Joyce Jones the Owner of Postal Connections is by for the most selfless and loving people I have…read moreever met. Every time I go into her store I feel like family, and she has personally gone out of her way to make shipping as easy as possible for me. In the past I have gone to the Post Office and had to buy a whole roll of tape, a whole pack of labels, and wait in a ridiculous line to get treated terribly by the Post Office staff. At Postal Connections there is literally tape for everyone to use for free, they print a label every time, and the staff are always extremely helpful. In my opinion the Redmond Postal Connections is a great reflection of the genuine niceness, authenticity, and warm local feel that you expect in Central Oregon. I won't go anywhere else for shipping!! Love you all Postal Connections team!

Now I understand why they only have 3 stars. The guy Tim is nice enough but the lady that started…read morebeing rude from the second she opened her mouth was not. I set two packages down on the counter and she started by saying well whatttaya got here (really loudly). Are you wanting to ship these??? (What tf else would I be doing there) so I said yes they're returns and one is for fedex and one for ups and she started saying oh well do you have something on your phone?? I said yes I have a QR code and she abruptly said well we're not taping those shut for you we don't do that anymore (rudely) we haven't done that for a year. I said nothing and then I just reached for the boxes and said well I might be back cuz I'm not paying to have these taped shut. ( I always use tape or bring my own but they have always done it without being rude about it before) as I was leaving she made some other rude fb comment so I stopped and said WHAT?? She said ITS NOT A FREE SERVICE MAAYUM and I said ok you don't have to be RUDE and I was just fake smiling at her like she was doing and then she said you have a niioceee day with all the sarcasm. And I said NO YOU and I left. I called after to speak to Tim but he was clearly going to take her side. I wonder how Sue and Pete feel about her rudeness. Also they have a help wanted sign in the window. Good luck with that. My daughter applied there but she has a job that she likes and wouldn't want to work with rude coworkers

We have used this location for drop offs, shredding, and scanning documents. Although at times…read morevery busy, the manager and staff have been professional and friendly, and have acknowledged those waiting. Most of the time, our transactions are quick and easy.

The owner AJ apparently doesn't wanna work at his own business. I went in to drop off many packages…read morethat needed to go back to Amazon and there were two employees standing there. The owner AJ told me I needed to go to the self-serve kiosk and return all my packages there despite the fact that it would be 10 times faster to have someone help me do it as everything was ready to go. In addition, I had many packages that were gigantic not little ones to fit in the bin. I asked AJ if he could help me and he told me no he was busy. I asked if the other person could help me and he said no she was busy too. What happened to customer service?!?!?! What is wrong with this picture nobody can help me and I'm the only person in line?!?! There was nobody at the store but me and the two employees so it's not like they had a long line of people or something!

Very efficient service easy to get to from my house and no need to drive all the way to the post…read moreoffice.

Fabulous service, prompt, explained things well, fair pricing. Clean, easy parking, well-staffed.read more

We arrived at 5:18 p.m., well before the posted 6:00 p.m. closing time, with just one form that…read moreneeded to be notarized. The gentleman at the counter told us they were already "closing shop" and that we would need to go somewhere else or come back another day because notarizations take a long time. I understand not wanting to start a lengthy transaction right at closing, but we arrived more than 40 minutes beforehand and only needed one document notarized. If notary services stop well before the posted closing time, that should be clearly communicated to customers. Unfortunately, this did not feel like a good way to handle business or provide customer service.

Each time I walk in I am politely greeted & treated with kindness. Their customer service is top…read morenotch and so are all the services they offer. Highly recommend using this location for all your shipping, packing and mailing needs. They do passport photos too!!

I can't recommend Jacki enough…read more I live several hours away from the person I needed to have served, so I was completely dependent on finding someone local who I could trust. I was also on a bit of a time crunch, and as soon as I called her, she jumped into action. She literally headed to the courthouse right away to help me get everything I needed. Even though we weren't able to serve the person on the first attempt, Jacki still went above and beyond. She looked up my case, helped me figure out what my options were, and even took my paperwork to the sheriff's office so they could continue attempting service. She absolutely did not have to do that, and it saved me so much time, stress, and another trip. She kept me updated throughout the whole process, answered every question I had, and was incredibly kind, knowledgeable, and easy to work with. On top of that, her pricing was more than fair. If you need a process server in Central Oregon, call Jacki. It's rare to find someone who genuinely cares as much as she does, and I'm so grateful I found her.

Excellent service, friendly service always! And so convenient for everyone in Sisters Country! And…read morea good variety of the office supplies most needed.

Excellent family business that has helped us for years.. Just wanted to be the first to give you…read moreguys a Positive Yelp! Keep up the great work DiSpaltro Family !!

The staff there is very professional. There are self service options which are easy to useread more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

I used to love this place. I had a mail box the first year I lived here. If I had to ship something…read moreI came here first. I, also, used to come here when I needed something printed. I didn't mind when the price went from $.25 to $.50, I was paying for convenience. Today, I went to get something printed. I emailed the attachments (2 printing labels.) I was informed that the email address had changed and I was pointed to the new address. Then I was informed that it costs $2 to print a shipping label. I asked what a regular copy costs. "$.50" Look, this is their place, if they want to charge $100 to print a tax form that is their prerogative, but looking at what I want to print then deciding what to charge disgusts me. I hope charging 4x is worth it to the (possibly new) owners since they have lost all of my goodwill.

I needed to send some medication overnight and opted for this place and I ended up spending a good…read more$100 over what I would have paid if they had done their job and provided me with the least expensive option. They selfishly took advantage. I'm so disappointed. I'll never go back.

I've been shipping for my business from here for a few years now. I'm a seasonal Halloween business…read moreand they are, without fail, ALL friendly and polite and exceptionally helpful. They even ask about how I'm holding up and chide me to rest (I get pretty frazzled). They are my absolute "go-to" place for anything I need. I've used most of their services and I always leave the store smiling, although I'm usually under stress when I arrive. That, to me, is simply invaluable!

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.