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    Pack, Ship & More

    2.7 (15 reviews)
    Open 8:30 am - 6:00 pm

    Services - Pack, Ship & More

    Mailbox centers

    Shipping centers

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    Postal Connections

    Postal Connections

    4.4
    (42 reviews)

    Awesome service! Convenient location and nice to have a full service company for all my postage…read moreneeds.

    This used to be a highly competent professionally run postal service. BUT they have changed…read moreownership. Under new ownership, prices are significantly higher and services are lackluster to borderline inefficient and incompetent. I would not recommend this business to anyone as it is these days and that is based on the lack of quality services in addition to exorbitant price gouging as surcharges. In February I took a flat rate priority mail envelope to this location for mailing. The post office rate a flat rate of $21, but the PC female employee , whose name I didn't get, described as having several facial piercings, short hair perhaps an African American, as I am, lied to me about their rates, she said that the USPO had increased its rates two days earlier and now the rate to mail the envelope to LA, California would cost me $36, reluctantly I mailed the envelope out of necessity. However, three days later I was at the main post office in Bend and inquired from the clerk, if there was a price hike and was assured there had not been. The truth is that the additional $16 was a Postal Connection surcharge at this particular postal connection. At their discretion they added $21 USPO flat rate postal envelope that I mailed. Naturally, I felt angry that I had been lied to, taken advantage of &the victim of a severe price gouge. Furthermore my envelope didn't reach its destination, and I had to file a claim with the post office. On 11/21 I returned to same postal connection to drop off USPO Amazon prepaid return. It turns off the same delay assisted and I told her of the mistake she made, she recalled our encounter and told me it was not her fault that is the price, then finally she admitted it was the surcharge for me using their business versus the USPO she became agitated saying It's not he fault that the rates are what they are! Finally, she admitted there's a new Owner and these are their new prices. While, I was complaining to her then there's a white male, blonde hair employee who was helping an elderly male at the counter in there about said OK we made a mistake, just take the card I was waiting to pay for a greeting card, and just leave! He so rude and obnoxious. I told him I don't want a free card, and I simply left the store. In my haste I neglected to get my receipt for dropping off the Amazon return. Needless to say, I returned to the store mention that the female had given it to me, I assured him she hadn't, although he did not ask her or check/verify. He said "I could just give you the package back cause I can't print out another receipt." I said ok took my package back and left' Bottom line I'm only one of several folks who've been going to this postal connection over the years. However at the point under its new ownership and outrageously unacceptable services, I will never go back! Word to the wise, do NOT use this business if you have something that you want to mail through the post office or UPS. You would do better to go directly the USPO or the UPS across the parking lot by Walmart, The up charge for Postal Connection at 61141 S Highway 97, Bend 97702 is so outrageously overpriced and the customer service is poor & highly unacceptable. M.Disappointed & Dissatisfied

    The UPS Store

    The UPS Store

    2.3
    (30 reviews)

    My local UPS store meets my needs. I'm in there a dozen times or so a year, lots of shipping of…read moregifts for holidays, birthdays, etc. My info is in the computer, they measure what I'm shipping, offer me my shipping options and I'm done. Pretty seamless and quick transactions. The owner has even bailed me out when I came up short on a purchase which I thought was really nice. It was only a dollar, but a dollar is a dollar. We also have a post office box there for our business and have never had any issues. I agree with Elle D. on the international shipping deal. I tried to send something to Spain and it was so challenging that I gave up and went to the post office. They probably do it so infrequently, but meanwhile, some additional training on how to do this would be helpful.

    Omg such rudeness today just before 10am. There was a line literally out the door and I had two…read morecommercially labeled prepaid packages, no receipt required. So I walked up the counter and said "setting ready to gos down here" with a smile and no expectations of the cashier. She snapped, "you gotta wait in the line!!" For what?! Setting down ready to go packages, and bypassing the line, that don't need a receipt is absolutely common practice anywhere. Especially when there were about 6 people with untaped boxes, loose items, forms, bewildered expressions, the works, in the gigantic line. I left and will drop them at another UPS. Like I know they probably don't care about that lol, but given that these are independently owned stores, perhaps you'd want to run politely and efficiently. Whatever TF was happening in there wasn't that.

    Pack, Ship & More - shipping_centers - Updated July 2026

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