Buyers Beware......although the staff is friendly enough...this place is allowed to charge a mark-up (surcharge) on any shipments through Fed-Ex and UPS. What you are paying for is the extra convenience of shipping through them. They will tell you that they are only taking the prices off of a computer and Fed-Ex and UPS set the pricing....but this is NOT true. This is only an authorized shipping center for both carriers and I wouldn't complain for a few dollars, but I was over-charged $30 on one package and $10 on another over and above what Fed-Ex charged for these packages to be shipped. After speaking to Fed-Ex-they were given the exact weight, size and locations for both packages and Fed-Ex could not believe I was over-charged these amounts. They would not refund--it had to come from Pack Ship & More and I was told they could charge a surcharge for shipping as they were only an authorized shipping center. Upon asking for assistance with the problem, the only one who could rectify the situation was the Manager. Tried several times to contact her over a two week period, finally spoke with her, but she never returned the call. Finally went down there to confront her and her calculations said she only overcharged $20..........not what FedEx told me and upon further persistence from me to go to the media about customer gouging - she gave me $10 back...Whipee...........lesson learned........never to ship through them again. Go to the local Post Office or Fed Ex shipping center and save yourself $$$$ read more