went in with a broken camera. They told me it cost $25 for the replacement part and $55 for labor. I ordered the replacement and did it myself in 2 minutes. I'm sure they went to school and worked very hard for their business, but I don't appreciate their attempt to up-charge me. A 2 minute repair?? read more

I have been coming here for years to fix my Macbook Pro and my Iphone! I love the owners here who are always kind and patient. They helped me fix my display and my hardware very quickly and cost-effective! They are very quick to respond and help you as much as possible. Way cheaper than wasting your money at the Apple store. Parking is tough but there is usually street parking around the corner. I will definitely continue coming here for all of my computer and phone problems! read more

Very cute store that has computer accessories like mice and keyboards in a pinch. a lifesaver to have nearby when you're working from home during pandemic and your mouse dies read more

WASTE OF TIME AND DISAPPOINTED! I came to this shop to have the feet of my MacBook Pro fixed after they detached from the laptop. I paid $40 to have the four of them replaced. They asked me to leave my MacBook for an entire day for a job that literally takes 10mins!!! After two weeks two of them got detached. I went back to the shop and Raymond tried to help me and asked me to leave my MacBook at the shop for another day, again. He fixed the problem but after one week they have been detached again!!! At this point I decided to give up with this shop and I ended up to do the whole job at home by myself! With only $7, on Amazon I purchased better items for replacement of the feet and I am super happy of the result! So far so good: after one month all the feet seem to behave really well! read more

Raymond and his wife are wonderful - They are knowledgeable and totally honest. I needed a transplant of some sensitive data on an ancient and nearly dead computer onto something more workable. We selected a computer from their inventory and I was up and running in no time. If I could give six stars I would. read more

This place is probably the best place to get your laptop fixed in the Boston area. Their price is super reasonable unlike a lot of other places that over charges you and scams you. The people there are super nice as well. I would not go anywhere but here in the future for all my tech issues! read more

Really excellent people to work with. Told me exactly what was wrong, and had my computer up and running less than 2 hours after I dropped it off. I thought the prices were reasonable and they were super friendly. Great service-- would absolutely recommend. read more

I'm a big fan, been coming here for years. Raymond and his staff are very helpful, and he's always built me machines that are perfectly to my specifications and requests. Even the most vexing problems are no big deal, and they're great if you prefer obsolete machines or service outside of the factory. Apple is one of the most obnoxious companies for old machines, so I'm glad this place is here. I hope they stay in business many years. read more

A great place to take your computer. Kevin takes very good care of you. Unlike Best Buy he doesn't sent your computer out to god knows where. If I have a problem I usally get my computer back in a day or two. The prices are very good. Great for upgrading memory or replacing a old hard drive. A great local business. read more

I have known this great repair shop for about 5 years. The very pleasant and helpful owners are confirmed professionals in fixing all kinds of things electronic: computers, Macs, iPad, mobile phones and printers. Not only do they provide constant good service, but also they fixed everything in a short time. A couple of years ago, they helped me immensely to recover the complete set of data I had lost on my smartphone. Just a few days ago, they fixed my computer again and made it much faster at that. I have recommended them to other friends, who, without exception, said only good things about ICG Computer. I highly recommend this shop! read more

Terrible place, do NOT go. I repaired my iphone twice here. The first time it broke after two months, but since my case wasn't very protective I shook it off as my own fault. The second time, I bought a case that is supposed to protect a phone from a helicopter fall, screen-protector included. It broke in two weeks, after it fell down a foot-length, from a sofa onto a CARPET. I don't know what kind of rip-off cheap screens they use, but they sure are horrible. When they first repaired it there was also flickering on the top-right of the screen, and the quality was much grainier than true apple screens. I wasted $280 dollars in total to use a phone for less than three months. What a rip-off. I wish yelp had an option to pick 0 stars. read more

Huge fan, been coming (and directing family to) here for years. For individual parts they won't always have everything, but they're definitely worth checking first because their prices will often be lower. On custom jobs with more exotic parts or components, they'll just order out from an OEM supplier so the end result will be the same as one of the larger stores. For servicing your computer, I'd definitely go here first; Ray is awesome, knowledgeable, fair and trustworthy. They do repair jobs too on almost anything. I brought my iPad in for a screen replacement (don't ask :/ ), and they had it done in a few days, just like new (or at least, pre-shatter). All in all a better deal than I've found anywhere else, outside of doing it all yourself, which is extremely time-consuming when things don't go perfectly. read more

That was the best experience what have ever had when I was searching couple parts for my old PC, the consultants in that store are so professional, by the way the store was full of varieties for the PC, they are just professionals, thanks so much. I passed the road test btw, thank you read more

I recently went to ICG on a friend's reccomendation to see what my options were for upgrading my Vista OS to Windows 7 or buying a new laptop. Raymond gave me a breakdown of what the upgrade would cost and also showed me some computers he had on-site for sale, both new and refurbished. His prices beat any of the chain stores, and more importantly, he was direct and friendly to work with. He offered advice on the different models he carries based on his experience and my computer needs. I ended up opting for a new laptop, and got a fair trade-in value on my old computer toward the purchase. All in all, I paid almost half of what I expected to pay at BestBuy and am thrilled with my new computer. I would send any of my friends here for repairs, consultation, or a new system. read more

This is a great place to repair whatever iPhone , iPad, computer or printer... A few weeks ago, my iphone dropped in water, I rushed to apple shop in order to save all my date including some valuable photos. Apple shop could not do anything. I went to ATT to change to another sim card, but they also could not do anything. ICG Computer saved my iPhone and data information. The owner is very nice and a kind gentleman, he tries his best to help all the customers. They provide all good service and skill, I highly recommend everyone who needs a phone fixed to go there and have it done . I will continue to be a patron to this shop and also introduce my friends to go there as well. read more

This place is fantastic! I get all of my electronics repaired here. They are super honest and can repair just about anything. I recently thought my iphone electrical / signal jack was broken, but they just cleaned it (for free) and sent me on my way in 5 minutes, rather than suggesting anything needed to be fixed or replaced. read more

I've used them several times for computer repair/disk recovery. Always fast, helpful, and honest, with very clear explanations.

ICG Computers is excellent. They have helped me out of a couple of technical snafus. Friendly, gracious, knowledgable, skilled.

This is a great locally owned business. Raymond was approachable, friendly, and knowledgable. Great prices, great selection, and great service! A triple threat all around. read more

Huge fan- I was surprised to find that the Samsung 24" LCDs and Antec 900 that ICG had in stock were priced lower than Newegg's list price, which amounted to even lower than the final price when one factors in S&H. The owner is an honest, standup guy too, which is very important. Buying a computer or parts is much like an auto shop; If you're not an expert, it is vital that you can trust the owner so you're not going to get taken for a ride. I happen to be an expert (Electrical Engineer, which he didn't know at first), and he still didn't try to pull the kinds of moves you'll see at BestBuy, Dell, etc... Whenever they have what I'm looking for, I try and do business here. Even when the larger stores may have slightly lower prices, honesty and integrity make for a better final deal than momentary savings followed by lower quality and sleazy business practices. read more

This place rocks. They've saved me twice, and are much more affordable than other computer places. The manufacturer, among other stores, was going to charge me just to diagnose my computer's problem. ICG doesn't charge you until they've given you an estimate, which is done pretty quickly, and you give them your go ahead. They have your computer ready for pick up as soon as possible since all repairs are done in house. I can't recommend this small business highly enough! read more

Super helpful! Very reasonably priced!! I'll be back with any future computer needs!

They repaired my iphone screen with non-Apple parts, or damaged the iphone in the process. Whatever their error, this resulting in my phone being deactivated when I installed software. Also, they tried to get my passcode to fix a screen, which is unnecessary, and when I picked up the phone they knew my place of employment. They are very dishonest, I wouldn't go there for any reason. read more

Everytime I have a problem I know where to go I call 911 ICG around the corner I'm glad I moved here!

I broke my iPhone 6 plus screen a few blocks away at open house. I was so afraid that the phone would be dead in any seconds. I may lose all my data. The agent kindly referred the ICG Computer store to me. I was impressed by their service. It took about 20 mins to get my phone with a new screen back. I was very happy with their fast rescuing service. read more

I have a home office in Brookline and am totally dependent on keeping my computer and network running all the time. Having ICG in the neighborhood is like having my own IT department -- only in my experience they're more qualified and more responsible than the average IT person. Can't recommend them more highly. read more

This place was terrible- my phone screen was cracked and so I went to have it fixed there (even though they gave two different quotes on different days when I was with someone else and not). They convinced me to put an extra glass screen protector on, but the next day the entire screen, glued to the "protector," began popping off. It came all the way off, so I brought it in, and then next day when I came back they had glued the same screen back on with lint underneath it and a new blue button, which was misaligned and looked horrible. The screen now has broken off several more times, and I am taking it to a legitimate place to get it fixed this time, not these people who have now sucked up hundreds of dollars that I paid just to have so much extra running around to do. read more