Quick, professional and so friendly! Made my appointment online, showed up at the designated time, and received an estimate that it would take 45 minutes. 20 minutes later, a tech gave me an update to let me know it would be only a few more minutes. I'm blown away that they were quicker than anticipated and went the extra step to update me. I pity the fool that uses any other shop than this one! read more

These guys were totally awesome and repaired my tire for free and within an hour on a busy day.

Showed up in the last possible minute with my son's blown tire. We were praying for a miracle and these guys delivered. Despite their team closing shop as we pulled up, they checked the rim and then replaced the tire. All we had to do was pay for a new warranty. This company has always been my trusted source for new tires and the repair of any tire needs. I only wish I could find a mechanic with the same moral fortitude. read more

I was driving to my destination on 71 when I noticed my tire pressure light was on. I'd bought my tires at Discount Tire on Research Blvd. So I pulled into the Hwy. 71 location. Andres was very friendly and professional. The staff were able to put air in the tire, but I have to go to my original Discount spot as they weren't able to get the lug nut off (later I went & that Discount Tire was also great, but I had to get a referral to Rush Automotive, who are also awesome.) It was busy but all of the staff were attentive and patience with the people who came in. read more

called ahead and asked if they were able to help, was told yeas and checked in at front. After waiting for over 30 min , they would not fix the tire we needed the bead seeded on. said the tread level was at a 4 and 2 is the cut off for flat repair. please tell me how this adds up. they didn't even ask if we wanted to buy new tires which we were already considering. not helpful at all maybe just too late in the day 5pm and closed at 6pm and they wanted to go home‍ great thing Firestone was right beside them, they fixed the flat in less than a 10 min. Firestone for the win read more

I stopped in for air and the guy was so slow rude and left to make an appointment for some one before giving me air. The air filler should stay at his station. I am up for air and have now waited over 10min for him to come back. Last time Tire Man is cheaper better nicer faster. read more

The response of Gerry at Discount Tire on Ben White was, in fact, a nonresponse because it directed me to an online form that only prolonged, not solve, the problem of their poor service. This online approach is spun as a way of getting things started when I already had been there to discuss new tires and afterwards discussed it over the phone after they called me. And my complaint was stated clearly in my Yelp review. There is no need for more deliberation. Sell tires and be honest, as simple as that. read more

I stopped in because my air pressure alert came up and wanted the tire checked, it was close to closing but I didn't want to risk being stuck on my long drive home. The guy running the air pressure found the nail and despite being close to closing they got my tire patched. Everyone was extremely nice! I normally go to the BeeCave location because they are closer to home, but now I have a secondary location if needed. I highly recommend this location! read more

Henry & Angel were so lovely and made my day! Needing new tires all of a sudden because of a screw in the tire is a little stressful but they made it all so easy and took good care of me and my car. I truly appreciate this discount tire. Always so lovely. Thank you! read more

Once again, vibes immaculate. Love it so much that I had to come back this week and then again the next day day with ANOTHER flat tire. The curbs are vicious nowadays read more

Discount Tire - Tires Near Me - Austin, Texas

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My daughter went in for a damaged rim, the 2 front tires where a 4/32, rear at 7/32. The sales rep clearly taking advantage of a woman by themselves. Sold her 4 tires and 2 rims, to create a full-size spare. He also added the roadside certificate without asking. My daughter had asked him not to change the rear tires, his response was we already pulled it in the bay, when she pointed out the tire have not been touched, he ignored her and walked away. Once completed she had to request to see a receipt and that is when she discovered the certificate charge, she had them credit her card and remove that. I always thought of Discount Tire as a reputable shop, not in Austin. read more

Angel was the best help! He kept me calm in a stressful situation (Tire blowout...all 4 bad tires). Effectively explained the problem and solution. Provided me with the most effective solution within my budget. 5 star customer service! read more

Had tire repair they had good professional and friendly service. Hats off to Stacy who was extremely knowledgeable to my concerns and needs. Discount tire is fortunate to have a representative like Stacy. He is genuinely a good person and employee. read more

AMAZING service. Quick and friendly every single time. Got an air check and the guy helped me install windshield wiper blades. Will always come back to this location. read more

I shouldn't speak for everyone, but in my experience, I know nothing about vehicles and maintenance, especially regarding tires. However, the staff here was accommodating, honest, and informative regarding replacing a tire I had that unfortunately got a nail smack in the middle. Kevin, the sales rep who assisted me, took the time to explain everything regarding my tire issue and provide even more information on all tires in case this happens again with any other tires in the future. Thanks so much, Kevin and Antonio for the friendly service and highly professional support you provided me on what is usually a very confusing topic. I will definitely be returning! read more

Discount Tire - Parking lot - Tires Near Me - Austin, Texas

Great service. We came in to change the tires of our vehicle. The service was fast and Manny was very professional and helpful.

I called this location to see if I could come in they said yes. We came in it was busy was expecting to wait an hour -two hours max. They closed locked the doors we watched other customers that came way after us come and go we were the last ones out of the building it took them 3 hours to change 2 tires. We have multiple vehicles and always go to discount tire they are usually fast and friendly not this location. If you come here hopefully you won't have to wait as long read more

Jason P helped me out with a screw in one of my tires. It was a crazy busy Monday morning, but they got me taken care of quickly and Jason was so kind and helpful. Definitely recommend Jason and the team to help get you taken care of! read more

amazing, fast, reliable, outstanding customer service! They give you the best service and equipment for your buck. Definitely worth going here than anywhere else. Great and honest communication. read more

Im a loyal discount tire customer already, but I have to say, this location impressed me just at the air check. Their lobby is currently under construction but are open and have tents outside for you to wait under the shade. Usually when I have my tire pressure checked it's in and out they don't concern themselves with anything else, but here, while I'm waiting in line they do tread depth and safety checks on my tires - I've never had that done for just an air check. Makes me feel 1000x better being on the road and I know where I stand if I need new tires or not. Elton the one coordinating the line was very courteous, respectful, and professional, his tone was something I could really appreciate while he did the safety checks. Sean was also great and knowledgeable in what psi I needed because in a past experience at another location I had to argue that 35 all the way around for my tires wasn't acceptable, but Sean knew exactly what was needed. read more

Discount Tire - Tires Near Me - Austin, Texas

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Jason R was incredibly helpful and patient in helping me replace my tires. He explained everything super well and genuinely made it feel like he cared about me as a customer. Service was efficient and more than worth the value. I am Gen Z and don't ever really write reviews, so this should be taken seriously. read more

Service requested was completed in that my tires ordered were placed on vehicle in timely manner. Thorough they damaged my fender liner. Take it back because the torn fender is now rubbing against my brand new tires and they all look at me like I'm crazy denying having done it. One did help me pull into the bay to remove the tire to take a look and when I showed them continued to deny it and attempted to place the blame saying someone else must've been under my car working on it. Even though they were the very last ones there and the car was not making that sound before. I purchase another fender liner to replace the one they tore and attempted to come back to just get help putting on and they can do nothing but rush me out of the bay saying have others waiting..how about help fix what is messed up first THEN tackle another project. The two stars are purely for the fact that the original service while flawed was completed the subtraction of stars was due to the pure BS afterwards. read more

Discount Tire - Damaged panel - Tires Near Me - Austin, Texas

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Impeccable customer service, and efficient on a flat tire repair! From the 800 no rep to the store rep Manny, the service was so appreciated, and such a difference from NTB nearby. This store, and the chain in general, has it down! Plenty of reps at the front desk to serve you, and the patch for my tire took less than an hour - for free! I will always purchase tires here. read more

Walked in at 8 am and there was already a line - nevertheless in and out in 45 minutes! Very quick. And they found a problem I wasn't aware of too. Patched two tires. read more

Juan helped us in the air check line. We were the 4th car in line and he greeted us with a smile. He was so friendly and nice despite being in the sun for a long period of time. Thank you, Juan! read more

Okay. Discount Tire, particularly the Ben White location, has become my GOTO for all things tire. Got a new set for the other daughter's car. Great price, best service ever. read more

As honest as a company can be. Make sure to get the warranty. Texas has the worst roads.

Driving along the highways and navigating through small towns, it is not unusual to have an issue with the tires on your car. Potholes. Construction. Nails. So, we found ourselves on NYE in need of what we thought was just a detour for air in the tires. Stopped at a gas station. Filled some air. Pressures looked good, so back on our way. Until...we stopped again, as the pressure kept creeping down and realized that we had a nail in our tire. It was early-ish. 4:15. Found an NTB (where we had bought our tires last year) 2 miles away. Called. No luck. Closing early at 5 to celebrate NYE. Same story at 2 more NTB locations. Looked again. Discount Tires 4 miles away. Come on in they said. No wait. Saw the nail. Fixed the tire. 25 minutes in and out. Thank you for a great last minute walk-in appointment on NYE. read more

Discount Tire - An unexpected detour - Tires Near Me - Austin, Texas

My husband ordered tires on line and made an appointment for me to take my car in. I got there early, and while in line to check in, Manny presumed who I was and asked my name. He said they were ready for my appointment and I was taken out of line and helped immediately by Stacy who couldn't have been better in any way. He noticed that my hubby had ordered the wrong back tires. He called my husband and they corrected the choice before work began, and we got the right tires because of Stacy's attention. They finished the installation sooner than expected and brought my car, running, to the front doors. I work in retail myself, so I'm keenly aware of good and bad service. This was a great experience from professionals. This was our third time to use this business, and we highly recommend them. read more

Thank you to Jason!!! He made sure I got taken care of when they were at their peak busy hours and helped me inspect my tires and troubles in a timely manner. Amazing customer service and the service itself was super speedy. Values were reasonable and the quality backs it up! Thank you to this location and staff y'all are amazing:) this will definitely be my regular discount tire location!! read more

I finally got fed up with being given the wrong size for my hub rings. They literally sold me the tires and it literally says the size of the hub on their site. So tell me why they couldn't give me the correct size?? How is it that I could figure it out but someone who does tires for a living could not?? read more

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Worst service I've ever had. Brought my van in with a flat also wanted to get the spare replaced. They didn't bother with the spare because they couldn't get it off, decided to replace another tire randomly instead. I didn't need the other tire so had to wait around while they took it off. Don't recommend this place at all. read more

I used the mobile Discount Tire app to purchase my sweet Pirelli tires & set my appointment for last Saturday morning at 8:15 AM. Showed up on time for appointment to a packed store & the staff still processed my intake quickly. I was out the door by 9:40 AM something with my exceptional new tires! The service staff at Discount Tire puts a new meaning to the word hustle. read more

Discount Tire - Pirelli tire - Tires Near Me - Austin, Texas

Day after Thanksgiving...beautiful weather, fun family time, and pumpkin pie. However, there appears to be many stray "Turkey's" leftover and many end up in the waiting line at Discount Tires for receiving free air service on tires. People trying to cut in line constantly and driving the wrong way. The only calm, cool, collected and professional person in that line is Antonio. Antonio is corralling and herding dumbasses, all day it appears, and does so in the most calm and professional way. Thanks for the great costumer service Antonio. Great job. Also, tipping this time of year is keeping the positive Holiday Sprit. read more

this place is a joke I came here for one tire and the guy Angel tried to up sale me and not listen to whatever I had to say about the one tire I needed. instead tried to ask me if I want to purchase 4 brand new tires and when I kept saying no he still tried to up sale me with bullshit. I would never recommend this place to anyone. However I appreciate Stacy coming out to try and make things right but this place will never receive business from me! the first impression was killed with nonsense read more

I was incorrectly charged on a recent TireRack / Discount Tire installation, and wrote a three star review on their website noting so. Vincent, the manager of this store, called back today to correct the charges and make sure all was well - much appreciated. Mistakes happen, but I'm glad to give my business to a company and team that stands behind their work and service. read more

I have been going to Discount Tire for about 20 years. No matter what part of Austin I am in I am able to find a location that takes care of all my tire needs. I can't tell you the number of times they have fixed my flats for free...even on one of my vehicles I had never taken to them. Top-notch customer service! read more

piss poor service. I wouldn't recommend this location at all. had an appointment scheduled and waited 1 hour and 45 minutes as "walk ins" were taken in and serviced after I showed up and was waiting. additionally they did not add air to my tires like I requested. this location needs to look closely at the management. Very disappointing and my "advisor" Dylan L is a jack ass. appointments don't matter here. Thanks for wasting my time guys. read more

I've used Discount Tire for 4 cars now, and my Dad used them when he was alive. He always told me they did great work and had excellent service, so I've been going there for 25 years. I always experienced great service up until yesterday. I hobbled in on crutches to deal with a flat - first trip on the road after surgery was straight there. Dawson greeted me with a smile and seemed so calm and kind and took care of me right away. I waited while he went outside to check my tires as getting around is hard now and he suggested it. Normally I go out with them to assess tires together, but it seemed reasonable to me given the situation. When he came back he said I definitely needed a new tire since mine had a gash in it, which I figured. My other 3 tires were running low on tread and he recommended just to go ahead and do it while we were there. Normally I'd ask more questions about this, especially given my car only has 26,000 miles on it and I rarely take it on the highway. In fact my "drive safe and save" app shows I have food cornering and rarely speed. I'm a good driver now. Can't say the same for my past self! I had to go to the dealership to get my wheel lock key as I didn't have it on me. The manager looked at my tires and had another employee confirm - I did not need new tires. In fact I had a lot of life left in the safe zone. I double checked it at home to be sure. In fact, the size tires Dawson sold me were the wrong size. He did casually mention it but a acted like it wasn't a big deal. The dealership said they really don't recommend that. Another friend said the same. Maybe it's fine, but honestly why risk it? I like to give people the benefit of the doubt when I can, but I feel so taken advantage of right now. I went in today to ask for a refund and he gave it to me, no questions asked. I'm happy to spend good money for businesses with good ethics, but it's harder to find these days. I don't even know who to trust if you can't trust Discount Tire anymore! read more

These guys are always super fast and polite. Damon and Chris took great care of both my and my gf's cars yesterday