My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be 24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools. read more

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put off. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly! read more

Been going to Alfa for many years . Owners are very pleasant and helpful. Great service and pricing ! Recommend highly !

My Dell Laptop hinge broke on a 1.5 year old laptop. I called Alfa Computer and they answered the phone right away and I was able to bring the laptop to them right away without an appointment. They were able to diagnose the issue, provide a quote to repair, and order a part which arrived within a day or 2. They also made the repair same day as part arrived in under 2 hours and promptly called to say I could pick my laptop up. They did a fantastic solid job on the repair and my laptop is like new! They were reasonable on cost and very nice. They also saved me from having to purchase a new laptop. I highly recommend Alfa Computer! read more

I brought my computer in with a broken screen. They immediately diagnosed the issue and ordered a new part. It arrived quickly and they fixed my laptop within just a few hours. No complaints. Thanks! read more

Alpha Computer is a company I wish I never didn't business with. I recently was forced to file suit against them. Alpha talks a mean game but did not follow though on most of it. When it comes to working with Apple, Alpha is inept and in my opinion, unqualified. read more

I hired Alfa a couple of years ago to assemble a dual boot ubuntu-windows machine from parts I had assembled. The idea was that this was a deep learning box with windows for the occasional game (e.g., Forza Horizon). In January of this year the machine stopped booting and would just cycle the power on and off so I brought it back to Alfa for repairs. After three months, most of which was spent with these guys ghosting me and complaining that there was a problem with my phone (there wasn't - T-Mobile is still in business), and complaining that they had trouble finding replacement motherboards, and that the replacements were all defective... they took it upon themselves to replace my motherboard with one they decided was more appropriate for my needs. I got the computer back FINALLY with a substandard motherboard that takes 3x times as long to boot. They also kept/lost my usb dongle for a wireless Razer mouse that I had stupidly left in there. Because I kind of expected to have the computer back in a week or two since it was supposed to be such a simple repair. I regret bringing the computer to Alfa and wish I had a way to go back in time and take it elsewhere. read more

Very knowledgeable. Honest, you can trust your computer's sensitive info with them. Always helpful. Simply, the best.

I brought my laptop in because I thought it had water damage. The screen wasn't displaying anything. When I got there, it worked fine. But the employee still offered to take it apart to check for water damage inside. Luckily there was nothing wrong, he cleaned it up and handed it back to me. I was pleased with their honesty. read more

Terribly disappointed in this company! I was in need of finding onsite computer support services for a family member in Woburn and spoke to the owner. We agreed on the visit, time and location as well as hourly rate. He never showed up! When I called back, he was apologetic and we rescheduled for the following week. He never showed up again! Who doesn't show up twice? I wasted time in coordinating this as well as it being an awful inconvenience. I am taking my business elsewhere and would recommend others to do the same. read more

Tan at this company did everything right in replacing a cover and broken screen-frame on my laptop. It took just a few days, though the parts were hard to find. I could keep the computer while they came in. Then two hours to make the actual repair. Couldn't be more satisfied. read more

I went to their web site and got a pop-up window of a girl saying she wanted to have sex and when I tried to go to the contact page I got a screen with a big red X saying it contained harmful porgrams. Not sure reassuring for a teach repair place! read more

This is better than best buy if you're having computer problems. I highly recommend them because the service was great and it wasn't super expensive. They're legit as far as I can tell and have helped so far. Tan is great. read more

Tan took a look at my son's Dell XPS laptop that had lost access to the hard drive (and subsequently would not power on after I tried to reseat it). Unfortunately, he determined later the same day I dropped it off, that the data on the hard drive was not recoverable and the motherboard had a short which would require replacing - the part was too costly for an older laptop, but he was quick, fair, and honest with his evaluation. read more

These guys saved my life! Legit! A key on my macbook pro came off and I went straight to the Apple store for help. They wanted to charge me $500 to replace the entire keyboard surface. I brought my macbook to Alfa in hopes they could help. And sure enough, they replaced my single key for $30 and did it within 20 mins. Thank you guys so so much! Truly grateful for the efficient and affordable service read more

Great customer service and fast!! Really fast! The price charged was reasonable and even upgraded from what we originally had which was needed. read more

Fixed my problem with my PC in a timely manner and actively kept in touch about how they would approach the problem. Thank you!

These computer guys are the best. Very honest and extremely helpful. I've been their customer for years and I use them for all my employees at my Law office. Highly recommend Alpha Computers. read more

I have been using Alfa for our business for years, always there to help whenever we need a new computer or just IT help, super friendly, and their work is terrific, won't go anywhere else. read more

I am pretty brave with the Windows user interface and had gone through many attempts to fix my problem. A software app is automatically restarting my PC every couple of hours, even after I uninstalled it. The Alfa technician tried unsuccessfully to fix the issue, and several others. The only method he used was changing Windows settings. I was expecting help that went deeper into the registry and Bios because I knew it was not a matter of changing settings. I should have learned more about their approach and tech savvy before I hired them. read more

They got the data off of a corrupted drive and then installed a new hard drive and transferred the data over to the new Drive. The job was done quickly and efficiently. They were great. read more

Very unorganized business the two people that worked there are nice but they need to clean their business. When i walked in I was trying to figure out where to step with knocking old computers over. I get it ur busy but the clutter and dirty floors need to be cleaned especially now. read more

There is no where else I would ever go to buy a new laptop or repair the one I have other than Alpha Computer. Tan and Joe are absolutely amazing in providing excellent service and solving any problem you might have. They are customer focused and ensure that their clients are always well taken care of. We've been customers of theirs for years and we would never go anywhere else. read more

Alfa Computers is amazing! I specifically made a yelp account to give this business the credit that it deserves. Today, I came in for a quick problem and was helped right away. For over a year, my home built computer had been slowing down and I had no idea why. After a quick examination, Alfa expertly determined that my problem was my computer's hard drive, and gave me suggestions for what to do next. Then refused any payment for their services even when I insisted! Alfa Computers quickly and professionally assessed my problem and let me know how to fix it. Now, anytime I have computer issues I know where to go! I highly recommend this great business to anyone who needs computer or technology help!! - Tom 12/3/21 read more

Joe was extremely nice and very quick and honest in repairing my laptop. He also cleaned it very well prior to handing it back to me. I've never been happier getting a repair. I highly recommend this place. read more

I contacted Alfa Computer on Wednesday night about a broken laptop screen. They ordered the replacement screen and said the part would be in Friday afternoon. I went on Saturday morning and was in and out within 30 minutes! Super friendly service. I'm hoping I won't need more computer repairs but if I do I will be returning to Alfa Computer. :) read more

5 star alfa computer is an awesome place for computer repairs joe and tan are vry knowledgeable and rear pro's read more

These guys were absolutely amazing! Polite and kind even when I brought in a relatively minor fix (broken key on my laptop that I couldn't fix myself). They took about 15 minutes to figure out a way to fix the key and did so! Super fast, super considerate, and very reasonable. I will definitely be coming back here for more computer repair needs if/when they come up! read more

I needed immediate help for a potential virus on my macbook. So glad that I gave these guys a try! Tan answered the phone (before working hours!) and kindly and carefully asked about my problem. Both he and Joe worked carefully and quickly to investigate and charged me less than quoted since the scan and subsequent diagnostics came back clean. An unexpected kindness. They even suggested alternatives to keep me from having to come back if my issue ever returns. All of this help under a day! A relief all around, and I will be returning if I ever need computer help again. Nice to be able to give business to good folks! read more

Can't rave enough about this place. I have been going to them for years now. They've done everything from general computer repair and virus removal to cleaning dirt/dust from the inside of my comp - you name it, they can do it. They are incredibly professional, very knowledgeable, and most importantly they do a GREAT job. If you have a computer issue, bring it to them asap - You won't regret it! read more

My HP All-in One computer's cd burner/ dvd player stopped working. I did what I could to check for problems, but as I thought, it was busted and it needed to be replaced. After asking a few friends for recommendation for a good computer repair shop, I was told by three of them to go over to Alfa. So I did. They looked at it right away and told me it would take two days and they would call me when it was ready. They called later that day and said it was done and I could pick it up. I did, first thing the next morning, and it was less than the estimate they told me. So my first experience with Alfa was faster and cheaper and my computer is running better than when I dropped it off! I couldn't possible be more satisfied as a customer and I have zero doubts about recommending them to anyone else who is having computer problems.. I read more

Excellent service. Their communication impresses me. I've used this business twice for PC issues that I could not figure out, but they've solved them without putting a hole in my wallet or taking too long. Both times, they've reached out to me by giving me updates on what needs to be fixed, cost to make the necessary fixes, and when to expect the problems to be resolved. Best part is their honesty. read more

I've been to Alfa Computer 3x. Each time the service was quick and friendly. These folks know their stuff and will treat you fairly. Free advice and honest prices if serious repair is needed. Highly recommend. read more

These guys are great. They're all extremely nice, very knowledgeable, and charge very reasonable prices. I've never once gotten the impression that they're trying to "screw" me or upsell me in any way. Would highly recommend them! read more

The first time I went to ALFA was to have them suck all of the dust out of my sony vaio. The process took 15 minutes and Joe didn't charge me a dime! (Of course I left him a nice tip so he could buy lunch on me) The second time I went to ALPHA (just yesterday), I went in to upgrade the RAM on my MacBook Pro from 4gb to 8gb. Parts + Labor cost less than half as much charged by Apple ton get the service done at the Genius Bar. Tan(the head honcho) is super knowledgable, friendly, and extremely fair. I would recommend this computer shop to anyone who is having any kind of computer problem, and I would absolutely return a third time if I myself run into any troubles. Also, all parts and labor are guaranteed for 1 year. If something isn't right, just bring it back in. read more

Two Part Review: Part 1: I can't recommend Alfa Computer highly enough. I was having a problem with a portable hard drive not working. I was really hopping to see if there was a way to get this baby going. I found out about ALFA through the Boston Checkbook Survey's and drove 30 minutes to Woburn. He took the time to explain how the drive works, (I'm technically clueless), tried a couple of ideas to get it going and none worked. I also had a small netbook with me with a screen issue, and he took the time to explain that too. Wasn't worth fixing because of the age and price of the netbook. I ask about the costs of his time and he didn't charge me at all. Part 2: Several days later my Dell Inspiron had a major video card problem, and I couldn't get the laptop to work in any mode other than safe mode. I have a contract with Dell and called. They tried everything and determined that I had a software problem, which wasn't covered under my plan. I'm technically clueless (see above) but I wasn't convinced it wasn't a video card problem. So back to Alfa I went. They took it in overnight, ran some tests and confirmed it wasn't software. He took an extra step and took a picture of the screen error get got with his cell phone and sent it to me. I picked it up and with his assessment and documentation I called Dell back and now have a new video card AND motherboard. He charged his flat rate fee of $45.00. I very small price to pay. Before I left with the Dell we did talk about the option of buying a new laptop from him, he took the time to hear what I wanted and made a recommendation. I never felt pressured, and he offered to roll the $45 into the new purchase. For PC support or a new purchase I'll be visiting ALFA computer. Thank you Tan! read more

This was my first time there. I spoke to Joe first by phone and he was so helpful to assess the problem and give me an estimate on the call. I brought the laptop in that day and he was able to fix it for pick up the next day. He was so helpful and personable. read more

Best in the business if you need computer repair or network setup. Fast to respond, efficient, and affordable

I called at this place and confirm that i have screen and need to replace. Now when i went there price is totally different than actual quote. I am trying to remind the exact conversion between me and him. He totally not agree or accept that conversion. - I was excepting nice way to response but it is not the way to response. It is waste of few hours nothing else. Don't rely on telephonic conversion. read more

It was so easy to work with the friendly folks at Alfa Computer! They worked on my MacBook for about a week, and Tan was always quick to respond to my e-mails and questions. Ultimately the computer was a loss (as I was pretty sure it would be), but Tan gave me some ideas on selling it to at least cover the attempted repairs. Glad to have a computer guy in my area that I can trust! read more