at a very reasonable price. After the alignment the car still had alignment symptoms. I knew I needed new tires and they were next on the list. I discussed the continuing symptoms with Pepe and he was very helpful and not at all defensive. I was very impressed by his professional handling of my concern. At first he encouraged me to bring the car back for a test drive with him, but after being reminded of the condition of the tires, we both agreed it would be best for me to replace them as planned and then revisit the issue. Anyway, after getting new tires, the alignment was fine. They did a great job, the old tires were causing the problem. The point here is that Pepe was very receptive to listening to the issue and helpful about resolving any possible problem. I really appreciate that. read more

Daughter called me in a panic with a flashing engine light and sluggish jeep symptoms. After a little research on mechanics in her area I called Longhorn and got hooked up with Pepe. Glad I did! Daughter loved the fact that Pepe did not talk to her as if she knew nothing about cars (she doesn't) but rather with respect and courtesy. Provided me pics of the new parts, work that was done and what I consider a very fair price. Great experience and my daughter's new go to mechanic that she and I can trust. read more

Pepe rules! I got this huge estimate from my dealership. I found Longhorn Auto, I gave them the dealer's inflated estimate, and Pepe was like, "I can do that stuff for much less." Not only did he do everything on the checklist, but he also cleaned my break's and rotors for free. I got extra services for under half my dealer's estimate. This is my new routine. I'll let my dealership give me oil changes and free inspections, and I'm taking the list to Pepe for a 2nd opinion every time! read more

What a nice little shop! I ended up here by chance after car battery trouble took me to AutoZone and they sent me to Longhorn Automotive. I got there mid-afternoon with my battery freshly purchased down the street and was able to walk in with no appointment and have the battery installed. The guys working in the bays were super friendly and got the job done before I could even finish my conversation with an employee in the office--it was super impressive. The shop is pretty humble in terms of amenities, but that won't matter because the mechanics here are so quick you'll barely have time to sit down or consider a cup of coffee. All-in-all, very pleased to have stumbled upon this little gem and will be back for future auto needs. read more

I took a chance on this shop and regret it. My hood latch stopped working, so I asked them to fix it, along with a few other things. When I came back, they told me that all I had to do was push down hard on the hood to close it. When I inspected the hood later, there were about 8-10 hand sized dents on the front of the hood. They later claimed that they didn't do it, that it was your-word vs my-word situation, and that there's no way they could have dented the hood because it's steel. Also that they couldn't fix it without ordering parts, so they had to force the hood closed. I confirmed with a couple PDR shops that you are not supposed to push down on the hood to close it because it's easy to dent. Later that week I found another mechanic who fixed it with a 50 cent bolt and half-hour of labor. Pepe and Longhorn are shade-tree mechanics. I wouldn't trust them for anything more complex than an oil change or tire rotation, because they don't know what they're doing. read more

I got service of my old 14 elantra here many years. Longhorn automotive is a nice local mechanic with reasonable repair cost in Austin. They replace the broken window, coolant hose in my car. Further, they help to put skid plate on the bottom (well, I bring plate and ask him to install it). Mechanic is fully open space and you can see whats going on in your car. Well, you can ask them repair your car with your own part I guess. Whether I don't know you like this type of mechanic or not, but I love like this longhorn mech (well circumstance is not very neat and clean, but you understand this job with oils and dirty part..) and recommend you to visit and look. Hope that have fun with your car in maintenance through longhorn! read more

Pepe is the guy to see for any car troubles! I was having trouble starting my car and these guys figured it out, swapped the part, and did it all for half the price of other shops in the area. He gave me a quote upfront so there were no surprises, and when I came back my car was starting like a dream! I seriously cannot overstate how pleased I am with the team at Longhorn Automotive. No upsell, No B.S. No problem! Take your car (and business) here!!! read more

I've been here a couple of times for various car needs. They're reasonably priced and they do good work. Ask for "Pepe"! He was friendly, made me feel welcomed in the shop, and an overall pleasure to work with. They gave me the information I needed and did what they said they were going to do. That might sound simple, but it goes a long way in the automotive care industry. read more

My car gave out on me abruptly (steering wheel locked and couldn't be jumped started) and the A/C needed fixing as well. I called Longhorn and Pepe was very accommodating. He set me up for an appointment asap and even gave me a towing recommendation. He gave me a very reasonable and fair price to get all I needed done. He broke it down part by part and showed me how bad things were. He promised my car same-day by closing and he finished early. Thank you Pepe & Longhorn Automotive for the positive experience! read more

I can't sing enough praise for Pepe Sandoval and his team at Longhorn. I had an alternator that failed on me during Memorial Day weekend and I had the good fortune to find Longhorn Automotive in my area. Talk about a refreshing customer experience: Service with a capital 'S', transparent and fair pricing, and a quick turnaround. Pepe quickly diagnosed the bad alternator after testing the battery. The team got right to work and in less than 3 hours my Honda Element was good to go. I am one very happy customer. The thing I relish about Longhorn is that it has the vibe of a neighborhood auto repair shop where all the locals go for their auto repair needs. You'll be well served by Longhorn Automotive. read more

I really love this garage - it's such a dependable shop! Pepé and his team are just absolutely wonderful, friendly, and talented professionals. I really trust them, and enjoy their willingness to make the impossible possible! Their competitive rates and warranty are really appreciated too! They even send photos during their work to let you see what they're changing. Superb customer service!!! read more

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Five starts for Jose the tire guy. We bought tires from him almost a year ago and they're still holding up in great shape. He found just the ones we needed for our car and type of driving we do. He was professional and kind and had the tires ready by the time we had finished eating at the restaurant next door. read more

Absolutely love this place!!!! My sunroof would not shut so I took it to the Ford dealership and they told me it would cost $4,000. So I took it to Longhorn. Mr. Pepe was super kind and helpful and told me he could do it for around 1,800 or give me a quick fix (seal it but I couldn't open or close it) for a couple hundred. read more

I went in to see these amazing people earlier this year for an oil change that was absolutely fast and painless. So this week when my car started making a new weird rattling noise, Longhorn Automotive was my first choice. (Doesn't that rattle always start right in the middle of alllllll the other things you have to get done?! Groceries, getting to work, mom's birthday, all the things.) I reached out to see how busy they were and they got me in so fast! I got there at 3 and Jose "Pepe" Sandoval had a look right away. He got it diagnosed and had a plan, so I left the car there with plans to come back the next morning. AND THEN I got a text like 2 hours later AND THE CAR WAS READY!!! (So I had time to get groceries and I'll be able to work tomorrow AND I won't have to cancel my moms birthday! Longhorn to the rescue!) Anyway, I know I got a lucky day when they weren't super busy, BUT there is no luck to the fact that Pepe is always so friendly and easy to work with. The prices are totally fair. They really put a hustle on and I'm so extremely grateful! read more

Pulled in with a Ck engine light on my Lexus , and they were quick to diagnose and help me out. Ian was super friendly and quick to point out options. Thank you for the help! read more

Pepe and his team are some of the best mechanics I've ever worked with! They charged a very reasonable and affordable price for their services, were fast and efficient, and were honest and good to work with. The next time my car needs maintenance or repairs, I will be taking it back to Longhorn Automotive! read more

This place is great. I read reviews and like most everyone else, got a large estimate from the dealership on a mountain of things my car needed. Pepe and his team got it done quick and for a fraction of the price! It's my new "go to" spot if I need anything in the future. read more

Pepe & team did a great job fixing my alternator on my 08' Lexus RX350 and they were honest about the price and the process. Pepe remembered me just from a phone call I had with him the day before, and treated me like family as soon as my car arrived to the shop. He also offered to drive me to work as my car was getting fixed. I am happy I finally found a good mechanic in Austin :) read more

Longhorn Automotive - New alternator - Auto Repair Near Me - Austin, Texas

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I really appreciated the customer service here. Pepe, the owner is honest and transparent about the work he does. I brought my 4 Runner for a tune-up and they took great care of me. I would definitely come back again. read more

Pepe was a great guy!! He was very approachable and explained things to me in a way that could understand, it felt as if he was being genuine rather than trying to take my money. I will be continuing to bring my car back here in the long run read more

I chose this place because it is right next to my apartment building and me and my wife and a couple of neighbors have wanted to get our car serviced so they picked me to be the guinea pig. I walk in and the manager is extremely friendly and the place is clean so that is a great start. After I stated three things that I needed to be looked at and quoted the manager then asked for the payment for one service to be paid in full without completing the other two services as if it is a pay as you go establishment. I find that extremely offensive and unorthodox for a business practice. He made the excuse that they would like to keep their cost low. Again that makes no sense and if they believe that their customers can't afford services then why be open at all? It wasn't as if he even quoted me first for all 3 services; merely went right into payment of one (which wasn't alot) even though the job wasn't even completed. Since it made me feel extremely uncomfortable I paid the amount once the first job was completed and decided to take my business elsewhere due to their unusual business practice. It is just inconvenient for anyone to pay before a job is completed. On top of that when I returned to pick up my vehicle they misdiagnosed the other two issues (AC and shock issues). Makes me believe that they didn't fully do a sufficient job on the one repair they charged me for. So I would recommend if you have just a small easy job you want done quickly then go here but anything more than two things needed for your vehicle go somewhere else. read more

Definitely recommend this place, got a tune-up (air filter change, oil change, radiator fluid, spark plugs, tire pressure, etc.) for $480, pretty cheap. Especially considering I don't do a great job maintaining my car. The owner was straight with me from the beginning, no BS, didn't try to screw me, finished everything relatively quick. read more

Look no further! Do yourself a favor and take your car to Longhorn Automotive now! I was referred to Longhorn Automotive by another mechanic. After feeling super frustrated by being priced gouged by other mechanics or being turned away by other places who weren't equipped to do the work on my truck. I asked a mechanic who they trusted to work on their car and they sent me to Longhorn Automotive. Pepe has been incredible! Seriously a breath of fresh air! He is in the business of helping people and does incredible work. His team is so friendly and professional. I trust him to not only do amazing work in a timely manner but to also provide fair and affordable prices. I am so grateful to have landed in a place where I feel I am in good hands! They have now earned a customer for life, and I will be referring everyone I know to them! :) read more

This place made fixing my car a breeze ! As a women I got intimidated even think about visits the mechanic. However , everyone here made me very comfortable. And I was educated about what was happening with my car instead of being told a bunch of things to fix to get tons of money out of me . The fixed my ace and aligned my car amazingly and all within a good price range ! read more

Pepe is a great person and a great mechanic. He is kind, helpful and professional. Many sketchy mechanics and establishments in Austin but I can assure you this is NOT one of them. His team is great and a very family business environment. When you bring your car here Pepe and his team work on it right away and offer a speedy and thorough repair. I highly recommend this place if you need any fixes to your car. read more

Longhorn Automotive My wife and I spent years finding a reliable automotive mechanic. For more than twenty five years, we were customers of Gene Johnson Automotive here in Austin, Texas. They are genuine, honest mechanics. They always did an excellent job. The Hyundai we own is a fantastic car. Part of the regular maintenance is periodic replacement of the timing belt. We know fellow owners of Hyundai cars that procrastinated getting theirs replaced, and experienced catastrophic engine failure. Gene Johnson Automotive had replaced our timing belt, but it took five working days because they are always booked up. That's what happens when you are awesome. We also had to pay for cab fare for going to work each day and then pick up our car. My wife took our beloved car to get it inspected at Terry's Inspection Station. (They also do honest services). As she waited for Terry's to open, a gentleman who owned the mechanic service next door asked if there was something he and his business could do to help her. She gave them a try. They replaced the belts, changed the oil, did the inspection, sent her pictures for her smart phone of the work being done and, delivered the car back to her in ONE DAY! Longhorn Automotive was super professional, friendly and responsive to every question. They did a great job! They have our personal recommendation if you seek a reliable, trustworthy automobile mechanic. They charged a reasonable fee for excellent work! read more

Really great experience! I've been putting off a repair for awhile because dealing with auto shops can be frustrating. Longhorn gave me a rough estimate over the phone; after looking at the car and confirming the cost, he adjusted to honor the rate he gave me on the phone. Not only that - he sent me photos during the repair so I knew my car was taken care of and how long it would be until it was ready. I've never had photos of repairs in progress be sent and it was a VERY nice touch. Really honest company - honors his word & is transparent with the process. read more

My Check Engine light started flashing on an already-crummy day, so I pulled into AutoZone for a diagnosis. After getting the codes, the guys there recommended Longhorn, just down the street. I pulled in around 3 PM, and Pepe greeted me with a smile and a wave from inside one of the bays. He quickly came over to talk through and check out the problem. I was amazed when he said he might have it done by end of day, next late morning latest. When I said I might wait to see if he had it done today, just in case, he thought a minute and then said he'd get it done for me. I was floored yet again and so grateful. True to his word, two hours later, he came over to the Fly-Rite to collect me and give me my keys. The price was fair, and Pepe showed me pictures of my worn-out parts. I was glad to pay for such wonderful service and work, and I was happy to be supporting a family business. Pepe saved my sanity today by fixing my car, and I'm grateful. My car and I will be back to see him again. read more

My first encounter with Longhorn Automotive today. So far, so good! Friendly, affordable and timely. read more

For a couple of days I'd been getting a CHECK EMISSIONS SYSTEM warning on my 2012 Honda Civic, 60k miles. I investigated fixes online and tried "tightening the gas cap" fix, but warning screen kept coming up. This morning I had an errand to run and I could tell it was running differently, just didn't feel right. Took it to a Auto Zone & they ran the code to fine three P145C Evaporative Emission System Purge Flow Malfunction listed. He suggested I get it fixed within a week or so and mentioned Longhorn Automotive because I asked him for recomendations.I went to the parking lot & checked them out on yelp. Yay! Good reviews, lots of 5 stars. I headed straight there. I was quickly and warmly greeted by Pepe Sandoval and a co-worker. They checked my car out with their code reader which affirmed the P145C EES malfunciton. Pepe recommended I get a certified Honda part because other off brand parts are problematic, I agreed. His estimate was below what I was expecting. He even showed me the part, one of which he had in the office, plus a diagram to help explain the repair. I know other people that have had similar repairs and they paid quite a bit more. I agreed to the price and Pepe told me it'd take about 4 hours. When he called to say it was ready It was one hour earlier than his estimated time! When I picked up my car, Pepe also showed me photographs of the repair. I feel like Pepe's Longhorn Automotive is competent & reasonable, plus they're really nice. It's probably the least stressful "surprise auto repair" incident I've ever had. Highly recommended! read more

I couldn't be happier that I found Longhorn Automotive! Someone did a hit and run to my side mirror, and I found Longhorn Automotive driving down Burnet. Pepe, the owner, is the sweetest man and really knows what he is doing. They are super quick and efficient. Couldn't recommend more! Will only take my car here from now on! read more

They can do everything here and they can do it quickly. Pepe is a good, honest man. We love having him close by.

Pepe and crew were amazing on handling car issues. I went in for new brakes and rotors with an estimated time for repair. They were done early and the cost was far less than other places I received quotes from. I will definitely be back for any of my car repair issues. read more