I used to love this place. I had a mail box the first year I lived here. If I had to ship something…read moreI came here first. I, also, used to come here when I needed something printed. I didn't mind when the price went from $.25 to $.50, I was paying for convenience. Today, I went to get something printed. I emailed the attachments (2 printing labels.) I was informed that the email address had changed and I was pointed to the new address. Then I was informed that it costs $2 to print a shipping label. I asked what a regular copy costs. "$.50" Look, this is their place, if they want to charge $100 to print a tax form that is their prerogative, but looking at what I want to print then deciding what to charge disgusts me. I hope charging 4x is worth it to the (possibly new) owners since they have lost all of my goodwill.

I needed to send some medication overnight and opted for this place and I ended up spending a good…read more$100 over what I would have paid if they had done their job and provided me with the least expensive option. They selfishly took advantage. I'm so disappointed. I'll never go back.

Very efficient service easy to get to from my house and no need to drive all the way to the post…read moreoffice.

Fabulous service, prompt, explained things well, fair pricing. Clean, easy parking, well-staffed.read more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

I went in today to send an Amazon tire back for my son! I needed and Ashley told me to go put my…read morepaperwork in an envelope. I wasn't sure what side went up and one went told me go over there and stick that on the it wasn't in a box. I want to do it wrong because it was an expensive tire. I simply needed help and I said well can you do it and she ripped the envelope my hand abruptly just put it on the tire like I swear my whole life I have never been treated this bad. I rarely get upset because the norm is poor customer service anymore. But I told her this is your job she says no you have to do your own Amazon packages. I said I'm a nurse I wouldn't ask you to give someone a shot for goodness sakes and I asked who her boss was and she says I'm the manager abruptly . I will never go to that store as by the liquor store and Safeway by Franklin ever again ever I called and talked to a lady at the century office and she was very sweet and helpful. I will go there. She said she would be happy to do my Amazon packages! not that I really have very much . I appreciated her kind words very much. True customer service I'm afraid is in the past.

Excellent family business that has helped us for years.. Just wanted to be the first to give you…read moreguys a Positive Yelp! Keep up the great work DiSpaltro Family !!

Be wary, people are adding reviews for the wrong location, describing people who don't work here. I…read morecan't speak for the other stores but the Century location has always had exceptional service, and I go there frequently. Only times I've seen lines out the door were during Covid distancing, holidays and the week after for returns. Even then they always staffed both registers. And it is unreasonable for people to be angry they don't accept non box holder packages. There literally is not room now that they take Amazon returns. Jenn in particular is fantastic and deserves a raise. I would have switched my mailbox to a more convenient store but she is friendly, funny, and runs the store like a boss.

Omg such rudeness today just before 10am. There was a line literally out the door and I had two…read morecommercially labeled prepaid packages, no receipt required. So I walked up the counter and said "setting ready to gos down here" with a smile and no expectations of the cashier. She snapped, "you gotta wait in the line!!" For what?! Setting down ready to go packages, and bypassing the line, that don't need a receipt is absolutely common practice anywhere. Especially when there were about 6 people with untaped boxes, loose items, forms, bewildered expressions, the works, in the gigantic line. I left and will drop them at another UPS. Like I know they probably don't care about that lol, but given that these are independently owned stores, perhaps you'd want to run politely and efficiently. Whatever TF was happening in there wasn't that.

Joyce and her team always so helpful!! I love going to get my mail , they have all my addresses on…read morefile so I can mail packages with ease . They are printer and computer savvy as well.

Was in a few days ago and spent over $200 on shipping. Came back today to send a return and was…read moretold I could buy tape or pay $3 to have him put two pieces of tape on my box. Poor customer service if you ask me. Also just not a friendly to the customer. I will take my business elsewhere. Sad because it's a convenient place.

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Another misdelivered package. My package is in a parcel locker elsewhere and someone's package is…read morein my parcel locker. Now, I have to lug the package to the main branch and drop it off while my package will be "lost". Amazon will likely refund me and pass on that expense to all other customers. How much does the USPS incompetence cost all of us. When given an opportunity to choose my delivery service, USPS is my absolute last choice.

I can't recommend Jacki enough…read more I live several hours away from the person I needed to have served, so I was completely dependent on finding someone local who I could trust. I was also on a bit of a time crunch, and as soon as I called her, she jumped into action. She literally headed to the courthouse right away to help me get everything I needed. Even though we weren't able to serve the person on the first attempt, Jacki still went above and beyond. She looked up my case, helped me figure out what my options were, and even took my paperwork to the sheriff's office so they could continue attempting service. She absolutely did not have to do that, and it saved me so much time, stress, and another trip. She kept me updated throughout the whole process, answered every question I had, and was incredibly kind, knowledgeable, and easy to work with. On top of that, her pricing was more than fair. If you need a process server in Central Oregon, call Jacki. It's rare to find someone who genuinely cares as much as she does, and I'm so grateful I found her.

Excellent service, friendly service always! And so convenient for everyone in Sisters Country! And…read morea good variety of the office supplies most needed.