I've used this company three times now. My first experience was excellent. The second visit was…read morejust okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition.

Easy scheduling and friendly staff. We have a farm in Central Oregon with indoor/outdoor animals…read morethat come and go and bring in whatever friends/meals the want so as you can imagine, our carpet needed serious cleaning, and Alex worked hard until it was clean. I was ready to rip it all out, but my hubby found Interior Care Carpet Cleaning and suggested we try them first. I am so glad we did; the carpet looks as good as it did the day it was installed 3 years ago! Thanks Alex!

Did a fantastic job on our rental property. The young man completed two bedrooms, loft and stairs…read morein less than 45 minutes

Reached out to several Carpet Cleaners and 2 other local cleaners quoted between $390 and $475…read more And in both of their cases, I had to chat and email with someone just to get the quote. Saw the positive reviews on Oxi Fresh and decided to see what they were going to quote, and it came back at $255. I decided to chat with a rep to confirm the quote would cover the rooms/stairs I was wanting done, and it was confirmed. I even then got an appointment for the next morning, which was wonderful. Two gentlemen, John and Braiden showed up the next morning, and after walking them through the rooms, I kept expecting them to come back and say the quote wasn't valid, but that wasn't the case. I signed a document stating the $255 was the final price. They got immediately to work, and they were fantastic. They were in and out of here in less than 2 hours, did an AMAZING job, were truly professional through the whole process, and the carpet dried in just a few hours, as they promised. I would have no problems in recommending them to any of my friends, and I would definitely use them again. And all I can say is the other local companies that wanted to charge significantly more I can't imagine the carpets would have turned out any better. Roger

Terrific, timely, professional service. Andrew responded immediately to my request for service,…read morewas informative and complete in his description of services, answered all my questions, maintained good communication following the initial contact, was able to accommodate our schedule and get the job done within our limited time frame. He was a pleasure to work with. He arrived on time, assessed what was needed, and did a phenomenal job cleaning the carpets, and resolving the issues in the problem areas. Excellent service and great value. I wholeheartedly recommend this company. They live up to their name.

Andrew was fast, reliable and very reasonably priced. I threw a few curveballs at him and he took…read morethem in stride.. Would highly recommend........

Padre Carpet Care did a great job cleaning my carpet. He arrived when scheduled and did a great job…read moreat a reasonable price. Did not realize the carpet was so dirty until he cleaned it . Looks new. I certainly recommend this business.

Padre Carpet Care did a great job on my carpets and rugs; and my couches look amazing, all despite…read moremy 100 lb lab who roams the house and loves to sit on the couch with me! Their price was reasonable and workers pleasant to have around.

25 years of dust and shoes worn indoors erased! Air feels clean, carpet looks, smells, and feels…read moreclean. Brad's was professional, honest, accommodating, and thorough. Will definitely use them again and highly recommend.

Absolutely the best cleaning results we've ever seen! They came in and worked wonders on very old…read morewool carpeting with alot of time and labor, and using deep cleaning expertise with extremely powerful extraction equipment, possibly the only service with this level of equipment used in Bend. Prior to this service we tried two vendors in Bend and the difference and improvement in results with Brad's Carpet Cleaning was astounding. Will not use any other service again, only Brad's.

We have a diabetic elderly dog that urinates frequently. Even though we keep her in diapers,…read moresometimes it overflows or her diaper falls off, and we had some house sitters who didn't clean up after her too well. You get the picture. Between the stains and odor, our living room had become quite an unpleasant place to spend time. Adam was a straight shooter as far what we could expect from his service, which is about as strong as an endorsement as you could give to someone in this line of work. Adam didn't promise me the world, and I didn't expect it for a level of damage that likely warranted a new carpet or more. However, the result I did receive from Adam's work went above and beyond my expectations and you honestly couldn't tell a hapless lhasa apso-terrier had made the carpet her personal toilet. Anyway, Adam provides quality work. I will be having him return for more carpet cleaning in the future.

After a tech snafu, Adam called and got me patched up. We're scheduled for next week!read more

Our neighbor was having their carpets cleaned yesterday. Striking up a conversation, I asked who…read morewas providing the service and she said, "I'm not sure of company, but his name is Christopher and he does a fantastic job. I've been using him for years and have never been disappointed. I always get my carpets cleaned after Super Bowl. It's just my thing. Especially when we have lots of people over. Want to go in an meet him?" So, I went in to meet Christopher. Shaking his hand, I was immediately impressed with a man who knows his business (carpet cleaning) and believes in doing the job right no matter how long it takes or what it takes. I just got that "feeling". Asking if he could squeeze our house in later today, he said "Sure, I've got a few more hours on this house. Then I want to grab a quick bite to eat, but I can fit you guys in. Yes, that would be great. Thank you for the opportunity to work two jobs into this one location. I'm out of Metolius so this is a bit of a drive down here to Bend." He gave us a bid of $200 to clean the stairs, bonus room, master and 2 bedrooms. Plus the common area linking all the upstairs rooms. It sounded like a fair deal to me and combined with how enthusiastically our neighbor recommended him, I said "Great! Let's do it." My wife and I rushed to clear the rooms for cleaning, stacking furniture and tucking up bed skirts. We needed to get back to work and I felt COMPLETELY comfortable leaving Christopher to attend to the carpets in our absence. I had seen our neighbor come and go leaving him to work alone for most of the time he was over at their place. Plus, Christopher just struck me as a decent, honest, hard working type of man. Completely trustworthy. He said it would probably take him several hours to do the job and might not be finished before 6:30 or 7pm that evening. No problem. We were planning on working late anyway since we had taken the morning off. I paid him the $200 ahead of time in case we missed each other before he finished and we got home. We got back to our house shortly after 7:30 and we must have just passed each other. I could see the water run off down the street from where he had pulled away moments earlier. He really did spend several hours on our upstairs. I was impressed. Examining his work, it was...in a word...remarkable. I'm embarrassed to say that we hadn't professionally cleaned our upstairs carpets in...er...uh...years and he made them look like NEW! I could tell that Christopher put his heart and soul into doing the job right and making absolutely certain that since this was HIS business, his NAME was on it. A rare thing these days. It feels so good to write this 100% satisfied review. We will definitely be calling Christopher and Busy Bee Cleans next year for an annual service.

Christopher from Busy Bee Cleans was great to work with! We have a large living room/dining room…read morearea that was in desperate need of a clean. Old, rental carpets, two kids and a husky, means we had plenty of spills and spots to go around. Christopher was able to almost completely eradicate all of the stains, some of which have been there forever. We loved working with Christopher and look forward to doing business with him again in the future.

I had a wonderful experience with John at Dog Gone Clean Carpet. His customer service was…read moreoutstanding and I now refer everyone to his business. I wasted hundreds and hundreds of dollars on carpet cleaning until I found Dog Gone Clean Carpet. All the other companies out there just throw some cleaners on your carpets only temporarily fixing the issue. John knows how to properly extract any dog urine accidents and won't charge you a fortune. Very impressed!!

John Ayres, at Dog Gone Clean Carpet, is a masterful Carpet Cleaner. He is courteous, thorough, and…read moreprofessional. He was prompt, focused, and results oriented. His insights saved us time and unnecessary expenses. We are very grateful for his service and will do business with him again! Richard & Linda, La Pine, OR.

Just don't. After reporting dissatisfaction, the sent another person out to correct but I won't use…read morethem again. The first tech spent a lot of time bragging about how great he, personally, is at cleaning carpet. Within the specified period of time for drying I could tell that the issue was most definitely not resolved and let their office know. Their process is unique in the sense that their extraction device has a circular buffing pad that after educating myself I realize is not standard in the industry for a good reason; it doesn't work and potentially damages carpet fibers.

Two stars only because they came on short notice. I only needed half of my tiny living room, a U…read moreshape path around my bed and the hallway. I didn't ask for any "extra" anything and I vacuumed thoroughly before they came. They did their measurements and quoted me $155. I thought dang, for such a small portion of my house, ok, it's short notice, I am appreciative of that. They did the "clean" and I paid, tipped, they left. When I went to get my house back in order, there was a huge portion in my living room they did not get, and my bedroom where it was the worst did not look clean. Now that it has been 3 weeks, it doesn't feel like anything was cleaned. My friend had their entire house cleaned by another company and it cost them less than it cost me to have just a small portion of mine done with this company. I hate that I have to give a negative review, and I tried to just let it go, but that is a lot of money for what feels like nothing.