Today was the second time I've gone in to ship a package for an online sale I've made, I'm really…read morenew to the whole process and had built up anxiety about going in and looking silly to ask for help.. the silly part all along was thinking that. They make it so convenient to get your label printed and package sent out, they have you email your label to their email and do everything else! I didn't even have to finish taping up my box. They've been so friendly each time I've come in and it's driven away my anxieties about making online sales now. So happy to have this business in town and trust. I'm very impressed! Thank you!

Love these guys. So kind and willing to help everyone, even those of us who are technologically…read moredeficient. They're good. Very good.

The staff there is very professional. There are self service options which are easy to useread more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

Very efficient service easy to get to from my house and no need to drive all the way to the post…read moreoffice.

Fabulous service, prompt, explained things well, fair pricing. Clean, easy parking, well-staffed.read more

When we first moved to Ben we didn't have a mailing address. It was the end of the day and we were…read moreexpecting a package. It was Sunday. At pack and save these wonderful ladies did everything they could to accommodate me and set me up with a po box at the end of their shift. Tina was and has been amazing, truely the star employee. And the other employee Raimee is a doll as well. Both have gone above and beyond to make things work for us. As brand new Bend residents, they were the first business we had dealings with and what a great impression of the community the made! No matter where we move I will always come back here to do business.

Wow! Kellie went above and beyond to help me! I had a usps printable label and a fedex QR code for…read morea return and she was able to help me figure out how to make the fedex label printable so I wouldn't have to go there as well as not have to wait on the long line at usps. She was very genuine, efficient and I couldn't be happier with the help I received! I will definitely be coming back here for any shipping needs- they do it all!

I had a project that was critical for a fast turnaround on something pretty complicated. Sam went…read moreout of her way to work with me to resolve issues and ensure the project printed in time. The FedEx office services are invaluable when you need important business items done reliably and quickly. Thanks for the effort that was above and beyond Sam!

Regularly have a driver on my FedEx route mark stuff undeliverable for no unit number, then I…read morereceive the package days later no corrected label.. original label with correct address , I called to complain that it happened again and was told I can't file a complaint and refused to transfer me to a supervisor , then hung up on me after repeatedly refusing to help or transfer me. When did FedEx become such a joke?

We arrived at 5:18 p.m., well before the posted 6:00 p.m. closing time, with just one form that…read moreneeded to be notarized. The gentleman at the counter told us they were already "closing shop" and that we would need to go somewhere else or come back another day because notarizations take a long time. I understand not wanting to start a lengthy transaction right at closing, but we arrived more than 40 minutes beforehand and only needed one document notarized. If notary services stop well before the posted closing time, that should be clearly communicated to customers. Unfortunately, this did not feel like a good way to handle business or provide customer service.

Each time I walk in I am politely greeted & treated with kindness. Their customer service is top…read morenotch and so are all the services they offer. Highly recommend using this location for all your shipping, packing and mailing needs. They do passport photos too!!

For real, FedEx has delayed packages for over 10 days to La Pine Or, stating weather as the issue…read more It's not weather, it's lack of experienced personnel or caring about their customers. Roads are clear, sun is shining, package has been on truck since Thursday 2/6 and yet today, on a beautiful sunny day, received message, yet another delay due to weather. UPS, DHL, FedEx Express and USPS have made their deliveries to our area. I managed to get the local phone number and I have been handing it out. May their switchboard be flooded. I contacted customer service at the company I purchased from and told them they may want to rethink their carrier options. I'm not the only one in my area fed up with them and their delays. People have had food spoil, Rx pet food delayed and medication. Not good practices FedEx. Also, more weather tomorrow....so I'm guessing more delays.

Fed Ex was once a reliable shipping company. This shipping center not so much. You don't tell…read moresomeone they have a priority package that requires someone to be present to sign then give them a delivery window up to 8pm that day. That requires the person to be at home all damned day waiting for it. Inexcusable customer service. Fed Ex is the last shipper that I would choose to ship a package. Packages requiring signatures should be delivered first. End of story. Surprised this isn't common knowledge.

I used to love this place. I had a mail box the first year I lived here. If I had to ship something…read moreI came here first. I, also, used to come here when I needed something printed. I didn't mind when the price went from $.25 to $.50, I was paying for convenience. Today, I went to get something printed. I emailed the attachments (2 printing labels.) I was informed that the email address had changed and I was pointed to the new address. Then I was informed that it costs $2 to print a shipping label. I asked what a regular copy costs. "$.50" Look, this is their place, if they want to charge $100 to print a tax form that is their prerogative, but looking at what I want to print then deciding what to charge disgusts me. I hope charging 4x is worth it to the (possibly new) owners since they have lost all of my goodwill.

I needed to send some medication overnight and opted for this place and I ended up spending a good…read more$100 over what I would have paid if they had done their job and provided me with the least expensive option. They selfishly took advantage. I'm so disappointed. I'll never go back.

Shipping and printing department lady spent 10 minutes chatting with a customer about nothing…read morerelated to a business transaction, catching up on personal matters, before she paged someone else to help me at the shipping counter. What a complete waste of time. She could have paged earlier full knowing she was not going to help me - and not waste time.

The service. Always, amazing people help me. Thank he helped me print some cool posters for school…read more Staples is now my go-to for all office/teachery things.