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    Best Buy Dedham

    2.2 (144 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    kate d.

    Best service and Location....I've been buying here all my cellphones, apples products and coffee machine for the last 15 years! Can't find any complaints about Best Buy is the Best electronic store around.

    Elle M.

    Their "price match" is a farce. I found an LG 86" 4K Ultra HD Smart Led TV on sale on their site, Model 86UM8070PUA, for $2,299.99. Good reviews for this model on every site, so I decide to purchase, but they advertise "Price Match Guarantee". So I google the set, and find it for cheaper on three different sites! The lowest price was from NewEgg.com. I read the fine print of the guarantee, and NewEgg is specifically mentioned as a site they allegedly match. All the other criteria match: it's not Black Friday, not a close-out price, they're in stock, not a special "flash" sale, etc. etc. etc. So I try to actually purchase the TV at the NewEgg price, and they said "NO!" They would not match! I asked why, and they said because the set on NewEgg was on sale! What? Well, so was theirs! "Regular price, $2,999.99, NOW Save $700!" So I decided to save $1000.99 and order from NewEgg with free shipping. I don't know how someone can legally advertise something and refuse to honor it, but it's usually a sign of a organization you don't want to deal with anyway.

    So many items at great prices

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    28 days ago

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    4 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    3 years ago

    Heavy employ named Andrew was very rude and ignored me for 30 m at the register awful service

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    4 years ago

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    6 years ago

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    3 years ago

    no inventory...other Best Buy stores in the general area have some sort of stock, but not this one.....better off shopping online.

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    8 years ago

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    Page 1 of 4

    Ask the Community - Best Buy Dedham

    Review Highlights - Best Buy Dedham

    Jake from Mobile was awesome today as he walked me through every step of a complicated process on my phone.

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    SRB Appliance Repair

    SRB Appliance Repair

    (2 reviews)

    Stay away, beware. They don't care about you, and will use deceptive business practices, in our…read moreexperience. They charged us $50 for their "24 hour" cancellation policy - we texted at 9:30am on Sunday morning, since we couldn't get through to them (they were closed). Visit was supposed to be Monday morning. They considered this in violation of their 24 hour policy and auto-charged us. On their actual visit out to us they refused to repair our microwave, spent 10 minutes at our home and charged us $130. Said they would apply it to appliance install, but when we had to go with another company because they had no availabilities in our delivery window (to be fair we called on short notice, but they had no availabilities for a full week), they did not refund the $130. Absolutely despicable business practices.

    I was referred to SRB by Pete's Appliance since they didn't service my neighborhood and was…read moreimpressed with the reviews. However, the experience was very unpleasant and want to ensure others don't get duped like I did. I called to initially schedule the appt. and the scheduler let me know that it's $139 for the diagnostic fee but if I have service performed, SRB will waive that fee. I confirmed this twice. During the appt, I had 2 appliances that needed repair - the garbage disposal was repaired easily, then the dishwasher was rec'd to be replaced, not fixed. I was charged for both the service and fee, which I said went against what I was told. He said I misunderstood, and I was forced to pay the high amount. I called back, as this didn't sit right, and the office staff was helpful but it was up to the manager to decide. Multiple staff members verified that waiving the $139 fee with service is in fact the policy and the manager would listen to our recorded call to confirm. He would not return any calls, despite requests by the staff and claimed that he talked to me several times, when we never spoke once. I was never able to resolve. Please watch out for this company, as they'll lure you in with a waived fee and then you will pay double!

    Best Buy Dedham - computers - Updated May 2026

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