I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he diagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward. read more

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500! It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season. read more

Honest, fairly price, super kind. Didn't charge me for things I didn't need, great turnaround time. Go here and nowhere else. read more

needed a computer reconfigured. It was done in a day and Mohammed called to arrange for the pick up. Very professional, knowledgeable, and efficient. read more

Fantastic experience all around. My laptop broke and I was panicky at the thought of losing my data, but they completely set my mind at ease and recovered everything in just a couple hours. Reasonable rates, friendly service, and super knowledgeable. I'll absolutely go back with any future technological issues. read more

Had such a great experience here! I thought my son's Mac laptop was trash but he updated it and it works perfectly now! Everything was done in a couple of hours too in time for Christmas. I will definitely be going back here with my other computers and devices I need help updating or removing viruses. read more

I started going hear when my former repair place closed. The guy who runs this place is a genius! Call him in advance to insure he can help you when you arrive. read more

Had a new computer setup and data transfer performed here and the results were excellent! They took the time to make sure I understood all the changes and prepared me for a very easy new computer startup! I wouldn't go any where else. Highly trustworthy and an outstanding (stress free) experience!! read more

Call Mo, because you will not be disappointed! My husband called Mo yesterday because his laptop basically just died. Nothing he tried worked. Time to call for help and thankfully it was this business that we called. Mo had him come in within a few hours to drop it off, and told him the hourly rate to expect for diagnosing. 3 hours later he called back to inform us of what was wrong, thoroughly explaining everything (bad hard drive) and giving us 3 different options and the cost for each. My husband told him what he wanted. Fast forward to the very next day... the laptop is done by 3p. A 24h turnaround! A lifesaver for someone who runs a business off their laptop. Mo, thank you from the bottom of my heart. Here is that review you were promised! I'll recommend you to anyone!! read more

I powered off my 2012 macbook pro that I use everyday, 6 hours a day and when I went back to power it back up absolutely nothing. I read reviews on several repair shops, after I took it back to the Apple Genius bar, they didn't want to touch it. I was prepared to drive anywhere to fix this, I love my old computer, it is a workhorse. I found out that these guys were just 3 miles away. I visited them, at closing time and explained my issue with Mo and he told me what the likely outcome may be and said I'll call you in the morning. He called the next morning and it was up and running, better than new by 10am. These guys are kind, helpful and honest. You will not be disappointed. Their business phone number is now in my contacts. read more

I'd searched long and hard for PC repair and found Mac & PC with some high ratings. They're close by and after having been very suspicious of the last repairman I tried, decided to take my business to them. I was SO glad I did. They were courteous, engaging and clearly very competent in their craft. They provided the initial diagnostic (very reasonably priced) and said they'd get back to me. Upon initial review, looked like I might need a hard drive replacement, which almost was as much as buying computer of equal value. I wasn't thrilled with that result, but proceeded to discuss options and that I wanted to weigh decisions. About 20 minutes later received a phone call from them that they'd identified the issue and that no further week would be necessary than the steps they'd taken to rectify - as well as no further costs! When I came to pick up the laptop, took time to show me the problem and how to avoid it in thru future. So, what at one point looked like a more expensive replacement or outright new purchase wound up instead only costing me the diagnostic fee pair upfront. Was happy to have had their follow through and not take advantage of the fact that I'd begun to consider more costly options. For that, they earned my trust, and in today, trust is a commodity that can never be overlooked. I'd definitely go back for their assistance in the future read more

I had my MACs serviced by a well known company and they completely screwed them up. All of my data was messed up and in multiple cases unaccessible. I was so frustrated. In searching for someone who I felt comfortable with, I found Mac & guys with a 5 star rating. I spoke with Mohammed and was exceedingly impressed with his responses and felt that he would at least be honest with me and hopefully resolve all of my issues. My only hesitation was that he was a one plus hour drive away. Needless to say I did not let this get in my way. It has taken a while but I think that we are finally at the end of cleaning up the mess that has frustrated me for way too long. As far as I am concerned, Mohammed was my godsend and would highly recommend him to help you solve any computer issue you are having. read more

My Son had locked himself out of his computer and they came to the rescue. The owner was also very good with my son who is special needs. He took the time to make sure he was up and running and satisfied before we left. Reasonable pricing as well. read more

I was desperate to find a way to speed up my 2019 iMac and just when my google searches were leaving me with little hope, I remembered the great work Mohammed had done on my other apple products over the years and decided to give him a call to see if there was anything he could do... and there was! He updated the hard drive which made things speed up a lot - I had literally given up and stopped using this expensive piece of equipment because I was so frustrated at how slow it was and Mohammed saved me from going out and unnecessarily spending money on a new computer. Mohammed quoted me an accurate price, accurate time to do the install the new drive and to migrate all my data... I would recommend Mohammed and Mac and PC Guys to anyone... support small and local business! read more

Great service at a reasonable price. Needed a screen replacement for my IPhone XS and they were able to get the job done in about an hour. read more

Mohamed tried to talk me OUT of spending money. That's how honest this guy is. I'll buy my next laptop from him.

Sitting under my desk, I had a 20 year old Mac PowerPC that wouldn't power up. It sat there because I had a series of newer machines, but I didn't want to dispose of the machine because I didn't know what turn-of-the-century joys were sitting on the hard drive. I decided to mouse around the Internet to find someone who could extract the data off the hard drive, and the plethora of five-star reviews for Mac & PC Guys caught my attention. I phoned them, they sounded nice and helpful and quoted a reasonable price. That said, I circumnavigated Boston to bring my machine to Dedham, and I am glad I did. A few hours after I dropped off the machine, I got a call reporting their success at extracting the data. They moved my data onto an external hard drive, and will recycle the old machine. Fast, friendly, reasonably priced. Well worth the trip from the other side of Boston. read more

Rescued my data from my old crashed Dell computer and transferred to a nice refurbished unit they sold to me. Also helped me install Microsoft Office. Just the best service and nicest help! Thank you so much, Al! read more

Had a mishap and spilled hot chocolate on my laptop -__- Luckily I acted quick and wiped off the liquid from my keyboard and tried to google what to do because it said my wifi hardware was uninstalled. After trying to troubleshoot on my own, I decided I needed to bring it in to a shop, so I hopped on google and saw they were pretty high ranking for this area. I called them up, and they were pretty certain they could fix it, but would need me to bring it in to confirm, so I arrived and they were very courteous and professional. Luckily for me there was minor water damage and they offered me a reduced rate in the case something comes up later on (hopefully not, though). I definitely felt comfortable leaving my laptop in their hands, and they seem highly skilled and knowledgeable. read more

I needed an independent assessment of my Mac. They did not disappoint! Mohammed, the owner is knowledgeable, pragmatic and personable.

Our PC computer crashed on a Saturday morning and could not repair itself. OH NO! I started calling everyone I know to see what I could do, but no one could help.... Finally I called my "IT" nephew - who said "Your computer can't repair itself? Oh - that's not good......Go on Yelp and find a good repair company." He said someone needed to open the hard drive to look at it and see what was wrong - and that I needed a professional. NOT the "Geek Squad" or any other repair people in big stores. They are not necessarily PC or Mac experts. I found Mac & PC guys on Yelp and called to explain my situation. Mohammed could not have been nicer. He told me to bring it in- he thought it was either the hard drive (it may have crashed) or Windows was corrupted. He would have to test it and diagnose it to know what was going on. I drove it there and dropped it off. He told me he would start testing it, and by the time they closed at 5 pm he would call and update me, or call sooner if he knew. He called me right before 5 pm. He said that the hard drive was good, but Windows was corrupted. They are closed on Sunday, but that Monday morning he would come in, transfer everything he could back to the hard drive and then reinstall everything. However, some files would be lost if they were Windows files- since that was what was corrupted. But if the hard drive had crashed we would have lost everything, so this was actually good news. I also had thousands of pictures which is why it took a bit longer. We also had to find the receipt showing we purchased Windows/Microsoft Outlook etc., and email it to him so it could be all reinstalled. He called me Monday afternoon and said it was done! I was so excited. I went to get it, and all in all, the diagnostic fee , the back up fee and reinstall and to transfer all our things back on the computer was less than $200. He also gave me $10.00 off as I mentioned I found him on Yelp. I brought it home and he was right- we had lost the "C" drive. Full of important things...... We tried to get it back and got some, but were very upset. I called Mohammed to see if he could help and he had me bring in the computer and tried recovery for 2 days. But we couldn't get any more files. However, he went WAY over and beyond what he had too - and did not charge us for doing that. So I am happy to let everyone know that this is a great local business with guys that know what they are doing and have good reasonable prices and really go the extra mile. Thank you!!!! read more

Mac & PC Guys is great! The owner quickly fixed my PC issue and then took the time to run a thorough system diagnostic to make sure that everything was functional afterward. In the process, I asked his advice on a number of technical questions, and he gave me frank, honest advice even when it conflicted with his business interest. read more

I highly recommend Mac and PC Guys for quality electronics repairs. They are friendly and easy to do business with. My MacBook was evaluated while I waited and the repair was completed within a few hours. The cost of the repair was reasonable and fair. They explained what failed on the unit and provided the damaged parts for my examination. read more

I purchased a new laptop and needed it to be set up, with data transferred from my old laptop to the new one. I had a deadline since I needed the new laptop for an upcoming class I was taking. Caleb was terrific! He made sure the laptop was fully set up in time for the class and he sat with me to make sure I could use the new laptop and that it was fully operational. He did a fabulous job and was a great representative of the Geek Squad!! read more

I am a new resident to the Boston area. I just purchased a new Nvidia graphics card hoping to be able to install it myself into an aging PC. Unfortunately, this task proved to be too daunting for me. I checked Yelp hoping to find a computer repair shop near me. I called one in my neighborhood that was minutes away that had good reviews but their phone number was no longer in service. I then called Mac & PC Guys, spoke to Mohammed and he said he could see me later in the morning, he was a half hour away. He said if if he could install the card and the necessary drivers I could pick up the computer later that afternoon. His price was very reasonable. Ten minutes later while I was driving home Mohammed called me to say that graphics card was incompatible with my 15 year old desktop which I had suspected. I made a U-turn and headed back to the shop. I had been putting off buying a new PC dreading the setup and data transfer. My computer was running with two separate hard drives that were partitioned each running different versions of Windows. I also had some expensive software that I was concerned about being able to reinstall. I asked Mohammed if he could build a custom PC to my specs utilizing the graphics card that I had purchased. He said yes. He said he would call me within a couple of hours with the cost. His price was quite reasonable including the cost to do the data transfer. This was on Monday. He said that I could have the new computer no later than Friday that week. I came back to the shop the next day Tuesday and Mohammed discussed how the data would be transferred and the drives and data consolidated. Furthermore, he suggested cloning the drive so that I would not have to reinstall any software or change any passwords. Mohammed called me again later in the day to say that all the components he has ordered came in and that if all goes well I could possibly pick up the new computer tomorrow. Well, today is Wednesday, Mohammed called me just before 10:00 am to say the computer was ready. We checked it out first in the shop. He demonstrated some of the new features. Everything was perfect. About noon time I was home. I plugged the monitor, keyboard mouse and other peripherals in and fired it up. It was awesome. All the software was working like before but with lightning speed as was my internet connection. Amazing that just two days from the time I first met Mohammed I now have a brand new computer custom built to my specs with all the data and programs transferred from my old machine now working perfectly and utilizing the latest Windows 11 operating system. I'm not big on writing reviews. But, the service and reasonable price that Mohammed provided deserves the highest accolades. If you live anywhere in the Boston area and need a custom built computer with all your data successfully transferred for a price comparable to buying one online Mac & PC Guys is worth the trip! read more

We were very satisfied with the help we received to retrieve data from a dead dinosaur of an iMac onto a hard drive. Mohammed was helpful and instructive about how we should transfer and manage this data. We would go back! read more

Quick turnaround, and honored his quote to the penny. I will use them again. read more

On my way to Rhode Island I stopped in at Mac & PC Guys to ask them to diagnose my MacBook's screen issue. In about a minute they found the problem and suggested various options at a range of price points. I found them to be extremely courteous and professional, and highly recommend them for any computer problem you may have. read more

Great service and reasonably price. The owners fixed my computer, installed antivirus ( my choice) and helped set up my applications. They called when they said they would and kept me informed. I highly recommend Mac & PC Guys. read more

Stopped in today & Ahmed was so knowledgeable. He was kind enough to install an additional hard drive for me in less than an hour. He saved the school vacation from being a total bust in my teens eyes. I am Extremely happy with the service he provided and I would highly recommend the shop to anyone needing computer repairs or services. read more

5 stars -- I was helping a family member with a computer issue remotely (I live in California) and managed to get her windows 10 laptop into a no-boot situation. The guys at the shop were awesome, worked with me over the phone to diagnose the problem, and successfully recovered her data and did a clean install of windows when it became apparent it wasn't possible to fix the existing OS. Went above and beyond restoring her data and configuring the new install, and the bill at the end was ~50% of what I was expecting. Highly recommended. read more

You are working with the best with Mac & PC Guys! After, being told by Best Buy and Micro Center that I would need to scrap my laptop and purchase another (trackpad malfunction) I decided to bring my laptop to Mac & PC Guys.   And I am glad that I did!!!  There are a few times in my life that I feel like I am truly being taken advantage of - anything related to my car and anything related to technology.  I did not feel this way during my experience with Mohammed at Mac & PC Guys.   Working with Mohammed was a wonderful experience!  He was incredibly professional and very responsive.  Superior delivery. First-rate service.  I am remarkably pleased! I would highly recommend his services. read more

Brought in a Seagate external 5tb drive for repair or data recovery. After checking it out, drive could not be repaired, data recovery very expensive. The manager told me to try Seagate and see if they would recover the data. I had an extended warranty that had run out 4 years ago (never got a warning from Seagate it was up). Called Seagate, they said they wouldn't recover the data, take it to a 3rd party, probably $1500. He then asked how his performance was on scale of 1-10. I said 0 since it was no help to me. He asked me to wait 2 minutes, got back on and offered to recover the data free of charge, and they will pay shipping to and from. I then rated his performance a 10. Picked up my drive from Mac & PC guys, offered to pay for some bubble wrap, static free bag and shipping box - they gave it to me free. So - honest, helpful folks here. Appreciate it! read more

Computer problems are never fun and I needed a battery delivered to his store for immediate installation for work purposes. Mohammed was very responsive and great to work with. Once the battery was installed it was clear my motherboard was fried and he was very gracious recommending next steps. Thanks Mohammed! read more

I bought a Used Mac Apple laptop also repaired my other computer Very nice and professional and honest Recommend read more

I highly recommend bringing your Apple products here for repair. Mohammed is personable and saved me $550.00 to repair my MacBook Air. He clearly communicated what was wrong with my computer, ordered the part and thoroughly repaired it within 3 days. Apple and MicroCenter charged a mandatory price of around 800.00 and that was without doing a detailed diagnostic or cleaning. Crazy, right?! Just go to Mac & PC Guys for that old skool traditional customer service. read more

My MacBook shutdown one day a few months ago and had that dreadful flashing folder sign in the screen. I googled a bunch of stuff and tried everything they suggested to run my last update but it wouldn't work. I looked on yelp to find a good and affordable place to try and fix the issue. I called Mac & PC Guys and they told me it would be a $34.99 diagnostic fee. That was affordable enough. Turns out my hard drive was no good and the data couldn't be recovered. They called be back and gave me my options. I decided to replaced the hard drive. The total cost was approx $185. This was so affordable and they did it in one day. They also installed the latest IOS so I basically had a brand new computer when all was said and done. Mohammed Metwally, the Business Technology Director was professional, efficient, and explained everything in terms that I understood. I would recommend them to everyone and have been since bringing in my computer. They are an awesome business. read more

I came here from the great comments from other yelpers. I was not disappointed. They fixed my iPhone in less than 30 minutes. They were very kind polite and helpful. Also... make sure you use your Yelp app to "check in" and you get $10 off. This was enough to get a free glass protector for my iPhone.The next time I accidentally break my iPhone I will definitely come back. They do great work read more

I went to Mac and Pc guys today for iPhone repair Mohammed did a great job on my iPhone. He was quick, proactive, friendly, and responded well to the urgency of my situation. Definitely recommended read more

Nothing but good things to say! This was my second time using Mac & PC guys for a repair on my MacBook Air (first time they replaced the battery, this time the keyboard). Both times, they offered me a quote through Yelp within minutes. They ordered the replacement parts in advance (with a partial deposit), then I dropped off my computer and the repair was done same-day within hours and in perfect working condition. Very professional, courteous, and capable. They saved me hundreds of dollars getting the computer repaired through Apple! read more