My car was hit by a Jeep last week and APD got my car towed immediately and it ended up at Rocha's. I probably called them a dozen times while I anxiously waited for my insurance and then the other driver's insurance to finally get it towed to Caliber Collision. They were nice and patient with me each time I called and always answered promptly. We went out to get everything out of my car and they provided a cart to put things in and Jason was so nice and stayed a little late to make sure we were all set and had me sign the release form to my insurance. When I called to switch to the other driver's insurance, they did it with zero issue. When my car was finally towed to Caliber, I received a call letting me know! I also wanted to add that I am not sure if the tow truck driver who picked up my car after my accident works for Rocha's, but he was also so nice and patient while I waited for my boyfriend to get me. My car was dead, but he was able to get all four doors open so I could at least crawl in and get some stuff from the back. read more

David did a great job towing my car. Answered all my question I asked him if he could back up all the way to the back on the yard. Did it without hesitation. Sent me photos of the vehicle. Since I wasn't around to be there while it got towed. Made sure I was set up correctly. Would recommend again. If i ever need a tow again read more

Rocha's Towing Service - My car - Towing Near Me - Austin, Texas

See all

David was an amazing help in a desperate time of need! He made sure to keep in clear communication with me before he arrived and when he did arrive. He also was able to give me great insight on the issue I was experiencing with my car. He was able to do some quick adjusting and safely drive my vehicle onto the tow bed! He made the entire process simple and easy, and was very informative throughout our entire line of communication. I appreciate David and Rocha's Towing for their efficiency, professionalism, and hard work! Thank you guys! read more

Do NOT trust Rocha's towing with your vehicle if you want it dropped off in the same condition. First they refused to bring out my vehicle from behind the gate into the lot so triple a could come pick up. This was even after I paid them nearly 600 dollars just to get it out. Why did I have to call triple a you ask? Because they wanted to charge me another 200 dollars to tow it from there yard to a Austin collision body shop on the same street less then 3 miles down the street. Absolute crooks. I asked how much it would costs just to get out the lot so triple a could come grab it? They said it would be another $110, that's insane just to drop it around the corner. But I needed to save all the money I could so I agreed and expected my car to be dropped off in the same condition it was picked up in. Yes it was In A car accident and was decently damaged but they seemed to get it back on the tow truck just fine. So please explain to me how you damaged my vehicle further and I watched your tow driver just slide my vehicle off the bed and onto the ground. Ripping my bumper off nearly completely and detaching what's left of my wheel. When I asked him to stop and to tell him he's damaging it he shrugs his shoulders because he can't understand me. Eventually he tried pouring water down the flatbed so it would slide easier which just made it worse. Because of the extra damage incurred on my vehicle triple a refused to tow it to the Austin collision causing unnecessary pain and frustration. It's a very good thing I took before and after pics of my vehicle for proof as I'm sure this towing company will continue to deny any wrongdoing. But please tell me how after I finally called a different tow company with the same flatbed configuration and he was able to load and drop off my vehicle with no additional damage??? I would love an explanation as I paid your over 700 dollars just for you and your service to further damage my vehicle. Also I have videos as well. read more

See all

After waiting five hours for the first tow truck, we finally gave up and called Rocha They were fantastic, polite, and kind. After a very hard day. We appreciated that. read more

Amazing people they always help me out when I need it, best towing service in Austin!

Thank you for helping out great service thank you Henry !! For helping out my mom! And giving her advice to her next steps read more

Rocha's Towing Service - Towing Near Me - Austin, Texas

I worked with David from Rochas Towing Service. He was so communicative and quick! Towed my car to ford, saved me from a long wait. Definitely reccomend rochas if you're ever in the position! read more

David from Rocha's towing service did an excellent job and was incredibly professional

Honesty, integrity, and respectfulness are not traits you'd typically associate with a towing company, but Rocha's Towing Service was all of those. The City of Austin failed to notify me of construction on a neighboring street. While I don't live on the street they were working on, apparently my car was in the way so they called it in to be moved. The City also failed to notify me that my car had been moved or where it was moved to, this resulted in me filling an auto theft report. Reddit solved the mystery, and the car was located. The folks at Rocha's reached out and explained what had happened, sent someone over to look at my vehicle and offered to make right any wrongs. They were super polite and understanding and even apologized on behalf of the City (even though that's 100% on the City and not them). So while I never initiated their services that led to my interaction with them, I have nothing but good things to say and will not hesitate to use their services in the future or recommend them to anybody who needs a tow. read more

I was in a bad accident Friday and Roacha's towing was there and did an amazing job. Henry, the driver, was great, informed us of the process and was very kind and patient. read more

Rocha's Towing Service - Towing Near Me - Austin, Texas

It's never a fun day when you need your truck towed, but when you do need to, this place is great! David specifically was professional, prompt, and courteous. I've had to use this service 3 times now and each time David has given great service providing clear instructions for towing my vehicle all in a timely manner. Care was taken in loading and loading my vehicle every time. 10/10 would recommend to friends. read more

Rocha's Towing Service - Towing Near Me - Austin, Texas

See all

My son was involved in a car accident and Rocha's Towing had to tow it. In the commotion, we left our house keys with the car. We called after hours and Manny graciously offered to drive back to the office to get us access to the vehicle and collect our belongings. He also gave us a recommendation for an auto body shop if we needed it. We are grateful he was so helpful with us after the ordeal we experienced. read more

Very professional crew who did an amazing job taking care of my prize possession... My boat that caught fire. They went beyond their normal duties to help me deal with this sad situation and I am sincerely grateful. read more

Rocha's Towing Service - Towing Near Me - Austin, Texas

See all

Rocha's towing service saved the day again!!! Shout out to amazing staff Miguel, Gabriel and Jaime. Thanks read more

Rocha's Towing Service - Rocha's towing service - Towing Near Me - Austin, Texas

TDLR.Texas.gov says I have the right to pick up my vehicle within an hour of requesting it, during normal business hours. I called at 3:42 to confirm my vehicle location and to let them know I was going to the Daisy location, I spoke to someone at 4:30 and they said it would most likely be another 40 minutes because they were just sending someone out. Who knows when they will get here, I was going to wait til they got here to post this review but I have tons of time and regardless of when they get here they have already exceeded the hour. I've just totaled my car the last thing I want to do is sit at a tow yard for hours. read more

First off, it's never a pleasant experience when you have to get your car towed. However, if I'm ever in need of this type of service again, I'm definitely calling Rocha's Towing Service. I was recently involved in a collision. These guys were in the police rotation to tow vehicles that were safe to drive. The tow truck driver came out and then drove me and my car a few blocks away so that I could get my stuff out of the car before he took it to the salvage yard. He waited over 15 minutes while I removed all of my items from the car and didn't mind at all. A few days later I went to pick up my car an hour after they were closed. They let me inside and allowed me to work on my car to get it out of their yard. They even gave me a jump start. These guys were awesome from start to finish. read more

I called Rocha's at 8:30 on a Saturday night and Jesus met me at my vehicle 15 minutes later, loaded it up, and delivered it safely to the repair shop. Total pro all the way around - responsive, professional, and took good care of my vehicle. I appreciated being able to text him the addresses and get a detailed receipt. read more

Super easy and convenient to schedule with. Thought I needed a tow, ended up just being jumped. $50 for the jump, and was on my way to get a new battery. These guys showed up within 15 minutes of calling. That's almost unheard of. David Salazar and crew were spectacular. Zero complaints. read more

David was there within the hour to jump and tow my car! Very polite and professional.

Angels from above. Best service ever. Thanks to Gilbert and skippy came to the rescue from sky.

Stranded after getting hit on I-35 at 5:30 in the morning. Gilbert and Skip literally appeared out of nowhere. A bad situation got better in a hurry. Car was towed. Great advice on insurance procedures was given. In no time at all I went from helpless on the side on the interstate to being safely home. Muchas gracias Gilbert and Mr. Skip! read more

Jackson was fantastic and very helpful. Would definitely use this service again if I needed my car towed

David assisted me with a tow as my car overheated and was unable to drive. Very friendly and professional service. Definitely recommend their services. read more

I was stranded on Mopac at noon after my tire blew up. Carothers showed up at the time predicted, and he got me and the car to safety. He was professional and kind. This helped me calm down. He keeps thinking ahead. read more

VERY reliable & EXCELLENT service....He came immediately and technician was polite, professional and thorough....Very positive experience!

I was involved in an accident my car was totaled and they came to help towing my car. It was in Rochas possession towing truck, garage and til they send my car to my place the day after once I paid all the bills. Surprisingly when I opened my car, I realize they steal some cash left inside a secret compartment in my car, also I did have some tools in the trunk and they toke them as well. Playing and stealing money and objects with the pain and disaster of people involved in accidents and giving them trust and business, is something unacceptable by human and God. Maybe the owners or managers of this business don't know it, so hopefully this can help them and of course to all the people in needs of towing. My license plate LBB4988 Corolla 2018. read more

Absolutely 5 stars. I was in an accident Wednesday evening and Travis County Sheriff called Rocha's to remove my car from the accident scene. Not only were they there right away, but both my husband and I were truly touched by the responder's kindness and empathy. Manny and Deiter were compassionate, thoughtful, and patient during a stressful and unfamiliar situation. They, and Rocha's, have our deepest gratitude. read more

Great experience with Jaime the driver. He got there fast and secured my vehicle safely and got me to the repair shop. I will use Rocha's every time I need a tow in the future. read more

I was involved in a car accident last week and Jay from Rocha's picked up my car at the scene. What a wonderful young man he was at a time that I was very upset! He was kind and polite and very caring when he helped and towed off my car. He should be commended - and I will spread the word that Rocha's is an excellent service to do business with! read more

A car crashed through the brick wall in front of our house yesterday, and stayed there, halfway through the wall! I waited with the uninjured driver for the tow truck, wondering how they were going to access the car. To the back of the car there was a busy road, a brick double mailbox, a ditch and a huge oak tree. The front of the car had smashed through the fence and stopped there. The driver, Bobby arrived soon after being called and walked around surveying the situation to figure out the best way to extract the car without further damaging it or the remaining wall. It was amazing to watch as he gently maneuvered the car up and onto the tow ramp and truck without disturbing anything. Very impressive! I would recommend him after witnessing the care and precision he used in this towing job! read more

Rocha's Towing Service - Towing Near Me - Austin, Texas

Manny and Jackson at Rocha''s Towing was reallly great! I appreciate all of their help, they gave me Amazing service. This place is Wonderful. I didn't know how this process would be but they made it so easy. If anyone needs help with towing Please call Rocha's and ask for Manny and Jackson. These guys know what they're talking about! read more

This towing service is just like any other towing service. They know precisely what they're worth and they know they can gouge you on prices especially when you're in a predicament. My vehicle was in an accident and they charged me almost $500 for tow and storage and would've charged me $50 per day had I not had the funds to get my car out of their piece of shit little side yard. The staff was rude as could be and wouldn't even let me borrow a screw driver for 5 minutes to remove a body part so that I could drive my car out of their lot. On top of that they told me that if my vehicle wasn't removed from their front parking lot that they would put it right back in their yard by midnight and restart all of the charges. I hate companies that know they can do whatever they want and step on whomever they want just to make a buck. read more

Henry was our tow truck driver after my daughter got into an accident. He was very helpful and caring and he made sure to wait with my daughter until I showed up to the scene. He was very informative as to wheee my vehicle was going to be going and where I can go to retrieve any other items that my daughter would need. read more

If I could give them zero stars, I would. Jaime Rocha failed to keep a proper lookout when he was in my vehicle and backed into me as I was walking behind causing me to incur thousands of dollars in medical expenses that their insurance company has denied because they are only covered when they are driving their tow trucks, not other peoples cars. I wouldn't use them if they were the last tow company on the planet. read more

Amy was great to work with, very courteous and helpful! Highly recommend! Offered several suggestions for Repair Jim B read more

Great service! I was just involved in an accident in town and Henry with Rocha's Towing Service showed up. He was so nice and helpful to me and the other person involved in the crash. I really appreciate his caring attitude and the information that he provided to us (which was very helpful)! I will for sure recommend this company to anyone in need of their services! read more

So my car malfunctioned on a busy road and the cops called this company to get my car towed to a lot and Henry was so amazing in helping me out! He was so kind and informative and wanted to make sure I was okay and advised me in what my next steps should be since this is the first car I've ever owned/bought. Towing is never fun but I knew my car was in good hands with him and his company! read more

We purchased a 1977 Airstream Camper and needed to get it off the sellers hands quickly. I called Rocha's because I have seen their trucks around town for years and they were almost always nice, clean trucks with a consistent logo. In a pinch they came to mind. I emailed them, they called me back same day, I described the scenario, they gave me a price and a time. The driver(Jackson) txt'd and called as he was approaching. He arrived and ran into a variety of issues with the ball size, clearance of some equipment he had and my ask to help with another item to carry. Nothing seemed to bother him, he just went about his business solving problems while I signed papers with the seller. We followed Jackson to our house which occurred without event. We are very happy with the service that Rocha's and Jackson provided. Details; dual axle trailer 25ft/4200lbs. From Emma Long park area to Austin North University. read more

Henry and Gabriel did an awesome job removing a car that was wedged up against a tree without interrupting or stopping traffic . they worked with APD to safely remove the car from property and didn't destroy any trees on the property. Great Job well done. read more