The staff there is very professional. There are self service options which are easy to useread more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

We arrived at 5:18 p.m., well before the posted 6:00 p.m. closing time, with just one form that…read moreneeded to be notarized. The gentleman at the counter told us they were already "closing shop" and that we would need to go somewhere else or come back another day because notarizations take a long time. I understand not wanting to start a lengthy transaction right at closing, but we arrived more than 40 minutes beforehand and only needed one document notarized. If notary services stop well before the posted closing time, that should be clearly communicated to customers. Unfortunately, this did not feel like a good way to handle business or provide customer service.

Each time I walk in I am politely greeted & treated with kindness. Their customer service is top…read morenotch and so are all the services they offer. Highly recommend using this location for all your shipping, packing and mailing needs. They do passport photos too!!

I used to love this place. I had a mail box the first year I lived here. If I had to ship something…read moreI came here first. I, also, used to come here when I needed something printed. I didn't mind when the price went from $.25 to $.50, I was paying for convenience. Today, I went to get something printed. I emailed the attachments (2 printing labels.) I was informed that the email address had changed and I was pointed to the new address. Then I was informed that it costs $2 to print a shipping label. I asked what a regular copy costs. "$.50" Look, this is their place, if they want to charge $100 to print a tax form that is their prerogative, but looking at what I want to print then deciding what to charge disgusts me. I hope charging 4x is worth it to the (possibly new) owners since they have lost all of my goodwill.

I needed to send some medication overnight and opted for this place and I ended up spending a good…read more$100 over what I would have paid if they had done their job and provided me with the least expensive option. They selfishly took advantage. I'm so disappointed. I'll never go back.

Excellent family business that has helped us for years.. Just wanted to be the first to give you…read moreguys a Positive Yelp! Keep up the great work DiSpaltro Family !!

Joyce Jones the Owner of Postal Connections is by for the most selfless and loving people I have…read moreever met. Every time I go into her store I feel like family, and she has personally gone out of her way to make shipping as easy as possible for me. In the past I have gone to the Post Office and had to buy a whole roll of tape, a whole pack of labels, and wait in a ridiculous line to get treated terribly by the Post Office staff. At Postal Connections there is literally tape for everyone to use for free, they print a label every time, and the staff are always extremely helpful. In my opinion the Redmond Postal Connections is a great reflection of the genuine niceness, authenticity, and warm local feel that you expect in Central Oregon. I won't go anywhere else for shipping!! Love you all Postal Connections team!

Now I understand why they only have 3 stars. The guy Tim is nice enough but the lady that started…read morebeing rude from the second she opened her mouth was not. I set two packages down on the counter and she started by saying well whatttaya got here (really loudly). Are you wanting to ship these??? (What tf else would I be doing there) so I said yes they're returns and one is for fedex and one for ups and she started saying oh well do you have something on your phone?? I said yes I have a QR code and she abruptly said well we're not taping those shut for you we don't do that anymore (rudely) we haven't done that for a year. I said nothing and then I just reached for the boxes and said well I might be back cuz I'm not paying to have these taped shut. ( I always use tape or bring my own but they have always done it without being rude about it before) as I was leaving she made some other rude fb comment so I stopped and said WHAT?? She said ITS NOT A FREE SERVICE MAAYUM and I said ok you don't have to be RUDE and I was just fake smiling at her like she was doing and then she said you have a niioceee day with all the sarcasm. And I said NO YOU and I left. I called after to speak to Tim but he was clearly going to take her side. I wonder how Sue and Pete feel about her rudeness. Also they have a help wanted sign in the window. Good luck with that. My daughter applied there but she has a job that she likes and wouldn't want to work with rude coworkers

Be wary, people are adding reviews for the wrong location, describing people who don't work here. I…read morecan't speak for the other stores but the Century location has always had exceptional service, and I go there frequently. Only times I've seen lines out the door were during Covid distancing, holidays and the week after for returns. Even then they always staffed both registers. And it is unreasonable for people to be angry they don't accept non box holder packages. There literally is not room now that they take Amazon returns. Jenn in particular is fantastic and deserves a raise. I would have switched my mailbox to a more convenient store but she is friendly, funny, and runs the store like a boss.

I love being able to drop my packages here then run over to Safeway for groceries. Super…read moreconvenient. Employees are friendly!

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Another misdelivered package. My package is in a parcel locker elsewhere and someone's package is…read morein my parcel locker. Now, I have to lug the package to the main branch and drop it off while my package will be "lost". Amazon will likely refund me and pass on that expense to all other customers. How much does the USPS incompetence cost all of us. When given an opportunity to choose my delivery service, USPS is my absolute last choice.

I can't recommend Jacki enough…read more I live several hours away from the person I needed to have served, so I was completely dependent on finding someone local who I could trust. I was also on a bit of a time crunch, and as soon as I called her, she jumped into action. She literally headed to the courthouse right away to help me get everything I needed. Even though we weren't able to serve the person on the first attempt, Jacki still went above and beyond. She looked up my case, helped me figure out what my options were, and even took my paperwork to the sheriff's office so they could continue attempting service. She absolutely did not have to do that, and it saved me so much time, stress, and another trip. She kept me updated throughout the whole process, answered every question I had, and was incredibly kind, knowledgeable, and easy to work with. On top of that, her pricing was more than fair. If you need a process server in Central Oregon, call Jacki. It's rare to find someone who genuinely cares as much as she does, and I'm so grateful I found her.

Excellent service, friendly service always! And so convenient for everyone in Sisters Country! And…read morea good variety of the office supplies most needed.

I had a project that was critical for a fast turnaround on something pretty complicated. Sam went…read moreout of her way to work with me to resolve issues and ensure the project printed in time. The FedEx office services are invaluable when you need important business items done reliably and quickly. Thanks for the effort that was above and beyond Sam!

Regularly have a driver on my FedEx route mark stuff undeliverable for no unit number, then I…read morereceive the package days later no corrected label.. original label with correct address , I called to complain that it happened again and was told I can't file a complaint and refused to transfer me to a supervisor , then hung up on me after repeatedly refusing to help or transfer me. When did FedEx become such a joke?