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    Exceptional Carpet Care

    5.0 (10 reviews)
    Open Open 24 hours

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    Response quality

    Excellent

    Response time

    30 minutes

    Services - Exceptional Carpet Care

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Exceptional Carpet Care Photos

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    Recommended Reviews - Exceptional Carpet Care

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    5 years ago

    Business owner information

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    Andrew N.

    Thank you for your business and it was so nice to meet you.

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    7 years ago

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    7 years ago

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    8 years ago

    Business owner information

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    Andrew N.

    thank you so much for the kind review. It was my pleasure.

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    7 years ago

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    5 years ago

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    Ask the Community - Exceptional Carpet Care

    Review Highlights - Exceptional Carpet Care

    I was really impressed with the professionalism and hard work and of Andrew and his son.

    Mentioned in 10 reviews

    Read more highlights

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    Crystal Clear Cleaning

    Crystal Clear Cleaning

    (27 reviews)

    This company does not have a business license in Bend yet conducting "business"…read more My wife scheduled Crystal Clear Cleaning for a 10:00 AM window cleaning appointment. Around 9:30 AM, they called to say they had arrived early. She told them she would be home by 10:00 and specifically asked them not to block the driveway because she needed access to the garage. When she arrived at 10:00, the two technicians had already entered our private property and started working before anyone was home. One had a ladder blocking the garage. Both men were wearing earpieces, making it difficult to get their attention. After several attempts, my wife lightly tapped the ladder so the technician would hear her and asked him to move it. Instead of a professional response, he said, "Yeah, I got nothin' better to do." When she told him that he was on private property and that speaking to a customer that way was inappropriate, he replied, "You f...n' tapped my ladder." The other technician then said, "Let's leave," and my wife agreed. They left after only partially cleaning one upstairs window, leaving it streaked and looking worse than before. Since then, we've received repeated phone calls, and someone from the company came to our home pounding on our front door. We never signed a contract, and based on our experience, we cannot recommend Crystal Clear Cleaning. We encourage others to use caution before hiring this company.

    ONE STAR Just for the shock & awe that this guy has been in business for 28 year and we've used…read morethem for 6 years til dealing with Chris, owner. For 6 years I have given this business complete access to our home even when we were thousands of miles away. I trusted them! But unfortunately, the last time our windows were cleaned the job was not to our satisfaction as usual. I called Amy (best thing they have going!) and we schedule to have someone come back out to redo. The day of the cleaning I was still asleep at 8a when owner, Chris arrived instead of around 10a as was schedule. Aggressive, bitter and griping for the inconvenience of the hour drive (great way to wake up!), CHRIS MADE ME UNCOMFORTABLE IN MY OWN HOME! Months later Chris called to collect on an invoice we were late to pay sent via email. I provided payment over the phone. HE THEN THREATENED TO ADD A $100 TIP since he "had to" drive an hour to clean up a shotty job by HIS employees! When I questioned him and called him out on being professional Chris got more agitated to which point I hung up. He called back several times, left a message saying "You misunderstood me. It was just a joke, I was kidding you!" Don't you hate that stuff?! I sure do! He attempted to connect through a different number minutes later. I BLOCKED all the numbers. CHRIS, One thing's for sure it's CRYSTAL CLEAR I'll NEVER USE you or any business you ever own again!

    DeRock's Painting - Before and after

    DeRock's Painting

    (7 reviews)

    We are new to bend and having just bought a home, we were excited to give it a new paint job and…read morebring it into this century! Additionally we wanted to refinish our old oak cabinetry with a new whit finish. We interviewed a lot of painters and even hired someone different initially.(before meeting James) Luckily the Guy we hired turned out to be totally irresponsible and just decided to not do the job after contract signed and paid 50% because "he wasn't feeling the vibe...?" Anyhow that was a blessing in disguise. The first time we met James we felt very comfortable with him. He was VERY thorough in walking the house... taking notes... giving his thoughts. I liked him so much I cancelled the other quotes I had scheduled and told him immediately that I wanted to work with him if we could keep within our budget. He ended up giving me a quote on the spot and we scheduled our service immediately. He's a busy guy so we had to wait a few weeks, but as the saying goes... "the best things come to those whom wait." He arrived on time every day with his partner Jeremy. The two of them worked super hard and even accommodated some changes on the fly. I could not be happier with the work they did, and not only would I hire them again but I consider both guys friends after having them in my home for a couple weeks. I'm looking forward to having them back to do our exterior in the spring! Oh, one more thing... while James was painting our ceiling he noticed a slight bulge in one area that I never would have noticed. Thanks to him I had a plumber come out who found Black mold in our ceiling!!! Thanks to James not only is our house more beautiful but it's now safer for my family as well. Thanks again Jeremy and James! Gimme a call and let's grab a beer sometime!! -Stone

    Wow - James is exceptional! We love supporting small local business owners and so glad we did…read more He gave us a competitive quote to paint the entire inside of our Bend home, trim and ceilings. His cost and time estimate was right on. We were travelling when he did the work, and we trusted him to move furniture, prep, paint per the detailed bid. The house was spotless upon our return and put back in order. James was also great at communicating too via text. When we paint the exterior of our home, we definitely will give Derock Painting a call --- and you should too!

    Exceptional Carpet Care - carpet_cleaning - Updated September 2026

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