I had a project that was critical for a fast turnaround on something pretty complicated. Sam went out of her way to work with me to resolve issues and ensure the project printed in time. The FedEx office services are invaluable when you need important business items done reliably and quickly. Thanks for the effort that was above and beyond Sam! read more

Regularly have a driver on my FedEx route mark stuff undeliverable for no unit number, then I receive the package days later no corrected label.. original label with correct address , I called to complain that it happened again and was told I can't file a complaint and refused to transfer me to a supervisor , then hung up on me after repeatedly refusing to help or transfer me. When did FedEx become such a joke? read more

Was in town for work feeling 100% great. Had some print orders I needed to fulfill so I placed the order through FedEx. When I picked up the order in store one of the staff members was visibly sick and sounded absolutely horrible when coughing... into their hand. This person handled my order and my orders packaging. I left and felt perfectly fine for a little less than 24 hours then had an extremely sore throat appear out of nowhere. This later developed into the same sounding cough that the FedEx employee had. It is inexcusable and negligent to not only work while you are contagious but to not take any safety precautions like enhanced hygiene or wearing a face mask. Due to this employee I am now at the urgent care needing treatment. Shame on you. read more

Robin was amazing!! He went above and beyond in customer service! The others, not so much. Make sure you ask for Robin if you need any help. He gets 10 stars. If he was not there, we would not be going back. read more

What is that smell inside?!? Been there for over two weeks now and keeps getting worse. Smells like something is rotting in the garbage can... it's disgusting and I had to walk out because I was gagging. read more

Well I gave to tell you that I have been using this location for years. Everyone that works here is so friendly and helpful. Even when I have a large order or need a little extra help the always jump right in and make sure that all my needs are met. Thank you read more

Save yourself, go to UPS instead! This location is the worst, the manager Cassidy has a hard time understanding packages are often sent to people that don't live at the shipping address. Her small mindedness resulted in not allowing my package to be picked up. Instead of trying to help solve the problem she hung up on me. FedEx corporate, is this the person you want running your office? read more

This review is for their self-serve printers. They have two, located just inside to the left. I've come in to print out USB documents several times and the printers have been available and fully functional each time. Printing is quick, the interface is mostly intuitive and the print quality is good. My only complaint would be that the default settings are for color printing, so if you don't need color and don't notice the setting, you'll be paying quite a bit more than you need to. You are advised as the print cost each time, though. Easy location on Oregon St downtown. read more

Excellent thorough and fast service! The staff knows what they're doing and they do it well. I had to overnight something important to the bay area and they were right on top of things. read more

Wow! I'm blown away by how helpful Rafael was. I had gone to UPS before coming to FedEx, and they quoted me over $100 to get my Christmas gifts, in one package, to the east coast on time. Rafael quoted me around the same price with the packaging I had. But, I had mentioned that I had used a lot of packaging and could downsize to a smaller box. He offered to help me repackage with a FedEx box so we could see what the difference was. He handled my Christmas gifts with care, even complementing them, and said by the 23rd it would be $26.70! I had already spent hundreds of dollars on presents, so this truly made my day. I'm self-employed so this made a huge difference. He helped me repackage my second box and saved me another $80! I can't say it enough, Rafael truly made my day. I worked for 6 years in retail at Apple in Los Angeles, so I know what good customer service is, and what bad customer service is. Rafael's customer service is EXCELLENT. He went above and beyond, and was kind and considerate. The experience was so drastically different than my experience at UPS, that I can honestly say that I never want to go to UPS again. He has created a customer that will come back again and again and I have already referred my fiancé to this location for all of her shipping needs. Rafael's the man, give this man a raise! Much respect and gratitude. read more

Megan was super helpful, and nice. She took the time to help me edit my resume and made very good suggestions. Than printed!! Thank you read more

FedEx Office Print & Ship Center - Fed ex - Printing Services Near Me - Bend, Oregon

fed ex is mobilizing all resources to get our packages, here in bend, the crews are going the extra mile ,job well done and didn't want a tip, tks read more

FedEx Office Print & Ship Center - It's a small package, SAFETY FIRST, I HAVE IT COVERED - Printing Services Near Me - Bend, Oregon

At its heart, this review is really of Trevor Jones, who works at this Fedex Office location. That said, since they hired and pay him, they get the review. We were in town for my wife's father's memorial. This isn't really the happiest of occasions under the best of terms. In this case, however, my wife was also tasked with making the programs for the memorial, and was given her marching orders -- together with the content -- the day before the memorial, which was starting at 9:00AM. No pressure. The best part, of course, was that my laptop had failed to make the trip up from California, so we had to used a borrowed laptop which only had an old copy of Microsoft Works, which pretty much nothing seemed to be able to open. And so we ended up at Fedex Office at about 1PM, on Monday, August 6th, trying to print something which wouldn't be opened in anything, and which, converted to Microsoft Word, came out quite horrible. So this guy, Trevor Jones, takes pity on us and holds our hand over the next two hours while we battle with the formatting. He does a bunch of custom reformatting and printing to make it all work. Tweaks it endlessly. Seriously, we got something like two hours of professional help. And in the end, we paid for some stationary we used to print the memorial programs. Fedex Office lost a lot of money on us during those two hours. And it won us as life-long customers. It was an awful, stressful, sad day for us. And Fedex Office -- and Trevor -- were a ray of light, a respite from our pain, and an utterly unexpected helping hand. We won't forget them. read more

Staff was very nice and time efficient. I am giving them only 3 stars because even though all my packages showed up, the boxes were all smashed and a lot of things broken inside. I know this isn't the stores fault but, just a disappointment and dissatisfaction with the corporate company as a whole. read more

delivery guys do not read the addresses correctly and delivered my package to the wrong address in sunriver I found it be calling the rental company that picked it up and brought it to the correct address. Fed rx never did Not find it and expected me to order a replacement from weather tech. Fed ex doesn't care if they screw up! e read more

Helped us out big time with a quick-run print job. A little pricey, but Cassidy and Tyson were both a big help in making sure we hit our deadline! read more

I took a ceramic platter to be packaged and shipped at this location. Package arrived completely shattered and the recipient said it was packaged horribly. If you have something fragile, it's best to avoid this place. read more

Best FedEx experience of my life. Jay is super helpful. Got me what I needed within 10 minutes. Appreciate this, makes my life so much easier! read more

Summary: 50% of the employees I encountered here were helpful and friendly. Bend is a wonderful place. Beautiful scenery, lots of outdoor activities, an amazing selection of world-class micro brews and, last but not least, very warm and friendly people. People come here because they want to be here - and are generally happy about their decision. Well, exactly 50% of the people I encountered at the Bend FedEx Office Print & Ship Center fit that bill - the other half seem to possess more of an...AT&T Customer Service attitude (Google "worst customer service" to see what I mean). Not being a regular shipper, I had several basic, uninformed questions about overnighting a document. Given the time I arrived and proximity to the weekend, when could I expect said package to arrive? What were my options? How much would various options cost? The responses I received from the "lesser half" were terse, limited in scope (only answer the uninformed question, not tell me what I really need to know), and gave the impression that I was a bother. I thanked this surly counter person and walked to the other side of the store. I had seen that there was another employee on duty, so I waited until the "lesser half" wandered away to other duties, then returned and proceeded to engage the "better half" in a similar discussion. This person was clearly representative of Bend's best, and willing to answer my basic questions, tell me what I needed to know, etc. When "Lesser half" saw that I had re-engaged with "better half", this person quickly orbited back into the scene, with questions like "what does he want?" I quickly dispatched "lesser half" with a curt "I'm fine". I'd imagine that management of this particular location are very clear on who play the roles of lesser- and greater-half here. Why they choose to keep "lesser half", at the expense of customer satisfaction, is beyond me. There are so many wonderful people around Bend, why can't they just...upgrade? You know, wind up with a FedEx location with 100% helpful and friendly employees vs. the 50% they currently have... Who knows, maybe I just happened to come on the night when the one bad apple was in the bunch of two...but it gave me a bad taste of the entire operation. read more

I have been in there a few times for different reasons and every time they are SO FRIENDLY. They always make me feel welcome and they take my small little printing job as seriously as a huge corporate job. read more

Who knew making 50 copies could be so painful? Go elsewhere if you want speedy service.

So helpful here. They helped me ship two items, were friendly and even pointed me to their favorite sandwich shop. One of the best FedEx experiences I've ever had. read more

Meghan and her team are absolutely the best! I have done buisness with many companies over 37 years in Bend, & they are just a pleasure everytime, serving every need & going above and beyond to treat everyone who walks through their door with the same service. They are truly the locals choice. Jamey Julius read more

This store has a great staff. Very hardworking and friendly, definitely go above and beyond for you. The prices are great and they are more than likely going to get your printing down within a day. Thank you Bend FedEx for always being there for my last minute needs. read more

Had a project that was causing major headaches to print. Megan was a huge help. She found a solution and I was out in just a few minutes with everything I needed. read more

I'm always surprised when I get bad customer service in Bend. Not happy campers here at FedEx. Won't be returning.

My husband and I were in the Bend Fed Ex branch located on Oregon Avenue a few evenings ago arriving at 4:50pm. I completed the wrong slip for my shipment and I wanted to let you know your awesome employee Taylor was very kind to me. She assisted me with getting the correct form needed as well as packing my item to ship out all before the 5pm cutoff time. Thank you Taylor for your smile and for being so helpful. Fex Ex is lucky to have you representing them. read more