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The UPS Store

2.3 (29 reviews)
Open • 8:00 am - 6:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

3 More Services

Poster printing

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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8 years ago

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4 months ago

Business owner information

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11 months ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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5 years ago

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5 years ago

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4 years ago

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4 years ago

Needed to get something notarized today and John, the store manager, was friendly and efficient!

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4 years ago

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4 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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5 years ago

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5 years ago

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5 years ago

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9 years ago

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6 years ago

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7 years ago

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7 years ago

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9 years ago

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8 years ago

I have been using them for years and will continue to go back. Their service and knowledge is excellent.

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(27 reviews)

UPS keep vandalizing my packages, then they vandalize the replacement, and the replacement of the…read morereplacement. This has been a relentless issue, ive just been trying to get a comercial grade hardware organizers delivered to my business and every time UPS vandalizes them and the shipper wont use any other shipping outlet. It reached a point where I had to file BBB complaints but then the BBB started flagging my complaints as duplicates because they pertain to the same package that UPS will not stop vandalizing. UPS has even called my business to argue with my employees that they arent vandalizing our packages even when they arrived totally destroyed. UPS corporate then hung up on my employees and then emailed me telling me that they will only deal with the shipper and that im SOL even if the contents of the package is my property. I called their 1800 number and they put me on a hold forever, I just sat my cell phone down for hours and periodically checked to confirm I was still on hold. Went into the UPS store and they denied even being UPS at all, this specific location denied being UPS. I was told by a UPS driver named Crystal to go into the boyed acers sorting facility where the damage occurred and they threatened to call the cops on me if I did not leave imediatley. This entire opedation is a pyramid scheme set up by their corporate offices to do everything to avoid accountability even making it so the UPS store is the only place thay can be revoewed for UPS conduct. no one at any level of this corporation will take accountability, they all just pass the blame around and even will deny being UPS at all if it allows them to pass blame.

I was dumbfounded, I couldn't believe how unpleasant and unfriendly the lady was that took my…read morepackage and information and labeled it. Believe me, I don't like a chatty Cathy at all either. But if you are in customer service, at least be cordial and cut the condescending tone. She acts like it's a bother to have a customer shipping a package. I'd rather take my chances at the US Post Office than to darken the door of this place again. I've had nicer people at the DMV. Good luck to the ownership here.

Postal Connections - Need a passport photo? We take them in-store, make sure they meet official requirements, and print them on the spot.

Postal Connections

(41 reviews)

This used to be a highly competent professionally run postal service. BUT they have changed…read moreownership. Under new ownership, prices are significantly higher and services are lackluster to borderline inefficient and incompetent. I would not recommend this business to anyone as it is these days and that is based on the lack of quality services in addition to exorbitant price gouging as surcharges. In February I took a flat rate priority mail envelope to this location for mailing. The post office rate a flat rate of $21, but the PC female employee , whose name I didn't get, described as having several facial piercings, short hair perhaps an African American, as I am, lied to me about their rates, she said that the USPO had increased its rates two days earlier and now the rate to mail the envelope to LA, California would cost me $36, reluctantly I mailed the envelope out of necessity. However, three days later I was at the main post office in Bend and inquired from the clerk, if there was a price hike and was assured there had not been. The truth is that the additional $16 was a Postal Connection surcharge at this particular postal connection. At their discretion they added $21 USPO flat rate postal envelope that I mailed. Naturally, I felt angry that I had been lied to, taken advantage of &the victim of a severe price gouge. Furthermore my envelope didn't reach its destination, and I had to file a claim with the post office. On 11/21 I returned to same postal connection to drop off USPO Amazon prepaid return. It turns off the same delay assisted and I told her of the mistake she made, she recalled our encounter and told me it was not her fault that is the price, then finally she admitted it was the surcharge for me using their business versus the USPO she became agitated saying It's not he fault that the rates are what they are! Finally, she admitted there's a new Owner and these are their new prices. While, I was complaining to her then there's a white male, blonde hair employee who was helping an elderly male at the counter in there about said OK we made a mistake, just take the card I was waiting to pay for a greeting card, and just leave! He so rude and obnoxious. I told him I don't want a free card, and I simply left the store. In my haste I neglected to get my receipt for dropping off the Amazon return. Needless to say, I returned to the store mention that the female had given it to me, I assured him she hadn't, although he did not ask her or check/verify. He said "I could just give you the package back cause I can't print out another receipt." I said ok took my package back and left' Bottom line I'm only one of several folks who've been going to this postal connection over the years. However at the point under its new ownership and outrageously unacceptable services, I will never go back! Word to the wise, do NOT use this business if you have something that you want to mail through the post office or UPS. You would do better to go directly the USPO or the UPS across the parking lot by Walmart, The up charge for Postal Connection at 61141 S Highway 97, Bend 97702 is so outrageously overpriced and the customer service is poor & highly unacceptable. M.Disappointed & Dissatisfied

Each time I walk in I am politely greeted & treated with kindness. Their customer service is top…read morenotch and so are all the services they offer. Highly recommend using this location for all your shipping, packing and mailing needs. They do passport photos too!!

The UPS Store - shipping_centers - Updated May 2026

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