There I was, feeling productive and confident, when my car decided it had other plans. I turned the key... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion. read more

Best service! They responded to my phone call and came to my house. They changed my battery and even checked the warranty and had everything working in 20 minutes. Justin was so nice and professional. Would use him again everytime! read more

This was a very bad and dishonest business. Our insurance assigned them for roadside assistance and they told us they were 50 minutes away. Two hours later, they said they were busy and couldn't give an estimate. Why accept the job in the first place? We were stranded on the side of the road for two hours with a low battery and low gas. They showed zero empathy and zero urgency for the situation. If you know you're incapable of doing the job, don't accept it or at least say you can't make it so we can get other help. We were reassigned to a new provider, and they arrived in 20 minutes. May karma get you!! read more

Got a flat on my brand new (no seriously, less than 700 miles) Honda. I went through state farm, which contacted alpha to assist me. They sent Jimmel out to assist and get a spare on for me. He was a ray of sunshine, had that tire off fast, and with a smile. Super appreciate the kindness and promptness of your drivers! Would recommend to everyone :) thanks for such a pleasant experience! read more

Alpha Roadside Services and Battery - Blown out tire - Roadside Assistance Near Me - Austin, Texas

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I had a flat at the HEB center while buying tickets to a hockey game, so I call the roadside assistance that came with my vehicle through the dealership. They sent Jimmel with Alpha Roadside and he was there within the hour. He quickly diagnosed the issue (dead battery) and even offered a replacement there on the spot. But.... I figured such convenience would come with a premium and that I could get a better deal at Auto Zone, so I passed and just asked for a jump. Big mistake!! When I got to AutoZone, they didn't even have a 5yr battery for my truck. The 4yr they had they said "would work" but wasn't fitted properly for my vehicle so "might move around" (say what???). AND their batteries were more expensive. So I called Jimmel and he offered to meet me at my house where he got me taken care of in a jiffy. Better batter, lower price, more convenient and it comes with the same warranty you'd get when buying at a store like Auto Zone or anywhere else. Plus Jimmel is just a super nice and very friendly person to deal with! Will definitely call Alpha Roadside next time I'm in need! read more

As I was losing faith in getting my car towed by AAA to replace my two flat tires at the dealership, I stumbled upon Alpha Roadside here on Yelp and after taking a look at their website, I gave them a call to see if they could help me out instead. I ended up canceling my AAA request and going with Alpha Roadside, which was just so convenient as my car didn't need to get towed at all and all the repair happened in my apartment garage. First he came to take my two flat tires off my car, then he went to Discount Tire to pick up two replacements (since I didn't have any of my own spare tires) that I had called ahead about. Once the tires were ready to be picked up, he brought them back to my car in my garage and installed them right away. The whole process was super simple and the cost of the tires is just included in your total invoice. I think it was Jimmel who helped me (?) based on who's listed as the North Austin contact. He was so nice and had a great sense of humor and attitude and kept me in the loop as he went to pick up my new tires to bring back. 5/5 10/10 Hopefully I won't need to but would definitely reach back out to them again if I needed any car help in the future read more

Alpha Roadside Services and Battery continues to blow me away with above-and-beyond excellent service in multiple ways. They have a quick response time, and Justin knows what he's doing. He is dependable, courteous and professional. Can't imagine ever using anyone else. read more

Everything this business does is first class. Granted, it was expensive and therefore extravagant to some. But the ease with which my issue was handled coupled with my being at my daughter's place and a sick one to deal with, this took so much pressure off my plate. I would call them again in a minute. read more

Great service! My insurance company hooked me up with this wonderful business when I couldn't change my tire on my own. The guy's communication was great, he even got to me earlier than expected. I just sat back and he got my spare on and I was able to drive to the Discount Tire down the street. Highly recommended! It was covered by my insurance, but I would have been happy to have paid for the help. This guy made my day. Perfect experience! Thank you so much. :) read more

Their service is very fast and extremely convenient. Jimmel arrived shortly after I requested their service to change my flat and he was in and out within 10 minutes. They are super friendly and well versed in car maintenance. read more

Guy who helped me was incredibly helpful and I would definitely recommend this place to anyone

I hadn't been at my Austin apartment in months and had an appointment the next day to sell my car. When got in the night before I went to start my car and realized the battery was dead. So bright and early the next day I called these guys (Jimmel?) and he quickly hooked me up with a member of his team who could help. Within 30 minutes they were at my garage to jumpstart it very simple, very fast. One thing I was not thrilled at though was that the tech showed me his voltmeter to tell me the battery was dead and needed a replacement. As a former mechanic I know this was not true - it just needed a jump start - so I deferred buying a new battery. After the jump start and letting the battery charge up, it worked fine on multiple re-starts. The tech didn't need to do the "scammy" upsell. read more

Justin from Alpha was great! Got to me quickly and was very helpful and friendly. Explained everything and made sure it made sense, was done in 15 minutes. Great service, will definitely recommend! read more

Amazing service,speed,and attitude from Jimmel. Locked my car keys in my car and I was quoted about 100 dollars from everywhere else , they were able to get me into my car for 59$ :3 highly recommended this place read more

Walked out to the car and battery was dead. Call went out and Jimmel was out in 30 minutes, tested and replaced, and payed on 30 minutes. Very friendly and professional. What a pleasant experience. read more

What if I told you, Jimmel is an angel?! Long story short I had a horrific blowout tire experience yesterday when it was 100° outside. It's a miracle that I didn't flip my car or crash... But I was able to safely get myself to the side of the road. I called AAA as I have been a member since 1994. After 20 minutes of automated nonsense, an actual human answer the phone. She progressed to tell me that roadside service would arrive in over two hours. I started panicking because I was on the 130 highway with traffic going very fast, as well as it being dangerously hot outside, and I had no water. When I told her this, that it was a real emergency, she told me "that was a soon as they can get someone to me was within two hours. So I waited and waited, and then all of a sudden out of nowhere this blue minivan pulls up alongside of my car and asked me if I have a spare tire in the back to which I responded of course! Without missing a beat, this gentleman got out of his minivan and proceeded with all of his tools to jack up my car, remove the blown out tire, and replace it with the spare. I went to grab my AAA card, and he replied "oh I'm not AAA, I'm with a different roadside service company... I saw you stranded here and I just felt led to stop and see if you were OK and help you if I could!" To say that I was in shock is an understatement! This guy and his company were just so generous and caring... It took a couple of seconds to sink in, but when it did, I replied with a resounding "oh my gosh, you're an angel sent from heaven!!" I can't say enough about Jimmel and this company. At this point I could give to you know what's about AAA, and I would go with this roadside service company every time. Jimmel saved me!! Seriously. read more

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Unprofessional Unprofessional Unprofessional Unprofessional Unprofessional Unprofessional Was told he didn't have the tools to help loosen some bolts to get my tire off. Left me waiting, and had to call, only to get a bad attitude in return. No empathy for someone on the side of the road for 4 hours waiting for help. read more

Found myself with a dead car at Home Depot and these guys were super easy to work with. The phone operator answered all my questions and setup a time for them to meet me at my car. Everything went smoothly. I hope I'll never use their services again, but if I had to I'd call them first no questions asked. read more

Just wrapped up a great experience with Justin and Alpha Roadside Services. My Ram 2500 had ruptured the valve stem on my front drivers side tire. I have a newborn, so I needed help getting that taken care of. Justin responded to me almost immediately and gave me a step by step breakdown of the service process and the estimated costs. He then setup a time to come out, and stayed in communication throughout the day until his arrival. After looking at the vehicle he gave me some additional options and then got to work immediately. He was friendly, informative, and efficient the whole way through, even in this heat! Overall it was a great experience when I needed it most and I will definitely reach out to Alpha Roadside in the future! read more

I found Alpha Roadside Services and Batteries on Yelp when I woke up to a dead car battery. I chose them because of their reviews and response time. I needed a new battery fast! I called at 6:30am and Mr. Jimmel, a friendly, happy and helpful voice took down my information and said with certainly his business partner Justin would meet me at 8:30am and change the battery. Mr. Justin called me ahead and asked if it would be okay if he came EARLY. Who arrives to an appointment early? I met Jason out front of the car and he quickly began to work diligently on my car. He had it up and running in less than 10 minutes. I was so incredibly impressed with the work he did, his attitude, his manners and professionalism. Absolutely incredible!!! Their prices are fair and their work is top-notch. Thank you, gentlemen for your drive to make your business great. I really appreciated all you did for me. read more

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Car battery died. We looked for a shop that will troubleshoot the battery. This shop didn't disappoint us because it just took us less than an hour only from contact up to the replacement of the battery. Great job Justin! read more

Justin was quick, responsive and very informative! He helped out with my flat tire while I was at work. The whole process was extremely quick and smooth! I would highly recommended Alpha Roadside Services to anyone in need around the Austin area!!!!! read more

was able to repair my flat tire in my garage! So happy he is mobile. Excellent service. read more

I was stranded on the side on the road. I was having a difficult time finding someone to change my tire. They were very helpful and sent someone to change my tire. Very friendly read more

Jimmel was fantastic! He arrived on time to my apartment and changed by battery in less than 15 minutes. He was friendly, kind, and efficient. My car was running in no time. read more

Super quick service. The technician even called to let me know of his time delay. I appreciated the ability to pay online read more

I was in a fix when the car battery died at a stop light. Jump did not work and the car got pushed into gas station by push from the cop car. It had been an adventure already and I wanted something quick and reliable. Little searching on yelp/reviews and thought of making a call to Alpha. Justin let me know the process, cost and time to reach me. Justin called me to give me updates and a heads up when he was near by. The service was quick, I was able to buy a battery from Alpha/Justin on the spot. He was honest on the markup with the roadside assistance to the parts. The pricing is not atrocious. And very sensible for providing a great service when someone is in a bind. read more

Fast response and great service. My flat tire was fixed in less than 15 mins. Very reliable business. Highly recommend!

10/10. Quick response time and efficient work for dead battery. Kind and fairly priced. Definitely recommend!

Once again ARS to my rescue! I woke up this morning and went to my car only to find that my car key was missing. I checked the house but couldn't find it. I hadn't been anywhere in days so I assumed the key was somewhere in the car. I created a roadside request through my insurance and waited for them to arrive. This time it was Jimmel. He was extremely helpful and friendly. I enjoyed chatting with him while he popped open my car door. He even made sure I found the key (which was in the back of the car on the floor). I showed him how the key probably slipped off and that the fob doesn't work. He was even nice enough to check that the battery was properly installed. When he saw that it was, he let me know it possibly needed to be reprogrammed. He told me to try a new battery first, but that he could give me information on someone who could reprogram the key for me if a new battery doesn't work. I was so grateful for his help after this unexpected morning. I tell you, I don't know what I would do with ARS at this point! read more

Jimmel was sent out by my insurance to help me out today. He was communicative and got to me within a pretty good time frame. I locked my keys in the trunk of my car and they were out in no time at all. Friendly service. Would Recommend! read more

Incredibly fast! I locked my keys in my truck and within 3 minutes of requesting roadside assistance Jimmel was here! I was literally still holding for my insurance company on the phone when he completed the job. He was so amazingly nice and got the car unlocked super quick so I could be on my way. I have had to use roadside assistance a few times in my lifetime and this was by far the best service I've had with any roadside assistance company. Thank you again Jimmel! read more

This is the 3rd time that i've received help from Justin at Alpha RS. He's always very professional, kind, and helpful! This time was no different. He got my car going again...in a flash! Highly recommend! read more

My insurance forwarded his services to me because I had a dead battery. My car was in the garage. Justin showed up, super fast, jumped my vehichle, and I was headed to the local auto store and he asked what I planned on paying and he beat their price, better warranty and had it in his work vehichle. Wow. Wow. Wow. If life could be so easy! Customer service - Excellent and J was so kind. read more

Justin responded to my request immediately, showed up quickly and was really nice! He was quick and professional. I saved his number in my phone so that I can call him if/when I ever need help on the road again!!! Best case scenario for a flat tire on a hot day in Austin! I highly recommend this service ashley read more

Had a dead battery in the car in our driveway that has been baking in the sun (remember to run your engine a few times a week if you dont drive a car much). I called USAA, my insurance company and they were going to send out one of their contractors Pop a Lock. I had to cancel the appointment after dealing with an extremely rude dispatcher with a hacking cough. Reached out to Alpha, immediate response by Justin. Jermelle (sp?), his biz partner came out to my neck of the woods even though its pretty far out there and during traffic hour and replaced my battery in a second. Professional, smart, timely and great communicators. What else you need? Will have them in my phone contacts for future car trouble. read more

AAA+. Courteous, prompt, and capable. I was in extraordinarily good hands. Justin drove straight out to where I was. He tried to jump my car to save me money but the battery was too far gone. He had the battery with him and had me taken care of in no time. The consummate professional. Thank you. read more

Fast and friendly service. Justin was quick to respond and charged a very fair price. I highly recommend this group because of friendliness, value, and professionalism. read more

Alpha Roadside Services and Battery - Roadside Assistance Near Me - Austin, Texas

Worst rude tech I've ever encountered. No empathy for a woman with a stalled car. He made me cry twice. I had to cancel my request and go with another provider. read more

This past Monday I locked my phone keys, purse and spare keys all inside of my car. ‍ Alpha roadside services gave me a 45 minute window of when they would be there to help unlock my car and actually got there in around 35 minutes. He was super quick, friendly and got my car door open and maybe a minute and a half to two minutes. I've had to contact different roadside services before, but this was by far the best experience I've ever had in terms of speed and professionalism. Thank you so much! Hopefully you never get in a situation where you would need to call them lol, but if you do I definitely would recommend. read more