I mean lets face facts, the only reason I went out of my way to venture to this awful geographic location was because my local Best Buy didn't have the Sonos sub woofer speaker I wanted. Other than that, I would of never drove to this location which actually sits in one of the worst traffic nightmares in Boston. This sits on the side of the Charles near Cambridge campuses and is a pretty large place. Getting there if you are driving is a nightmare of epic proportions since its a serious drive into a sea of bumper to bumper traffic at all hours of the day. The place is basically a computer warehouse of sorts and the employees, lets just say are mostly college kids from the area schools, majority a bunch of computer nerds that work here which is not a bad thing since most will know what type of advice to give unlike Best Buy. However, what I did notice was the prices here are not very competitive and although they most likely have a serious inventory of supplies, you will most likely pay above what the market price is, of which you can easily find at Best Buy, Staples and Amazon. I won't ever probably come back here due to location and prices but it was an adventure. read more

Found what I wanted online, drove 25 minutes to pay and pick up. Service was great. Manager even introduced himself and thanked me for my purchase. read more

I love Microcenter it the best place to shop for new computer or Parts the service is excellent Thank You read more

Great prices, service, knowledgeable staff, and support. I grew up in Columbus, OH and took Micro Center for granted. I didn't realize how lucky I was until I moved away, and had to deal with traditional big box stores where the associates didn't care and weren't knowledgeable about the products. Now that I live in Boston, I make all my computer purchases here. read more

Great store the customer support was incredible dropped a pc to be serviced and had it back in 4 days over the holiday season couldn't be happier! read more

If you need some USB drives or SD cards or a web cam or some such and you need it today ( or if you just happen to be in the area),the prices are not terrible ( they have improved a lot over the years in this department). Sometimes you hit the jackpot and they have raspberry piis in stock. read more

DISAPPOINTMENT, it seems that all the good employees keep leaving and what is hired are just rude and do not want to engage with people, (cashier was polite) management doesn't not like to be bothered. FALSE ADVERTISEMENT, NEVER!!! assume that prices you check for a specific location are going to be the prices at store nor they honor advertise prices. they like to change "sku" on products on sale and charge the original price, very deceiving. feel less and less buying from here and pushing me to spend my money else where. read more

Although some things are a bit overpriced, generally they have some great deals! The staff are always super nice and order online pick up in store is SUPER quick and easy!!!! The place is nice and quiet and they have a huge selection of supplies for pretty much everything you need (except 35mm film but hopefully they bring it back)!!! Def recommend! read more

I tried to order a computer for work from here only to find out they will only sell products in person. My admin could not complete a phone order or place the order online so I could pick it up; she had to present the corporate credit card in person. My only other option was to set up a purchase order account which would take weeks. Neither option was feasible and the rep I talked to was extremely unhelpful in finding a solution and told me to shop elsewhere. It is shocking and ridiculous that Microcenter, a technology company, has not found a way to provide touchless pickup after two years of Covid and still requires in person payment. read more

I have built 3 computers and 2 of them with the help of Micro Center. Their prices are very competitive with online retailers. And from my experience, the sales reps are very helpful. They made sure I bought compatible hardware and hardware that suits my needs. And gave me their opinion and experiences. I cannot stress how fortunate it is to have a physical store where you can bring back your purchase. My aging computer - which started to show signs of failing hardware - finally passed away. The next day, I have all the pieces to build a new one. No need to wait. No fear of a lost package. Thanks Micro Center! read more

Micro Center - Computers Near Me - Cambridge, Massachusetts

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McKenzie from customer relations reached out again to resolve the most recent billing issue and after a few weeks going back and forth, I was able to get the credit I was initially promised by the Cambridge CSR back in November. Sad it took three months and a lot of follow ups, but eventually the corporate office did the right thing after verifying that I did actually call. This being said, I am still generally unhappy with leadership's attitude at this specific location. Having worked retail for five years, I don't know how they get away with treating customers this poorly. Regardless, I won't hesitate any longer to return to this location if I need some parts same day or if their prices are better than the online stores (honestly, their pricing is usually better on any given day, so they have that going for them). My previous recommendations still stand, make sure you jot down the names of who you speak with if you have a problem, and stay away from their extended warranties. read more

So many computer stuff and selections in this place. Just went to swing by with my bf to get something that he needs for his wires and equipment. We didn't find the other thing he wanted but as everyone is really helping us. The employees always ask us if we need assistance for something and would greet the customers along the way. read more

Micro Center - Computers Near Me - Cambridge, Massachusetts

Recently just a few days ago I came in with my Girlfriend and ran into Yonas the service Manager to build our Pink PC. And after a few hiccups and bumps on our PC Build Yonas and his team blew us out of the water and presented us the PC we dreamed of. Shout out to them for delivering quality and caring for a vision they helped transpire. P.S It's been working great, in the future his team is the only team touching this PC read more

Micro Center - PC Build - Computers Near Me - Cambridge, Massachusetts

In this age of online shopping, it's hard for physical stores to compete, especially when it comes to selling electronics. Specs are always posted online, and everything is so standardized when it comes from the manufacturer, that you know exactly what you're buying when you're shopping on Amazon or Ebay. Microcenter gets it right. The prices are always competitive and they price match to Amazon. Often the deals at Microcenter are much better than ones online. Lots of great deals on mobos, graphics cards, processors, cases. When I built my desktop I had a field day here, it was fantastic. I helped my girlfriend pick out speakers here and there were some nice deals on refurbished one. We had to return and exchange once but it was a breeze. The customer service is great, and the staff are very knowledgeable. read more

I ended up taking the ride of about an hour away to come up to this particular Micro Center because their website shown a Intel arc a 770 in stock but after 4 to 5 people trying to look for it they're telling me they don't have any. Very disappointing for an individual who doesn't live around the corner to it. It's also mildly ridiculous that you can't order in the store to get sent to the store or order on the website to home, but I can understand the refusal to send to home. read more

Micro Center - Microcenter website - Computers Near Me - Cambridge, Massachusetts

Better technical support for Apple Products than the Apple "Genius" Bar. 'nuff said OK apparently not enough said, because Yelp doesn't let me post that as a review unless you hit a minimum word count. So I'll say in addition to great support they also carry a wide array of computers, peripherals, accessories, parts, bags, computer magazines, and more. read more

Micro center is the last amazing electronic store still in existence, their employees are great and it's a wonderful place to meet like minded hobbyists. read more

I went to Micro Center after a terrible experience at an Apple Store trying to resuscitate my computer. Even though the team at Micro Center could not do anything to help me, they tried everything they could, explained what they'd tried, and gave me a more thorough understanding of what had happened to my computer. They were also empathetic to the loss of data on my computer, which was definitely not my experience at Apple. I then talked with an awesome sales associate who really helped me figure out what the best replacement device would be for me, given my work load, kind of work, and budget. Connor was kind, clear, and so helpful. 1000% recommend going to Micro Center over other tech spots! These folks know what they're talking about! read more

Good selection, has equipment in stock. Sales people are helpful. However beware their pricing. They were more expensive than manufacturers prices by $250 on a $2500 machine (I should have checked Microsoft before) and their extended warranty plans compare poorly with Microsoft's ($50 more for 2 years less). They don't seem to offer the Microsoft Complete protection. If you need guidance and you are in a hurry and not price sensitive they are a good choice, but do your homework on pricing (expensive lesson learned) read more

Great store! Staff is super helpful and friendly. They have a great price matching policy. Love this place!

They have saved me each time I had a problem or an emergency with my computer. If I would have to choose between micro center and genius bar, I would go to micro center no doubt! This place was highly recommended by a colleague and I highly recommended. read more

In this day and age where there's online shopping and tech support at your fingertips its an amazing feeling to know there is a place that have fast friendly affordable tech support and supply that place is micro center! I'd use them over anyone. read more

Friendly, understanding, and knowledgeable staff! The repair team treats each client's tech issues like their own! I own an Apple Mac laptop and updated the OS software, which was not downloaded properly resulting in corrupt software. Files on my desktop were not backed up and I ran the risk of losing them. As a college student with final reports and final exams around the corner, I was most concerned about losing all my files. I brought it to Micro Center's Repair Clinic at 4pm and spoke with Yonus. Yonus asked me to describe the issue and once he saw the computer he immediately identified the software was corrupt. I explained that the files were the most important to recover. He reassured me that he and his team will back up all files and restore the software to functioning properly. He understood the urgency of the situation and told me the job will be done by tonight. I left the laptop at Micro Center for them to work on. By 7pm I received a text updating me on the status and I returned to Micro Center. To ensure the remaining process was smooth, the team completed restoring the software and restoring the files for me. At 10pm, data restoration was complete and the computer was restarted, everything was complete. Yonus told me to email him letting him know how the software and apps were running. His continued support is appreciated. Overall, incredible customer service! Yonus was reassuring and the team was checking on the progress. Extremely friendly, understanding, and knowledgeable staff. I would highly recommend Micro Center, specifically the repair team. They are geniuses! read more

The Micro Center Cambridge is comical. Perhaps, the most comical aspect of Micro Center's marketing, is their infamous "18 minute in-store pick-up committment." 18 minutes, huh? On a recent day, history repeated itself for me at The Micro Center Cambridge. I ordered a printer toner cartridge at the Micro Center website, for in-store pick-up. I drove to Micro Center Cambridge (I know, you Cambridge folks, I destroyed the carbon footprint), where I got in the cue for in-store pick-ups. Over the ensuing 30 minutes, I watched, what I believe was a cross of an episode of The Jerry Springer Show, and Tales of America's Worst Businesses. There was only one staffperson seemingly doing something, behind the "In-Store Pickup" counter; she went back and forth, between the back of the house, and the front of the house, moving very s-l-o-w-l-y (looking much more random, than purposeful). Staring at those of us standing in line, was a female, dressed like a man, who did nothing, other than hold the counter up (no acknowledgement of the customer's in-line, no offer to assist us, and no aplology for the delay). Then, the other character behind the counter, a morbidly obese guy, who had to leave the counter, to get, guess what, a candy bar and a sugar-infused soda, was equally dismissive (and NOT customer-centric). He too, made no acknowledgement of the customers in line, offered no apology for the delay, and made no offer to assist us. Oh, 18 minutes? Hah! I waited about 30 minutes to pick-up my "Ready in 18 minutes" Internet order. That was after Micro Center Cambridge took 18 minutes to pull the toner cartridge from a shelf, somewhere. Talk about marketing hyperbole. But, I was able to entertain myself, looking at the characters behind the counter (Micro Center Cambridge staff people), and their indifference for, and low regard for their customers. The "customer culture" at Micro Center Cambridge is abysmal. read more

I walked in (rolled, rather, using a shopping card as I'd hurt my knee in a bicycle fall) with my laptop - the display wasn't working. Deeply appreciate the courteous and efficient young man (Rafael?) who helped me. Initially said I would need to check the laptop in and it would take a minimum of two days but then opened it up to diagnose the issue, found the display cable had debris or had moved, and fixed it within five minutes. Didn't even charge me for it. Thanks also to the supervisors for their patience, kindness and compassion for my distressed state. While I was there I saw some other customers come in who were also distressed - but some quite rude. The staff dealt with them courteously too. Thank you all. read more

I have been using MicroCenter since the early 2000's. I have bought pre-builds, notebooks and have custom rigs made. They have always been acceptable to great. The unit I bought (Dell OptiPlexSFF). I had very minimal requirements as it is a workstation. It was supposed to be wireless (it wasn't) and it didn't come with the WINDOWS disc & key. I called about this and I was told how to find out what my key was. That isn't what I paid for. The staff member I spoke with at the MicroCenter said there was nothing he could do, bnd that the manager would reach out. Several weeks have gone by and I have not heard from the manager about these errors. The simple fact that Microcenter won't give out the contact phone or email to the manager, and that they haven't reached out to me isn't acceptable. I won't be using or recommending MicroCenter since they refuse to address the errors. read more

Dear Micro Center, I remember when we'd first met. It was 15 years ago when I opened my modeling agency. I was running back-and-forth to you in my cargo pants buying CD Roms and Zip drives to burn modeling portfolios. You were so nice to me then. You treated me with respect. I looked up to you because you knew what you were talking about. You weren't just some pimple faced teenager trying to make a few bucks off of me. You didn't make me feel like I was bothering you, or that I wasn't very bright when I had questions. You didn't push me when I couldn't make up my mind. And, unlike those other big boxed stores who took advantage of me with their overpriced items, re-stocking fees and Black Friday promotions, you were upfront, honest and didn't pull any gimmicks on me because you respected me and my decisions. But now, when I come to you, you're pushy and you make me feel unwanted. I have to wait in long lines just to talk to you, and you don't answer my emails. You even tried to sell me a faulty monitor. And when I tried to talk to you about it, you dismissed me like I was just another drive-by. You made me feel cheap. You know... I'm not some dad-jeans wearing, Old Spice smelling, middle-aged man that you can just push aside while you talk to someone new because you think they have more to offer you than me. I'm more than that. Well, I'm writing to let you know that I have found someone else to give me everything I need. He's kind, patient, easy to reach and talk to. When there's a problem, he works it out with me. And, he gives me free shipping! His name is Amazon, and I am in LOVE!! It was nice while it lasted though. But, I've moved on without you. I've discovered that I can be way more satisfied with just a few clicks to get what I need without all the apathy and attitude, and meaningless, self-serving interactions. I wish you all the best in your brick and mortar store. I hope what happened to Circuit City and Radio Shack doesn't happen to you. After all, we do have a history together. You will always be my first tech store, and that will never change. Sinerely, Your Ex Customer read more

I would never expect to have my dream PC built to how I imagined and I have to give all the thanks and credits to microcenter ! The service manager Yonas H. was very professional and polite when it came to letting me know upfront everything my PC was going to need and the cost of the whole process. He knew off the bat everything about my PC and my parts and really took initiative of the build. The PC builder Min Tung(Who I would STRONGLY RECOMMEND) made my PC absolutely beautiful and perfect. I've always been a gamer at heart and finally decided to build my first pink PC and he delivered that to me. The aesthetics of the case and the parts mean a whole lot to the build and I'm happy Yonas H. And Min Tung were able to be apart of and build my first PC. I hope all female gamers go to Microcenter and trust them with your possibly and hopefully pink PC ! read more

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Been going to MicroCenter for years now. Always helpful, knowledgeable staff. My computer wasn't booting to Windows for some strange reason. Yanos literally touched it once and it came back to life. I guess he's the Computer Messiah. He didn't even charge me for the service. Very gracious. Ricky was also very nice - helped me find a suitable phone stand for my car. Thanks! Not sure why everyone else is so sour about the place and leaving negative reviews. My experience there has been generally positive. Sounds like people just want to complain about trivial things. You get what you give! read more

This place deserves a 5 star just based on Hung alone. He carries with him a genuine enthusiasm in helping people out or even just chatting about hardware. He is very knowledgeable and will offer multiple options to consider after stating your goals and requirements. I usually purchase electronics between multiple retailers like Newegg, Amazon, and Best Buy, but based on my 2 encounters with him as I've been purchasing my components for my next PC build, I will definitely be purchasing electronics in the future through this Micro Center. read more

They repaired my macbook air (replaced battery) and it was pretty smooth. I was told it would be ready in 3 to 5 business days but they ended up emailing me saying somebody cancelled their order and it is ready in 1 business days. The battery seems to work. It was about 50% charged. So now I am charging to see how long it will work without charging but I expect it will be longer than before but not sure if same as original. There were a few new scratches on my screen (looks like somebody cleaned it and scratched it while doing it.) No other complaints. read more

I couldn't be more pleased or thankful for my experience with the team at Micro Center. My laptop motherboard stopped working and I was unable to access important data files that I need for a presentation. Had gone to apple and they said it would take 2-3 day at least to get it off. That wouldn't have work for me... Yonas at Micro Center expedited the process and began pulling data off my computer almost the minute I came through the door. 400 GB recovered by the end of the day and I was able to pick up my laptop and hard drive that night before the store closed. They were professional, comforting and really recognized the time crunch that I was facing. I couldn't recommend them more. read more

A little out of the way but always have a great experience. The reps are knowledgeable and willing to go through your list of needs and wants. They have most things in stock. Would recommend if you are building something out or looking for a specific piece. Also parking on site makes shopping easier. read more

Not safe with COVID. I recently had to take something in for service. I had to wait in a small room with a teenager who was not covering his nose (or much else) with his mask. The staff said nothing. Then I came in again to pick up my equipment. I bought a few things too. When I was waiting in line to pay there was only one cashier and he was wearing his mask very low and not covering his nose. I put my goods down and just left. A person who is wearing a mask that is not covering his or her nose is very unsafe. What is such a joke is that there is a person at the front door spraying everyone's hands with disinfectant. But when not even staff are wearing masks properly, the store is simply unsafe. Especially a crowded store like Microcenter. I have been shopping here for years. I am done until after Covid or until management convinces me they are serious about keeping their customers and staff safe read more

Renal and Eric did a good job helping me with the issues I thought I had with my Dell. They checkout the PC and found nothing wrong with it and & they did suggest that maybe other things were causing my monitor from Flickering which was helpful. There was No charge, however that was primarily because it was still under warranty. PS..I have another Dell PC which I bought from MicroCenter back about five years ago it was a refurbished unit. and runs real slow I do not store anything on the PC as far as Data except for a Lotta pictures and videos. I wanted MicroCenter to put all the pictures and videos on a CD but come to find out they no longer do that ....what they do is put it on a separate hard drive which in my case is useless I'm not computer savvy. It would be a lot simpler for me and cheaper for me to be on a CD. So what they've done is make the situation more expensive for the customer 150 dollars for the hard drive. Regards Frankie bianco read more

It's a breath of fresh air to buy from knowledgeable staff! There is just no reason to but from anywhere else if you can make it to Microcenter. read more

From start to finish Micro Center built a PC for me that rocks hard! Sarah the young lady that put my build together is amazing! Listen man, I'm legend in these streets. I can't have my brand Bobby Shakes attached to something that isn't high end. I need a build that I can take a beaten and keep on ticking. Not only did Sarah school me on PC's she took her time and explained the process. When we got the build over to the service team. They were pumped and excited to build another computer. They told me it would take 7 days to build my machine. I got a call in 48 hours to pick it up. The service manger Yukon runs a tight ship over there. read more

Don't trust this company. I ordered an item last Saturday and they processed my payment and confirmed it, and said it was ready for pickup. As I'm driving there I get an email saying they cancelled it because they over sold the item. When ordered there were 3 in stock? Then the person that sent the email wouldn't respond to my reply email asking for a call back from him or the store manager? The store doesn't answer phone calls so I get placed on hold for an hour on the generic business line. I then text the help line. Another hour later they say its escalated to get the manager to call me. The next day they send me another email saying come down to pick up your item or we will place it back for sale? I text again asking if I should drive down again. After 20 minutes they say not to drive there and a manager will call me. Well it's now Thursday and no response from the super escalated call from the manager? My advice is to stay clear of this store. They used to be great but now they don't care about anything. 62 years and I've never seen such poor service! read more

Yeah NerdCenter! This place is fantastic because it has a very wide range of products concerning all things electronics. Things are clearly labeled, and there is usually a fairly wide selection of things to choose from. You can get the Microsoft one, or the Taiwanese version. It's ok. One thing though... YOU HAVE TO KNOW WHAT YOU WANT. If I hadn't counted the pins for my M/F cable I would have been clueless. Luckily the people who work here are very knowledgeable, and impossible to get a hold of. I think the most common question they answer, aside from "where is X?" is "Oh, well is that good or bad?" So many people in here crowding around the associates and annoying them with questions that could be answered by reading the side of the box. I did a stupid the first time I came here by asking for a sound card without model number. The guy smiled and looked behind my back (even though I told him it was a desktop) to see if I was hiding it. He was being a royal smartass but I got the point. Bring the information for whatever you are trying to purchase equipment for. The cashiers were talking about someone named "Jigga" but I didn't get to meet him. All in all a place to get cheaper consumer electronics. ----------------------- SIDE NOTE: Walking back I saw a normal-looking guy reach into a bush that was growing on the fence, grab a berry and pop it in his mouth. It might have been a grape, it might not. I like him. ------------------------------ UPDATE: I went back because, as luck would have it, I actually DID buy the wrong cable. In my closed mind I bought male to female, when I actually needed female to female. I really need to be more open. It was no problem, but make sure you go to the Service Desk for returns. I also got a 2GB card for my camera for only $25.99. I was also helped by a HIGHLY intelligent, available, nice (and handsome) associate while buying RAM for my ancient computer, which I brought all the relevant info for. read more

Micro Center - Yeah! - Computers Near Me - Cambridge, Massachusetts

Been coming here since 1998... great store everything you can image for Mac and PC. Plenty of parking. Nice and knowledgeable staff. Clean facility full of Cambridge biotech and IT professionals who get slightly annoyed at MIT eggheads and Harvard brats. Accessories out the ying yang. Buy it or build it.... you can get it all here! Four stars. read more