I've used this company three times now. My first experience was excellent. The second visit was just okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition. read more

Easy scheduling and friendly staff. We have a farm in Central Oregon with indoor/outdoor animals that come and go and bring in whatever friends/meals the want so as you can imagine, our carpet needed serious cleaning, and Alex worked hard until it was clean. I was ready to rip it all out, but my hubby found Interior Care Carpet Cleaning and suggested we try them first. I am so glad we did; the carpet looks as good as it did the day it was installed 3 years ago! Thanks Alex! read more

Not a great experience. A few things... first Jonathan was late. Jonathan was curt and dismissive. He failed to put in blocking/plastic barrier under footings of furniture( this had always been done in prior cleans). I did put in protective after discovering it. However it tracked up the wet carpet and is still noticeable after it's dried. Lastly the house was left smelling musty(has not been the case in the past). Unfortunately I would not recommend Interior Care read more

Wonderful service! They answered all my preliminary questions and made me feel comfortable. The technician was very professional. Showed up on time and did a great job. I definitely would recommend and will be using Interior Care Carpet Cleaning in the future! read more

Jacob did a nice job cleaning our carpets, once he arrived. But he was an hour and a half late. Not his fault; the company van broke down. Things happen, I understand. But when he was 30 minutes overdue I had to call the office to find out where he was. Seems like in this age of cell phone communication it would have been simple to text me or ask his office to get in touch. That said, I have used Interior Care several times in the past and never had a problem. They are easy to schedule because, unlike many carpet cleaners, it is not a one man operation. Their people have always shown up on time, been polite, efficient, and they did a thorough job on our carpets. Their prices seem pretty much in line with other carpet cleaning services in our area. I would recommend Interior Care and will call them the next time our carpets are due for cleaning. read more

Tony was great, he was prompt and did an excellent job. Would highly recommend and will use him again.

You're home. You take off your shoes at the door because you aren't a savage (and you like to walk around barefooted on carpet) living where it snows a good part of the year makes carpeted flooring something we really like especially in the areas we want to feel most snuggly comfy. Floors must be clean then yes? Yes. Yes! What happens when your carpets aren't so clean? You call a professional to come. Who do you choose? Someone you trust. Family owned businesses like this is literally why I joined Yelp over a decade ago. I love local businesses. I love using Yelp to help them build their business. Great small businesses make my community great. I'm all for that whether I am in San Francisco or in Bend. They are honest, hard working, kind, and they have great skill and knowledge about flooring. The high suction vacuum was super impressive especially for me with my dust/mold allergy. I used that handy dandy Yelp quote feature and I chose them. They arrived on time. Price was exactly as quoted. The work they did made my carpets look brand new again! I left them working in my home so I could go to the UPS store to ship some stuff to my SF home and run errands around Bend. I trusted them that much. Bookmark this one. The snow in Bend makes our carpets weird. Call them. Get your carpets taken care of by a conscientious family business. I trust them. I highly recommend. read more

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This is the 3rd time I've had Interior Care Carpet Cleaning come out to clear the dryer vent (I'm renting and this house is a design nightmare with a problematic dryer vent) and the 2nd time that Ryan has been the service provider. He showed up on time on a 20F morning with a smile and started his work right away. He was thorough and efficient. I cannot recommend ICCC enough; ask for Ryan when you call! read more

We have relied on Interior for several years and have never been disappointed.. this recent clean of a dirty rug area was exceptionally done! Bob W. read more

Interior Care did a great job on our old and very in need of cleaning carpets. We also had them clean our are rug and it looks like new! Great job and would recommend! read more

Tony cleaned my carpets today. He texted me to let me know he was on his way. He arrived on time. He was reliable, did a good job & left no mess!! read more

I contacted Interior Care to clean tile/grout for a rental/duplex. They coordinated with both the tenants and got the job done very quickly. They are very responsive and did a great job! Our tenants were very happy and said they were even able to remove old paint on the title that had been there for a long time! I will definitely use them again in the future! read more

Great service and communication! Pet spots and odor came right out! I will definitely continue to use your services and shall your contact - Thank you!! read more

Their reviews speak for themselves! We've used them 4 times now for our large house in Bend, and each time they are AWESOME! Unlike most service companies in Bend which blow you off and don't show up, Laura, her husband, and her Son Jacob are total Pros! Seriously, I own two businesses myself and I'm a stickler for great service, if you need carpets cleaned don't bother even calling anyone else. read more

Interior Care Carpet Cleaning - Best Carpet Cleaners in Bend! - Carpet Cleaning Near Me - Bend, Oregon

They were right on time for the appointment. He was very professional and friendly. He thoroughly answered my questions. I would highly recommend this business. I will definitely be using them again! read more

Great customer service and professional staff! They did a great job cleaning all of our carpets in a timely manner, will hire them again in the future! read more

This company is simply the best. We no longer even consider other options. They are very responsive to scheduling requests, are timely with communications, their staff is very professional, hard working and respectful. You can tell they want to do a good job and never disappoint. We have used this company for the past few years and they consistently do great work. Thank you Tony, Laura, Ryan and team!! read more

We have used Interior Care 5 times now and every time they do an excellent job. The carpet looks and feels brand new. It is easy to schedule and pay them. They have great communication and reminders for upcoming appointments. Thank you to everyone at Interior Care Carpet Cleaning! read more

I got a very quick response back from them after contacting them about getting my carpets cleaned. I got right in the next week which was awesome considering it's right before thanksgiving! They were very nice over the phone and through email, had all my questions answered just about same day. My carpets had not been cleaned in about 2 years and so they were needing it! They came while I was at work and all the pet stains and regular stains and heavy traffic areas were cleaned very nicely! I will definitely be using them again in the future. read more

Our dog got sick ALL OVER the bedroom. Realizing the job was bigger than we could handle, we started requesting quotes for carpet cleaning at 8pm. Tony got back to me within an hour and snuck in the job the next morning. He communicated efficiently (responded to yelp request, then texted as requested), was timely and professional. Job was quick and affordable. Thanks so much! Highly recommended! read more

We are return customers and happy with Interior Carpet Cleaning. Really a pleasure doing business with Tony and Laura. The entire process was seamless from scheduling, to pick up, to delivery back home. Our carpet feels and looks so clean, and returned to us just in time for our 6 month old grandson's visit! read more

Seriously, for carpet cleaning in Bend, Interior Care is the only call you need to make! They call you back promptly (Not something Service companies are known for in Bend, so A+), got us on their schedule quickly, and did an absolutely knock-out job. Tony and Laura run a great business and customer service is their top priority. We're thrilled we found them! read more

Very personable and professional. Great communication and level of experience. Tony was delightful and got my carpets cleaned quickly and efficiently. Happy to recommend read more

Excellent, professional service! Our carpets look spotless! They will be our go to service from now on! Aloha Ryan! Enjoy your vacation in Hawaii! read more

Excellent customer experience from start to finish! They called back within 2 hours for quote and scheduling. Text and email follow ups for appointment confirmation reminders. Got scheduled in less than 1 week. Received a text 15 minutes prior to tech arriving. Jacob, my tech, was polite, professional and all around delightful. After checking out the rugs, he took over $50 off my original quote since they were smaller than was estimated. Fast work. Carpets and rugs look brand new. Great customer experience! Highly recommend this company! read more

Tony & Laura are amazing! From the time I booked the appointment to the reminders to the day of the cleaning. They made it very easy and they are very reliable. Our carpets look amazing! I would recommend them for any carpet cleaning job!!! read more

Awesome service and clean cream carpets. Love Tony and crew. Don't get lured into the thought of the 'special' cleaning you won't be happy!!! read more

great service, great communication and STELLAR customer service. there was an issue day of cleaning but not with the actual carpet cleaning, with the employee that was doing the cleaning. I was honest with Tony and he made it right ASAP. he has AMAZING customer service that in todays world that speaks volumes. I will definitely use them again just based on customer service alone. read more

Fantastic service, Very thorough job, friendly and GREAT Price. Highly recommend. I will use them again.

Tony and Laura were so great in communication and their customer service was unbelievable. I am thrilled with how my very oversized rug turned out and the pickup and delivery was a godsend. read more

Showed up promptly on time and cleaned my carpets in a couple hours. They look like great now. Would use them again.

I have used their services several times. Always happy. Great communication, professional and on time. Recently helped with out with very short notice with pet accidents! Life savers. Great results. read more

I called to get some upholstered furniture cleaned, and they were able to send someone over that afternoon! He was thorough and efficient, and the furniture looks much better! read more

Thank you to Justin for excellent service. We appreciate his professionalism, attention to detail and great positive attitude. We highly recommend his services and the Interior Care Carper Cleaning Company. read more

I had my carpet cleaned by these guys today and I'm very happy with the job they did. They called to let me know they were running early, which I appreciate, they showed up and did a heck of a job on my carpet and were done super quick. My carpet looks brand new and the price was reasonable. I will be a return customer! read more

Our carpet is in our airbnb and the guests had created a number of stains. One of the larger ones looked like coffee and I didn't expect it to come out. After the rug was cleaned it looked new again. I was extremely pleased with the job they did for us and that they were able to do it within a week. I would highly recommend them to clean your area rugs. read more

I used Interior Care Carpet Cleaning twice and both times they did an excellent job! They are friendly, professional, and clearly take pride in their company and the work they do. They also provide outstanding customer service. I will recommend them to friends and family. read more

I'm sticking with the rest of the five stars. Tony and Laura are fabulous and although having my carpets cleaned could be a hassle it wasn't at all. I would recommend them anytime. Thank you for the wonderful service (again). Cindi and Greg read more

I'm actually writing this review before Tony and Laura arrive next week to clean our carpets, because frankly, I'm excited they are coming again. We have used their services for over 3 years now. They are always reliable and give great customer service. On one occasion, I spilled something on the carpet a week after they cleaned and scheduled a return appointment to re-clean the area I had soiled. Expecting to pay, I was surprised they would not charge. They are service oriented, friendly, experienced and knowledgeable. I'm hoping to be able to depend on them for years to come. read more

Have used them for many years at both my home and my business. They are wonderful and always do an amazing job. They are the only carpet cleaners that I would think to call in the Bend/Redmond/Sisters area. They also now do tile floors and that also turned out amazing! read more